Can my team share one Canny connection?

Yes. One person connects Canny in Elaichi with an API key and shares the connection with a team, and nobody else ever handles or sees that key. Each teammate still signs in to Elaichi as themselves, so every Canny lookup in the audit log is tied to the person who made it, not to a shared account.

Survey

Canny MCP connector

The Canny connector brings your Canny feedback boards to Claude, ChatGPT, Cursor, and the Elaichi Agent, so anyone on your team can ask which boards exist and pull up a board's details inside the person's own Canny access.

Connect on Elaichi How to connect

How it connects. Connects with an API key. The credential goes into a vault nobody reads back.
One address. https://api.elaichi.ai/mcp, the same for every user.
Their own access. An agent never gets more than the person it acts for.

2 tools

How to connect

How to connect Canny to Claude, ChatGPT or Cursor

Two steps, about a minute.

In Elaichi

Connect Canny once

Open Connections, choose Add connection, and pick Canny.
Optionally set Share with to give a team access, then press Connect.
Paste a Canny API key. One person generates a token in Canny and pastes it once. Everyone else works through Share with, and never sees it.

The credential is vaulted. Nobody reads it back, not even the AI.

Add connection

Choose a connector.

canny

All categories

Canny

Alchemer

Google Forms

Prodege

SafetyCulture

Trustpilot

In your AI client

Point it at one endpoint

Everyone in the organization uses the same address, and each person only ever reaches what their own account allows.

Connect Canny to Claude

1

Open Customize, then Connectors.
2

Press Add.
3

Name it, paste the MCP server URL, then Continue.

https://api.elaichi.ai/mcp
4

Sign in and approve.

On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.

Connect Canny to ChatGPT

1

Open Plugins, then press the + button.
2

Name it and paste the endpoint into Server URL.

https://api.elaichi.ai/mcp
3

Leave Authentication on OAuth, then tick the risk acknowledgement.
4

Press Create, then sign in and approve.

Works on the web today. The plugin directory lives at chatgpt.com/plugins.

Connect Canny to Cursor

1

Open ~/.cursor/mcp.json.
2

Add the endpoint under mcpServers.

https://api.elaichi.ai/mcp
3

Reload Cursor, then sign in and approve.

~/.cursor/mcp.json

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

Set up per machine, so repeat it on each computer you work from.

Connect Canny to any MCP client

1

Add the endpoint as a remote MCP server.

https://api.elaichi.ai/mcp
2

Sign in and approve.

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

The Elaichi Agent already has these tools, with nothing to set up.

Connect Canny on Elaichi See pricing

Use cases

What teams do with Canny through Elaichi

Every one of these runs inside the access the person already has, and lands in the same audit log.

Product

See every feedback board at a glance

Ask for a rundown of all your Canny boards before a roadmap review, so you know which feature request, bug, and idea boards are live without opening Canny.
Support

Find the right board for a customer

When a customer raises a request on a ticket, ask which Canny board it belongs on and get the board's name and link to share back in one reply.
Customer Success

Prepare board links before a renewal call

Pull the details of the Canny board tied to an account's product area, then paste the link into the call notes so the customer can follow along.
Marketing

Check which boards are public

Before a launch post, confirm which Canny boards are open to customers and grab their links for the announcement.
Operations

Audit the boards you actually have

List every Canny board and spot duplicates or stale ones that should be merged or archived, then hand a tidy list to the product team.
Leadership

Get a quick lay of the land

Ask how many Canny boards exist and how large each one is to understand where customer feedback is piling up before a planning session.

Try asking

“List every Canny board and its post count.”
“Summarize the top voted posts on the Feedback board.”
“Which Canny boards got new posts this week?”

See all 2 Canny tools below

AI tools

Canny tools for your AI agents

2 tools are ready to call through Elaichi's MCP endpoint the moment you connect Canny, governed by the same roles, restrictions, and audit log as everything else in Elaichi.

See it in Elaichi

What connecting Canny gets you

6 screens from the product, each doing one job for your Canny account.

The agent

Ask about Canny boards in plain language.

Three starter prompts return answers from live Canny boards and posts.

boards
posts
votes
comments

Ask Elaichi to work across your apps.

List every Canny board and its post count.

Summarize the top voted posts on the Feedback board.

Which Canny boards got new posts this week?

Also runs in Claude, ChatGPT or Cursor

MCP clients

Claude, ChatGPT and Cursor reach Canny here.

One org MCP endpoint over OAuth, no SDK and no shared API key.

ElaichiMCP clients

Claude

ChatGPT

Cursor

Copy the endpoint

https://api.elaichi.ai/mcp

Client	Connected by	Status	Last used
Claude	E Emma Laurent	• Connected	4 minutes ago
Cursor	S Sofia Ricci	• Connected	2 hours ago
ChatGPT	C Clara Nowak	• Connected	Yesterday

Tool catalog

2 Canny tools cover boards end to end.

List all boards or fetch one by id, with no custom code.

List all Canny boards
Get single Canny board by ID

ElaichiTools

Tool	Action	Description
List all Canny boards	List	List all boards in Canny. Returns an array of board objects including id, name, created, isPrivate, postCount, privateComments, token, and url.
Get single Canny board by ID	Get	Retrieve board details in Canny using id. Returns fields like id (board identifier), name (board name), postCount (number of posts), isPrivate (privacy status), and url (board link).

Toolboxes

Every team gets its own Canny toolbox.

Toolboxes scope Canny boards and posts to the team that needs them.

Product
Support
Engineering
Design

ElaichiToolboxes

Name	Source template	Tools	Created
Product toolbox Canny · boards and roadmap posts	Canny starter	18	Mar 4, 2026
Support toolbox Canny · customer posts and comments	—	9	Mar 2, 2026
Engineering toolbox Canny · bug boards and votes	—	24	Feb 27, 2026
Design toolbox Canny · feature requests and comments	Canny starter	6	Feb 19, 2026
Customer Success toolbox Canny · account feedback and votes	—	31	Jan 30, 2026
Marketing toolbox Canny · launch boards and posts	—	12	Jan 22, 2026

Shared connections

Teammates use Canny without seeing a token.

The table shows who connected each Canny account and how widely it is shared.

Product Core
Support EMEA
Mobile Feedback
Enterprise Requests

ElaichiConnections

Connection	Scope	Status	Access
CA Canny (Product Core) Connected by Emma Laurent	Personal	• Active	1 team · 6 members
CA Canny (Support EMEA) Connected by James Whitfield	Organization	• Active	3 teams · 24 members
CA Canny (Mobile Feedback) Connected by Sofia Ricci	Organization	• Active	2 teams · 11 members
CA Canny (Enterprise Requests) Connected by Daniel Ortega	Personal	• Needs re-auth	1 team · 3 members
CA Canny (Bug Reports) Connected by Clara Nowak	Personal	• Active	Not shared
CA Canny (Beta Program) Connected by Michael Brennan	Personal	• Active	2 teams · 9 members

Audit log

Every Canny board read is on record.

When, who, what happened, type and resource, in an append only log.

When
Who
What happened
Type

ElaichiAudit log

When	Who	What happened	Type
2 minutes ago Mar 6, 2026, 3:10 PM	E Emma Laurent [email protected]	Restriction Created	Access
8 minutes ago Mar 6, 2026, 3:04 PM	J James Whitfield [email protected]	Restriction Updated	Access
14 minutes ago Mar 6, 2026, 2:58 PM	S Sofia Ricci [email protected]	Role Assigned	Access
20 minutes ago Mar 6, 2026, 2:52 PM	D Daniel Ortega [email protected]	Canny Users Updated	MCP
26 minutes ago Mar 6, 2026, 2:46 PM	C Clara Nowak [email protected]	Canny Boards Created	MCP
32 minutes ago Mar 6, 2026, 2:40 PM	M Michael Brennan [email protected]	Canny Boards List	Toolbox

Launching soon

From answering questions to doing the work

A person no longer has to ask. A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations and live dashboards are launching soon, on the Black plan.

Automations

A schedule turns Canny posts into a digest.

Six steps fetch boards, group posts, draft, wait for approval, post back.

Canny digest

Run 418 · started 2 minutes ago · on behalf of Emma Laurent

Run now

✓

Schedule

Every weekday at 08:00

0.2s
✓

Fetch boards

Canny

1.4s
✓

Group by owner

Transform

0.1s
✓

Draft the digest

Agent step

Ran with 4 tools, returned a structured summary

6.2s
Approve the digest

Needs approval

Assigned to Michael Brennan

Approve Deny
Post the digest

Canny

Queued

Collections and dashboards

Canny board health, counted on a schedule.

Four metrics, 14 days of posts created, and a breakdown by team.

Canny health

Refreshed 4 minutes ago · every 15 minutes · from the boards collection

Live

Boards

1,284 ↓ 12%

Posts

96 ↓ 8%

Needs attention

3 ↑ 2

Updated this week

412 ↑ 9%

Boards created

Last 14 days

By team

Share of activity

Product Core 34%

Support EMEA 27%

Mobile Feedback 21%

Enterprise Requests 18%

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FAQ

Frequently asked questions

How do I connect Canny to Claude?

Connect Canny in Elaichi first, which asks for a Canny API key from your Canny settings and nothing else. There is no OAuth application to register and no client ID or secret to generate. Then in Claude open Customize, then Connectors, then Add, and paste https://api.elaichi.ai/mcp. Claude will ask you to sign in to Elaichi as yourself, and Canny is available from then on.

Does Canny work with ChatGPT and Cursor as well as Claude?

Yes. Once Canny is connected in Elaichi, the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, any other MCP client, and the Elaichi Agent. You connect Canny once and every client picks it up.

What can an AI agent actually do with my Canny data?

With this Canny connector, an agent can list all the feedback boards in your Canny workspace and pull up a single board's details, such as its name, its link, and how many posts it holds. That means you can ask which boards exist, find the right board for a customer request, or get a board's link without opening Canny. It cannot read individual posts, votes, or comments, and it cannot create or change anything in Canny.

Does connecting Canny give the AI everything in my workspace?

No. When Canny is connected through Elaichi, the agent only sees the boards that the connected Canny account is allowed to see, and it works inside that access rather than around it. Elaichi can narrow that access further, for example limiting which people or teams can use Canny at all, but it can never widen it beyond what Canny itself allows.

Can I stop an agent from deleting or changing things in Canny?

This Canny connector only reads boards, so there is nothing an agent can delete or change in Canny through it. Restrictions in Elaichi also work per action, so if you want to hide even one of the two Canny actions from a team, the blocked action is never advertised to Claude, ChatGPT, Cursor, or any other client, and no prompt can reach it.

What happens to a Canny connection when someone leaves?

Offboarding a person in Elaichi ends their access to Canny at once, across Claude, ChatGPT, Cursor, and every other client they used. If Canny was connected through a shared connection, it keeps working for everyone else on the team. If you disconnect Canny in Elaichi, it is removed from every client in one step.

Put Canny in front of your team

Fourteen days on Gold, no credit card. Connect it once and pick what each team can call.

Connect Canny Talk to us