Ticketing
Airtable MCP connector
The Airtable connector lets Claude, ChatGPT, Cursor, or the Elaichi Agent read and update the bases, tables, records, and comments your team already keeps in Airtable, with each person signed in as themselves and every change logged.
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How it connects. Connects over OAuth. The credential goes into a vault nobody reads back.
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One address. https://api.elaichi.ai/mcp, the same for every user.
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Their own access. An agent never gets more than the person it acts for.
56 tools
How to connect
How to connect Airtable to Claude, ChatGPT or Cursor
Two steps, about a minute.
In Elaichi
Connect Airtable once
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Open Connections, choose Add connection, and pick Airtable.
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Optionally set Share with to give a team access, then press Connect.
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Approve it in Airtable. Airtable's own window opens. Whoever approves it decides what this connection can reach.
The credential is vaulted. Nobody reads it back, not even the AI.
Add connection
Choose a connector.
In your AI client
Point it at one endpoint
Everyone in the organization uses the same address, and each person only ever reaches what their own account allows.
Connect Airtable to Claude
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1
Open Customize, then Connectors.
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2
Press Add.
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3
Name it, paste the MCP server URL, then Continue.
https://api.elaichi.ai/mcp -
4
Sign in and approve.
On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.
Connect Airtable to ChatGPT
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1
Open Plugins, then press the + button.
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2
Name it and paste the endpoint into Server URL.
https://api.elaichi.ai/mcp -
3
Leave Authentication on OAuth, then tick the risk acknowledgement.
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4
Press Create, then sign in and approve.
Works on the web today. The plugin directory lives at chatgpt.com/plugins.
Connect Airtable to Cursor
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1
Open
~/.cursor/mcp.json. -
2
Add the endpoint under
mcpServers.https://api.elaichi.ai/mcp -
3
Reload Cursor, then sign in and approve.
~/.cursor/mcp.json
{
"mcpServers": {
"elaichi": {
"url": "https://api.elaichi.ai/mcp"
}
}
}
Set up per machine, so repeat it on each computer you work from.
Connect Airtable to any MCP client
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1
Add the endpoint as a remote MCP server.
https://api.elaichi.ai/mcp -
2
Sign in and approve.
{
"mcpServers": {
"elaichi": {
"url": "https://api.elaichi.ai/mcp"
}
}
}
The Elaichi Agent already has these tools, with nothing to set up.
Use cases
What teams do with Airtable through Elaichi
Every one of these runs inside the access the person already has, and lands in the same audit log.
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Support
Log a ticket while the customer is still talking
Describe the issue in a sentence and a new record lands in the support base with the right fields filled in. Follow up later by asking what is still open and who it is assigned to.
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Operations
Catch a record up after a meeting
Tell the agent what changed and it updates the status, owner, and due date on the right row in Airtable. Add a comment so the rest of the team sees why.
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Marketing
Pull this week's content calendar into a summary
Ask which pieces in the editorial base are due, blocked, or waiting on review, and get a plain answer instead of scrolling a grid. Create the next batch of records from a brief in one go.
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Product
Turn feedback into a tracked request
Paste in what a customer said and the agent files it in the feature requests table with the source and priority set. Read back the comments on any request before a planning call.
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People
Keep the onboarding tracker current
Ask which new hires still have open tasks in the onboarding base and mark items done as they land. Add a new table or field when the checklist changes, without opening Airtable.
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IT
Review who is doing what across Airtable
Ask for recent audit activity, look up a user or a user group, and check which webhooks are set up on a base. Update or remove a user account when someone changes role.
Try asking
- “Summarize records added to the Support Queue table this week.”
- “Which bases have tables with no records created lately?”
- “List open tickets in the Intake base by owner.”
AI tools
Airtable tools for your AI agents
56 tools are ready to call through Elaichi's MCP endpoint the moment you connect Airtable, governed by the same roles, restrictions, and audit log as everything else in Elaichi.
No tools match your search.
See it in Elaichi
What connecting Airtable gets you
6 screens from the product, each doing one job for your Airtable account.
The agent
Ask about Airtable records in plain language.
Three starter prompts pull live bases, tables and records into a clear answer.
- bases
- tables
- records
- comments
Ask Elaichi to work across your apps.
Summarize records added to the Support Queue table this week.
Which bases have tables with no records created lately?
List open tickets in the Intake base by owner.
Also runs in Claude, ChatGPT or Cursor
MCP clients
Claude, ChatGPT and Cursor reach Airtable here.
One org MCP endpoint over OAuth, no SDK and no shared API key.
ElaichiMCP clientsClaude
ChatGPT
Cursor
Copy the endpoint
Tool catalog
56 Airtable tools land ready to call.
Bases, tables, fields, records and comments are covered without custom code.
- List all Airtable bases
- Create a Airtable base
- Create a Airtable table
- Update a Airtable table by ID
ElaichiToolsToolboxes
Each team gets its own Airtable toolbox.
Curate one toolbox per team so Ops and Support see different Airtable tools.
- Support
- Operations
- Product
- Sales
ElaichiToolboxesShared connections
Teammates use Airtable bases without a key.
Every connection shows who added the account and which teams and members share it.
- Support EMEA
- Operations
- Product
- Sales AMER
ElaichiConnectionsAudit log
Every Airtable call is on the record.
When, who, what happened, type and resource for each record read or write.
- When
- Who
- What happened
- Type
ElaichiAudit logLaunching soon
From answering questions to doing the work
A person no longer has to ask. A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations and live dashboards are launching soon, on the Black plan.
Automations
A schedule drafts your Airtable digest.
Six steps fetch records, group them, draft a digest, take approval, post back.
Airtable digest
Run 418 · started 2 minutes ago · on behalf of Emma Laurent
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✓
Schedule
Every weekday at 08:00
0.2s -
✓
Fetch bases
Airtable
1.4s -
✓
Group by owner
Transform
0.1s -
✓
Draft the digest
Agent step
Ran with 4 tools, returned a structured summary
6.2s -
Approve the digest
Needs approval
Assigned to Michael Brennan
Approve Deny -
Post the digest
Airtable
Queued
Collections and dashboards
Airtable health arrives before anyone asks.
Four metrics, 14 days of records created and a team breakdown, computed on schedule.
Airtable health
Refreshed 4 minutes ago · every 15 minutes · from the bases collection
Bases
1,284 ↓ 12%
Tables
96 ↓ 8%
Needs attention
3 ↑ 2
Updated this week
412 ↑ 9%
Bases created
Last 14 days
By team
Share of activity
Support EMEA 34%
Operations 27%
Product 21%
Sales AMER 18%
Related connectors
More from the catalog
FAQ
Frequently asked questions
How do I connect Airtable to Claude?
Connect Airtable inside Elaichi first, which opens Airtable's own sign-in page and asks you to allow access to your bases, then brings you straight back. There is no OAuth application to register and no client ID or secret to generate. Then in Claude go to Customize, then Connectors, then Add, and paste the endpoint https://api.elaichi.ai/mcp. Claude asks you to sign in to Elaichi once and Airtable is available in your conversations.
Does Airtable work with ChatGPT and Cursor as well as Claude?
Yes. Once Airtable is connected in Elaichi, the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, any other MCP client, and the Elaichi Agent. You connect Airtable once and every client you use picks it up.
What can an AI agent actually do with my Airtable data?
An agent connected to Airtable can list your bases and tables, find and read records, create new records, update fields on existing ones, and add or read comments. It can also create tables and fields, look up users and user groups, and pull recent audit activity. Short, concrete asks work best, such as "mark the Acme ticket in the support base as resolved" rather than a long paragraph.
Does connecting Airtable give the AI access to every base in my workspace?
No. The agent sees only the Airtable bases, tables, and records that the person who signed in can already open, because every request runs as that person. Elaichi can narrow that further, for example to reading only, but it can never grant access to an Airtable base the person does not already have.
Can I stop an agent from deleting or changing things in Airtable?
Yes. Restrictions in Elaichi apply per action, so you can allow reading Airtable records while blocking deleting records, removing users, or editing tables. A blocked action is never shown to Claude, ChatGPT, or any other client at all, so no prompt, however worded, can reach it.
What happens to an Airtable connection when someone leaves?
Offboarding a person in Elaichi ends their access to Airtable through every connected client at once. If they had shared an Airtable connection with a team, it keeps working for everyone else on that team. If you want the connection gone entirely, disconnecting Airtable once in Elaichi removes it from Claude, ChatGPT, Cursor, and every other client together.
Put Airtable in front of your team
Fourteen days on Gold, no credit card. Connect it once and pick what each team can call.