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Freshstatus MCP connector

The Freshstatus connector brings your status page services, groups, incidents and incident updates into Claude, ChatGPT, Cursor and Microsoft Copilot, so your team can open, update and resolve incidents by asking in plain language.

  • Connects with an API key
  • Free 14-day trial
  • No credit card
ChatGPT Elaichi connected

List all services currently showing degraded status.

Working in Freshstatus with Elaichi

  • List all Freshstatus services
  • Get single Freshstatus service by ID
  • List all Freshstatus groups
Ask anything…
Governance / Audit log Last 24 hours
Freshstatus List all Freshstatus groups Emily Carter · ChatGPT · 9:41 AM Done
Freshstatus Get single Freshstatus service by ID Emily Carter · ChatGPT · 9:41 AM Done
Freshstatus List all Freshstatus services Emily Carter · ChatGPT · 9:41 AM Done
Freshstatus Create a Freshstatus service Megan Brooks · Claude · 9:38 AM Done
Freshstatus Update a Freshstatus service by ID Ryan Hayes · Cursor · 9:35 AM Done

How to connect Freshstatus to Claude, ChatGPT, Cursor or Microsoft Copilot

Step by step, for each AI app

Freshstatus MCP connector for Claude

  1. 1

    Open Customize, then Connectors.

  2. 2

    Press Add.

  3. 3

    Name it, paste the MCP server URL, then Continue.

    https://api.elaichi.ai/mcp
  4. 4

    Sign in and approve.

On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.

Freshstatus MCP connector for Claude Code

  1. 1

    In a terminal, run claude mcp add with the endpoint.

    https://api.elaichi.ai/mcp
  2. 2

    Start Claude Code and run /mcp.

  3. 3

    Pick elaichi, then sign in and approve in the browser.

Terminal

$ claude mcp add --transport http elaichi --scope user https://api.elaichi.ai/mcp

Use --scope project instead to share it with the repository through .mcp.json.

Freshstatus MCP connector for ChatGPT

  1. 1

    Open Plugins, then press the + button.

  2. 2

    Name it and paste the endpoint into Server URL.

    https://api.elaichi.ai/mcp
  3. 3

    Leave Authentication on OAuth, then tick the risk acknowledgement.

  4. 4

    Press Create, then sign in and approve.

Works on the web. The plugin directory lives at chatgpt.com/plugins.

Freshstatus MCP connector for Cursor

  1. 1

    Open ~/.cursor/mcp.json.

  2. 2

    Add the endpoint under mcpServers.

    https://api.elaichi.ai/mcp
  3. 3

    Reload Cursor, then sign in and approve.

~/.cursor/mcp.json

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

Set up per machine, so repeat it on each computer you work from.

Freshstatus MCP connector for Microsoft Copilot

  1. 1

    In Copilot Studio, open your agent, then Tools, Add a tool, New tool and Model Context Protocol.

  2. 2

    Paste the endpoint into Server URL, choose OAuth 2.0, then Dynamic discovery, and press Create.

    https://api.elaichi.ai/mcp
  3. 3

    Create a new connection, sign in and approve, then press Add to agent.

  4. 4

    Under Channels, open Teams and Microsoft Copilot and make the agent available in Microsoft Copilot.

Server URL
https://api.elaichi.ai/mcp
Authentication
OAuth 2.0
Type
Dynamic discovery

Microsoft Copilot was called Microsoft 365 Copilot. Keep the tool on end-user credentials, so each person signs in as themselves.

Connect Freshstatus to any MCP client

  1. 1

    Add the endpoint as a remote MCP server.

    https://api.elaichi.ai/mcp
  2. 2

    Sign in and approve.

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

The Elaichi Agent already has these tools, with nothing to set up.

What teams do with Freshstatus through Elaichi

Ask in plain English. Each person’s AI can do only what they’re allowed to, and every action it takes in Freshstatus is logged.

  • Support

    Post an incident before the tickets pile up

    When the same complaint arrives three times in five minutes, open a Freshstatus incident against the affected service and set its status, so customers checking the status page see it before they write in.

  • Engineering

    Keep the status page current mid-incident

    From the incident channel, add a Freshstatus incident update in a few words and the public timeline reflects what the responders actually know right now.

  • Engineering

    Close the loop when the fix lands

    Resolve the Freshstatus incident and post the final update in one ask, so the page moves back to operational without anyone remembering to do it later.

  • IT

    Keep the service catalog tidy

    Add a new service after a launch, move it into the right group, rename one that changed, or retire one that was decommissioned, all without clicking through the Freshstatus admin screens.

  • Customer Success

    Brief an account on last month's incidents

    Ask for every Freshstatus incident that touched a customer's services in a date range and get a plain summary to paste into the quarterly review.

  • Communications

    Draft updates customers can actually understand

    Give the agent the technical note from the responders and have it write and post a customer-facing Freshstatus incident update in calm, clear language.

Try asking

  • “List all services currently showing degraded status.”
  • “Which incidents are still open across all groups?”
  • “Summarize incident status changes from this week.”

See all 38 Freshstatus tools →

What connecting Freshstatus gets you

6 screens from Elaichi, each doing one job for your Freshstatus account.

Elaichi Agent

Ask Elaichi to work across your apps.

List all services currently showing degraded status.

Which incidents are still open across all groups?

Summarize incident status changes from this week.

Also runs in Claude, ChatGPT, Cursor or Microsoft Copilot

The agent

Ask about incidents and get live answers.

Query Freshstatus services and incidents in plain language, right from the agent screen.

ElaichiAI apps
Claude ChatGPT Cursor Microsoft Copilot

Copy the endpoint

https://api.elaichi.ai/mcp
Client Connected by Status Last used
Claude
E

Emily Carter

• Connected 4 minutes ago
Cursor
M

Megan Brooks

• Connected 2 hours ago
ChatGPT
R

Ryan Hayes

• Connected Yesterday

AI apps

One endpoint, any client, no shared keys.

Connect Claude, ChatGPT, Cursor or Microsoft Copilot to Freshstatus through a single governed org endpoint.

ElaichiTools
Tool Action Description
List all Freshstatus services List List all Freshstatus service components — the building blocks displayed on your status page. Returns: id, name, description, order, status, display_options, group.
Get single Freshstatus service by ID Get Get a specific Freshstatus service component by id. Returns: id, name, description, order, status, display_options, group. Required: id.
Create a Freshstatus service Create Create a new service component in Freshstatus to display on your status page. Returns the created service including its id, name, description, order, display_options, and group. Required: name.
Update a Freshstatus service by ID Update Update a Freshstatus service by id. Returns the updated service object including id, name, description, order, status, display_options, and group. Required: id.
Delete a Freshstatus service by ID Delete Delete a Freshstatus service by id. Returns an empty 204 response on success. Required: id.

Tool catalog

38 Freshstatus tools, ready with no code.

Every service, group and incident status method cataloged for immediate use.

ElaichiToolboxes
Name Source template Tools Created

SRE toolbox

Freshstatus · services and incident response

Freshstatus starter 18 Mar 4, 2026

Support toolbox

Freshstatus · customer facing incident updates

— 9 Mar 2, 2026

Engineering toolbox

Freshstatus · service health and groups

— 24 Feb 27, 2026

IT Ops toolbox

Freshstatus · infrastructure incident status

Freshstatus starter 6 Feb 19, 2026

Product toolbox

Freshstatus · service groups and dependencies

— 31 Jan 30, 2026

Leadership toolbox

Freshstatus · incident visibility across teams

— 12 Jan 22, 2026

Toolboxes

Each team gets its own toolbox.

Scope Freshstatus toolboxes per team so incident response tools match responsibility.

ElaichiConnections
Connection Scope Status Access
FR

Freshstatus (Platform Ops)

Connected by Emily Carter

Personal • Active 1 team · 6 members
FR

Freshstatus (Customer Support)

Connected by Jake Morgan

Organization • Active 3 teams · 24 members
FR

Freshstatus (Infrastructure)

Connected by Megan Brooks

Organization • Active 2 teams · 11 members
FR

Freshstatus (Product Eng)

Connected by Tyler Reed

Personal • Needs re-auth 1 team · 3 members
FR

Freshstatus (Regional Ops)

Connected by Ryan Hayes

Personal • Active Not shared
FR

Freshstatus (Leadership)

Connected by Ashley Parker

Personal • Active 2 teams · 9 members

Shared connections

Delegate Freshstatus access without sharing logins.

See who connected each account and how many teams and members share it.

ElaichiAudit log
When Who What happened Type

2 minutes ago

Mar 6, 2026, 3:10 PM

E

Emily Carter

[email protected]

Restriction Created Access

8 minutes ago

Mar 6, 2026, 3:04 PM

J

Jake Morgan

[email protected]

Restriction Updated Access

14 minutes ago

Mar 6, 2026, 2:58 PM

M

Megan Brooks

[email protected]

Role Assigned Access

20 minutes ago

Mar 6, 2026, 2:52 PM

T

Tyler Reed

[email protected]

Freshstatus Users Updated MCP

26 minutes ago

Mar 6, 2026, 2:46 PM

R

Ryan Hayes

[email protected]

Freshstatus Services Created MCP

32 minutes ago

Mar 6, 2026, 2:40 PM

A

Ashley Parker

[email protected]

Freshstatus Services List Toolbox

Audit log

Every Freshstatus action, logged and traceable.

See who did what and when, across every service and incident change.

From answering questions to doing the work

A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations, collections and live dashboards come with the Black plan.

Freshstatus digest

Run 418 · started 2 minutes ago · on behalf of Emily Carter

  1. ✓

    Schedule

    Every weekday at 8:00 AM

    0.2s
  2. ✓

    Fetch services

    Freshstatus

    1.4s
  3. ✓

    Group by owner

    Transform

    0.1s
  4. ✓

    Draft the digest

    Agent step

    Ran with 4 tools, returned a structured summary

    6.2s
  5. Approve the digest

    Needs approval

    Assigned to Jake Morgan

    Approve
  6. Post the digest

    Freshstatus

    Queued

Automations

A schedule starts real incident work.

Freshstatus records are fetched, grouped, drafted into a digest, approved, then posted back.

Freshstatus health

Refreshed 4 minutes ago · every 15 minutes · from the services collection

Live

Services

1,284 ↓ 12%

Groups

96 ↓ 8%

Needs attention

3 ↑ 2

Updated this week

412 ↑ 9%

Services created

Last 14 days

By team

Share of activity

Platform Ops 34%

Customer Support 27%

Infrastructure 21%

Product Eng 18%

Collections and dashboards

Freshstatus health, computed and refreshed automatically.

Track four metrics and a 14 day trend of records created, broken down by team.

For IT and engineering

Elaichi vs Zapier MCP vs Composio for Freshstatus

All three can connect Freshstatus to an AI assistant, and all three have admin controls. They differ in where access lives and how you pay.

Elaichi compared with Zapier MCP and Composio for Freshstatus, by what to check
What to check Elaichi Zapier MCP Composio
Where the AI connects One address for the whole organization. https://api.elaichi.ai/mcp A server per member, created at sign-in. An MCP endpoint per team, or an SDK.
Control over Freshstatus tools Allow or restrict single Freshstatus tools, per role or user. App and action restrictions on the account. Role permissions, down to the action.
Record of calls One audit entry per Freshstatus call. A History tab of tool calls. A log of every tool call.
Single sign-on SAML or OIDC, plus SCIM, on Gold. SAML on Enterprise. SAML and OIDC on Enterprise.
Price Free for one person; $15 per user per month on Gold. 2 tasks per successful call. Billed per tool call.

Sources: Zapier MCP docs, security, usage; Composio docs, gateway, enterprise, pricing. Checked September 2026.

Longer take: Zapier MCP alternative and when you don't need an MCP gateway.

Freshstatus tools for your AI agents

38 tools are ready to call through Elaichi's MCP endpoint the moment you connect Freshstatus, governed by the same roles, restrictions, and audit log as everything else in Elaichi.

Questions, answered

How do I connect Freshstatus to Claude?

Two steps. In Elaichi, choose Freshstatus and paste in a Freshstatus API key, then in Claude go to Customize, then Connectors, then Add, and paste the endpoint https://api.elaichi.ai/mcp. There is no OAuth application to register and no client ID or secret to generate; the API key is the whole sign-in step for Freshstatus.

Does Freshstatus work with ChatGPT and Cursor as well as Claude?

Yes. Once Freshstatus is connected in Elaichi, the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, Microsoft Copilot, any other MCP client and the Elaichi Agent. You connect Freshstatus once and every client you use picks it up.

What can an AI agent actually do with my Freshstatus data?

It can list your Freshstatus services and groups, look up an incident, open a new incident, change its status, add an incident update, resolve it, and add or tidy up services and groups. In practice that means asking things like "open an incident on the API service, investigating" or "resolve incident 42 and post the all-clear". Short, concrete asks like those work better than long paragraphs, because Freshstatus has a lot of actions and the agent searches for the right one.

Does connecting Freshstatus give the AI access to everything on my status page?

No. Every call to Freshstatus runs inside the access of the Freshstatus API key the person connected with, so the agent can only reach the services, groups and incidents that key can reach. Elaichi can narrow that further with restrictions, but it can never widen it beyond what Freshstatus itself allows.

Can my team share one Freshstatus connection?

Yes. One person connects Freshstatus in Elaichi and shares the connection with a team, and nobody else ever sees or handles the Freshstatus API key. Each teammate still signs in to Elaichi as themselves, so the audit log names the actual person who opened or resolved each incident.

Can I stop an agent from deleting or changing things in Freshstatus?

Yes. Restrictions in Elaichi work per action, so you can allow reading Freshstatus incidents and posting updates while restricting deletion of services, groups or incidents. A restricted action still appears in Elaichi's tool search, flagged as restricted, but Claude, ChatGPT, Cursor or Microsoft Copilot cannot run it, whatever the prompt says.

What happens to a Freshstatus connection when someone leaves?

Offboarding that person in Elaichi ends their access to Freshstatus at once, across every client they used. If they had shared a Freshstatus connection with a team, it keeps working for everyone else. If you want it gone entirely, disconnecting Freshstatus once in Elaichi removes it from Claude, ChatGPT, Cursor, Microsoft Copilot and every other client at the same time.

Does the Freshstatus MCP connector work with Gemini, Codex, Claude Code or other MCP clients?

Yes. Freshstatus is reached over the same MCP endpoint every client uses, so anything that speaks MCP can call it — Gemini, Codex, Claude Code, Windsurf, Cline, Zed and OpenCode among them — alongside Claude, ChatGPT, Cursor, Microsoft Copilot, and the Elaichi Agent. The tools on offer and the access behind them are identical whichever client asks. Only the setup screen differs.

Is Elaichi an alternative to Zapier MCP for Freshstatus?

Yes. Both let Claude, ChatGPT or Cursor use Freshstatus. Zapier MCP fits a team that already automates in Zapier, since each person signs in and acts as themselves in that account. Elaichi fits when IT wants one address for the whole company, per-tool rules by role, and a record of every Freshstatus call.

How is Elaichi different from Composio for Freshstatus?

Composio gives AI agents tools and sign-in handling across 1,000+ apps, for developers building agents or people using an assistant, billed per tool call. Elaichi gives a company's own people governed access to Freshstatus: one address, restrictions per role or user, and $15 per user per month. Both have role permissions and a log of every call.

Put Freshstatus in front of your team

14 days of Black, no credit card. Connect it once and pick what each team can call.

When the trial ends, nothing is deleted. You move to the free Personal plan, and connections, roles and the audit log stay where they are.

Add one link to your AI app

The same link for everyone on your team.

https://api.elaichi.ai/mcp
  • ChatGPT
  • Claude
  • Cursor
  • Microsoft Copilot