Manage billing
See which plan this organization is on, how long a trial has left, which features are included, and (when self-serve billing is configured) subscribe or open the billing portal.
Where to find it: Settings → Billing
Anyone in the org can open the Billing tab. Checkout and Manage billing require Manage organization (org:manage). Without it, the page asks you to contact an organization owner.
Plans at a glance
New organizations start with a 14-day Gold trial. Gold and Black are paid plans. There is no permanent free tier.
| Area | Gold | Black |
|---|---|---|
| Workspace (teams, members, invites, connections, toolboxes, built-in roles, audit) | ✓ | ✓ |
| MCP servers | ✓ | ✓ |
| Custom roles, restrictions, synthetic tools, custom connectors | ✓ | ✓ |
| SSO (SAML or OIDC), SCIM, group → role mappings | ✓ | |
| Bring your own key (credential encryption feature) | ✓ | |
| Logging destinations | ✓ |
The Billing page lists each feature with Included or Locked for your current entitlements.
What the Billing tab shows
- Current plan badge (for example Gold or Black), or No plan when access has expired
- Trial badge with days remaining while a Gold trial is active
- Subscription status badge when you have an active subscription (wording comes from the billing provider status)
- Feature list with tier labels (Gold / Black) and lock state
Subscribe or manage payment
When self-serve billing is available in your environment:
| Action | When it appears |
|---|---|
| Get Gold / Subscribe to Gold | Gold checkout is available and you are not already on a non-trial Gold subscription |
| Upgrade to Black / Subscribe to Black | Black checkout is available and you are not already on Black (or you are still on a trial) |
| Manage billing | You already have a billing customer and are subscribed (not only on trial needing subscribe) |
Checkout and the portal open in the browser so you can complete payment or update payment details and invoices.
If the page says self-serve billing isn’t available in this environment, contact support to change plans — do not invent alternate checkout steps.
When a plan expires
Without an active Gold or Black plan (for example after trial without subscribing), the workspace pauses: product APIs and day-to-day work stop, while configuration and data are retained. Organization settings and billing recovery remain reachable so you can subscribe and restore access.
Good to know
- Locked features (SSO, logging destinations, and so on) show lock indicators elsewhere in Settings until Black is active.
- Trial countdown is visible on this tab; act before the trial ends if you need uninterrupted access.
- Feature entitlements refresh after a successful subscribe; reopen Billing if a badge looks stale.