# Use cases: what teams do with Elaichi | Elaichi > Real scenarios from the connector catalog, grouped by team: Support, Sales, Finance, IT, Engineering, and more. Each one names the connector and links to its page. Every scenario below is a real, connector-specific use case already published on that connector's own page — grouped here by the team that runs it instead of by application, so the question "what is this for" has a direct answer. ## Support ### Find the record behind a bad answer When a customer reports an odd result, look up the exact record by ID, see what it contains and update or remove it on the spot. — [Pinecone](https://elaichi.ai/connectors/pinecone/) ### Turn a customer's email into an answer Pull up the customer's message and its attachments, draft a reply that answers what they actually asked, and move the thread into the resolved folder once it is handled. — [Outlook Mail](https://elaichi.ai/connectors/outlook/) ### Catch up on a customer before replying Ask for everything Richpanel holds on a shopper, their past conversations and recent orders, and get a plain summary before you type a word. — [Richpanel](https://elaichi.ai/connectors/richpanel/) ### Confirm whether a site is actually down When a customer reports an outage, ask what the monitor for that page shows right now and how its response times have looked over the past hour, then reply with facts instead of a guess. — [Better Stack](https://elaichi.ai/connectors/betterstack/) ## Sales ### Find the right person before a call Ask for everyone at a customer account and get names, email addresses, phone numbers, and job titles from Google Contacts without opening a browser tab. — [Google Contacts](https://elaichi.ai/connectors/googlecontacts/) ### Find the right proposal before a call Ask for the latest pricing deck or proposal for an account and get the file from OneDrive without hunting through folders. Pull the key points into your notes while the call is still fresh. — [OneDrive](https://elaichi.ai/connectors/onedrive/) ### Turn a confirmed order into a sales order Once a customer says yes, create the DualEntry sales order from the chat where you already have the details. Update quantities or shipping notes when the customer changes their mind. — [DualEntry](https://elaichi.ai/connectors/dualentry/) ### Check how an outreach campaign is performing Ask which Interseller campaigns are getting replies this week and which steps in a sequence are falling flat, without opening a single report. — [Interseller](https://elaichi.ai/connectors/interseller/) ## Finance ### Check who holds seats in costly apps List every access on an expensive work app, compare it to the people in the group who should have it, and flag seats to reclaim. — [Cakewalk](https://elaichi.ai/connectors/cakewalk/) ### Check a payment before you reconcile Ask for a Rootline payment by its ID and read back its amount and status, so you know whether it was captured, cancelled, or refunded before you close the books. — [Rootline](https://elaichi.ai/connectors/rootline/) ### Chase failed direct debits the same morning Ask which GoCardless payments failed overnight and why, then retry the ones whose mandate is still active before the customer notices anything is wrong. — [GoCardless](https://elaichi.ai/connectors/gocardless/) ### Pull order statistics for the weekly report Ask for Channable order statistics across a date range, look up the carriers used on a channel, and summarize order volume without exporting a spreadsheet. — [Channable](https://elaichi.ai/connectors/channable/) ## Marketing ### Publish the week's page posts Ask for the campaign copy to go out as a post or photo on the right Facebook page, and have a stray or outdated post taken down when plans change. — [Facebook](https://elaichi.ai/connectors/facebook/) ### Draft next week's campaign from a brief Turn a short brief into a new Dotdigital campaign with the subject line, sender details and content in place, ready for a final look before it goes to a list. — [Dotdigital](https://elaichi.ai/connectors/dotdigital/) ### Set up a campaign in one ask Describe the new campaign and ClickUp gets a folder and the lists inside it created and named the way the team already works. — [ClickUp](https://elaichi.ai/connectors/clickup/) ### Send a one-off email without opening Amply Ask for a message to go out through Amply to a customer or a test inbox, with the subject and body you dictate, and confirm it was accepted for delivery. — [Amply](https://elaichi.ai/connectors/amply/) ## IT ### Review attribute setup after a Dixa change After an admin edits fields in Dixa, ask for the full list of custom attributes and compare it with last week's to confirm only the intended changes landed. — [Dixa](https://elaichi.ai/connectors/dixa/) ### Onboard and offboard Hive users Add a new hire as a Hive user, adjust their role tag when they change jobs, and remove the account when they leave, with each change logged to whoever asked for it. — [Hive](https://elaichi.ai/connectors/hive/) ### Find every Mac that has gone quiet Ask which computers in Jamf inventory have not checked in recently, then update the record once the machine is found or written off. — [Jamf](https://elaichi.ai/connectors/jamf/) ### Clean up stale issues in a project Find Jira issues nobody has touched in ninety days, add a comment asking the owner to confirm, and update the ones that should be closed. — [Jira](https://elaichi.ai/connectors/jira/) ## Engineering ### Find out why a browser run failed Ask for the logs and debug links from the Browserbase session that broke overnight, then open the replay to see the exact page where it stopped. — [Browserbase](https://elaichi.ai/connectors/browserbase/) ### Stand up a workspace for a new project Create an Anthropic workspace, add the engineers who need it, and check the message usage report as the project ramps up. Archive it when the work is done. — [Anthropic](https://elaichi.ai/connectors/anthropic/) ### Add a new sending domain and finish DNS Create a verified domain in Amply, read back the exact DNS records that need to be published, then trigger validation once your domain provider has them in place. — [Amply](https://elaichi.ai/connectors/amply/) ### Keep post-call results flowing downstream Check which Bland post-call webhooks are set up, add one for a new system, and resend a delivery that your CRM missed. — [Bland](https://elaichi.ai/connectors/bland/) ## Security ### Check who can reach Superblocks Ask for a full list of Superblocks users and the groups each belongs to, then flag anyone who should not be there. — [Superblocks](https://elaichi.ai/connectors/superblocks/) ### Review who belongs to which team List every team in a Hashicorp Terraform Cloud organization and see the details of each before an access review, without clicking through the console one team at a time. — [Hashicorp Terraform Cloud](https://elaichi.ai/connectors/hashicorpterraformcloud/) ### Review who holds which New Relic role Pull the full list of New Relic users, their groups, and their roles across each authentication domain to find people with more access than their job needs. — [New Relic](https://elaichi.ai/connectors/newrelic/) ### Review and retire old SSH keys List every account key, spot the ones nobody recognizes, and remove them once a person has confirmed they are no longer needed. — [DigitalOcean](https://elaichi.ai/connectors/digitalocean/) ## Compliance ### Pull Cloudflare audit history for a review When an auditor asks who changed what and when, have the agent read the Cloudflare audit log for the period and summarize it. — [Cloudflare](https://elaichi.ai/connectors/cloudflare/) ### Answer an auditor's question about connections Pull the details of a single Auth0 or 1Password app connection in Infisical by name and hand back a plain summary of what it connects and when it changed. — [Infisical](https://elaichi.ai/connectors/infisical/) ### Check control status before the audit call Ask which SOC 2 or ISO 27001 controls in Secureframe still need attention, pull the details on any one of them, and leave a comment for the owner without opening a tab. — [Secureframe](https://elaichi.ai/connectors/secureframe/) ### Review the user roster for an audit Pull the list of LoanPro users and hold it against your HR records, so you can show an auditor that every account belongs to a current member of staff. — [LoanPro](https://elaichi.ai/connectors/loanpro/) ## Product ### Draft the spec page after the meeting Turn meeting notes into a new page in the right Confluence space, with the standard headings and labels the team already uses. — [Confluence](https://elaichi.ai/connectors/confluence/) ### Look up token prices and price history Get the current price of a token, its price history over a range, and a quick stat like average or high before a launch decision. — [Allium](https://elaichi.ai/connectors/allium/) ### Compare crypto prices across venues Ask for the best bid and offer across exchanges for a coin and the latest crypto bars, so the team can see where liquidity sits before a launch. — [Alpaca](https://elaichi.ai/connectors/alpaca/) ### Draft the release announcement Describe what shipped and have the agent write a Beamer post in your usual voice, ready for you to check before it goes out to customers. — [Beamer](https://elaichi.ai/connectors/beamer/) ## HR ### Set up a new hire in Lattice Create the Lattice user account on their first day with the right name, email, title and manager, straight from the offer details, without opening the admin console. — [Lattice SCIM](https://elaichi.ai/connectors/latticescim/) ### Refresh onboarding videos when the process changes When the first-week checklist changes, ask for an updated draft from the new document and start a fresh Colossyan render from an existing template, so new hires never watch an out-of-date walkthrough. — [Colossyan](https://elaichi.ai/connectors/colossyan/) ### Track offer letter and onboarding signatures See which new hires have signed their offer letter, policy acknowledgment, and tax forms in BoloSign, and who still needs a nudge before their start date. — [BoloSign](https://elaichi.ai/connectors/bolosign/) ### Gather onboarding documents for a new hire List the policy handbooks, benefits summaries, and forms sitting in the HR drive and pull together what a new starter needs. Confirm each file is current before sending it on. — [OneDrive](https://elaichi.ai/connectors/onedrive/) ## Customer Success ### Send a templated email to a list of accounts Pick an existing Postmark template, fill in each customer's details, and send the batch in one go instead of copying names into a form one at a time. — [Postmark](https://elaichi.ai/connectors/postmark/) ### Read the room after a launch Pull the comments and reactions on a Beamer post and get a plain summary of what customers liked and where they were confused. — [Beamer](https://elaichi.ai/connectors/beamer/) ### Set up a new onboarding event type Describe the session, its length and which schedule it should follow, and have the event type created in Cal.com ready to share with new customers. — [Cal.com](https://elaichi.ai/connectors/calcom/) ### Read the email thread behind a renewal Find the Chorus email threads and engagements tied to a customer, and check what was promised before a renewal or escalation call. — [Chorus](https://elaichi.ai/connectors/chorus/) ## Legal ### Start a contract from the approved template Ask for a new SpotDraft contract from the right template and the right counterparty entity, with the key terms filled in from your notes, without opening a blank form. — [SpotDraft](https://elaichi.ai/connectors/spotdraft/) ### Keep the NDA template current Update the standard NDA in Firma, duplicate it for a regional variant, and check which fields and signers each version expects. Retire old templates so nobody sends them by mistake. — [Firma](https://elaichi.ai/connectors/firma/) ### Find every token tied to one customer When a deletion request arrives, search Strac tokens by tag or by the original datum, read the details on each one, then update or delete them. The log shows exactly which tokens were removed and by whom. — [Strac](https://elaichi.ai/connectors/strac/) ### Pull the file an auditor asked for Ask for the current version of a Vanta document by name, download the attached file, and hand it over without searching folders. — [Vanta](https://elaichi.ai/connectors/vanta/) Browse the full catalog at [Connectors](https://elaichi.ai/connectors/), or see [Product](https://elaichi.ai/product/) for how connecting, sharing and restricting works.