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Sign in

Sign in to Elaichi with an emailed code, a passkey, Google, GitHub, Microsoft, or your company's single sign-on (SSO). Elaichi has no passwords.

Your account is global. One sign-in reaches every organization you belong to, and you can switch between them inside the app.

Where to find it: the Sign in to Elaichi screen, which opens when you visit Elaichi while signed out.

Sign in with an emailed code

  1. Enter your work email under Work email.
  2. Choose Continue with email.
  3. Open the email from Elaichi and copy the six-digit code.
  4. Enter the code, then choose Verify and sign in.

You are signed in when Elaichi opens your organization. If you do not belong to an organization yet, Elaichi shows your pending invites or asks you to create one.

The code expires after 5 minutes. To get a new one, choose Resend code. The button shows a short countdown, such as Resend in 30s, before you can use it. To use a different address, choose Change email.

Sign in with a passkey

  1. Choose Continue with a passkey. This button appears only when your browser supports passkeys.
  2. Approve the prompt on your device, for example with Face ID, Touch ID, Windows Hello or a security key.

Your browser may also offer your passkey in the email field's autofill list. Choose it there to sign in.

Sign in with Google, GitHub or Microsoft

Choose Continue with Google, Continue with GitHub or Continue with Microsoft, then approve the request with that provider. Elaichi shows only the providers it has turned on.

Sign in with single sign-on

  1. Choose Sign in with single sign-on at the bottom of the screen.
  2. Enter your work email under Work email for single sign-on.
  3. Choose Continue with SSO, then sign in with your company's identity provider.

If an administrator requires SSO for your email domain, Elaichi sends you to your identity provider automatically, whichever method you started with. If the domain has no SSO set up, Elaichi shows SSO unavailable. Use another method.

What to know

  • If your account uses two-factor authentication, Elaichi asks for a second code after you sign in. See Complete two-factor sign-in.
  • A session ends after 8 hours of inactivity, or after 7 days in total. Elaichi then shows a notice on this screen. Sign in again to continue.
  • If you opened a link to a specific page, sign in first. Elaichi takes you to that page afterward.
  • Elaichi shows the Sign up link only when public sign-up is on. See Create an account.
Info

Elaichi sends a code only when the address is eligible, so no email can mean the address has no account. Check the address, create an account if sign-up is on, or ask an administrator to invite you.

If something goes wrong

What you see What to do
The banner says your account has no organization Ask an administrator for an invite.
Couldn't verify sign-in code The code is wrong or expired. Choose Resend code and try again.
Sign-in couldn't be started Try again, or use another sign-in method.
Stuck after approving with Google, GitHub or Microsoft Try a private browser window, or clear the site's cookies and sign in again.