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Device Management

UniFi MCP connector

Connect UniFi to Elaichi and Claude, ChatGPT, Cursor, or any MCP client can list your UniFi devices, hosts, sites, SD-WAN configurations and ISP metrics, and manage console paths, with every request running as the signed-in person and recorded in an audit log.

  • How it connects. Connects with an API key. The credential goes into a vault nobody reads back.

  • One address. https://api.elaichi.ai/mcp, the same for every user.

  • Their own access. An agent never gets more than the person it acts for.

How to connect

How to connect UniFi to Claude, ChatGPT or Cursor

Two steps, about a minute.

1

In Elaichi

Connect UniFi once

  1. Open Connections, choose Add connection, and pick UniFi.

  2. Optionally set Share with to give a team access, then press Connect.

  3. Paste an UniFi API key. One person generates a token in UniFi and pastes it once. Everyone else works through Share with, and never sees it.

The credential is vaulted. Nobody reads it back, not even the AI.

Add connection

Choose a connector.

unifi
UniFi
Ayla Networks
Jamf
Iru (formerly Kandji)
ManageEngine MDM
Microsoft Intune
2

In your AI client

Point it at one endpoint

Everyone in the organization uses the same address, and each person only ever reaches what their own account allows.

Connect UniFi to Claude

  1. 1

    Open Customize, then Connectors.

  2. 2

    Press Add.

  3. 3

    Name it, paste the MCP server URL, then Continue.

    https://api.elaichi.ai/mcp
  4. 4

    Sign in and approve.

On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.

Connect UniFi to ChatGPT

  1. 1

    Open Plugins, then press the + button.

  2. 2

    Name it and paste the endpoint into Server URL.

    https://api.elaichi.ai/mcp
  3. 3

    Leave Authentication on OAuth, then tick the risk acknowledgement.

  4. 4

    Press Create, then sign in and approve.

Works on the web today. The plugin directory lives at chatgpt.com/plugins.

Connect UniFi to Cursor

  1. 1

    Open ~/.cursor/mcp.json.

  2. 2

    Add the endpoint under mcpServers.

    https://api.elaichi.ai/mcp
  3. 3

    Reload Cursor, then sign in and approve.

~/.cursor/mcp.json

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

Set up per machine, so repeat it on each computer you work from.

Connect UniFi to any MCP client

  1. 1

    Add the endpoint as a remote MCP server.

    https://api.elaichi.ai/mcp
  2. 2

    Sign in and approve.

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

The Elaichi Agent already has these tools, with nothing to set up.

Use cases

What teams do with UniFi through Elaichi

Every one of these runs inside the access the person already has, and lands in the same audit log.

  • IT

    Check which devices are online before a ticket escalates

    Ask which UniFi devices and hosts are registered across your sites and get a plain list back, so the help desk can confirm what is out there before anyone walks to a closet.

  • Network operations

    Review SD-WAN status across every site

    Pull the current SD-WAN configurations and their status in one question, then spot the site whose configuration has not come up cleanly.

  • Managed services

    Give a client a site inventory in minutes

    List the UniFi sites, hosts and devices you manage for a customer and turn them into a summary for the monthly review, without opening each console by hand.

  • IT

    Explain a slow connection with ISP metrics

    When someone says the internet is slow, ask for the ISP metrics for that site and answer with real latency and throughput numbers instead of a guess.

  • Network operations

    Keep console paths tidy as sites change

    Create a console path for a new location, update the ones that moved, and clear out the stale ones in bulk, all from a single conversation.

  • Office management

    Confirm what is installed at a new office

    Before the move-in day, ask which UniFi hosts and devices are already registered at the new site so you know what still needs to be plugged in.

Try asking

  • “List every UniFi site with offline devices right now”
  • “Show ISP metrics for our three busiest UniFi hosts”
  • “Which UniFi SD-WAN configs changed status this week”

See all 14 UniFi tools below

AI tools

UniFi tools for your AI agents

14 tools are ready to call through Elaichi's MCP endpoint the moment you connect UniFi, governed by the same roles, restrictions, and audit log as everything else in Elaichi.

See it in Elaichi

What connecting UniFi gets you

6 screens from the product, each doing one job for your UniFi account.

The agent

Ask about sites and devices, get answers.

Plain language questions answered from live UniFi hosts, sites and devices.

  • devices
  • hosts
  • sites
  • console paths

Ask Elaichi to work across your apps.

List every UniFi site with offline devices right now

Show ISP metrics for our three busiest UniFi hosts

Which UniFi SD-WAN configs changed status this week

Also runs in Claude, ChatGPT or Cursor

MCP clients

One UniFi endpoint for every MCP client.

Claude, ChatGPT and Cursor connect over OAuth, no SDK, no shared API key.

ElaichiMCP clients
Claude ChatGPT Cursor

Copy the endpoint

https://api.elaichi.ai/mcp
Client Connected by Status Last used
Claude
E

Emma Laurent

• Connected 4 minutes ago
Cursor
S

Sofia Ricci

• Connected 2 hours ago
ChatGPT
C

Clara Nowak

• Connected Yesterday

Tool catalog

14 UniFi tools ready, no custom code.

Devices, hosts, sites, SD-WAN configs, ISP metrics and console paths, already wired.

  • List all UniFi devices
  • List all UniFi hosts
  • Get single UniFi host by ID
  • List all UniFi sites
ElaichiTools
Tool Action Description
List all UniFi devices List List UniFi devices managed by hosts where the calling UI account is the owner or a super admin. Returns: hostId, hostName, devices, updatedAt. The devices array includes per-device id, mac, model, status, version, and firmwareStatus. Optional filters: host_ids, time.
List all UniFi hosts List List UniFi hosts associated with the UI account making the API call. Returns: id, hardwareId, type, ipAddress, owner, isBlocked, registrationTime, lastConnectionStateChange, latestBackupTime, userData, reportedState. The structure of userData and reportedState may vary depending on the UniFi OS or Network Server version.
Get single UniFi host by ID Get Get a UniFi host by id. Returns the full host object including id, hardwareId, type, ipAddress, owner, isBlocked, registrationTime, lastConnectionStateChange, latestBackupTime, userData, and reportedState. The structure of userData and reportedState may vary depending on the UniFi OS or Network Server version. Required: id.
List all UniFi sites List List all UniFi sites associated with the UI account making the API call. Returns: siteId, hostId, meta, statistics, permission, isOwner. The meta and statistics field structures may vary by UniFi Network version.
List all UniFi sd wan configs List List all hub-and-spoke SD-WAN configurations associated with the UniFi account. Returns: id, name, type.

Toolboxes

Every team gets its own UniFi toolbox.

Curate one toolbox for network ops, another for support, each scoped separately.

  • Network operations
  • Support
  • Field deployment
  • IT security
ElaichiToolboxes
Name Source template Tools Created

Network operations toolbox

UniFi · devices and sites

UniFi starter 18 Mar 4, 2026

Support toolbox

UniFi · hosts and console paths

9 Mar 2, 2026

Field deployment toolbox

UniFi · site provisioning

24 Feb 27, 2026

IT security toolbox

UniFi · SD-WAN configs

UniFi starter 6 Feb 19, 2026

Capacity planning toolbox

UniFi · ISP metrics

31 Jan 30, 2026

Managed services toolbox

UniFi · client site health

12 Jan 22, 2026

Shared connections

Share UniFi access, never share credentials.

Teammates query sites and devices through a connection they can never read.

  • Head office
  • Retail sites
  • EMEA network
  • Support tier one
ElaichiConnections
Connection Scope Status Access
UN

UniFi (Head office)

Connected by Emma Laurent

Personal • Active 1 team · 6 members
UN

UniFi (Retail sites)

Connected by James Whitfield

Organization • Active 3 teams · 24 members
UN

UniFi (EMEA network)

Connected by Sofia Ricci

Organization • Active 2 teams · 11 members
UN

UniFi (Support tier one)

Connected by Daniel Ortega

Personal • Needs re-auth 1 team · 3 members
UN

UniFi (Lab and staging)

Connected by Clara Nowak

Personal • Active Not shared
UN

UniFi (Managed clients)

Connected by Michael Brennan

Personal • Active 2 teams · 9 members

Audit log

Every UniFi call is on the record.

When, who, what happened, type and resource, appended and never edited.

  • When
  • Who
  • What happened
  • Type
ElaichiAudit log
When Who What happened Type

2 minutes ago

Mar 6, 2026, 3:10 PM

E

Emma Laurent

[email protected]

Restriction Created Access

8 minutes ago

Mar 6, 2026, 3:04 PM

J

James Whitfield

[email protected]

Restriction Updated Access

14 minutes ago

Mar 6, 2026, 2:58 PM

S

Sofia Ricci

[email protected]

Role Assigned Access

20 minutes ago

Mar 6, 2026, 2:52 PM

D

Daniel Ortega

[email protected]

UniFi Users Updated MCP

26 minutes ago

Mar 6, 2026, 2:46 PM

C

Clara Nowak

[email protected]

UniFi Devices Created MCP

32 minutes ago

Mar 6, 2026, 2:40 PM

M

Michael Brennan

[email protected]

UniFi Devices List Toolbox

Launching soon

From answering questions to doing the work

A person no longer has to ask. A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations and live dashboards are launching soon, on the Black plan.

Automations

A schedule fires, UniFi work gets done.

Fetch devices, group them, draft a digest, approve it, post back to UniFi.

UniFi digest

Run 418 · started 2 minutes ago · on behalf of Emma Laurent

  1. Schedule

    Every weekday at 08:00

    0.2s
  2. Fetch devices

    UniFi

    1.4s
  3. Group by owner

    Transform

    0.1s
  4. Draft the digest

    Agent step

    Ran with 4 tools, returned a structured summary

    6.2s
  5. Approve the digest

    Needs approval

    Assigned to Michael Brennan

    Approve
  6. Post the digest

    UniFi

    Queued

Collections and dashboards

UniFi health, counted rather than requested.

Four metrics, 14 days of records created, split by team, refreshed on schedule.

UniFi health

Refreshed 4 minutes ago · every 15 minutes · from the devices collection

Live

Devices

1,284 ↓ 12%

Hosts

96 ↓ 8%

Needs attention

3 ↑ 2

Updated this week

412 ↑ 9%

Devices created

Last 14 days

By team

Share of activity

Head office 34%

Retail sites 27%

EMEA network 21%

Support tier one 18%

FAQ

Frequently asked questions

How do I connect UniFi to Claude?

Connect UniFi in Elaichi first by pasting the API key from your UniFi account; there is no OAuth application to register and no client ID or secret to generate. Then open Claude, go to Customize, then Connectors, then Add, and paste the endpoint https://api.elaichi.ai/mcp. Claude will ask you to sign in to Elaichi as yourself, and from then on your UniFi devices, hosts and sites are available in the conversation.

Does UniFi work with ChatGPT and Cursor as well as Claude?

Yes. Once UniFi is connected in Elaichi, the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, any other MCP client, and the Elaichi Agent. You connect UniFi once and every client you use picks it up.

What can an AI agent actually do with my UniFi data?

An agent connected to UniFi through Elaichi can list your devices, hosts and sites, look up a single host, read your SD-WAN configurations and their current status, and pull ISP metrics for a site. It can also create, update and remove console paths, including in bulk. It cannot reboot devices or change network settings, because this connector does not include those actions.

Does connecting UniFi give the AI access to my whole network?

No. Everything the agent does in UniFi runs under the API key of the person who connected it, so it sees only the sites and consoles that key can already reach. Elaichi can narrow that further, for example to read-only questions about devices and ISP metrics, but it can never widen access beyond what UniFi itself allows.

Can my team share one UniFi connection?

Yes. One administrator connects UniFi in Elaichi and shares the connection with a team, and nobody else ever sees or handles the API key. Each teammate still signs in to Elaichi as themselves, so the audit log names the person who asked about a site or changed a console path, not a shared account.

Can I stop an agent from deleting or changing things in UniFi?

Yes. Restrictions in Elaichi apply per action, so you can allow listing UniFi devices, hosts and SD-WAN status while blocking the creation, update or bulk deletion of console paths. A blocked action is never shown to Claude, ChatGPT or Cursor at all, so no prompt, however worded, can reach it.

What happens to a UniFi connection when someone leaves?

When you offboard someone in Elaichi, their access to UniFi through every client ends at once. If they had shared a UniFi connection with the team, it keeps working for everyone else. If you want it gone entirely, disconnecting UniFi once in Elaichi removes it from Claude, ChatGPT, Cursor and every other client at the same time.

Put UniFi in front of your team

Fourteen days on Gold, no credit card. Connect it once and pick what each team can call.