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Subscription Platform

Ordway MCP connector

The Ordway connector brings customers, subscriptions, invoices, payments, payment runs, and products into Claude, ChatGPT, Cursor, and the Elaichi Agent, so each person can look up and update Ordway billing records inside their own access.

  • How it connects. Connects with an API key. The credential goes into a vault nobody reads back.

  • One address. https://api.elaichi.ai/mcp, the same for every user.

  • Their own access. An agent never gets more than the person it acts for.

How to connect

How to connect Ordway to Claude, ChatGPT or Cursor

Two steps, about a minute.

1

In Elaichi

Connect Ordway once

  1. Open Connections, choose Add connection, and pick Ordway.

  2. Optionally set Share with to give a team access, then press Connect.

  3. Paste an Ordway API key. One person generates a token in Ordway and pastes it once. Everyone else works through Share with, and never sees it.

The credential is vaulted. Nobody reads it back, not even the AI.

Add connection

Choose a connector.

ordway
Ordway
Billsby
Fanvue
Metronome
Recharge
Recurly
2

In your AI client

Point it at one endpoint

Everyone in the organization uses the same address, and each person only ever reaches what their own account allows.

Connect Ordway to Claude

  1. 1

    Open Customize, then Connectors.

  2. 2

    Press Add.

  3. 3

    Name it, paste the MCP server URL, then Continue.

    https://api.elaichi.ai/mcp
  4. 4

    Sign in and approve.

On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.

Connect Ordway to ChatGPT

  1. 1

    Open Plugins, then press the + button.

  2. 2

    Name it and paste the endpoint into Server URL.

    https://api.elaichi.ai/mcp
  3. 3

    Leave Authentication on OAuth, then tick the risk acknowledgement.

  4. 4

    Press Create, then sign in and approve.

Works on the web today. The plugin directory lives at chatgpt.com/plugins.

Connect Ordway to Cursor

  1. 1

    Open ~/.cursor/mcp.json.

  2. 2

    Add the endpoint under mcpServers.

    https://api.elaichi.ai/mcp
  3. 3

    Reload Cursor, then sign in and approve.

~/.cursor/mcp.json

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

Set up per machine, so repeat it on each computer you work from.

Connect Ordway to any MCP client

  1. 1

    Add the endpoint as a remote MCP server.

    https://api.elaichi.ai/mcp
  2. 2

    Sign in and approve.

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

The Elaichi Agent already has these tools, with nothing to set up.

Use cases

What teams do with Ordway through Elaichi

Every one of these runs inside the access the person already has, and lands in the same audit log.

  • Finance

    Check an invoice before month end

    Ask which Ordway invoices are still open for a customer and pull up the one in question, with its balance, dates, and line items, without opening a second tab.

  • Billing

    Start a payment run and confirm results

    Create a payment run in Ordway for the day's due invoices, then list the payments that came through and spot the ones that did not.

  • Customer Success

    Catch the customer record up after a call

    Update the Ordway customer's details, read back their contacts and notes, and check which payment method is on file before the renewal conversation.

  • Revenue Operations

    Set up a new subscription from a signed deal

    Create the Ordway customer and their subscription in one pass, using the product from the catalog, so billing starts the day the contract does.

  • Sales

    See what a customer already pays for

    Before an upsell call, list a customer's Ordway subscriptions and recent invoices so the pitch matches what they are actually billed.

  • Support

    Answer a billing question while the customer waits

    Look up the Ordway invoice or payment a customer is asking about, record a manual payment if one arrived by wire, and note the outcome on the customer.

Try asking

  • “List all customers with overdue invoices this quarter.”
  • “Summarize active subscriptions renewing in the next 30 days.”
  • “Show payment methods on file for our top customer.”

See all 98 Ordway tools below

AI tools

Ordway tools for your AI agents

98 tools are ready to call through Elaichi's MCP endpoint the moment you connect Ordway, governed by the same roles, restrictions, and audit log as everything else in Elaichi.

See it in Elaichi

What connecting Ordway gets you

6 screens from the product, each doing one job for your Ordway account.

The agent

Ask Ordway questions, get answers instantly.

Type a question in plain language and pull live customer, subscription and invoice records.

  • customers
  • subscriptions
  • invoices
  • payment methods

Ask Elaichi to work across your apps.

List all customers with overdue invoices this quarter.

Summarize active subscriptions renewing in the next 30 days.

Show payment methods on file for our top customer.

Also runs in Claude, ChatGPT or Cursor

MCP clients

One Ordway endpoint, every MCP client.

Connect Claude, ChatGPT or Cursor to one governed endpoint, no SDK, no shared API key.

ElaichiMCP clients
Claude ChatGPT Cursor

Copy the endpoint

https://api.elaichi.ai/mcp
Client Connected by Status Last used
Claude
E

Emma Laurent

• Connected 4 minutes ago
Cursor
S

Sofia Ricci

• Connected 2 hours ago
ChatGPT
C

Clara Nowak

• Connected Yesterday

Tool catalog

98 Ordway tools, zero custom code.

Browse 98 tools covering customers, subscriptions, invoices and payment methods, ready to call.

  • List all Ordway customers
  • Create a Ordway customer
  • Get single Ordway customer by ID
  • Update a Ordway customer by ID
ElaichiTools
Tool Action Description
List all Ordway customers List List customers in Ordway. Returns a collection of customer records, each including its id.
Create a Ordway customer Create Create a customer in Ordway by submitting a JSON customer payload. Returns the created customer record, including its id. Requires a JSON customer body defined by the CustomerInput schema.
Get single Ordway customer by ID Get Get a single customer in Ordway by id. Returns the customer record, including its id. Required: id.
Update a Ordway customer by ID Update Update a customer in Ordway by id with a JSON customer payload. Returns the updated customer record, including its id. Required: id.
Delete a Ordway customer by ID Delete Delete a customer in Ordway by id. Returns an empty 204 response on success. Required: id.

Toolboxes

Each team gets its own Ordway toolbox.

Give sales, billing and support their own scoped toolbox of Ordway tools.

  • Billing
  • Finance
  • Sales
  • Customer Success
ElaichiToolboxes
Name Source template Tools Created

Billing toolbox

Ordway · invoices and payment collection

Ordway starter 18 Mar 4, 2026

Finance toolbox

Ordway · revenue recognition and subscriptions

9 Mar 2, 2026

Sales toolbox

Ordway · new customer subscriptions and quotes

24 Feb 27, 2026

Customer Success toolbox

Ordway · renewals and customer notes

Ordway starter 6 Feb 19, 2026

Support toolbox

Ordway · customer contacts and account issues

31 Jan 30, 2026

RevOps toolbox

Ordway · subscription changes and reporting

12 Jan 22, 2026

Shared connections

Share Ordway access without sharing credentials.

See who connected each Ordway account and how many teams and members use it.

  • Billing NA
  • Finance EMEA
  • Sales West
  • Customer Success
ElaichiConnections
Connection Scope Status Access
OR

Ordway (Billing NA)

Connected by Emma Laurent

Personal • Active 1 team · 6 members
OR

Ordway (Finance EMEA)

Connected by James Whitfield

Organization • Active 3 teams · 24 members
OR

Ordway (Sales West)

Connected by Sofia Ricci

Organization • Active 2 teams · 11 members
OR

Ordway (Customer Success)

Connected by Daniel Ortega

Personal • Needs re-auth 1 team · 3 members
OR

Ordway (Support Team)

Connected by Clara Nowak

Personal • Active Not shared
OR

Ordway (RevOps Global)

Connected by Michael Brennan

Personal • Active 2 teams · 9 members

Audit log

Every Ordway action is logged, always.

Track who did what in Ordway, when it happened and which resource it touched.

  • When
  • Who
  • What happened
  • Type
ElaichiAudit log
When Who What happened Type

2 minutes ago

Mar 6, 2026, 3:10 PM

E

Emma Laurent

[email protected]

Restriction Created Access

8 minutes ago

Mar 6, 2026, 3:04 PM

J

James Whitfield

[email protected]

Restriction Updated Access

14 minutes ago

Mar 6, 2026, 2:58 PM

S

Sofia Ricci

[email protected]

Role Assigned Access

20 minutes ago

Mar 6, 2026, 2:52 PM

D

Daniel Ortega

[email protected]

Ordway Users Updated MCP

26 minutes ago

Mar 6, 2026, 2:46 PM

C

Clara Nowak

[email protected]

Ordway Customers Created MCP

32 minutes ago

Mar 6, 2026, 2:40 PM

M

Michael Brennan

[email protected]

Ordway Customers List Toolbox

Launching soon

From answering questions to doing the work

A person no longer has to ask. A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations and live dashboards are launching soon, on the Black plan.

Automations

Ordway runs the whole workflow, start to finish.

A schedule fires, records are fetched, grouped, drafted, approved, then posted back to Ordway.

Ordway digest

Run 418 · started 2 minutes ago · on behalf of Emma Laurent

  1. Schedule

    Every weekday at 08:00

    0.2s
  2. Fetch customers

    Ordway

    1.4s
  3. Group by owner

    Transform

    0.1s
  4. Draft the digest

    Agent step

    Ran with 4 tools, returned a structured summary

    6.2s
  5. Approve the digest

    Needs approval

    Assigned to Michael Brennan

    Approve
  6. Post the digest

    Ordway

    Queued

Collections and dashboards

See Ordway health without asking anyone.

Four metrics, a 14 day chart and a team breakdown, refreshed on a schedule.

Ordway health

Refreshed 4 minutes ago · every 15 minutes · from the customers collection

Live

Customers

1,284 ↓ 12%

Subscriptions

96 ↓ 8%

Needs attention

3 ↑ 2

Updated this week

412 ↑ 9%

Customers created

Last 14 days

By team

Share of activity

Billing NA 34%

Finance EMEA 27%

Sales West 21%

Customer Success 18%

FAQ

Frequently asked questions

How do I connect Ordway to Claude?

Connect Ordway in Elaichi first, which means pasting the API key from your Ordway account, then share it with your team. There is no OAuth application to register and no client ID or secret to generate. Then in Claude open Customize, then Connectors, then Add, and paste the endpoint https://api.elaichi.ai/mcp. Sign in to Elaichi as yourself and Ordway customers, subscriptions, and invoices are available in the conversation.

Does Ordway work with ChatGPT and Cursor as well as Claude?

Yes. Ordway is connected once in Elaichi and reached through the same endpoint, https://api.elaichi.ai/mcp, from Claude, ChatGPT, Cursor, any MCP client, and the Elaichi Agent. Each client signs in over OAuth, so nobody pastes the Ordway API key into a chat app.

What can an AI agent actually do with my Ordway data?

It can list and look up Ordway customers, their contacts, payment methods, and notes, and create or update customers when details change. It can create and update subscriptions and invoices, record payments, start a payment run and check what it collected, and list or add products. Because Ordway exposes a lot of actions, short concrete asks such as "open invoices for Acme" work better than long sentences.

Does connecting Ordway give the AI everything in my billing account?

No. Every request runs inside the access of the person who signed in, so an agent sees the Ordway customers, invoices, and payments that person could see anyway. Elaichi can narrow that further with restrictions and can never widen it beyond what the Ordway account already allows.

Can my team share one Ordway connection?

Yes. One person connects Ordway with the API key and shares the connection with a team in Elaichi, and nobody else ever sees or handles that key. Each teammate still signs in to Elaichi as themselves, so the audit log names the actual person behind every Ordway invoice or payment they touch.

Can I stop an agent from deleting or changing things in Ordway?

Yes. Restrictions in Elaichi apply per action, so you can allow reading Ordway customers and invoices while blocking updates, payment creation, or deleting a customer. A blocked action is never advertised to Claude, ChatGPT, Cursor, or any other client, so no prompt can reach it.

What happens to an Ordway connection when someone leaves?

Offboarding that person in Elaichi ends their access to Ordway at once, across every client they used. A shared Ordway connection keeps working for everyone else on the team. If you disconnect Ordway in Elaichi, it disappears from Claude, ChatGPT, Cursor, and the Elaichi Agent in one step.

Put Ordway in front of your team

Fourteen days on Gold, no credit card. Connect it once and pick what each team can call.