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Trustpilot
Connect Trustpilot once and hand every teammate a governed MCP endpoint with 83 tools ready to call from Claude, ChatGPT, Cursor, or any MCP client, inside the same permissions they already have, with every call checked and logged.
See it in Elaichi
What connecting Trustpilot gets you
6 screens from the product, each doing one job for your Trustpilot account.
The agent
Ask about reviews, get real answers back.
Query Trustpilot conversations and product reviews in plain language, no dashboard digging required.
- reviews
- conversations
- comments
- summaries
Ask Elaichi to work across your apps.
Summarize this week's product review sentiment by attribute.
Draft a reply to the latest unresolved conversation comment.
List private product reviews imported in the last 14 days.
Also runs in Claude, ChatGPT or Cursor
MCP clients
One Trustpilot endpoint, every client connects.
Claude, ChatGPT and Cursor reach Trustpilot through one governed org endpoint, no API key sharing.
Claude
ChatGPT
Cursor
Copy the endpoint
Tool catalogue
83 Trustpilot tools, zero integration code.
Reviews, conversations and summaries, all callable without writing a single line of connector code.
- get_single_trustpilot_conversation_by_id
- create_a_trustpilot_conversation_comment
- get_single_trustpilot_conversation_comment_by_id
- update_a_trustpilot_conversation_comment_by_id
Toolboxes
Each team gets its own Trustpilot toolbox.
Support, marketing and product each work from a toolbox scoped to their own Trustpilot needs.
- Support
- Marketing
- Product
- CX Insights
Shared connections
Work through the connection, never the password.
See who connected each Trustpilot account and how many teams and members share it.
- Support EMEA
- Support US
- Marketing
- Product Insights
Audit log
Every Trustpilot action, logged and attributed.
See when, who and what happened across every Trustpilot conversation, comment and review call.
- When
- Who
- What happened
- Resource
Automations & dashboards
From answering questions to doing the work
A person no longer has to ask. A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations and live dashboards ship on the Black plan.
Automations
A schedule fires, Trustpilot work gets done.
Records are fetched, grouped and drafted into a digest, then a person approves before it posts back.
Trustpilot digest
Run 418 · started 2 minutes ago · on behalf of Emma Laurent
-
✓
Schedule
Every weekday at 08:00
0.2s -
✓
Fetch reviews
Trustpilot
1.4s -
✓
Group by owner
Transform
0.1s -
✓
Draft the digest
Agent step
Ran with 4 tools, returned a structured summary
6.2s -
Approve the digest
Needs approval
Assigned to Michael Brennan
Approve Deny -
Post the digest
Trustpilot
Queued
Collections and dashboards
Trustpilot health, refreshed on a schedule.
Four metrics, a 14 day chart of records created and a team breakdown, no model needed.
Trustpilot health
Refreshed 4 minutes ago · every 15 minutes · from the reviews collection
Reviews
1,284 ↓ 12%
Conversations
96 ↓ 8%
Needs attention
3 ↑ 2
Updated this week
412 ↑ 9%
Reviews created
Last 14 days
By workspace
Share of activity
Support EMEA 34%
Support US 27%
Marketing 21%
Product Insights 18%
AI tools
Trustpilot tools for your AI agents
83 tools are ready to call through Elaichi's MCP endpoint the moment you connect Trustpilot, governed by the same roles, restrictions, and audit log as everything else in Elaichi.
get_single_trustpilot_conversation_by_id
Get a Trustpilot conversation and its related comments by id. Returns: id, commentId, createdAt, author, content. Required: id.
create_a_trustpilot_conversation_comment
Create a new comment for a Trustpilot conversation, appending it to the existing list of comments. Returns: commentId, createdAt, author, content. Required: conversation_id.
get_single_trustpilot_conversation_comment_by_id
Get a single comment by id for a Trustpilot conversation. Returns: commentId, createdAt, author, content. Required: conversation_id and id (the comment's commentId).
update_a_trustpilot_conversation_comment_by_id
Edit a single comment by id in a Trustpilot conversation. Returns: commentId, createdAt, author, content. Required: conversation_id and id (the comment's commentId).
get_single_trustpilot_public_conversation_by_id
Get a Trustpilot public conversation and its related comments by id. Returns: id, businessUnitId, consumerId, comments, commentId, createdAt, author, content. Required: id.
trustpilot_product_reviews_get_summary
Get a Trustpilot product reviews summary for one or more SKUs of a business unit. Returns: summaries, commentId, createdAt, author, content. Required: business_unit_id, sku.
list_all_trustpilot_product_reviews
List Trustpilot product reviews for a business unit. Returns review fields including id, stars, content, consumer, product, attributeRatings, and attachments. Required: business_unit_id. Provide at least one of sku or productUrl.
trustpilot_product_reviews_list_summaries
List Trustpilot product reviews summaries for a business unit, with stars average, distribution and count per SKU. Returns: links, summaries, commentId, createdAt, author, content. Required: business_unit_id. Paginated.
trustpilot_product_reviews_batch_summaries
Get Trustpilot product reviews summaries for multiple SKUs in one request, including stars average, distribution and count. Returns: summaries, commentId, createdAt, author, content. Required: business_unit_id, skus.
trustpilot_product_reviews_batch_attribute_summaries
Get the aggregated Trustpilot attribute ratings for the provided SKUs of a business unit. Returns: summaries, commentId, createdAt, author, content. Required: business_unit_id, skus.
trustpilot_product_reviews_list_imported
List imported product reviews for a business unit, filtered by SKU, star rating, and language. Returns: createdAt, stars, content, consumer, source, language. Required: business_unit_id, sku. Paginated — a requested page beyond the available range returns an empty array.
trustpilot_product_reviews_get_imported_summary
Get a Trustpilot summary of imported product reviews for one or more SKUs of a business unit, including stars average, star distribution, and review count. Returns: links, numberOfReviews, starsAverage, commentId, createdAt, author, content. Required: business_unit_id, sku.
trustpilot_product_reviews_create_invitation_link
Create a Trustpilot product review invitation link to send to a consumer. Returns: reviewLinkId, reviewUrl, commentId, createdAt, author, content. Required: business_unit_id. Specify products either as productIds or as product details in products, but not both.
list_all_trustpilot_private_product_reviews
List private product reviews for a Trustpilot business unit, optionally filtered by SKU, language, or review state. Returns each review with id, stars, content, consumer (email included), product, state, conversationId, attributeRatings, and attachments. Required: business_unit_id. Only published reviews are returned unless state is provided.
get_single_trustpilot_private_product_review_by_id
Get a single private product review in Trustpilot by id, including private details such as consumer email and reference ID. Returns: id, createdAt, updatedAt, content, commentId, author. Required: id.
trustpilot_private_product_reviews_create_conversation
Create a conversation for a Trustpilot product review so it can receive comments. Returns: commentId, createdAt, author, content. Required: review_id.
trustpilot_business_units_get_profile
Get company profile information for a Trustpilot business unit by id. Returns: links. Required: business_unit_id.
trustpilot_business_units_get_web_links
Get links to a Trustpilot business unit's public profile page, generated for the requested locale. Returns: links. Required: business_unit_id, locale.
trustpilot_business_units_get_images
Get the company profile image for a Trustpilot business unit by id. Returns: links. Required: business_unit_id.
trustpilot_business_units_get_logo
Get the company logo for a Trustpilot business unit by id, or a specific unit location's logo when locationId is supplied. Returns: links. Required: business_unit_id.
trustpilot_business_units_get_promotion_box
Get the company promotion box for a Trustpilot business unit by id. Returns: promotionBoxUrl. Required: business_unit_id.
trustpilot_business_units_get_header_image
Get the company header image for a specific Trustpilot business unit. Returns: headerUrl. Required: business_unit_id.
trustpilot_business_units_search
Search Trustpilot business units by name, even matching partial names. Returns matching business units with id, displayName, name (identifying and referring), and link. Required: query.
trustpilot_business_units_list_categories
List the Trustpilot categories a business unit belongs to. Returns categories. Required: business_unit_id.
trustpilot_business_units_list_all_reviews
List all reviews for a Trustpilot business unit. Returns review objects including id, stars, title, text, isVerified, companyReply, consumer, and businessUnit. Required: business_unit_id. This is a public endpoint and won't return customer emails or order IDs.
trustpilot_business_units_list_reviews
List the reviews of a Trustpilot business unit. Returns review objects including id, stars, title, text, isVerified, companyReply, consumer, and businessUnit. Required: business_unit_id.
trustpilot_business_units_list_private_reviews
List private reviews for a Trustpilot business unit, limited to 100,000 records. Unlike the public reviews endpoint, this includes private details such as the customer's email and order ID. Returns each review's id, stars, title, text, createdAt, isVerified, companyReply, and consumer. Required: business_unit_id.
get_single_trustpilot_business_unit_by_id
Get a Trustpilot business unit's public information, including name, URL, and review statistics, by id. Returns: id, displayName, name, websiteUrl, country, numberOfReviews, status, score, badFit, links. Required: id.
trustpilot_business_units_find
Find a Trustpilot business unit by its domain name. Returns publicly available information including id, displayName, name, websiteUrl, country, numberOfReviews, and score. Required: name.
trustpilot_business_units_list_all
List all Trustpilot business units, including domains with no reviews, each including country information. Returns: id, displayName, name, country, links.
trustpilot_business_units_get_customer_guarantee
Get a Trustpilot business unit's Guarantee Box information. Returns: header, teaser, body, display, image, links, message, textColor, backgroundColor, buttonText, buttonColor, buttonTextColor, buttonLink, imageUrl, isPublished. Required: business_unit_id.
trustpilot_business_units_get_profile_promotion
Get the key brand messages Promotion Box content for a Trustpilot business unit. Returns: links, title, contactInfoTitle, description, sellingPoints, image, header, message, textColor, backgroundColor, buttonText, buttonColor, buttonTextColor, buttonLink, imageUrl, isPublished. Required: business_unit_id.
trustpilot_business_units_get_special_deals
Get the current special deals Promotion Box content for a Trustpilot business unit. Returns: header, message, textColor, backgroundColor, buttonText, buttonColor, buttonTextColor, buttonLink, imageUrl, isPublished. Required: business_unit_id.
get_single_trustpilot_service_review_by_id
Get a single Trustpilot service review by id, including its public information (stars, text, consumer, etc.). Returns: id, createdAt, updatedAt, links. Required: id.
trustpilot_service_reviews_get_private
Get a single Trustpilot service review by review_id, including private fields such as the number of likes and compliance labels. Returns: id, createdAt, updatedAt, links. Required: review_id.
trustpilot_service_reviews_list_latest
List the latest Trustpilot service reviews written in the specified languages. Returns review records with: id, stars, title, text, language, createdAt, consumer, businessUnit. Required: count, language.
trustpilot_service_reviews_get_web_links
Get links to a Trustpilot service review's public page on Trustpilot. Returns: links, locale, reviewUrl. Required: review_id, locale.
trustpilot_service_reviews_get_likes
List the consumers who have liked a Trustpilot service review. Returns: links. Required: review_id.
create_a_trustpilot_review_reply
Post a reply to a Trustpilot service review on behalf of a business user, supplying the reply text and author in the request body. Returns an empty 204 response on success. Required: review_id.
trustpilot_review_replies_bulk_delete
Delete the reply to a Trustpilot service review. Returns an empty 204 response on success. Required: review_id.
list_all_trustpilot_review_tags
Get all tags on a Trustpilot service review. Returns the review's tags, each with group and value. Required: review_id.
trustpilot_review_tags_set
Set the tags on a Trustpilot service review. Use group 'generic' so the tags appear in Trustpilot Business. Returns the review's tags, each with group and value. Required: review_id, tags.
trustpilot_review_tags_add
Add tags to a Trustpilot service review. Use group 'generic' so the tags appear in Trustpilot Business. Returns the review's tags, each with group and value. Required: review_id, tags.
trustpilot_review_tags_remove
Remove a single tag from a Trustpilot service review, identified by its group and value. Returns an empty 204 response on success. Required: review_id, group, value.
create_a_trustpilot_find_reviewer_request
Create a Find Reviewer request for a Trustpilot service review, asking the consumer to supply information such as a reference id. Accepts message and skipNotificationEmailToBusinessUser in the body. Returns the raw HTTP response object documented upstream, with statusCode, reasonPhrase, headers, and isSuccessStatusCode. Required: review_id.
list_all_trustpilot_products
List Trustpilot products owned by a business unit, filterable by SKU, group id, and locale. Returns the products array (each with id, sku, title, link, imageLink, price, currency, gtin, mpn, brand, description, productCategory, attributes, variationAttributes, processedImages, groupId and businessUnitId) plus an isLastPage flag. Required: business_unit_id.
trustpilot_products_batch_upsert
Batch upsert Trustpilot products for a business unit. Returns: products. Required: business_unit_id and products.
list_all_trustpilot_catalog_products
List Trustpilot catalog products with their nested variants for a business unit. Returns: products, isLastPage, matchingProductCount. Required: business_unit_id. Filter by skus, productIds, variantIds, customerProductIds, query, or category; up to 1000 products per page.
trustpilot_catalog_products_batch_upsert
Batch upsert Trustpilot catalog products with nested variants in one request, creating, updating, or deleting them. Returns the processed products and a summary with counts (productsCreated, productsUpdated, productsDeleted, variantsCreated, variantsUpdated) and change details. Required: business_unit_id and products. Set isDryRun to true to validate without persisting.
get_single_trustpilot_catalog_product_by_id
Get a single Trustpilot catalog product by id with all of its variants nested inside. Returns: productId, businessUnitId, brand, categoryId, customerProductId, content, metadata, variants. Required: id (productId) and business_unit_id. Content and pricing resolve per locale and market; use returnAllLocales/returnAllMarkets to get every stored entry. Cross-business-unit and missing products both…
delete_a_trustpilot_catalog_product_by_id
Delete a Trustpilot catalog product by id, cascade-deleting all of its variants in a single transaction. Returns: productId, totalVariantsDeleted, details. Required: id (productId) and business_unit_id. Returns 409 and rejects the entire cascade if any variant under the product has recorded reviews.
trustpilot_invitations_delete_data
Delete Trustpilot invitation data for a business unit, either for the specified consumer email addresses or for all data older than a date — the two cannot be combined and the operation is not reversible. Required: business_unit_id plus customerEmails or deleteOlderThan. Returns an empty 204 response on success.
trustpilot_invitations_create_link
Generate a unique Trustpilot service review invitation link for a business unit that can be sent to a consumer by email or website; redirectUri takes the user to a product review link after they leave a service review. Returns: id, url. Required: business_unit_id.
trustpilot_invitations_create_email
Create Trustpilot email invitation(s) for service and/or product reviews for a business unit. Returns an empty 204 response on success. Required: business_unit_id, consumerEmail, consumerName, locale, referenceNumber, and serviceReviewInvitation.templateId. Hard limits: productReviewInvitation takes products or productSkus, never both; preferredSendTime must be in UTC.
trustpilot_invitations_list_templates
List Trustpilot invitation templates available to a business unit, including both default/optimized and custom templates. Returns templates, each with id, name, isDefaultTemplate, locale, language, and type. Required: business_unit_id.
trustpilot_resources_list_locales
List all locales supported by Trustpilot, including URLs to each localized Trustpilot site. Returns: locale, language, region, countryId, nativeName, translatedName, tld, consumerWebApp, businessWebApp, legalUrl, commercialUrl, aboutTrustpilotUrl, supportUrl, helpCenterUrl, blog, businessSignupUrl, pressUrl, investorsUrl, jobsUrl, statusPageUrl, isDefaultForLanguage, isSupportedInBusinessWebApp.
trustpilot_resources_list_countries
List all countries known to Trustpilot, including each country's name in English. Returns: countryId, country, englishName, locale, translatedName.
trustpilot_resources_list_images
List navigational links to all available Trustpilot image resources, including stars, logos, and icons. Returns links, each with href, method, and rel describing an image resource.
trustpilot_resources_get_star_images
Get the available Trustpilot star image sizes and URLs for a given star rating. Returns the star128x24, star256x48, star512x96, and starSvg image objects (url, width, height) plus stars. Required: stars.
trustpilot_resources_get_logos
Get the available Trustpilot logo image sizes and URLs, for both dark and light backgrounds. Returns darkBackground and lightBackground objects, each with logo72x18, logo144x36, logo288x72, logo576x144, and logoSvg image details.
trustpilot_resources_get_icons
Get the Trustpilot icon images for the checkbox icon. Returns the icon image entry image230x230 including its url, width, and height.
trustpilot_resources_get_star_strings
Get the Trustpilot text representation of a star rating, such as Excellent. Returns: stars, image230x230. Required: stars, locale.
trustpilot_consumer_profiles_get_profile
Get a Trustpilot consumer's profile by consumer id. Returns: id, displayName, about, city, country, locale, gender, hasImage, createdAt, birthYear, profileImage. Required: consumer_id.
get_single_trustpilot_consumer_profile_by_id
Get a Trustpilot consumer by id, including the number of reviews the consumer has written and web links. Returns: id, displayName, about, city, country, locale, gender, hasImage, createdAt, birthYear, numberOfReviews, links, profileImage. Required: id.
trustpilot_consumer_profiles_bulk_get_profiles
Bulk-fetch Trustpilot consumer profiles for a list of consumer ids in one call. Returns: consumers, notFoundConsumerIds, city, about, displayName, locale, gender, country, id, createdAt, hasImage, birthYear, profileImage. Required: consumerIds.
trustpilot_consumer_profiles_create_display_name
Create a valid Trustpilot consumer display name from an input string. Returns an empty 204 response on success. Required: displayName.
trustpilot_consumer_profiles_validate_display_name
Validate a Trustpilot consumer display name string. Returns an empty 204 response on success. Required: displayName.
trustpilot_consumer_profiles_get_web_links
Get the web links for a Trustpilot consumer by id. Returns: locale, profileUrl, links, city, about, displayName, gender, country, id, createdAt, hasImage, birthYear, profileImage. Required: consumer_id.
trustpilot_deletions_list_deleted_consumers
List Trustpilot consumer profiles deleted within a specified date range so you can remove the matching consumer data from your system. Returns: consumerId, deletedAt. Max 1000 per page (default 100).
trustpilot_deletions_list_deleted_reviews
List Trustpilot reviews deleted within a specified date range so you can remove the matching review data from your system. Returns: reviewId, deletedAt. Max 1000 per page (default 100).
trustpilot_deletions_list_deleted_product_reviews
List Trustpilot product reviews deleted within a specified date range so you can remove the matching product review data from your system. Returns: productReviewId, deletedAt. Max 1000 per page (default 100).
trustpilot_consumers_list_reviews
List the reviews written by an individual Trustpilot consumer. Returns each review with id, title, text, stars, language, status, isVerified, businessUnit, consumer, and createdAt. Required: consumer_id.
list_all_trustpilot_categories
List Trustpilot categories. Returns: categoryId, displayName, name.
get_single_trustpilot_category_by_id
Get details of a specific Trustpilot category by id. Returns: businessUnitCount, parentId, displayName, categoryId, name. Required: id, country.
trustpilot_categories_list_business_units
List business units in a Trustpilot category. Returns: businessUnitId, displayName, identifyingName, trustScore, numberOfReviews, rank, location, logoUrl, categories. Rank values are obsolete. Required: category_id.
list_all_trustpilot_data_solutions_business_units
List Trustpilot business units via the Data Solutions API, optionally filtered by domain, category, or country. Returns: id, displayName, name, address.
trustpilot_data_solutions_business_units_list_latest_reviews
Get the latest reviews for a specific Trustpilot business unit via the Data Solutions API. Returns each review's id, stars, title, text, language, isVerified, createdAt, and consumer (id, displayName). Required: business_unit_id. Accepts limit (1-5).
trustpilot_business_signup_check_domain_availability
Check whether a domain is available (unclaimed) in Trustpilot before business signup or claiming a domain. Returns: domainIsAvailable. Required: domain.
trustpilot_oauth_request_access_token
Request a Trustpilot access token using the Client Credentials grant with your API key and secret. Returns: access_token, expires_in. Required: grant_type (must be client_credentials). Tokens from this grant cannot be refreshed — re-issue the same request to get a new one.
trustpilot_oauth_refresh_token
Refresh a Trustpilot access token by exchanging a refresh token. Returns: access_token, refresh_token. Required: grant_type (must be refresh_token) and refresh_token. Wait until the current access token expires before refreshing — refreshing too often is rejected with HTTP 429.
trustpilot_oauth_revoke_token
Revoke a Trustpilot refresh token, which also revokes its related access token. Returns an empty 200 response on success. Required: token (the refresh token to revoke).
trustpilot_partners_check_permissions
Check whether a Trustpilot Business customer is eligible to use your Trustpilot partner integration before generating an API key on their behalf. Returns no response body — the eligibility outcome is signaled by the HTTP status code (201 = customer has sufficient rights, 200 = customer lacks rights). Required: partner_id, business_unit_id. The customer must have Partnership Permissions enabled by…
trustpilot_partners_create_customer_key
Generate an API key on behalf of a Trustpilot Business customer, creating a PartnerCustomerKey for their business unit. Returns: id, created_at. The customer must have the API module enabled. Required: partner_id, business_unit_id.
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How it works
From Trustpilot account to governed MCP endpoint
Connect
Link a Trustpilot account through Elaichi's hosted connect flow. Credentials are vaulted, so nobody, including the AI, ever sees them.
Compose
The connection becomes a toolbox instantly. Curate which Trustpilot tools are exposed, rename them, or freeze arguments.
Authorize
Point Claude, ChatGPT, Cursor, or any MCP client at the one Elaichi endpoint and sign in with OAuth, governed by roles, restrictions, and audit logs.
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