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Rackspace
Connect Rackspace to Elaichi and hand every teammate a governed MCP endpoint — 11 tools ready to call from Claude, Cursor, or any MCP client, clamped by roles, restrictions, and an audit log.
AI tools
Rackspace tools for your AI agents
11 tools are ready to mint as an MCP endpoint the moment you connect Rackspace — governed by the same roles, restrictions, and audit log as everything else in Elaichi.
list_all_rackspace_accounts
List Rackspace accounts available to the authenticated user for viewing and ticket creation. Returns: name, id, rcn, serviceLevel, severities, type, permission, tags, npsOptOut. Max 500 per page.
list_all_rackspace_categories
List Rackspace ticket categories available for ticket creation. Returns: id, name, description, classification, subcategories.
list_all_rackspace_tickets
List Rackspace support tickets. Returns one record per ticket including ticketId, accountId, subject, status, severity, category, subcategory, created, modified, createdBy, modifiedBy, comments, recipients, and classification.
create_a_rackspace_ticket
Create a new Rackspace support ticket. Returns the created ticket including ticketId, accountId, subject, status, severity, category, subcategory, created, modified, createdBy, modifiedBy, comments, recipients, and classification. Required: accountId, subject, category, subcategory, comment.text.
get_single_rackspace_ticket_by_id
Get a single Rackspace support ticket by id. Returns the full ticket object including ticketId, accountId, subject, status, severity, category, subcategory, created, modified, createdBy, modifiedBy, comments, recipients, and classification. Required: id.
update_a_rackspace_ticket_by_id
Update a Rackspace support ticket by id, setting its status to Closed or replacing its resource list. Returns an empty 204 response on success. Required: id.
rackspace_tickets_add_comment
Add a comment to an existing Rackspace support ticket. Returns an empty 204 response on success. Required: ticket_id, comment.text.
rackspace_attachments_upload
Upload a file in Rackspace via multipart form data. Returns: expires, max_file_count, max_file_size, signature, redirect_url, url, uuid. Required: filename. The upload URL expires within 10 minutes and the returned UUID must be submitted with a ticket update to associate the file with a ticket.
list_all_rackspace_resources
List Rackspace resources the user has access to, used to select a category during ticket creation. Returns: id, accountId, name, platform, type, location, _links, network. Max 500 results per page.
list_all_rackspace_ticket_events
List Rackspace consolidated ticketing events from the CloudFeeds Atom feed for a specified account. Returns: id, updated, published, title, category, link, content. Required: account_id.
create_a_rackspace_token
Authenticate to the Rackspace Cloud Identity service by submitting username and API key credentials to obtain an authentication token. Returns the access object containing the token (id, expires, tenant), service catalog with endpoint URLs, and user information with roles. Credentials are supplied automatically from the integration's stored auth configuration.
How it works
From Rackspace account to governed MCP endpoint
Connect
Link a Rackspace account through Elaichi's hosted connect flow. Credentials are vaulted — nobody, including the AI, ever sees them.
Compose
The connection becomes a toolbox instantly. Curate which Rackspace tools are exposed, rename them, or freeze arguments.
Mint
Mint a personal MCP endpoint on that toolbox and paste it into Claude, Cursor, or any MCP client — governed by roles, restrictions, and audit logs.
Give every teammate a governed MCP server
Start a 14-day Gold trial — connect a product, curate a toolbox, and paste an endpoint into Claude or Cursor in minutes.