helpdesk
SolarWinds Service Desk
Connect SolarWinds Service Desk to Elaichi and hand every teammate a governed MCP endpoint — 27 tools ready to call from Claude, Cursor, or any MCP client, clamped by roles, restrictions, and an audit log.
AI tools
SolarWinds Service Desk tools for your AI agents
27 tools are ready to mint as an MCP endpoint the moment you connect SolarWinds Service Desk — governed by the same roles, restrictions, and audit log as everything else in Elaichi.
list_all_solarwindsservicedesk_users
Use this endpoint to get all users in the Solar Winds Service Desk account. Use the name query parameter to filter by user name. Use the email query parameter to filter by user email. Use the phone query parameter to filter the users by their phone number. Use the mobile_phone query parameter to filter the users by their mobile number.
get_single_solarwindsservicedesk_user_by_id
Use this endpoint to get a single user in the Solar Winds Service Desk account. It always requires the ID to fetch.
delete_a_solarwindsservicedesk_user_by_id
Use this endpoint to delete a single user in the Solar Winds Service Desk account. It always requires the ID to be deleted.
update_a_solarwindsservicedesk_user_by_id
Use this endpoint to update a user in the Solar Winds Service Desk account. It always requires the ID to update.
create_a_solarwindsservicedesk_user
Use this endpoint to create a user in the Solar Winds Service Desk account.
list_all_solarwindsservicedesk_roles
Use this endpoint to get all roles in the Solar Winds Service Desk account.
get_single_solarwindsservicedesk_role_by_id
Use this endpoint to get a single role in the Solar Winds Service Desk account. It always requires the ID to fetch.
list_all_solarwindsservicedesk_groups
Use this endpoint to get all groups in the Solar Winds Service Desk account. Use the name query parameter to filter by group name.
get_single_solarwindsservicedesk_group_by_id
Use this endpoint to get a single group in the Solar Winds Service Desk account. It always requires the ID to fetch.
create_a_solarwindsservicedesk_group
Use this endpoint to create a group in the Solar Winds Service Desk account.
update_a_solarwindsservicedesk_group_by_id
Use this endpoint to update a group in the Solar Winds Service Desk account. It always requires the ID to be updated.
delete_a_solarwindsservicedesk_group_by_id
Use this endpoint to delete a group in the Solar Winds Service Desk account. It always requires the ID to be deleted.
list_all_solarwindsservicedesk_categories
Use this endpoint to get all categories in the Solar Winds Service Desk account.
get_single_solarwindsservicedesk_category_by_id
Use this endpoint to get a single category in the Solar Winds Service Desk account. It always requires the ID to fetch.
delete_a_solarwindsservicedesk_category_by_id
Use this endpoint to delete a category in the Solar Winds Service Desk account. It always requires the ID to be deleted.
create_a_solarwindsservicedesk_category
Use this endpoint to create a category in the Solar Winds Service Desk account.
update_a_solarwindsservicedesk_category_by_id
Use this endpoint to update a category in the Solar Winds Service Desk account. It always requires the ID to be updated.
list_all_solarwindsservicedesk_incidents
Use this endpoint to get all incidents available in the Solar Winds Service Desk account. Used the layout query parameter to get more detailed information, including properties such as comments, attachments, service statistics, and more.
get_single_solarwindsservicedesk_incident_by_id
Use this endpoint to get a single incident in the Solar Winds Service Desk account. It always requires the ID to fetch. Used the layout query parameter to get more detailed information, including properties such as comments, attachments, service statistics, and more.
update_a_solarwindsservicedesk_incident_by_id
Use this endpoint to update an incident in the Solar Winds Service Desk account. It always requires the ID to be updated.
delete_a_solarwindsservicedesk_incident_by_id
Use this endpoint to delete an incident in the Solar Winds Service Desk account. It always requires the ID to be deleted.
create_a_solarwindsservicedesk_incident
Use this endpoint to create an incident in the Solar Winds Service Desk account.
solarwindsservicedesk_attachments_download
Use this endpoint to download the files attached to incidents in the Solar Winds Service Desk account.
get_single_solarwindsservicedesk_task_by_id
Use this endpoint to get a single task related to an incident in the Solar Winds Service Desk account. It always requires the ID to fetch.
create_a_solarwindsservicedesk_comment
Use this endpoint to create a comment in the Solar Winds Service Desk account.
update_a_solarwindsservicedesk_comment_by_id
Use this endpoint to update a comment in the Solar Winds Service Desk account. It always requires the ID to be updated.
delete_a_solarwindsservicedesk_comment_by_id
Use this endpoint to delete a comment in the Solar Winds Service Desk account. It always requires the ID to be deleted.
How it works
From SolarWinds Service Desk account to governed MCP endpoint
Connect
Link a SolarWinds Service Desk account through Elaichi's hosted connect flow. Credentials are vaulted — nobody, including the AI, ever sees them.
Compose
The connection becomes a toolbox instantly. Curate which SolarWinds Service Desk tools are exposed, rename them, or freeze arguments.
Mint
Mint a personal MCP endpoint on that toolbox and paste it into Claude, Cursor, or any MCP client — governed by roles, restrictions, and audit logs.
Give every teammate a governed MCP server
Start a 14-day Gold trial — connect a product, curate a toolbox, and paste an endpoint into Claude or Cursor in minutes.