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Create an account

Sign up with your work email to create your Elaichi account and your first organization. You become the organization's owner, and the organization starts on a 14-day Gold trial. No credit card is required.

Where to find it: the Create your account screen, linked as Sign up from the sign-in screen.

Before you start

Public sign-up must be available. When it is not, Elaichi sends you to the sign-in screen instead. Ask a colleague to invite you, then follow Accept an invite.

Create your account

  1. On the sign-in screen, choose Sign up.
  2. Enter Your name, Work email and Organization name.
  3. Under Region, choose where your organization's data is stored: United States, European Union or Asia-Pacific. The default is United States.
  4. Optional: add a Referral code. Elaichi shows this field only after you choose to add one, unless your link already included a code.
  5. Select the box to agree to the Terms of Service and Privacy Policy.
  6. Choose Create account.
  7. Open the email from Elaichi and select the activation link.

Elaichi creates your account and your organization, then signs you in as the owner.

What to know

  • The activation link expires after 24 hours. On the Check your inbox screen, choose Resend activation email to get a new link. If the link has already expired, submit the form again.
  • To fix a mistake in your details, choose Use different details on the Check your inbox screen.
Warning

The region cannot be changed after you create the organization. Choose it carefully.

  • Elaichi may refuse an organization name it does not allow. Choose a different name and try again.
  • You can create more organizations later from the organization switcher. See Create an organization.

If something goes wrong

  • No email? Check your spam folder, then choose Resend activation email.
  • The activation link shows an error page? The link may be expired or already used. Go back to Create your account and start again.