# Who Hasn't Paid? Just Ask Buildium in Claude or ChatGPT

> Watch a property manager ask Buildium who hasn't paid, which repairs are open and whose lease ends, in Claude or ChatGPT.

**TL;DR** This 29-second film shows a property manager asking Buildium four questions in Claude or ChatGPT. Elaichi connects Buildium to either one, so every answer comes from your own Buildium account. You need Buildium Premium, and ChatGPT Pro, Business, Enterprise or Edu, or any Claude plan. The written guide has the setup.

[Who Hasn't Paid? Just Ask Buildium in Claude or ChatGPT](https://www.youtube.com/watch?v=puMycOmdux0)

Watch a property manager ask Buildium who hasn't paid, in Claude or ChatGPT. The film runs 29 seconds. She gets four plain answers about rent, repairs, leases and empty units, straight from her own account.

## What happens when you ask Buildium in Claude or ChatGPT?

The AI looks the answer up in your Buildium account and replies in plain English. Each answer comes straight from your account, and Claude and ChatGPT work the same way. Elaichi links Buildium to the AI, so you set it up once and then just ask.

## Which four questions does the film ask?

The property manager asks about rent, repairs, leases and empty units. The building, the people and the amounts in the film are made up.

- **Rent:** Who hasn't paid this month?
- **Repairs:** Which repair requests are still open?
- **Leases:** Whose lease ends next month?
- **Empty units:** Which units are empty?

## What do you need to ask Buildium?

You need three things: Buildium Premium, an AI plan that can add a custom connector, and Elaichi. Premium is the Buildium plan with the Open API that the connection uses.

*Checked October 2026: Buildium's [pricing page](https://www.buildium.com/pricing/), OpenAI's [custom MCP guide](https://help.openai.com/en/articles/12584461-connecting-custom-mcp-servers-in-chatgpt) and Anthropic's [custom connector guide](https://support.claude.com/en/articles/11175166-get-started-with-custom-connectors-using-remote-mcp).*

## Where is the full setup guide?

There are four steps, and a Buildium admin does the first one. The written guide has every step, with the menu paths, the read-only key and the safety notes: [How to use ChatGPT with Buildium (or Claude)](/blog/use-chatgpt-with-buildium/). The [Buildium connector page](/connectors/buildium/) shows each step with screenshots.

## FAQ

### Can I ask Buildium questions in ChatGPT or Claude?

Yes, through Elaichi, which connects with a Buildium API key. You need Buildium Premium, because Buildium's Open API, which the key needs, requires it (checked October 2026).

### Which ChatGPT and Claude plans work?

ChatGPT Pro, Business, Enterprise and Edu can add a custom connector, and so can any Claude plan. OpenAI names no way to add one on ChatGPT Free or Plus (checked October 2026).

### Can the AI change anything in my Buildium account?

Only if your Buildium API key allows it. With a read-only key, the AI can look things up but never change them.

## Read next

- [How to use ChatGPT with Buildium (or Claude)](/blog/use-chatgpt-with-buildium/) — Use ChatGPT with Buildium to ask who hasn't paid rent, which repairs are open and whose lease ends next month. What you need, and the setup.
- [Buildium in Claude for a property operations team](/blog/property-team-claude-buildium-leases/) — Buildium in Claude lets a property team check units, leases and work orders in chat. Scope the API key, then keep resident email and money writes off.
- [Buildium in ChatGPT, read-only for accounting](/blog/finance-team-chatgpt-buildium-read-only/) — Buildium in ChatGPT for a property accountant: a read-only Buildium API key, plus one Elaichi allow rule that names only the accounting reads.