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Update your organization profile

Your organization profile is how your workspace appears in Elaichi: its logo, name, short URL name (slug), and ID. You can change the name and the logo yourself.

Where to find it: Settings → Organization

Before you start

Permission What it allows
Manage organization (org:manage) Change the name and logo, and use the Security settings on this tab

The built-in Org Owner and Org Admin roles include org:manage. Without it, the fields on this tab are read-only, and the Security settings do not appear.

What is on this tab

Field What it is Can you change it?
Logo The image shown for your organization. PNG, JPEG, or WebP, up to 2 MB. Yes, with org:manage
Name The display name shown in the app. Yes, with org:manage
Slug The short URL name of your organization. No. Elaichi sets it when the organization is created.
Data region Where your organization’s data is stored. No. You choose it when you create the organization.
Organization ID The permanent identifier of your organization. Use the copy button when an integration or a support request asks for it. No

Change the organization name

  1. Open Settings → Organization.
  2. Click the Name field and type the new name.
  3. Press Enter, or click outside the field.

Elaichi saves the name as soon as you leave the field. There is no Save button. Press Esc to cancel your edit and restore the old name.

You will see a check mark next to the field, and the new name appears in the app.

  1. Open Settings → Organization.
  2. In the Logo row, choose an image file. The file must be PNG, JPEG, or WebP, and no larger than 2 MB.
  3. The logo uploads as soon as you choose the file.
  4. To remove the logo, use the remove control in the same row.

If an upload fails, the preview stays so you can try again or clear it.

Control support access

The Security group on this tab holds two switches. You see them only with org:manage.

Switch What it does
Elaichi support access On by default. When it is on, the Elaichi team can sign in as one of your members when you ask for help. Each visit lasts 30 minutes and is logged. Turn the switch off to refuse all support sign-ins.
Require two-factor authentication Every member must use a second sign-in step to open this organization. See Require two-factor authentication for your organization.

Both switches save as soon as you change them.

What to know

  • The organization ID never changes. Use it, not the name, when you need a stable reference.
  • The slug cannot be changed after the organization is created.
  • Tabs that you do not have permission to use are hidden. Organization, People, Security, Connected apps, and Files are always visible. Billing needs billing:view. SSO and SCIM and Domains need sso:view. API tokens needs one of the api_token permissions. Notifications and Logging need notification:view and logging:view.