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Incident Management

Better Stack MCP connector

Connect Better Stack to Claude, ChatGPT, Cursor, or any MCP client through Elaichi, and check monitor uptime, response times, heartbeats, and on-call schedules in plain language, with every action logged under the person who asked.

  • How it connects. Connects with an API key. The credential goes into a vault nobody reads back.

  • One address. https://api.elaichi.ai/mcp, the same for every user.

  • Their own access. An agent never gets more than the person it acts for.

How to connect

How to connect Better Stack to Claude, ChatGPT or Cursor

Two steps, about a minute.

1

In Elaichi

Connect Better Stack once

  1. Open Connections, choose Add connection, and pick Better Stack.

  2. Optionally set Share with to give a team access, then press Connect.

  3. Paste a Better Stack API key. One person generates a token in Better Stack and pastes it once. Everyone else works through Share with, and never sees it.

The credential is vaulted. Nobody reads it back, not even the AI.

Add connection

Choose a connector.

better stack
Better Stack
Chronosphere
FireHydrant
Freshservice
Freshstatus
PagerDuty
2

In your AI client

Point it at one endpoint

Everyone in the organization uses the same address, and each person only ever reaches what their own account allows.

Connect Better Stack to Claude

  1. 1

    Open Customize, then Connectors.

  2. 2

    Press Add.

  3. 3

    Name it, paste the MCP server URL, then Continue.

    https://api.elaichi.ai/mcp
  4. 4

    Sign in and approve.

On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.

Connect Better Stack to ChatGPT

  1. 1

    Open Plugins, then press the + button.

  2. 2

    Name it and paste the endpoint into Server URL.

    https://api.elaichi.ai/mcp
  3. 3

    Leave Authentication on OAuth, then tick the risk acknowledgement.

  4. 4

    Press Create, then sign in and approve.

Works on the web today. The plugin directory lives at chatgpt.com/plugins.

Connect Better Stack to Cursor

  1. 1

    Open ~/.cursor/mcp.json.

  2. 2

    Add the endpoint under mcpServers.

    https://api.elaichi.ai/mcp
  3. 3

    Reload Cursor, then sign in and approve.

~/.cursor/mcp.json

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

Set up per machine, so repeat it on each computer you work from.

Connect Better Stack to any MCP client

  1. 1

    Add the endpoint as a remote MCP server.

    https://api.elaichi.ai/mcp
  2. 2

    Sign in and approve.

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

The Elaichi Agent already has these tools, with nothing to set up.

Use cases

What teams do with Better Stack through Elaichi

Every one of these runs inside the access the person already has, and lands in the same audit log.

  • Engineering

    Set up a monitor for a new service

    Ask for a monitor on the new checkout URL, checking every minute, and put it in the right monitor group. It is created in Better Stack with the settings you described instead of clicked together by hand.

  • Support

    Confirm whether a site is actually down

    When a customer reports an outage, ask what the monitor for that page shows right now and how its response times have looked over the past hour, then reply with facts instead of a guess.

  • Operations

    Find out who is on call right now

    Ask which on-call schedule covers this hour and who is holding the pager before escalating a problem, without opening Better Stack to find the rota.

  • Platform

    Catch a nightly job that stopped reporting

    Ask which heartbeats have gone quiet since yesterday, and set up a new heartbeat for the backup job that nobody was watching.

  • Engineering

    Tidy monitors and heartbeats into groups

    Ask for every unassigned monitor to be sorted into groups by product or region, and rename the groups that no longer match how the team is organized.

  • Leadership

    Pull last month's uptime numbers

    Ask for the availability of every customer-facing monitor over the last thirty days, and for the ones whose response times got slower, ready to paste into the monthly review.

Try asking

  • “List Better Stack monitors with availability below 99% this week.”
  • “Which heartbeats missed a check in the last day?”
  • “Summarize incidents by monitor group for the on call handover.”

See all 96 Better Stack tools below

AI tools

Better Stack tools for your AI agents

96 tools are ready to call through Elaichi's MCP endpoint the moment you connect Better Stack, governed by the same roles, restrictions, and audit log as everything else in Elaichi.

See it in Elaichi

What connecting Better Stack gets you

6 screens from the product, each doing one job for your Better Stack account.

The agent

Ask about monitors, get live answers.

Plain language questions read straight from Better Stack monitors, heartbeats and incidents.

  • monitors
  • monitor groups
  • heartbeats
  • incidents

Ask Elaichi to work across your apps.

List Better Stack monitors with availability below 99% this week.

Which heartbeats missed a check in the last day?

Summarize incidents by monitor group for the on call handover.

Also runs in Claude, ChatGPT or Cursor

MCP clients

Claude, ChatGPT and Cursor, one endpoint.

Every client reaches Better Stack over OAuth through one org endpoint, no shared key.

ElaichiMCP clients
Claude ChatGPT Cursor

Copy the endpoint

https://api.elaichi.ai/mcp
Client Connected by Status Last used
Claude
E

Emma Laurent

• Connected 4 minutes ago
Cursor
S

Sofia Ricci

• Connected 2 hours ago
ChatGPT
C

Clara Nowak

• Connected Yesterday

Tool catalog

96 Better Stack tools, no custom code.

Monitors, monitor groups, heartbeats and incidents, each with list, read and write methods.

  • List all Better Stack monitors
  • Get single Better Stack monitor by ID
  • Create a Better Stack monitor
  • Update a Better Stack monitor by ID
ElaichiTools
Tool Action Description
List all Better Stack monitors List List all betterstack monitors. Returns a collection of monitor objects including their ids and configuration details.
Get single Better Stack monitor by ID Get Get a single betterstack monitor by id. Returns the full monitor object. Required: id.
Create a Better Stack monitor Create Create a new betterstack monitor. Returns the created monitor object including its id.
Update a Better Stack monitor by ID Update Update an existing betterstack monitor by id. Returns the updated monitor object. Required: id.
Delete a Better Stack monitor by ID Delete Delete a betterstack monitor by id. Returns an empty response on success. Required: id.

Toolboxes

Every team gets its own toolbox.

Scope Better Stack monitor and heartbeat tools per team, from on call to platform.

  • On call
  • Platform
  • SRE
  • Support
ElaichiToolboxes
Name Source template Tools Created

On call toolbox

Better Stack · incidents and escalations

Better Stack starter 18 Mar 4, 2026

Platform toolbox

Better Stack · monitors and uptime checks

9 Mar 2, 2026

SRE toolbox

Better Stack · heartbeats and response times

24 Feb 27, 2026

Support toolbox

Better Stack · status pages and customer impact

Better Stack starter 6 Feb 19, 2026

Engineering leads toolbox

Better Stack · monitor groups and availability reports

31 Jan 30, 2026

Security toolbox

Better Stack · audit review and access scopes

12 Jan 22, 2026

Shared connections

Share the connection, never the credential.

Teammates run Better Stack calls through a connection while the token stays hidden.

  • Production
  • Staging
  • Platform EMEA
  • On call
ElaichiConnections
Connection Scope Status Access
BE

Better Stack (Production)

Connected by Emma Laurent

Personal • Active 1 team · 6 members
BE

Better Stack (Staging)

Connected by James Whitfield

Organization • Active 3 teams · 24 members
BE

Better Stack (Platform EMEA)

Connected by Sofia Ricci

Organization • Active 2 teams · 11 members
BE

Better Stack (On call)

Connected by Daniel Ortega

Personal • Needs re-auth 1 team · 3 members
BE

Better Stack (Support)

Connected by Clara Nowak

Personal • Active Not shared
BE

Better Stack (Internal tools)

Connected by Michael Brennan

Personal • Active 2 teams · 9 members

Audit log

Answer who paused which monitor.

Every Better Stack call lands append only with time, actor, event and resource.

  • When
  • Who
  • What happened
  • Type
ElaichiAudit log
When Who What happened Type

2 minutes ago

Mar 6, 2026, 3:10 PM

E

Emma Laurent

[email protected]

Restriction Created Access

8 minutes ago

Mar 6, 2026, 3:04 PM

J

James Whitfield

[email protected]

Restriction Updated Access

14 minutes ago

Mar 6, 2026, 2:58 PM

S

Sofia Ricci

[email protected]

Role Assigned Access

20 minutes ago

Mar 6, 2026, 2:52 PM

D

Daniel Ortega

[email protected]

Better Stack Users Updated MCP

26 minutes ago

Mar 6, 2026, 2:46 PM

C

Clara Nowak

[email protected]

Better Stack Monitors Created MCP

32 minutes ago

Mar 6, 2026, 2:40 PM

M

Michael Brennan

[email protected]

Better Stack Monitors List Toolbox

Launching soon

From answering questions to doing the work

A person no longer has to ask. A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations and live dashboards are launching soon, on the Black plan.

Automations

A schedule fires, the digest ships.

Fetch Better Stack incidents, group them, draft a digest, approve, post it back.

Better Stack digest

Run 418 · started 2 minutes ago · on behalf of Emma Laurent

  1. Schedule

    Every weekday at 08:00

    0.2s
  2. Fetch monitors

    Better Stack

    1.4s
  3. Group by owner

    Transform

    0.1s
  4. Draft the digest

    Agent step

    Ran with 4 tools, returned a structured summary

    6.2s
  5. Approve the digest

    Needs approval

    Assigned to Michael Brennan

    Approve
  6. Post the digest

    Better Stack

    Queued

Collections and dashboards

Monitor health, counted not summarized.

Four metrics, 14 days of Better Stack incidents and a team breakdown, refreshed on schedule.

Better Stack health

Refreshed 4 minutes ago · every 15 minutes · from the monitors collection

Live

Monitors

1,284 ↓ 12%

Monitor groups

96 ↓ 8%

Needs attention

3 ↑ 2

Updated this week

412 ↑ 9%

Monitors created

Last 14 days

By team

Share of activity

Production 34%

Staging 27%

Platform EMEA 21%

On call 18%

FAQ

Frequently asked questions

How do I connect Better Stack to Claude?

In Elaichi, open Connectors, choose Better Stack, and paste in an API key from your Better Stack account when asked. There is no OAuth application to register and no client ID or secret to generate. Then in Claude go to Customize, then Connectors, then Add, and paste the endpoint https://api.elaichi.ai/mcp. Claude will ask you to sign in to Elaichi as yourself, and Better Stack is available from then on.

Does Better Stack work with ChatGPT and Cursor as well as Claude?

Yes. Once Better Stack is connected in Elaichi, the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, any other MCP client, and the Elaichi Agent. You connect Better Stack once and every client you use picks it up.

What can an AI agent actually do with my Better Stack data?

With Better Stack connected, you can ask which monitors are down, how a site's response times have trended, which heartbeats have stopped reporting, and who is on the current on-call schedule. You can also ask it to create, change, or remove monitors, heartbeats, and the groups they sit in. Because Better Stack exposes many actions, short concrete asks like "show availability for the API monitor this week" work better than long paragraphs.

Does connecting Better Stack give the AI access to everything in my account?

No. The AI works inside the access of the person who connected Better Stack, so it can only see the monitors, heartbeats, and on-call schedules that person's Better Stack API key can already reach. Elaichi can narrow that access further with restrictions, and it can never widen it beyond what Better Stack itself allows.

Can my team share one Better Stack connection?

Yes. One person connects Better Stack in Elaichi and shares it with a team, and nobody else ever handles the API key. Each teammate still signs in to Elaichi as themselves, so every monitor check or change is recorded in the audit log under their own name rather than under whoever pasted the key.

Can I stop an agent from deleting or changing things in Better Stack?

Yes. In Elaichi, restrictions on the Better Stack connector apply per action, so you can allow reading monitor availability and response times while blocking anything that deletes or updates a monitor, heartbeat, or group. A blocked action is never shown to Claude, ChatGPT, Cursor, or any other client at all, so no prompt, accidental or otherwise, can reach it.

What happens to a Better Stack connection when someone leaves?

When you offboard someone in Elaichi, their access to Better Stack through every AI client ends at once. If they had shared a Better Stack connection with a team, it keeps working for everyone else on that team. If you want to remove Better Stack entirely, disconnecting it once in Elaichi removes it from Claude, ChatGPT, Cursor, and every other connected client.

Put Better Stack in front of your team

Fourteen days on Gold, no credit card. Connect it once and pick what each team can call.