RingCentral Voice MCP connector

• Action RingCentral Voice ringcentral auth login with rc access token Log in a RingCentral user in ringcentralvoice by exchanging a RingCentral access token for an Engage access token and user details. Returns: accessToken, adminId, adminPasswordReset, adminUrl, agentDetails, agentUrl, analyticsUrl, iqUrl, isAdminPasswordReset, loginHashcode, mainAccountId, platformId, port, rcUser, redirectUrl, refreshToken, ssoLogin, tokenType. Required: rcAccessToken,…
• Refresh RingCentral Voice ringcentral auth refresh Refresh an expired Engage access token in ringcentralvoice using a previously obtained refresh token. Returns: accessToken, refreshToken, tokenType. Required: refresh_token.
• Create RingCentral Voice legacy auth create API token Create a new non-expiring API token for the authenticated user in ringcentralvoice. Returns the newly created API token string.
• Delete RingCentral Voice legacy auth remove API token Remove an API token from the authenticated user in ringcentralvoice by token_id. Returns a boolean indicating success. Required: token_id.
• Action RingCentral Voice legacy auth do login Authenticate to the ringcentralvoice legacy platform and receive an X-Auth-Token. Returns: accounts, authToken, platformHost, user. Required: username, password.
• List List all RingCentral Voice agents List agents for a RingCentral RingCX agent group. Returns: active, errorCode, generalMessage, timestamp. Required: account_id, agent_group_id.
• Create Create a RingCentral Voice agent Create a single agent in a RingCentral RingCX agent group. Returns the created agent object including agentId, firstName, lastName, email, agentType, and username. Required: account_id, agent_group_id, attributes.
• Delete Delete a RingCentral Voice agent by ID Delete a single agent from a RingCentral RingCX agent group by id. Returns a boolean indicating whether the deletion was successful. Required: account_id, agent_group_id, id.
• Get Get single RingCentral Voice agent by ID Get a single agent for a RingCentral RingCX agent group by id. Returns: active, errorCode, generalMessage, timestamp. Required: account_id, agent_group_id, id.
• Update Update a RingCentral Voice agent by ID Update a single agent for an agent group in RingCentral RingCX. Returns the updated agent object including agentId, firstName, lastName, email, agentType, isActive, and permissions. Required: account_id, agent_group_id, id.
• Assign RingCentral Voice agents assign to gate Assign a listing of agents to a queue (AKA gate) in RingCentral Engage Voice. Returns an array of agent objects including agentId, firstName, lastName, email, agentType, and gateAssignments. Required: account_id, gate_group_id, gate_id.
• Get RingCentral Voice agents get assigned for gate List agents assigned to a specific queue (AKA gate) in RingCentral RingCX. Returns: active, errorCode, generalMessage, timestamp. Required: account_id, gate_group_id, gate_id.
• Update RingCentral Voice agents bulk update Update a listing of agents for a RingCentral RingCX agent group. Returns an array of updated agent objects including agentId, firstName, lastName, email, and agentType. Required: account_id, agent_group_id, and a request body array of agent configuration objects.
• List List all RingCentral Voice agent groups List agent groups for a RingCentral RingCX account. Returns: errorCode, generalMessage, timestamp. Required: account_id.
• Create Create a RingCentral Voice agent group Create a new agent group for a RingCentral RingCX account. Returns the created agent group including account, agentGroupId, agents, groupName, isDefault, and permissions. Required: account_id.
• Delete Delete a RingCentral Voice agent group by ID Delete an agent group from a RingCentral RingCX account by id. Returns a boolean indicating whether the deletion was successful. Required: account_id, id.
• Get Get single RingCentral Voice agent group by ID Get a single agent group for a RingCentral RingCX account by id. Returns: errorCode, generalMessage, timestamp. Required: account_id, id.
• Update Update a RingCentral Voice agent group by ID Update an agent group for a RingCentral RingCX account by id. Returns the updated agent group including account, agentGroupId, agents, groupName, isDefault, and permissions. Required: account_id, id.
• Assign RingCentral Voice users assign account to root Assign an account to a root user in RingCentral RingCX. Returns a boolean indicating whether the assignment succeeded. Required: user_id, accountId.
• Get Get single RingCentral Voice user by ID Get a single RingCX user by id. Returns: errorCode, generalMessage, timestamp. Required: id.
• Delete Delete a RingCentral Voice user by ID Delete a RingCX user by id. Returns an empty 200 response on success. Required: id.
• Update Update a RingCentral Voice user by ID Update a RingCX user by id. Returns the updated user object including userId, userName, firstName, lastName, fullName, enabled, phoneNumber, phoneNumberE164, roles, regionalSettings, and rootUser. Required: id.
• Assign RingCentral Voice users assign account to any Assign an account to any RingCentral RingCX user. Returns a boolean indicating whether the assignment succeeded. Required: user_id, accountId.
• List RingCentral Voice users list children List a hierarchical listing of all child users that a RingCX user has access to. Returns: errorCode, generalMessage, timestamp. Required: user_id.
• Set RingCentral Voice users set is active Set whether a RingCX user is active or inactive. Returns a boolean value indicating the result of the operation. Required: user_id, isActive.
• List List all RingCentral Voice user roles List roles assigned to a user in RingCentral RingCX. Returns a bare array of role name strings. Required: user_id.
• Assign RingCentral Voice rights docs assign Assign a RingCentral Voice rights document to one or more users. Returns a boolean indicating whether the assignment was successful. Required: rights_doc_id, user_ids.
• Create RingCentral Voice rights docs create master Create a new master rights document for a RingCentral Voice user. Returns the created rights document including its rightsDocId, rightsDocName, accountId, accountPermissions, assigned, cascade, isMaster, ownerId, productPermissions, and resourcePermissions. Required: user_id.
• Delete RingCentral Voice rights docs delete master Delete an existing master rights document for a RingCentral Voice user. Returns an empty 204 response on success. Required: user_id, rights_doc_id.
• Create Create a RingCentral Voice rights doc Create a new rights document for a RingCentral Voice user. Returns the created rights document including its rightsDocId, rightsDocName, accountId, accountPermissions, assigned, cascade, isMaster, ownerId, productPermissions, and resourcePermissions. Required: user_id.
• Delete Delete a RingCentral Voice rights doc by ID Delete an existing rights document for a RingCentral Voice user. Returns an empty 204 response on success. Required: user_id, id.
• Create Create a RingCentral Voice user dashboard Create a new dashboard for a RingCentral Voice user. Returns: id, errorCode, generalMessage, timestamp. Required: user_id.
• Get Get single RingCentral Voice user dashboard by ID Get a single dashboard for a RingCentral Voice user by id. Returns: id, errorCode, generalMessage, timestamp. Required: user_id, id.
• Update Update a RingCentral Voice user dashboard by ID Update an existing dashboard for a RingCentral Voice user by id. Returns: id, errorCode, generalMessage, timestamp. Required: user_id, id.
• Duplicate RingCentral Voice user auth utils duplicate authenticated user Duplicate the authenticated user's session in ringcentralvoice and return a new auth token. Returns: id, errorCode, generalMessage, timestamp. No required parameters.
• Action RingCentral Voice user auth utils is token valid Check whether the current auth token is valid in ringcentralvoice. Returns a minimal validity confirmation with no documented fields on success. No required parameters.
• Action RingCentral Voice user auth utils password reset Reset a RingCentral RingCX user's password using a reset token and a new password. Returns a boolean indicating whether the reset succeeded. Required: token, password.
• Action RingCentral Voice user auth utils password reset request Request a password reset for a locked-out RingCentral RingCX user; a reset email is sent to the user. Returns a boolean indicating the request was processed.
• Get RingCentral Voice reporting get report criteria template Get a report criteria definition template for a specific report type in RingCentral RingCX. Returns: accountId, criteriaType, databaseTimezone, endDate, endDateRange, scheduleTimezoneName, startDate, startDateRange, timezoneName. Required: report_type.
• Get RingCentral Voice reporting get agent summary by segment Get the agent-edited summary for a specific interaction segment in RingCentral RingCX. Returns the summary text as a string. Required: sub_account_id, segment_id.
• Get RingCentral Voice reporting get auto summary by segment Get the AI-generated summary for a specific interaction segment in RingCentral RingCX. Returns the summary text as a string. Required: sub_account_id, segment_id.
• List List all RingCentral Voice queues List all queues (AKA gates) for a queue group in RingCentral Voice. Returns: abandonCampaign, acceptTime, afterCallBaseState, afterCallState, agentConnSoapService, agentGateAccess, agentPopMessage, agentTermSoapService, appUrl, backupAppUrl, billingCode, blockedAniMessage, callbackCampaign, createdOn, dequeueDelay, dequeueSoapService, dispositionTimeout, enableGlobalPhoneBook, enableIvrTokens,…
• Create Create a RingCentral Voice queue Create a new queue (AKA gate) for a queue group in RingCentral Voice. Returns the created gate object including gateId, gateName, gateDesc, gateOpen, isActive, gatePriority, recordingSettings, requeueType, and configuration fields. Required: account_id, gate_group_id.
• Delete Delete a RingCentral Voice queue by ID Delete a queue (AKA gate) from a queue group in RingCentral Voice by id. Returns an empty 204 response on success. Required: account_id, gate_group_id, id.
• Get Get single RingCentral Voice queue by ID Get a single queue (AKA gate) for a queue group in RingCentral Voice by id. Returns: abandonCampaign, acceptTime, afterCallBaseState, afterCallState, agentConnSoapService, agentGateAccess, agentPopMessage, agentTermSoapService, appUrl, backupAppUrl, billingCode, blockedAniMessage, callbackCampaign, createdOn, dequeueDelay, dequeueSoapService, dispositionTimeout, enableGlobalPhoneBook,…
• Update Update a RingCentral Voice queue by ID Update a queue (AKA gate) for a queue group in RingCentral Voice by id. Returns the updated gate object including gateId, gateName, gateDesc, gateOpen, isActive, gatePriority, recordingSettings, requeueType, perspectiveRecordingMode, and configuration fields. Required: account_id, gate_group_id, id.
• Assign RingCentral Voice queues assign to priority group Assign a RingCentral Voice queue (gate) to a queue priority group. Returns the updated queue object including gateId, gateName, isActive, gatePriority, and gatePriorityGroup. Required: account_id, gate_id, gatePriorityGroupId.
• Action RingCentral Voice queues clone Create a clone of an existing RingCentral Voice queue (gate) within a queue group. Returns the cloned queue object including gateId, gateName, isActive, gatePriority, and createdOn. Required: account_id, gate_group_id, gate_id.
• Move RingCentral Voice queues move to group Move an existing RingCentral Voice queue (gate) to a different queue group. Returns the updated queue object including gateId, gateName, gateGroup, and isActive. Required: account_id, gate_group_id, gate_id.
• Set RingCentral Voice queues set active Set the active state of a RingCentral Voice queue (gate). Returns the updated queue object including gateId, gateName, isActive, and gatePriority. Required: account_id, gate_group_id, gate_id, isActive.
• List RingCentral Voice queue groups list with children List queue groups (gate groups) for a RingCentral Voice account with related child data such as gates and group skills. Returns: gateGroupId, groupName, billingKey, createdOn, startDate, endDate, gates, groupSkills, permissions. Required: account_id.
• List RingCentral Voice queue groups list with children additional List queue groups (gate groups) for a RingCentral Voice account with related and additional data beyond the standard list_with_children response. Returns: gateGroupId, groupName, billingKey, createdOn, startDate, endDate, gates, groupSkills, permissions. Required: account_id.
• Delete Delete a RingCentral Voice queue group by ID Delete a single queue group (gate group) in RingCentral Voice by id. Returns an empty 204 response on success. Required: account_id, id.
• Get Get single RingCentral Voice queue group by ID Get a single queue group (gate group) for a RingCentral Voice account by id. Returns: gateGroupId, groupName, billingKey, createdOn, startDate, endDate, gates, groupSkills, permissions. Required: account_id, id.
• Update Update a RingCentral Voice queue group by ID Update a single queue group (gate group) for a RingCentral Voice account by id with modified gate group attributes. Returns: gateGroupId, groupName, billingKey, createdOn, startDate, endDate, gates, groupSkills, permissions. Required: account_id, id.
• List List all RingCentral Voice queue dispositions List dispositions for a queue (gate) in RingCentral Voice. Returns: destCampaign, dispSoapService, disposition, dncTagLabel, doNotCall, dtmfMapping, emailDestinations, emailTemplate, gateDispositionId, isComplete, isContact, isDefault, isDisabled, isRequeued, isSuccess, rank, requeueDelay, requireNote, saveSurvey, setAgentFlag, timeout, xfer, xferDest. Required: account_id, gate_group_id, gate_id.
• Create Create a RingCentral Voice queue disposition Create a disposition for a queue (gate) in RingCentral Voice. Returns the created disposition including disposition, gateDispositionId, isComplete, isContact, isSuccess, rank, requeueDelay, doNotCall, xferDest. Required: account_id, gate_group_id, gate_id.
• List RingCentral Voice queue dispositions save list Save a list of dispositions for a queue (gate) in RingCentral Voice. Returns the saved dispositions including disposition, gateDispositionId, isComplete, isContact, isSuccess, rank, doNotCall, xferDest. Required: account_id, gate_group_id, gate_id.
• Delete Delete a RingCentral Voice queue disposition by ID Delete a disposition for a queue (AKA gate) in RingCentral Engage Voice. Returns an empty 204 response on success. Required: account_id, gate_group_id, gate_id, id.
• Get Get single RingCentral Voice queue disposition by ID Get a single disposition for a queue (AKA gate) in RingCentral Voice. Returns: gateDispositionId, disposition, dncTagLabel, doNotCall, dtmfMapping, emailDestinations, emailTemplate, destCampaign, dispSoapService, isComplete, isContact, isDefault, isDisabled, isRequeued, isSuccess, rank, requeueDelay, requireNote, saveSurvey, setAgentFlag, timeout, xfer, xferDest. Required: account_id,…
• Update Update a RingCentral Voice queue disposition by ID Update a single disposition for a queue (gate) in RingCentral Engage Voice. Returns the updated disposition including gateDispositionId, disposition, rank, isComplete, isContact, isSuccess, xferDest, and additional configuration fields. Required: account_id, gate_group_id, gate_id, id.
• List List all RingCentral Voice queue events List gate queue events for a specific queue (gate) in RingCentral Engage Voice. Returns: subscriptionName, retryCount, notificationUrl, authConfigId, active, customHeaders, expiresAt. Required: account_id, gate_group_id, gate_id.
• Create Create a RingCentral Voice queue event Create a new gate queue event for a specific queue (gate) in RingCentral Engage Voice. Returns: subscriptionName, retryCount, notificationUrl, authConfigId, active, customHeaders, expiresAt. Required: account_id, gate_group_id, gate_id.
• List RingCentral Voice queue events save list Save a list of gate queue events for a specific queue (gate) in RingCentral Engage Voice, replacing the existing list. Returns: subscriptionName, retryCount, notificationUrl, authConfigId, active, customHeaders, expiresAt. Required: account_id, gate_group_id, gate_id.
• Delete Delete a RingCentral Voice queue event by ID Delete a gate queue event for a specific queue (gate) in RingCentral Engage Voice. Returns an empty 204 response on success. Required: account_id, gate_group_id, gate_id, id.
• Get Get single RingCentral Voice queue event by ID Get a single gate queue event for a specific queue (gate) in RingCentral Engage Voice. Returns: subscriptionName, retryCount, notificationUrl, authConfigId, active, customHeaders, expiresAt. Required: account_id, gate_group_id, gate_id, id.
• Update Update a RingCentral Voice queue event by ID Update a single gate queue event subscription for a queue (gate) in RingCentral Voice. Returns: subscriptionName, description, retryCount, notificationUrl, authConfigId, active, customHeaders, expiresAt. Required: account_id, gate_group_id, gate_id, id.
• List List all RingCentral Voice queue events dtmf List Gate Queue DTMF Events for a queue in RingCentral Voice. Returns: id, subscriptionName, retryCount, notificationUrl, authConfigId, active, customHeaders, expiresAt. Required: account_id, gate_group_id, gate_id.
• Create Create a RingCentral Voice queue events dtmf Create a new Gate Queue DTMF Event for a queue in RingCentral Voice. Returns: id, subscriptionName, retryCount, notificationUrl, authConfigId, active, customHeaders, expiresAt. Required: account_id, gate_group_id, gate_id.
• List RingCentral Voice queue events dtmf save list Update a listing of Gate Queue DTMF Events for a queue in RingCentral Voice. Returns: id, subscriptionName, retryCount, notificationUrl, authConfigId, active, customHeaders, expiresAt. Required: account_id, gate_group_id, gate_id.
• Delete Delete a RingCentral Voice queue events dtmf by ID Delete a Gate Queue DTMF Event by id in RingCentral Voice. Returns an empty 204 response on success. Required: account_id, gate_group_id, gate_id, id.
• Get Get single RingCentral Voice queue events dtmf by ID Get a single Gate Queue DTMF Event by id in RingCentral Voice. Returns: id, subscriptionName, retryCount, notificationUrl, authConfigId, active, customHeaders, expiresAt. Required: account_id, gate_group_id, gate_id, id.
• Update Update a RingCentral Voice queue events dtmf by ID Update a single Gate Queue DTMF Event in RingCentral Voice. Returns: id, created_at, updated_at, subscriptionName, retryCount, notificationUrl, authConfigId, active, customHeaders, expiresAt. Required: account_id, gate_group_id, gate_id, id.
• List List all RingCentral Voice queue phone book List all phone book entries for a queue (AKA gate) in ringcentralvoice. Returns: id, created_at, updated_at. Required: account_id, gate_group_id, gate_id.
• Create Create a RingCentral Voice queue phone book Create a phone book entry for a queue (AKA gate) in ringcentralvoice. Returns: id, created_at, updated_at. Required: account_id, gate_group_id, gate_id.
• Delete Delete a RingCentral Voice queue phone book by ID Delete a single phone book entry for a queue (AKA gate) in ringcentralvoice by id. Returns an empty 204 response on success. Required: account_id, gate_group_id, gate_id, id.
• Update Update a RingCentral Voice queue phone book by ID Update a phone book entry for a queue (AKA gate) in ringcentralvoice by id. Returns: id, created_at, updated_at. Required: account_id, gate_group_id, gate_id, id.
• List List all RingCentral Voice queue skills List all queue skills for a gate group (AKA queue group) in RingCentral Engage Voice. Returns: skillId, skillName, skillDesc, active, rank, whisperAudio, name, createdOn, startDate, agentSkillProfiles, requeueShortcut, requeueShortcutId, permissions. Required: account_id, gate_group_id.
• Create Create a RingCentral Voice queue skill Create a new queue skill for a gate group (AKA queue group) in RingCentral Engage Voice. Returns the created skill including skillId, skillName, skillDesc, active, rank, and whisperAudio. Required: account_id, gate_group_id.
• List RingCentral Voice queue skills save list Update an existing list of queue skills for a gate group (AKA queue group) in RingCentral Engage Voice. Returns the updated skills including skillId, skillName, skillDesc, active, and rank. Required: account_id, gate_group_id.
• Delete Delete a RingCentral Voice queue skill by ID Delete a queue skill from a gate group (AKA queue group) in RingCentral Engage Voice by id. Returns an empty 204 response on success. Required: account_id, gate_group_id, id.
• Get Get single RingCentral Voice queue skill by ID Get a single queue skill for a gate group (AKA queue group) in RingCentral Engage Voice by id. Returns: skillId, skillName, skillDesc, active, rank, whisperAudio, name, createdOn, startDate, agentSkillProfiles, requeueShortcut, requeueShortcutId, permissions. Required: account_id, gate_group_id, id.
• Update Update a RingCentral Voice queue skill by ID Update a queue skill for a gate group in RingCentral Engage Voice. Returns the updated skill object including skillId, skillName, skillDesc, active, rank, and createdOn. Required: account_id, gate_group_id, id.
• List List all RingCentral Voice requeue shortcuts List requeue shortcuts for a specific queue (gate) in ringcentralvoice. Returns: id. Required: account_id, gate_group_id, gate_id.
• Create Create a RingCentral Voice requeue shortcut Create requeue shortcuts for a specific queue (gate) in ringcentralvoice. Returns: id. Required: account_id, gate_group_id, gate_id.
• Delete Delete a RingCentral Voice requeue shortcut by ID Delete a requeue shortcut for a specific queue (gate) in ringcentralvoice by id. Returns an empty 204 response on success. Required: account_id, gate_group_id, gate_id, id.
• Get Get single RingCentral Voice requeue shortcut by ID Get a single requeue shortcut for a specific queue (gate) in ringcentralvoice by id. Returns: id. Required: account_id, gate_group_id, gate_id, id.
• Update Update a RingCentral Voice requeue shortcut by ID Update a requeue shortcut for a specific queue (gate) in ringcentralvoice by id. Returns: id. Required: account_id, gate_group_id, gate_id, id.
• List RingCentral Voice queue schedule list overrides List schedule overrides for a queue (gate) in RingCentral Engage Voice. Returns: overrideId, gateId, createdOn, startDate, endDate. Required: account_id, gate_group_id, gate_id.
• Create RingCentral Voice queue schedule create override Create a schedule override for a queue (gate) in RingCentral Engage Voice. Returns: overrideId, gateId, createdOn, startDate, endDate. Required: account_id, gate_group_id, gate_id.
• List RingCentral Voice queue schedule save list Save (replace) the full list of schedule overrides for a queue (gate) in RingCentral Engage Voice. Returns: overrideId, gateId, createdOn, startDate, endDate. Required: account_id, gate_group_id, gate_id.
• Delete RingCentral Voice queue schedule delete override Delete a schedule override for a queue (gate) in RingCentral RingCX. Returns an empty 204 response on success. Required: account_id, gate_group_id, gate_id, scheduleoverride_id.
• Update RingCentral Voice queue schedule bulk update Update a schedule override for a queue (gate) in RingCentral RingCX. Returns the updated schedule override object including its id. Required: account_id, gate_group_id, gate_id, scheduleoverride_id.
• List List all RingCentral Voice queue special ani List special ANIs configured for a queue (gate) in ringcentralvoice. Returns a listing of special ANI records, each containing id. Required: account_id, gate_group_id, gate_id.
• Create Create a RingCentral Voice queue special ani Create a special ANI for a queue (gate) in ringcentralvoice. Returns the created special ANI record including its id. Required: account_id, gate_group_id, gate_id.
• Delete Delete a RingCentral Voice queue special ani by ID Delete a special ANI for a queue (gate) in ringcentralvoice by id. Returns an empty 204 response on success. Required: account_id, gate_group_id, gate_id, id.
• Upload RingCentral Voice queue special ani upload list Upload a special ANI list for a queue (gate) in ringcentralvoice. Returns the uploaded special ANI record including its id. Required: account_id, gate_group_id, gate_id.
• Create RingCentral Voice active calls create manual agent call Create a manual agent call in RingCentral RingCX for the specified account. Returns: id. Required: account_id.
• List List all RingCentral Voice active calls List current active calls for a given product or externalId on a RingCentral RingCX account. Returns: id. Required: account_id.
• Action RingCentral Voice active calls check queue status Check the queue status for a RingCentral RingCX account's active calls. Returns: id. Required: account_id.
• Action RingCentral Voice active calls check queue threshold Check the queue threshold for active calls on a RingCentral Voice account. Returns queue threshold status for the specified account. Required: account_id.
• Add RingCentral Voice active calls add session Add a new session to an active call in RingCentral Voice. Returns the result of the session creation for the specified call. Required: account_id, call_id.
• Action RingCentral Voice active calls disposition call Set the call disposition for an inbound or outbound active call in RingCentral RingCX, releasing the agent from PD state. Returns an empty 204 response on success. Required: account_id.
• Action RingCentral Voice active calls hangup call Terminate an active call in RingCentral RingCX. Returns an empty 204 response on success. Required: account_id, call_id.
• Action RingCentral Voice active calls hangup session Terminate an active session within a call in RingCentral RingCX. Returns an empty 204 response on success. Required: account_id, call_id, session_id.
• Action RingCentral Voice active calls toggle recording Toggle call recording on or off for an active call in RingCentral RingCX. Returns an empty 204 response on success. Required: account_id, call_id.
• List List all RingCentral Voice campaigns List campaigns for a dial group in ringcentralvoice. Returns: campaignId, campaignName, campaignDesc, campaignPriority, isActive, dncScrubOption, monSched, tueSched, wedSched, thuSched, friSched, satSched, sunSched, dispositionTimeout, maxPasses, maxDailyPasses, maxRingTime, maxDialLimit, machineDetect, exportFlag, recordCall, recordingSettings, requeueType, campaignDispositions,…
• Create Create a RingCentral Voice campaign Create a new campaign for a dial group in ringcentralvoice. Returns the created campaign object including campaignId, campaignName, campaignDesc, campaignPriority, and isActive. Required: account_id, dial_group_id.
• Delete Delete a RingCentral Voice campaign by ID Delete a campaign from a dial group in ringcentralvoice by id. Returns an empty 204 response on success. Required: account_id, dial_group_id, id.
• Get Get single RingCentral Voice campaign by ID Get a single campaign by id from a dial group in ringcentralvoice. Returns: campaignId, campaignName, campaignDesc, campaignPriority, isActive, dncScrubOption, monSched, tueSched, wedSched, thuSched, friSched, satSched, sunSched, dispositionTimeout, maxPasses, maxDailyPasses, maxRingTime, maxDialLimit, machineDetect, exportFlag, recordCall, recordingSettings, requeueType, campaignDispositions,…
• Update Update a RingCentral Voice campaign by ID Update an existing campaign for a dial group in ringcentralvoice by id. Returns the updated campaign object including campaignId, campaignName, campaignDesc, campaignPriority, and isActive. Required: account_id, dial_group_id, id.
• Action RingCentral Voice campaigns perform lead action Perform a lead action against matching campaign leads in RingCentral RingCX based on given search criteria. Returns an empty 204 response on success. Required: account_id, dial_group_id, campaign_id.
• Refresh RingCentral Voice campaigns force dialer refresh Clear the dialer cache for a campaign in RingCentral RingCX. Returns an empty 204 response on success. Required: account_id, dial_group_id, campaign_id.
• Search RingCentral Voice leads search campaign leads Search campaign leads for a single campaign in RingCentral Voice. Returns: id. Required: account_id, dial_group_id, campaign_id.
• Get RingCentral Voice leads get lead states List all lead states for a RingCentral Voice account. Returns: id. Required: account_id.
• Get RingCentral Voice leads get system dispositions List all system dispositions for a RingCentral Voice account. Returns: id. Required: account_id.
• Action RingCentral Voice leads patch campaign lead Partially update a campaign lead in RingCentral Voice by campaignlead_id, modifying only the fields provided in the request. Returns: id. Required: account_id, campaignlead_id.
• Action RingCentral Voice leads load direct leads Upload a single lead or list of leads to a new or existing list in RingCentral RingCX. The request body contains lead data sent as JSON; the response shape is not documented in the available source. Required: account_id.
• Update RingCentral Voice leads bulk update Update a campaign lead in RingCentral Voice by campaignlead_id, replacing the entire lead including fields not passed in the request. Returns: id. Required: account_id, campaignlead_id.
• List List all RingCentral Voice dial groups List dial groups for a RingCentral Voice account. Returns each dial group with its dialGroupId, dialGroupName, dialMode, isActive, and campaigns. Required: account_id.
• Create Create a RingCentral Voice dial group Create a dial group for a RingCentral Voice account. Returns the created dial group including its dialGroupId, dialGroupName, dialMode, isActive, and campaigns. Required: account_id, dialGroupName.
• List RingCentral Voice dial groups list with children List dial groups with associated campaigns for a RingCentral Voice account. Returns each dial group with its dialGroupId, dialGroupName, dialMode, campaigns, and agentDialGroupMembers. Required: account_id.
• Delete Delete a RingCentral Voice dial group by ID Delete a dial group for a RingCentral Voice account by id. Returns an empty 204 response on success. Required: account_id, id.
• Get Get single RingCentral Voice dial group by ID Get a single dial group for a RingCentral Voice account by id. Returns the full dial group object including dialGroupId, dialGroupName, dialMode, isActive, campaigns, and maxPorts. Required: account_id, id.
• Update Update a RingCentral Voice dial group by ID Update a dial group for a RingCentral RingCX account. Returns the updated dial group object including dialGroupId, dialGroupName, dialMode, isActive, and hciEnabled. Required: account_id, id.
• Assign RingCentral Voice dial groups assign agents Assign a listing of agents to a RingCentral RingCX dial group. Returns an empty 204 response on success. Required: account_id, dial_group_id, agentId.
• Get RingCentral Voice dial groups get assigned agents List all agents assigned to a RingCentral Engage Voice dial group. Returns each agent record including agentId, firstName, lastName, email, username, agentType, isActive, createdOn, dialGroupAssignments. Required: account_id, dial_group_id.
• List RingCentral Voice outbound preview lead list Upload new leads to a new or existing lead list in RingCentral RingCX. Returns the upload result object. Required: account_id.
• List RingCentral Voice outbound load list Upload new leads to a new or existing lead list in RingCentral RingCX. Returns the upload result object. Required: account_id.
• Action RingCentral Voice outbound fetch persona phone config Fetch persona phone configurations for a RingCentral RingCX account. Returns the configuration objects. Required: account_id.
• Create RingCentral Voice outbound create persona phone config Create a persona phone configuration for a RingCentral RingCX account. Returns the created configuration object. Required: account_id.
• Delete RingCentral Voice outbound delete persona phone config Delete a persona phone configuration in RingCentral Engage Voice. Returns an empty 204 response on success. Required: account_id, personaphoneconfig_id.
• Update RingCentral Voice outbound bulk update Update a persona phone configuration for a RingCentral RingCX account. Returns the updated configuration object. Required: account_id, personaphoneconfig_id.
• Get RingCentral Voice audit logs get auditable entities Get the list of system entities eligible for auditing in RingCentral Voice. Returns an array of auditable entity objects. No required parameters.
• Search RingCentral Voice audit logs search Search administrative audit records in RingCentral Voice by posting search criteria as a JSON body. Returns matching audit log entries.
• List List all RingCentral Voice countries List available countries for a RingCentral RingCX account. Returns the list of countries available to the specified account. Required: account_id.
• Get Agent access get logged in agents by group per queue Get the count of agents in an agent group currently logged into a specific queue in RingCentral Voice. Returns: errorCode, generalMessage, timestamp. Required: account_id, agent_group_id, gate_id.
• Get RingCentral Voice agent access get gates agents logged into Get a listing of all agents that have access to a queue in RingCentral Voice, including data indicating whether each agent is currently logged into the queue. Returns: errorCode, generalMessage, timestamp. Required: account_id, gate_id.
• Get Public integration API get recording segment data Get recording data for a specific interaction segment in RingCentral Voice. Returns: subscriptionId, mainAccountId, subAccountId, subscriptionName, description, notificationUrl, authConfigId, active, maxRetryCount, customHeaders, expiresAt, createdBy, createdAt, updatedBy, updatedAt, errorCode, generalMessage, timestamp. Required: rc_account_id, sub_account_id, segment_id.
• Get RingCentral Voice public integration API get interaction metadata Get interaction segment metadata for a RingCentral Voice sub-account. Returns: subscriptionId, mainAccountId, subAccountId, subscriptionName, description, notificationUrl, authConfigId, active, maxRetryCount, customHeaders, expiresAt, createdBy, createdAt, updatedBy, updatedAt, errorCode, generalMessage, timestamp. Required: rc_account_id, sub_account_id.
• Get Public integration API get interaction metadata v 2 Get interaction metadata with current field names and voice call results for a RingCentral Voice sub-account. Returns: subscriptionId, mainAccountId, subAccountId, subscriptionName, description, notificationUrl, authConfigId, active, maxRetryCount, customHeaders, expiresAt, createdBy, createdAt, updatedBy, updatedAt, errorCode, generalMessage, timestamp. Required: rc_account_id, sub_account_id.
• Get Public integration API get transcript segment data Get transcript data for both voice and digital interaction segments in RingCentral Voice. Returns: subscriptionId, mainAccountId, subAccountId, subscriptionName, description, notificationUrl, authConfigId, active, maxRetryCount, customHeaders, expiresAt, createdBy, createdAt, updatedBy, updatedAt, errorCode, generalMessage, timestamp. Required: rc_account_id, sub_account_id, segment_id.
• Get RingCentral Voice public integration API get queue groups List queue groups for a RingCentral Voice sub-account. Returns: subscriptionId, mainAccountId, subAccountId, subscriptionName, description, notificationUrl, authConfigId, active, maxRetryCount, customHeaders, expiresAt, createdBy, createdAt, updatedBy, updatedAt, errorCode, generalMessage, timestamp. Required: rc_account_id, sub_account_id.
• Get RingCentral Voice public integration API get queues with agents Get queues with their associated agents for a queue group in RingCentral Voice. Returns a list of agent IDs associated with the queues in the queue group. Required: rc_account_id, sub_account_id, queue_group_id.
• Action RingCentral Voice public integration API build queue stats Build aggregated queue statistics for a RingCentral Voice sub-account. Returns aggregated queue statistics data whose field structure depends on the report criteria. Required: rc_account_id, sub_account_id.
• Action Public integration API build extended agent stats Build extended aggregated agent statistics for a RingCentral Voice sub-account. Returns extended agent statistics data whose field structure depends on the report criteria. Required: rc_account_id, sub_account_id.
• Action RingCentral Voice public integration API build agent stats Build aggregated agent statistics for a RingCentral Voice sub-account. Returns aggregated agent statistics data whose field structure depends on the report criteria. Required: rc_account_id, sub_account_id.
• List List all RingCentral Voice agent state subscriptions List RingCX agent state subscriptions for a sub-account. Returns: subscriptionId, mainAccountId, subAccountId, subscriptionName, description, notificationUrl, authConfigId, active, maxRetryCount, customHeaders, expiresAt, createdBy, createdAt, updatedBy, updatedAt, errorCode, generalMessage, timestamp. Required: rc_account_id, sub_account_id.
• Create Create a RingCentral Voice agent state subscription Create a RingCX agent state subscription to receive agent-state notifications at a receiver endpoint. Returns: subscriptionId, mainAccountId, subAccountId, subscriptionName, description, notificationUrl, authConfigId, active, maxRetryCount, customHeaders, expiresAt, createdBy, createdAt, updatedBy, updatedAt, errorCode, generalMessage, timestamp. Required: rc_account_id, sub_account_id,…
• Update Update a RingCentral Voice agent state subscription by ID Update an existing RingCX agent state subscription by id. Returns: subscriptionId, mainAccountId, subAccountId, subscriptionName, description, notificationUrl, authConfigId, active, maxRetryCount, customHeaders, expiresAt, createdBy, createdAt, updatedBy, updatedAt, errorCode, generalMessage, timestamp. Required: rc_account_id, sub_account_id, id, subscriptionName, notificationUrl.
• Delete Delete a RingCentral Voice agent state subscription by ID Delete a RingCX agent state subscription by id. Returns: subscriptionId, mainAccountId, subAccountId, subscriptionName, description, notificationUrl, authConfigId, active, maxRetryCount, customHeaders, expiresAt, createdBy, createdAt, updatedBy, updatedAt, errorCode, generalMessage, timestamp. Required: rc_account_id, sub_account_id, id.
• List List all RingCentral Voice remote http service groups List remote HTTP service groups for a RingCX account. Returns: serviceGroupId, groupName, isDefault, permissions. Required: account_id.
• Create Create a RingCentral Voice remote http service group Create a new remote HTTP service group in RingCX. Returns: serviceGroupId, groupName, isDefault, permissions. Required: account_id, groupName.
• List RingCentral Voice remote http service groups list with children List remote HTTP service groups with their child services for a RingCX account. Returns: serviceGroupId, groupName, isDefault, permissions, services. Required: account_id.
• Get Get single RingCentral Voice remote http service group by ID Get a single remote HTTP service group by id in RingCX. Returns: serviceGroupId, groupName, isDefault, permissions. Required: account_id, id.
• Update Update a RingCentral Voice remote http service group by ID Update an existing remote HTTP service group in RingCX. Returns: serviceGroupId, groupName, isDefault, permissions. Required: account_id, id.
• List List all RingCentral Voice remote http services List remote HTTP services in a RingCentral Voice service group. Returns: accountId, enableMappings, httpPassword, httpServiceConfig, httpServiceGroup, httpUsername, isDebug, isEnabled, permissions, returntype, sendAllSurveyData, serviceDescription, serviceId, serviceGroupId, serviceType, soapAction, soapEndpoint, soapOperationname, soapPortname, soapServicename, targetNamespace. Required:…
• Create Create a RingCentral Voice remote http service Create a new remote HTTP service in a RingCentral Voice service group. Returns the created service with serviceId, serviceType, serviceDescription, isEnabled, and configuration fields. Required: account_id, service_group_id.
• Get Get single RingCentral Voice remote http service by ID Get a single remote HTTP service by id in a RingCentral Voice service group. Returns: accountId, enableMappings, httpPassword, httpServiceConfig, httpServiceGroup, httpUsername, isDebug, isEnabled, permissions, returntype, sendAllSurveyData, serviceDescription, serviceId, serviceGroupId, serviceType, soapAction, soapEndpoint, soapOperationname, soapPortname, soapServicename, targetNamespace.…
• Update Update a RingCentral Voice remote http service by ID Update a remote HTTP service by id in a RingCentral Voice service group. Returns the updated service with serviceId, serviceType, serviceDescription, isEnabled, and configuration fields. Required: account_id, service_group_id, id.
• Action RingCentral Voice remote http services clone Clone an existing remote HTTP service in a RingCentral Voice service group. Returns the cloned service with serviceId, serviceType, serviceDescription, isEnabled, and configuration fields. Required: account_id, service_group_id, service_id.
• Set RingCentral Voice remote http services set active Set the active state of a remote HTTP service in RingCentral RingCX. Returns an empty 204 response on success. Required: account_id, service_group_id, service_id.
• Delete Delete a RingCentral Voice remote http service by ID Delete a remote HTTP service from RingCentral RingCX. Returns an empty 204 response on success. Required: account_id, service_group_id, id.
• Create Create a RingCentral Voice remote http service input Create a new remote HTTP service input for a specific HTTP service in RingCX. Returns the created input object including its inputId. Required: account_id, service_group_id, service_id.
• Get Get single RingCentral Voice remote http service input by ID Get a specific remote HTTP service input in RingCX by its id. Returns: id, accountId. Required: account_id, service_group_id, service_id, id.
• Delete Delete a RingCentral Voice remote http service input by ID Delete a remote HTTP service input in RingCentral Engage Voice. Returns an empty 204 response on success. Required: account_id, service_group_id, service_id, id.
• List List all RingCentral Voice external auth configs List external auth configurations for a RingCX sub-account in ringcentralvoice. Returns: id, attributes. Required: rc_account_id, sub_account_id.
• Get RingCentral Voice external auth configs get oauth info Get OAuth metadata for a specific external auth configuration in ringcentralvoice. Returns the OAuth configuration metadata for the specified auth config. Required: rc_account_id, sub_account_id, config_id.
• Get Get single RingCentral Voice external auth config by ID Get a specific external auth configuration in ringcentralvoice by its resource id. Returns: id, attributes. Required: rc_account_id, sub_account_id, id.
• Delete Delete a RingCentral Voice external auth config by ID Delete an external auth configuration in RingCentral Voice by id. Returns an empty 204 response on success. Required: rc_account_id, sub_account_id, id.
• Create RingCentral Voice external auth configs create API key Create an API key external auth configuration for a RingCentral Voice sub-account. Returns the created external auth configuration. Required: rc_account_id, sub_account_id.
• Create RingCentral Voice external auth configs create basic Create a basic external auth configuration in RingCentral Voice. Returns: id, createdAt, updatedAt. Required: rc_account_id, sub_account_id.
• Update RingCentral Voice external auth configs update basic Update a basic external auth configuration in RingCentral Voice. Returns: id, createdAt, updatedAt. Required: rc_account_id, sub_account_id, config_id.
• Create RingCentral Voice external auth configs create custom Create a custom external auth configuration in RingCentral Voice. Returns: id, createdAt, updatedAt. Required: rc_account_id, sub_account_id.
• Update RingCentral Voice external auth configs update custom Update a custom external auth configuration in RingCentral Voice. Returns: id, createdAt, updatedAt. Required: rc_account_id, sub_account_id, config_id.
• Create RingCentral Voice external auth configs create jwt Create a JWT external auth configuration in ringcentralvoice for a sub-account. Returns: id, createdAt, updatedAt. Required: rc_account_id, sub_account_id.
• Update RingCentral Voice external auth configs update jwt Update a JWT external auth configuration in ringcentralvoice. Returns: id, createdAt, updatedAt. Required: rc_account_id, sub_account_id, config_id.
• Create RingCentral Voice external auth configs create oauth Create an OAuth external auth configuration in ringcentralvoice for a sub-account. Returns: id, createdAt, updatedAt. Required: rc_account_id, sub_account_id.
• Update RingCentral Voice external auth configs update oauth Update an OAuth external auth configuration in ringcentralvoice. Returns: id, createdAt, updatedAt. Required: rc_account_id, sub_account_id, config_id.
• Update RingCentral Voice external auth configs bulk update Update an API key external auth configuration in RingCentral Voice. Returns: id, createdAt, updatedAt. Required: rc_account_id, sub_account_id, config_id.

No tools match your search.