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Complete two-factor sign-in

Confirm it’s really you with a code from your authenticator app or a recovery code.

Where to find it: Shown after sign-in when two-factor authentication is required

Two-factor authentication (2FA) adds a second check after you sign in, so a stolen email account isn’t enough to reach your data.

You see this screen whenever your account — or your organization’s policy — requires that second check.

Enter your second factor

  1. Open your authenticator app and find the Elaichi entry.
  2. Enter the six-digit code before it refreshes.
  3. If you don’t have your device, enter one of your saved recovery codes instead.
  4. Continue into the app.

You'll know it worked when: Your session completes and you enter the organization.

Good to know

  • Each recovery code works once. Generate a new set when you run low.
  • You can’t skip this screen — the session stays incomplete until you finish the check.
Tip

Set up or replace your authenticator app under Settings → Security.

If something goes wrong

  • Code rejected? Wait for the next code in your app — clocks that drift a little can miss the current one.
  • Lost your device and recovery codes? Ask an organization owner to help you regain access.