ShiftCare MCP connector

• List List all ShiftCare account locations List ShiftCare account locations for the current account with optional filtering and sorting. Returns: id, name, address, created_at, updated_at. Access is gated by a feature flag. Max 50 per page.
• List List all ShiftCare areas List ShiftCare areas for the current account with optional filtering by ID or name and sorting. Returns: id, name, created_at, updated_at. Max 50 items per page.
• Create Create a ShiftCare client note Create a client note attached to a ShiftCare client. Returns: id, category, subject, message, requested_date, private, created_at, updated_at, attachments. Required: client_id. If requested_date is omitted it defaults to the current UTC date, which may differ from the account's local date.
• Update Update a ShiftCare client note by ID Update an existing client note for a ShiftCare client. Returns: id, category, subject, message, requested_date, private, created_at, updated_at, attachments. Required: client_id, id. The private flag must match the note's type — a mismatch returns 404.
• List List all ShiftCare complaints List ShiftCare complaints with optional filtering by status, risk level, category, assignee, client, date ranges, and free-text search. Returns: id, reference_number, name, description, status, risk_level, category, client_id, assignee_id, assignee_name, creator_id, creator_name, received_date, due_date, closure_date, is_private, safety_concern, risk_assessment_notes, outcome_summary,…
• Create Create a ShiftCare complaint Create a new complaint in ShiftCare. Returns the created complaint including id, reference_number, name, status, risk_level, category, complainant and representative details, and lifecycle timestamps. New complaints default to status 'received' and risk_level 'low'.
• Get Get single ShiftCare complaint by ID Get a single ShiftCare complaint by id. Returns the full complaint object including id, reference_number, name, status, risk_level, category, complainant and representative details, and lifecycle timestamps. Required: id.
• Update Update a ShiftCare complaint by ID Update a ShiftCare complaint by id. Returns the updated complaint including id, reference_number, name, status, risk_level, category, complainant and representative details, and lifecycle timestamps. Required: id. Prefer the update_status method for status transitions.
• Update ShiftCare complaints bulk update Update a ShiftCare complaint's lifecycle status by complaint_id. Returns the updated complaint including id, reference_number, name, status, risk_level, and outcome_summary. Required: complaint_id, status. outcome_summary is required when the target status is 'closed'. 'received' cannot be used as a target status.
• Create ShiftCare leaves create external ID Create an external ID for a specific ShiftCare leave, linking it to an external payroll or HR system. Returns: id, type, organization_id. Required: leave_id, id, type.
• Create Create a ShiftCare leaf Create a new leave record in ShiftCare for a staff member. Returns the created leave including id, user_id, title, start_at, end_at, reason, all_day, approved_at, approved_by, declined_at, declined_reason, read_only, hours_daily, and external_ids. Required: user_id, title, start_at, end_at, reason.
• List List all ShiftCare leaves List leaves in ShiftCare with optional date-range, user, and approval-status filters. Returns: id, user_id, title, start_at, end_at, reason, all_day, approved_at, approved_by, declined_at, declined_reason, read_only, hours_daily, external_ids.
• Update Update a ShiftCare leaf by ID Update an existing leave record. Only the fields provided are changed. Approval or decline status can only be changed via the approval_action field; sending approved_at/declined_at directly is ignored for status changes.
• Get Get single ShiftCare leaf by ID Get a single ShiftCare leave by id. Returns: id, area_id, start_at, end_at, shift_type, published, allowance_ids, clients, staff, tasks, recurrence. Required: id.
• Create ShiftCare external references bulk create Bulk create external references for supported ShiftCare resources such as staff, clients, allowances, and leaves. Returns: external_references, errors. Required: external_references with resource_type, resource_id, service, and external_id for each entry.
• Update ShiftCare external references bulk update Bulk update external references for supported resources in ShiftCare. Returns: external_references, errors. Required: external_references with resource_type, resource_id, service, and external_id for each item.
• Action ShiftCare external references bulk destroy Bulk destroy external references for supported resources in ShiftCare. Returns: external_references, errors. Required: external_references.
• Get Get single ShiftCare external reference by ID Get a single external reference in ShiftCare by its external id. Pass the external system's id as id, plus the resource_type and service it belongs to. Returns: resource_id, resource_type, service, external_id, organization_id. Required: id, resource_type, service.
• List List all ShiftCare facilities List ShiftCare facilities with optional filtering by ID or name and sorting by ID or name. Returns: id, name, address, account_location_id, facility_type, created_at, updated_at. Max 50 per page.
• List List all ShiftCare teams List ShiftCare teams for the current account with optional filtering by ID or name and sorting. Returns: id, external_id, name, type_string. Max 50 per page. Access is gated by a feature flag.
• List List all ShiftCare shifts List shifts in ShiftCare with optional filtering by client IDs, staff IDs, date range, status, and billable flag. Returns: id, area_id, start_at, end_at, shift_type, published, allowance_ids, clients, staff, tasks, recurrence.
• Create Create a ShiftCare shift Create a new shift in ShiftCare with associated clients, staff, tasks, and optional recurrence rules. Returns the created shift including id, area_id, start_at, end_at, shift_type, published, clients, staff, tasks, and recurrence. Required: start_at, end_at.
• Get Get single ShiftCare shift by ID Get a single ShiftCare shift by id. Returns the shift object including area_id, start_at, end_at, shift_type, published, allowance_ids, clients, staff, tasks, and recurrence. Required: id.
• Update Update a ShiftCare shift by ID Update an existing shift in ShiftCare by id. Returns the updated shift including area_id, start_at, end_at, shift_type, published, allowance_ids, clients, staff, tasks, and recurrence. Required: id.
• Delete Delete a ShiftCare shift by ID Permanently delete a shift in ShiftCare by id. Returns an empty 204 response on success. Invoiced shifts cannot be deleted — the API returns 409 in that case. Required: id.
• Cancel ShiftCare shifts cancel Cancel a shift, either without charge (marks the shift cancelled and unbillable) or with charge (marks each client ratio absent using an NDIS no-show code, keeping the shift billable).
• List List all ShiftCare shift staffs List the staff members assigned to a specific shift.
• List List all ShiftCare shift events List shift events in ShiftCare. Returns: name, message, user_full_name, user_id, created_at, private.
• Create Create a ShiftCare shift event Create a shift event in ShiftCare with scheduling, client/staff assignments, tasks, and optional recurrence. Returns: id, area_id, start_at, end_at, shift_type, published, allowance_ids, clients, staff, tasks, recurrence, created_at. Required: start_at, end_at.
• List List all ShiftCare invoices List invoices, optionally filtered by client, payment status, payment type, and date range. Supports including client details and external references.
• Create Create a ShiftCare invoice payment Create a payment for an invoice in ShiftCare. Returns the created payment object with a 201 status on success. Required: invoice_id.
• List List all ShiftCare invoice payments List payments recorded against a specific invoice in ShiftCare. Returns: id, amount, reference, payment_date, notes, status, fund_id, void_at, created_at, updated_at. Required: invoice_id. Reversed payments are excluded by default; pass include_reversed=true to include them.
• Action ShiftCare invoice payments reverse Reverse or void a payment recorded against a ShiftCare invoice. Returns an empty 204 response on success. Required: invoice_id, payment_id.
• List List all ShiftCare pay groups List pay groups in ShiftCare with pagination. Returns: id, name, created_at, updated_at.
• Create Create a ShiftCare qualification Create a new qualification type in ShiftCare. Returns: id, name, category_id, description, require_for_all_carers, require_expiry, require_document, support_need_ids, account_id, created_at, updated_at. Required: name, category_id. The name must be unique within the account (case-insensitive).
• Get Get single ShiftCare qualification by ID Get a single ShiftCare qualification by id. Returns the qualification object including its id, name, category_id, description, require_for_all_carers, require_expiry, require_document, and support_need_ids. Required: id.
• List List all ShiftCare qualification categories List qualification categories in ShiftCare. Returns: id, name, account_id, created_at, updated_at.
• Create Create a ShiftCare staff qualification Create a qualification record for a staff member, optionally attaching a document and expiry date.
• Delete Delete a ShiftCare staff qualification by ID Delete a ShiftCare staff qualification by id. Returns an empty 204 response on success. Required: id.
• Update Update a ShiftCare staff qualification by ID Update a staff qualification record, such as replacing the attached document or changing its expiry date.
• List List all ShiftCare staff qualifications List staff qualifications in ShiftCare. Returns: id, created_at, updated_at.
• Create Create a ShiftCare document Upload a file to create a staff document in ShiftCare. The request body is multipart/form-data containing a binary file in the file field and the owning staff member's user_id. Returns the created document object. Required: file, user_id.
• List List all ShiftCare documents List documents in ShiftCare with optional filtering by user id and category. Returns: id, file, category, account_id, user_id, app_visibility, visibility, no_expiration, expires_at. Max 20 per page.
• Create Create a ShiftCare webhook Create a new webhook subscription to receive events at a specified HTTPS URL. The signing secret is returned only in the create response.
• List List all ShiftCare webhooks List webhook subscriptions in ShiftCare. Returns: public_id, url, event_types, status, description, paused_at, paused_reason, created_at, updated_at, secret.
• Get Get single ShiftCare webhook by ID Retrieve a single webhook subscription by its public ID.
• Update Update a ShiftCare webhook by ID Update an existing webhook subscription's URL, subscribed event types, or description.
• Delete Delete a ShiftCare webhook by ID Delete (disable) a webhook subscription in ShiftCare by id. Returns an empty 204 response on success. Required: id.
• Rotate ShiftCare webhooks rotate secret Rotate the signing secret for a ShiftCare webhook subscription. Returns the updated subscription with its id and the newly generated secret. Required: webhook_id.
• Action ShiftCare webhooks ping Send a test ping to a ShiftCare webhook subscription to verify the webhook endpoint is reachable and accepting deliveries. Returns a 201 response on success. Required: webhook_id.
• Resume ShiftCare webhooks resume Resume a paused webhook subscription in ShiftCare. Returns a 201 response confirming the subscription has been resumed. Required: webhook_id.
• List List all ShiftCare webhook events List delivery events for a webhook subscription, in sequence order. Use after_sequence to page through events incrementally.
• List List all ShiftCare webhook deliveries List webhook deliveries for a ShiftCare webhook subscription with attempt history. Returns: id, status, attempts_count, final_status_code, completed_at, next_attempt_at, event_id, created_at, updated_at, attempts, request_payload. Required: webhook_id.
• Get Get single ShiftCare webhook delivery by ID Get a single ShiftCare webhook delivery by id, including full attempt history and request payload. Returns: id, status, attempts_count, final_status_code, completed_at, next_attempt_at, event_id, created_at, updated_at, attempts, request_payload. Required: id.
• Action ShiftCare webhook deliveries redeliver Re-enqueue a ShiftCare webhook delivery for retry, re-sending the original payload to the webhook endpoint. Returns the delivery object including id, status, attempts_count, final_status_code, completed_at, event_id. Required: delivery_id.
• List List all ShiftCare webhook event types List all webhook event types available to subscribe to, along with the resource type and description of each.
• List List all ShiftCare allowances List allowances for the current ShiftCare account. Returns: id, name, code, unit, external_id, xero_earnings_rate_id, value, external_ids.
• Get Get single ShiftCare allowance by ID Get a single ShiftCare allowance by id. Returns: id, name, code, unit, external_id, xero_earnings_rate_id, value, external_ids. Required: id.
• Create ShiftCare allowances bulk create external IDS Bulk create external IDs for allowances in ShiftCare, linking each allowance to an external payroll or HR system. Returns: external_ids, errors. Required: external_ids with id, type, and allowance_id per item.
• Action ShiftCare allowances bulk destroy external IDS Bulk destroy external IDs for allowances in ShiftCare. Returns an empty 200 response on success.
• Update ShiftCare allowances bulk update external IDS Bulk update external IDs for multiple allowances in ShiftCare via a PUT request. Returns 200 on success with the updated external ID records.
• List ShiftCare clients list funds List a client's funds in ShiftCare. The Fund entity stores a client's cashflow and can be used for fetching balances and planning services. Returns: id, name, amount, hours, start_at, expires_at. Required: client_id.
• Get ShiftCare clients get fund balance Get a client's fund's current balance in ShiftCare. Returns the fund's monetary and hours balance. Returns: balance_amount, balance_hours. Required: client_id, fund_id.
• Delete ShiftCare clients delete external reference Delete an external reference from a ShiftCare client. Returns an empty 200 response on success. Required: client_id, external_id, type.
• Create Create a ShiftCare client Create a new client in ShiftCare. Returns the created client object including id, first_name, family_name, dob, email, mobile_number, created_at, and updated_at. Required: first_name, dob.
• List List all ShiftCare clients List ShiftCare clients with optional filtering by ID or name and sorting by id or name. Returns: id, salutation, first_name, middle_name, family_name, display_name, gender, dob, address, address_unit_no, general_information, phone_number, mobile_number, email, marital_status, nationality, languages, ndis_number, medicare_number, aboriginal_torres_strait_islander, age_care_recipient_id,…
• Update Update a ShiftCare client by ID Update a specific ShiftCare client by id. Returns the updated client object including id, first_name, family_name, dob, email, client_status, created_at, and updated_at. Required: id.
• Get ShiftCare clients get by external ID Fetch a single ShiftCare client by their external ID. Returns the full client object including id, first_name, family_name, display_name, email, mobile_number, and address. Required: external_id.
• Get Get single ShiftCare client by ID Get a single ShiftCare client by id. Returns the full client profile including id, first_name, family_name, display_name, email, dob, address, phone_number, mobile_number, client_status, created_at, and updated_at. Required: id.
• Create ShiftCare clients bulk create Bulk create multiple clients in ShiftCare in a single request. Returns the created client records including id, first_name, family_name, and dob. Required: a clients array where each item includes first_name and dob (YYYY-MM-DD).
• Create ShiftCare clients bulk create external IDS Bulk create external IDs for multiple ShiftCare clients in a single request. Returns an external_ids array where each entry contains id, type, and organization_id. Required: external_ids with id, type, and client_id for each entry.
• List ShiftCare clients list external IDS List external IDs (external references) for a specific ShiftCare client. Returns: id, type, organization_id. Required: client_id.
• Action ShiftCare pay items bulk destroy external IDS Bulk destroy external IDs for ShiftCare pay items, unlinking each pay item from its record in an external payroll or HR system. Required: external_ids, where each entry includes id, type, and pay_item_id.
• Update ShiftCare pay items bulk update external IDS Bulk update external IDs for ShiftCare pay items, mapping each pay item to an identifier in an external payroll or HR system. Returns: id, pay_group_id, name, reference_no, xero_earnings_rate_id, external_ids. Required: external_ids array where each entry must include id, type, and pay_item_id.
• List List all ShiftCare pay items List pay items in ShiftCare. Returns: id, pay_group_id, name, reference_no, xero_earnings_rate_id, external_ids.
• Get Get single ShiftCare pay item by ID Get a single ShiftCare pay item by id. The pay item entity stores weekday, weekend, or public holiday payroll information. Returns: id, pay_group_id, name, reference_no, xero_earnings_rate_id, external_ids. Required: id.
• List List all ShiftCare shift types List shift types in ShiftCare. The Shift Type entity assigns a specific category or metadata to shifts. Returns: id, external_id, name, type_string. Supports optional filtering by name. Max 50 items per page.
• Get Get single ShiftCare shift type by ID Get a single ShiftCare shift type by id. Returns: id, area_id, start_at, end_at, shift_type, published, allowance_ids, clients, staff, tasks, recurrence. Required: id.
• List ShiftCare staff list external IDS List external IDs associated with a ShiftCare staff member. Returns: id, type, organization_id. Required: staff_id.
• Create ShiftCare staff create external ID Create an external ID for a ShiftCare staff member, linking them to an external payroll or CRM system such as ADP, Xero, or QuickBooks. Returns: id, type, organization_id. Required: staff_id, id, type.
• Delete ShiftCare staff delete external reference Delete an external reference (external ID) for a ShiftCare staff member. Returns an empty response on success. Required: staff_id, external_id, type.
• Create ShiftCare staff bulk create external IDS Bulk-link external system identifiers to multiple staff members in a single call.
• Archive ShiftCare staff archive Archive a staff member. Archiving is processed asynchronously: it removes the staff member from future shifts and updates related records in the background.
• Create ShiftCare staff bulk create Bulk create multiple staff members in ShiftCare in a single request. Returns the created staff records including id, name, email, first_name, family_name, role, and created_at. Required: staffs[name], staffs[email].
• Update ShiftCare staff bulk update Bulk-update multiple staff members in a single call, matched by their ShiftCare staff IDs.
• Create Create a ShiftCare staff Create a new staff member. Optionally sends a platform invitation email.
• List List all ShiftCare staff List ShiftCare staff members. Returns: id, salutation, name, first_name, family_name, role, gender, dob, address, phone_number, mobile_number, email, employment_type, job_title, languages, kin_name, kin_relationship, kin_email, kin_phone_number, invitation_accepted_at, joined_at, created_at, updated_at, payroll_email, onboarding_status, external_ids.
• Update Update a ShiftCare staff by ID Update an existing staff member's profile fields.
• Get ShiftCare staff get by external ID Fetch a single ShiftCare staff member by their external ID. Returns: id, salutation, name, first_name, family_name, role, gender, dob, address, phone_number, mobile_number, email, employment_type, job_title, languages, kin_name, kin_relationship, kin_email, kin_phone_number, invitation_accepted_at, joined_at, created_at, updated_at, payroll_email, onboarding_status, external_ids. Required:…
• Get Get single ShiftCare staff by ID Fetch a single ShiftCare staff member by id. Returns: id, salutation, name, first_name, family_name, role, gender, dob, address, phone_number, mobile_number, email, employment_type, job_title, languages, kin_name, kin_relationship, kin_email, kin_phone_number, invitation_accepted_at, joined_at, created_at, updated_at, payroll_email, onboarding_status, external_ids. Required: id.
• List List all ShiftCare timesheets List timesheets in ShiftCare for a given date range. Returns: staff_id, date, client_ids, items, shift_id, status, clockin_at, clockout_at, clockin_location, clockout_location, staff. Required: from, to. Max 20 per page.
• List List all ShiftCare forms List ShiftCare form definitions with optional filtering by status and type. Returns: id, name, description, form_type, status, single_response, component_count, created_at, updated_at, components. Max 100 per page.
• Get Get single ShiftCare form by ID Get a single ShiftCare form definition by id. Returns the full form object including name, form_type, status, single_response, component_count, components, created_at, and updated_at. Required: id.
• Create Create a ShiftCare form response Create a form response in ShiftCare by submitting component values for a specific form and responder. Returns: id, form_id, form_name, responder_type, responder_id, responder_name, status, values, created_at, updated_at. Required: form_id, responder_type, responder_id, values.
• List List all ShiftCare form responses List form responses in ShiftCare with optional filtering by form, responder, status, and submission date. Returns: id, form_id, form_name, responder_type, responder_id, responder_name, status, values, created_at, updated_at. Component values are only included when include_values is set to true.
• List List all ShiftCare progress notes List progress notes, optionally filtered by shift, staff author, client, category, creation date range, or shift date range.
• Get Get single ShiftCare progress note by ID Get a single ShiftCare progress note by id. Returns: id, category, message, shift_id, shift_date, client, staff, follow_up, created_at, updated_at. Required: id.
• List List all ShiftCare invoiceable items List invoiceable items for a billing period in ShiftCare — priced shift and non-shift line items with tax-exclusive totals, grouped per client. Returns per-client entries with client_id, client_name, fund_id, fund_name, fund_type, payment_type, excluded_count, totals, and line_items. Required: start_date_in_account_time_zone, end_date_in_account_time_zone. A 404 response means the endpoint is not…

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