Helpdesk
Atomicwork
Connect Atomicwork once and hand every teammate a governed MCP endpoint with 37 tools ready to call from Claude, ChatGPT, Cursor, or any MCP client, inside the same permissions they already have, with every call checked and logged.
Automations & dashboards
From answering questions to doing the work
A person no longer has to ask. A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations and live dashboards ship on the Black plan.
Automations
Put Atomicwork work on a schedule.
A trigger starts a sequence of steps: call a Atomicwork tool, transform the result, branch, wait, and ask a person when it matters.
Atomicwork digest
Run 418 · started 2 minutes ago · on behalf of Emma Laurent
-
✓
Schedule
Every weekday at 08:00
0.2s -
✓
Fetch assetses
Atomicwork
1.4s -
✓
Group by owner
Transform
0.1s -
✓
Draft the digest
Agent step
Ran with 4 tools, returned a structured summary
6.2s -
Approve the digest
Needs approval
Assigned to Michael Brennan
Approve Deny -
Post the digest
Atomicwork
Queued
Collections and dashboards
Report on Atomicwork without asking.
Collections hold your own data, written by an automation and read by a dashboard that refreshes on a schedule.
Atomicwork health
Refreshed 4 minutes ago · every 15 minutes · from the assetses collection
Assetses
1,284 ↓ 12%
Requests
96 ↓ 8%
Needs attention
3 ↑ 2
Updated this week
412 ↑ 9%
Assetses created
Last 14 days
By workspace
Share of activity
Engineering 34%
Product 27%
Support 21%
Sales 18%
AI tools
Atomicwork tools for your AI agents
37 tools are ready to call through Elaichi's MCP endpoint the moment you connect Atomicwork, governed by the same roles, restrictions, and audit log as everything else in Elaichi.
list_all_atomicwork_service_catalog_categories
List all service catalog categories in an atomicwork workspace. Returns: id, name, item_count, archived, created_at. Required: workspace_id.
list_all_atomicwork_forms_requests
List request form fields for requests in atomicwork. Returns form field data from the `data` array. Requires at least one of: `request_id`, `service_item_ids`, a combination of `channel_id` + `channel_type` + `request_form_type`, or `workspace_id` + `request_form_type`.
create_a_atomicwork_request
Create a new request in atomicwork. Returns the created request object including id, display_id, subject, status, and priority.
list_all_atomicwork_assessment_forms
Get the assessment form associated with a specific problem in atomicwork. Returns the assessment form data object. Required: workspace_id, problem_id.
create_a_atomicwork_assessment_form
Submit an assessment form for a specific problem in atomicwork. Required: problem_id.
list_all_atomicwork_assets
List all assets in atomicwork. Returns a paginated array of asset objects under the data field.
create_a_atomicwork_asset
Create a new asset in atomicwork. Required: asset_type_id and form_fields containing the asset's attributes such as display_name, serial_number, status, and assigned_to.
create_a_atomicwork_change_management_change
Create a change request in atomicwork. Accepts fields such as subject, change_type, status, priority, urgency, impact, requester, and custom_fields to populate the new change record.
list_all_atomicwork_workspaces
List all atomicwork workspaces. Returns: id, name, type, description, is_default, member_count, created_at.
list_all_atomicwork_requester_entities
List requester entities available for REQUEST forms in atomicwork. Returns: id, label, value, deactivated for each entity.
list_all_atomicwork_audit_logs
List audit logs in atomicwork. Returns log entries including id, event_type, module, event_at, and log_text, along with actor user details. Required: server.
list_all_atomicwork_workspace_members
List all members of an atomicwork workspace. Returns a collection of workspace member objects. Required: workspace_id.
update_a_atomicwork_workspace_member_by_id
Update a workspace member in atomicwork by id. Required: workspace_id and id.
list_all_atomicwork_service_catalog_items
List service catalog items in Atomicwork for a specific workspace and category. Returns items from the service catalog. Required: workspace_id, category_id.
get_single_atomicwork_requests_id_by_id
Get a single request by id in Atomicwork. Returns the full request object for the specified workspace. Required: workspace_id, id.
get_single_atomicwork_requests_number_by_id
Get a specific request in Atomicwork by id. Returns the full request object. Required: id.
atomicwork_requests_number_partial_update
Partially update an existing request in Atomicwork by id. Returns the updated request object. Required: id.
delete_a_atomicwork_requests_number_by_id
Delete a specific request in Atomicwork by id. Returns an empty response on success. Required: id.
create_a_atomicwork_requests_v_2
Create a new request in Atomicwork. Returns the created request object.
list_all_atomicwork_requests_search
List and search requests in an atomicwork workspace. Returns request data from the specified workspace. Required: workspace_id.
list_all_atomicwork_requests_count
Get the total count of requests in an atomicwork workspace. Returns the aggregate count of requests matching the query. Required: workspace_id.
list_all_atomicwork_request_views
List request views in atomicwork. Returns a collection of request view objects available in the system.
list_all_atomicwork_request_priority_options
List available request priority options in atomicwork for a given workspace. Returns priority option records from the workspace. Required: workspace_id.
create_a_atomicwork_request_activity_note
Create an activity note on an atomicwork request identified by its display ID. Required: display_id.
list_all_atomicwork_request_trash
List trash entries associated with a specific atomicwork request. Required: display_id.
list_all_atomicwork_user_lists
List all lists associated with a specific user in an atomicwork workspace. Returns the collection of user list records. Required: workspace_id, user_id.
update_a_atomicwork_problem_task_by_id
Update a task belonging to a specific problem in atomicwork. Required: problem_id and id.
get_single_atomicwork_assets_id_by_id
Get a single asset by id in Atomicwork. Returns the asset object. Required: id.
update_a_atomicwork_assets_id_by_id
Update an existing asset by id in Atomicwork. Required: id.
list_all_atomicwork_assets_search
List and search assets in Atomicwork. Returns a collection of asset records from the data field of the response.
get_single_atomicwork_change_management_changes_number_by_id
Get a specific change management change in atomicwork by id. Returns the full change record. Required: id.
atomicwork_change_management_changes_number_partial_update
Partially update a change management change in atomicwork by id. Sends a PATCH request to modify one or more fields on the specified change record. Required: id.
create_a_atomicwork_change_management_changes_create_with_file
Create a new change management change record with file attachments in atomicwork. Submits a multipart form payload to include both change metadata and associated files in a single request.
create_a_atomicwork_change_trash
Move a change to trash in Atomicwork change management. Required: display_id.
list_all_atomicwork_change_activity_notes
List activity notes for a specific change in atomicwork. Returns a collection of activity note records associated with the change. Required: change_id.
create_a_atomicwork_user
Create a new user in atomicwork via the settings API. Returns the created user object.
create_a_atomicwork_attachment
Create an attachment in atomicwork by submitting a multipart form data request to upload a file.
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How it works
From Atomicwork account to governed MCP endpoint
Connect
Link a Atomicwork account through Elaichi's hosted connect flow. Credentials are vaulted, so nobody, including the AI, ever sees them.
Compose
The connection becomes a toolbox instantly. Curate which Atomicwork tools are exposed, rename them, or freeze arguments.
Authorize
Point Claude, ChatGPT, Cursor, or any MCP client at the one Elaichi endpoint and sign in with OAuth, governed by roles, restrictions, and audit logs.
Put your agents to work in the tools you already use
Start a 14-day Gold trial. Connect a product, curate a toolbox, and paste a governed MCP endpoint into Claude, ChatGPT, or Cursor in minutes.