Skip to content

Pendo (EU) MCP connector

Connect Pendo (EU) to Elaichi and ask Claude, ChatGPT, or Cursor about visitors, accounts, segments, and product usage, with every answer limited to what the person asking can already see in Pendo.

  • How it connects. Connects over OAuth. The credential goes into a vault nobody reads back.

  • One address. https://api.elaichi.ai/mcp, the same for every user.

  • Their own access. An agent never gets more than the person it acts for.

How to connect

How to connect Pendo (EU) to Claude, ChatGPT or Cursor

Two steps, about a minute.

1

In Elaichi

Connect Pendo (EU) once

  1. Open Connections, choose Add connection, and pick Pendo (EU).

  2. Optionally set Share with to give a team access, then press Connect.

  3. Approve it in Pendo (EU). Pendo (EU)'s own window opens. Whoever approves it decides what this connection can reach.

The credential is vaulted. Nobody reads it back, not even the AI.

Add connection

Choose a connector.

pendo (eu)
Pendo (EU)
Allium
Amplitude
Artie
AthenaHQ
Botify
2

In your AI client

Point it at one endpoint

Everyone in the organization uses the same address, and each person only ever reaches what their own account allows.

Pendo (EU) MCP connector for Claude

  1. 1

    Open Customize, then Connectors.

  2. 2

    Press Add.

  3. 3

    Name it, paste the MCP server URL, then Continue.

    https://api.elaichi.ai/mcp
  4. 4

    Sign in and approve.

On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.

Pendo (EU) MCP connector for ChatGPT

  1. 1

    Open Plugins, then press the + button.

  2. 2

    Name it and paste the endpoint into Server URL.

    https://api.elaichi.ai/mcp
  3. 3

    Leave Authentication on OAuth, then tick the risk acknowledgement.

  4. 4

    Press Create, then sign in and approve.

Works on the web today. The plugin directory lives at chatgpt.com/plugins.

Pendo (EU) MCP connector for Cursor

  1. 1

    Open ~/.cursor/mcp.json.

  2. 2

    Add the endpoint under mcpServers.

    https://api.elaichi.ai/mcp
  3. 3

    Reload Cursor, then sign in and approve.

~/.cursor/mcp.json

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

Set up per machine, so repeat it on each computer you work from.

Connect Pendo (EU) to any MCP client

  1. 1

    Add the endpoint as a remote MCP server.

    https://api.elaichi.ai/mcp
  2. 2

    Sign in and approve.

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

The Elaichi Agent already has these tools, with nothing to set up.

Use cases

What teams do with Pendo (EU) through Elaichi

Every one of these runs inside the access the person already has, and lands in the same audit log.

  • Product

    Check feature adoption after a launch

    Ask how many visitors used the new product area this week compared with last, and get the usage trend without building a report in Pendo first.

  • Customer Success

    Spot accounts going quiet before renewal

    Pull the product engagement score and recent app usage for the accounts renewing next quarter, then rank the ones whose activity has fallen.

  • Marketing

    Build a segment for an in-app campaign

    Describe the audience in plain words, such as visitors in a given country who have not opened a feature in 30 days, and have the segment created in Pendo ready for a guide.

  • Support

    See what a visitor did before the ticket

    Look up the visitor from the ticket and read their recent activity in the application, so the first reply already knows which pages and features they touched.

  • Sales

    Read account usage before an expansion call

    Ask which product areas an account uses most and which it has never opened, and walk into the call knowing where the upsell conversation belongs.

  • Leadership

    Compare application usage week over week

    Ask for app usage across every connected application over the last 14 days, broken down by account, and get the numbers rather than a screenshot of a chart.

Try asking

  • “Which accounts dropped in product engagement score this month?”
  • “Build a segment of visitors active in onboarding this month”
  • “Show app usage for the mobile app over the last 14 days”

See all 87 Pendo (EU) tools below

Compare

Elaichi vs Zapier MCP vs Composio for Pendo (EU)

All three can connect Pendo (EU) to an AI assistant, and all three have admin controls. They differ in where access lives and how you pay.

Elaichi compared with Zapier MCP and Composio for Pendo (EU), by what to check
What to check Elaichi Zapier MCP Composio
Where the AI connects One address for the whole organization. https://api.elaichi.ai/mcp A server per member, created at sign-in. An MCP endpoint per team, or an SDK.
Control over Pendo (EU) tools Allow or restrict single Pendo (EU) tools, per role or user. App and action restrictions on the account. Role permissions, down to the action.
Record of calls One audit entry per Pendo (EU) call. A History tab of tool calls. A log of every tool call.
Single sign-on SAML or OIDC, plus SCIM, on Gold. SAML on Enterprise. SAML and OIDC on Enterprise.
Price $15 per user per month. 2 tasks per successful call. Billed per tool call.

Sources: Zapier MCP docs, security, usage; Composio docs, gateway, enterprise, pricing. Checked September 2026.

Longer take: Zapier MCP alternative and when you don't need an MCP gateway.

AI tools

Pendo (EU) tools for your AI agents

87 tools are ready to call through Elaichi's MCP endpoint the moment you connect Pendo (EU), governed by the same roles, restrictions, and audit log as everything else in Elaichi. Pendo (EU) builds and runs these tools.

See it in Elaichi

What connecting Pendo (EU) gets you

6 screens from the product, each doing one job for your Pendo (EU) account.

The agent

Ask about visitors and accounts in plain language.

Elaichi's agent answers from live Pendo (EU) records, no dashboard building required.

  • visitors
  • accounts
  • segments
  • product areas

Ask Elaichi to work across your apps.

Which accounts dropped in product engagement score this month?

Build a segment of visitors active in onboarding this month

Show app usage for the mobile app over the last 14 days

Also runs in Claude, ChatGPT or Cursor

MCP clients

One endpoint reaches Claude, ChatGPT and Cursor.

Connect Pendo (EU) once and every MCP client signs in over OAuth, no shared key.

ElaichiMCP clients
Claude ChatGPT Cursor

Copy the endpoint

https://api.elaichi.ai/mcp
Client Connected by Status Last used
Claude
E

Emily Carter

• Connected 4 minutes ago
Cursor
M

Megan Brooks

• Connected 2 hours ago
ChatGPT
R

Ryan Hayes

• Connected Yesterday

Tool catalog

87 Pendo (EU) tools, no code to write.

Segments, visitors, accounts, product areas and usage, all cataloged and ready without custom code.

  • List all applications
  • Search entities
  • Segment list
  • Get entity
ElaichiTools
Tool Action Description
List all applications List Retrieve a list of subscriptions and applications you have access to. Often used as a first step with other tools (for example, passing App IDs to aggregateEntityUsage for usage data). Also confirms which application data you have access to through authentication.
Search entities Search Find Pendo items by name or conceptual meaning, including Pages, Features, Track Events, accounts, and saved clips. (Deprecated for guides and product areas).
Segment list List List all publicly shared segments with their names and IDs.
Get entity Get Retrieve the full configuration of a single Page, Feature, Track Event, or guide by its exact ID. Returns URL rules for Pages, element rules and Page context for Features, event rules for Track Events, and ordered steps, polls, and interactive elements for guides. Doesn't…
List custom objects List List the custom event properties designated as business objects. Returns each object's underlying field and kind, customer-facing display name and description when configured, and the date it was promoted to an object.

Toolboxes

Every team gets its own Pendo toolbox.

Product sees usage, Success sees accounts, Marketing sees segments, each scoped to its team.

  • Product
  • Customer Success
  • Marketing
  • Support
ElaichiToolboxes
Name Source template Tools Created

Product toolbox

Pendo (EU) · feature adoption and product areas

Pendo (EU) starter 18 Mar 4, 2026

Customer Success toolbox

Pendo (EU) · account health and engagement scores

— 9 Mar 2, 2026

Marketing toolbox

Pendo (EU) · segments and in-app campaigns

— 24 Feb 27, 2026

Support toolbox

Pendo (EU) · visitor activity and recent pages

Pendo (EU) starter 6 Feb 19, 2026

Sales toolbox

Pendo (EU) · account usage before calls

— 31 Jan 30, 2026

Analytics toolbox

Pendo (EU) · usage trends and reporting

— 12 Jan 22, 2026

Shared connections

Share one connection without sharing a credential.

One person connects Pendo (EU), teammates work through it and never see a token.

  • Product
  • Customer Success
  • Marketing
  • Support
ElaichiConnections
Connection Scope Status Access
PE

Pendo (EU) (Product)

Connected by Emily Carter

Personal • Active 1 team · 6 members
PE

Pendo (EU) (Customer Success)

Connected by Jake Morgan

Organization • Active 3 teams · 24 members
PE

Pendo (EU) (Marketing)

Connected by Megan Brooks

Organization • Active 2 teams · 11 members
PE

Pendo (EU) (Support)

Connected by Tyler Reed

Personal • Needs re-auth 1 team · 3 members
PE

Pendo (EU) (Sales EMEA)

Connected by Ryan Hayes

Personal • Active Not shared
PE

Pendo (EU) (Analytics)

Connected by Ashley Parker

Personal • Active 2 teams · 9 members

Audit log

Every segment change has a name on it.

The log records who touched which visitor, account or segment in Pendo (EU), and when.

  • When
  • Who
  • What happened
  • Type
ElaichiAudit log
When Who What happened Type

2 minutes ago

Mar 6, 2026, 3:10 PM

E

Emily Carter

[email protected]

Restriction Created Access

8 minutes ago

Mar 6, 2026, 3:04 PM

J

Jake Morgan

[email protected]

Restriction Updated Access

14 minutes ago

Mar 6, 2026, 2:58 PM

M

Megan Brooks

[email protected]

Role Assigned Access

20 minutes ago

Mar 6, 2026, 2:52 PM

T

Tyler Reed

[email protected]

Pendo (EU) Users Updated MCP

26 minutes ago

Mar 6, 2026, 2:46 PM

R

Ryan Hayes

[email protected]

Pendo (EU) Visitors Created MCP

32 minutes ago

Mar 6, 2026, 2:40 PM

A

Ashley Parker

[email protected]

Pendo (EU) Visitors List Toolbox

Launching soon

From answering questions to doing the work

A person no longer has to ask. A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations and live dashboards are launching soon, on the Black plan.

Automations

A schedule starts the usage digest itself.

Accounts are fetched, grouped, drafted into a digest, approved by a person, then posted back.

Pendo (EU) digest

Run 418 · started 2 minutes ago · on behalf of Emily Carter

  1. ✓

    Schedule

    Every weekday at 8:00 AM

    0.2s
  2. ✓

    Fetch visitors

    Pendo (EU)

    1.4s
  3. ✓

    Group by owner

    Transform

    0.1s
  4. ✓

    Draft the digest

    Agent step

    Ran with 4 tools, returned a structured summary

    6.2s
  5. Approve the digest

    Needs approval

    Assigned to Michael Brennan

    Approve
  6. Post the digest

    Pendo (EU)

    Queued

Collections and dashboards

Pendo (EU) health, computed without a model.

Four metrics, 14 days of segments created and a team breakdown, refreshed on a schedule.

Pendo (EU) health

Refreshed 4 minutes ago · every 15 minutes · from the visitors collection

Live

Visitors

1,284 ↓ 12%

Accounts

96 ↓ 8%

Needs attention

3 ↑ 2

Updated this week

412 ↑ 9%

Visitors created

Last 14 days

By team

Share of activity

Product 34%

Customer Success 27%

Marketing 21%

Support 18%

FAQ

Frequently asked questions

How do I connect Pendo (EU) to Claude?

Pick Pendo (EU) in Elaichi and sign in to your Pendo EU account over OAuth, the same login screen you already use, with no client ID or secret to generate. Then in Claude open Customize, then Connectors, then Add, and paste https://api.elaichi.ai/mcp. Claude signs you in through Elaichi and your Pendo visitors, accounts and segments are available in the chat.

Does Pendo (EU) work with ChatGPT and Cursor as well as Claude?

Yes. Pendo in EU is connected once in Elaichi, and the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, any MCP client and the Elaichi Agent. There is nothing extra to set up for each client.

What can an AI agent actually do with my Pendo (EU) data?

Through Elaichi an agent can list applications, look up visitors and accounts, read their activity, check app usage and product engagement scores, and create, update or delete segments in Pendo in EU. Short concrete asks work best, such as which accounts dropped in engagement this month. It works with what is in Pendo today rather than a stale export.

Does connecting Pendo (EU) give the AI everything in my Pendo subscription?

No. The agent works inside the access of the person who signed in to Pendo in EU, so it sees the applications, visitors and accounts that person can already open. Elaichi can narrow that further, for example to reading usage without touching segments, but it never widens it beyond what Pendo itself allows.

Can my team share one Pendo (EU) connection?

Yes. One person connects Pendo (EU) and shares it with a team in Elaichi, and nobody else handles a credential. Each teammate still signs in as themselves, so every question about Pendo in EU is logged against the person who asked it.

Can I stop an agent from deleting or changing segments in Pendo (EU)?

Yes. In Elaichi you restrict actions one by one, so creating, updating or deleting segments in Pendo in EU can be switched off while reading visitors and usage stays on. A restricted action is never shown to Claude, ChatGPT or Cursor, so no prompt can reach it.

What happens to a Pendo (EU) connection when someone leaves?

Offboarding that person in Elaichi ends their access to Pendo in EU at once, in every client they used. A connection they shared keeps working for everyone else on the team. Disconnecting Pendo (EU) once in Elaichi removes it from every client at the same time.

Does the Pendo (EU) MCP connector work with Gemini, Codex, Claude Code or other MCP clients?

Yes. Pendo (EU) is reached over the same MCP endpoint every client uses, so anything that speaks MCP can call it — Gemini, Codex, Claude Code, Windsurf, Cline, Zed and OpenCode among them — alongside Claude, ChatGPT, Cursor, and the Elaichi Agent. The tools on offer and the access behind them are identical whichever client asks. Only the setup screen differs.

Is Elaichi an alternative to Zapier MCP for Pendo (EU)?

Yes. Both let Claude, ChatGPT or Cursor use Pendo (EU). Zapier MCP fits a team that already automates in Zapier, since each person signs in and acts as themselves in that account. Elaichi fits when IT wants one address for the whole company, per-tool rules by role, and a record of every Pendo (EU) call.

How is Elaichi different from Composio for Pendo (EU)?

Composio gives AI agents tools and sign-in handling across 1,000+ apps, for developers building agents or people using an assistant, billed per tool call. Elaichi gives a company's own people governed access to Pendo (EU): one address, restrictions per role or user, and $15 per user per month. Both have role permissions and a log of every call.

Put Pendo (EU) in front of your team

14 days on Gold, no credit card. Connect it once and pick what each team can call.

Works with
Claude ChatGPT Cursor and any other MCP client, or the Elaichi Agent.
When the trial ends
Nothing is deleted. Connections, roles and the audit log stay where they are, so subscribing picks up exactly where you left off.