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Marketing Automation

Google Reviews MCP connector

The Google Reviews connector lets Claude, ChatGPT, Cursor, and the Elaichi Agent read your Google Reviews for every location, draft and post replies, and keep account and location details current, all inside each person's own access.

Connect on Elaichi How to connect

  • How it connects. Connects over OAuth. The credential goes into a vault nobody reads back.

  • One address. https://api.elaichi.ai/mcp, the same for every user.

  • Their own access. An agent never gets more than the person it acts for.

How to connect

How to connect Google Reviews to Claude, ChatGPT or Cursor

Two steps, about a minute.

1

In Elaichi

Connect Google Reviews once

  1. Open Connections, choose Add connection, and pick Google Reviews.

  2. Optionally set Share with to give a team access, then press Connect.

  3. Supply your own Google Reviews app, then approve. Google Reviews needs an OAuth app you register yourself, so bring its client ID and secret. One person does this once for the organization.

The credential is vaulted. Nobody reads it back, not even the AI.

Add connection

Choose a connector.

google reviews
Google Reviews
Beamer
Buffer
ClickSend
Dotdigital
Dub
2

In your AI client

Point it at one endpoint

Everyone in the organization uses the same address, and each person only ever reaches what their own account allows.

Connect Google Reviews to Claude

  1. 1

    Open Customize, then Connectors.

  2. 2

    Press Add.

  3. 3

    Name it, paste the MCP server URL, then Continue.

    https://api.elaichi.ai/mcp
  4. 4

    Sign in and approve.

On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.

Connect Google Reviews to ChatGPT

  1. 1

    Open Plugins, then press the + button.

  2. 2

    Name it and paste the endpoint into Server URL.

    https://api.elaichi.ai/mcp
  3. 3

    Leave Authentication on OAuth, then tick the risk acknowledgement.

  4. 4

    Press Create, then sign in and approve.

Works on the web today. The plugin directory lives at chatgpt.com/plugins.

Connect Google Reviews to Cursor

  1. 1

    Open ~/.cursor/mcp.json.

  2. 2

    Add the endpoint under mcpServers.

    https://api.elaichi.ai/mcp
  3. 3

    Reload Cursor, then sign in and approve.

~/.cursor/mcp.json

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

Set up per machine, so repeat it on each computer you work from.

Connect Google Reviews to any MCP client

  1. 1

    Add the endpoint as a remote MCP server.

    https://api.elaichi.ai/mcp
  2. 2

    Sign in and approve.

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

The Elaichi Agent already has these tools, with nothing to set up.

Connect Google Reviews on Elaichi See pricing

Use cases

What teams do with Google Reviews through Elaichi

Every one of these runs inside the access the person already has, and lands in the same audit log.

  • Marketing

    Catch up on this week's reviews

    Ask for every review left across your Google Reviews locations since Monday and get a summary of the ratings, the themes, and the ones that still have no reply.

  • Support

    Reply to a review while it is fresh

    Pull up a specific review, draft a reply in the company's voice, and post it to Google Reviews without leaving the conversation.

  • Operations

    Add a location when a branch opens

    Create the new location under the right Google Reviews account and update the details as the opening date and address settle.

  • Customer Success

    Spot the unhappy customers first

    List the recent one and two star reviews for a location, read what went wrong, and decide who follows up before a reply goes out.

  • Leadership

    Compare locations on rating and volume

    Fetch the reviews for several Google Reviews locations at once and see which sites are gaining ground and which need attention.

  • Operations

    Take down a reply posted by mistake

    Find the reply that went out with the wrong tone or the wrong facts and remove it from Google Reviews so a corrected one can replace it.

Try asking

  • “Show reviews left on our Manchester location this week.”
  • “Draft replies to the three lowest rated reviews.”
  • “Which locations under this account have unanswered reviews?”

See all 14 Google Reviews tools below

AI tools

Google Reviews tools for your AI agents

14 tools are ready to call through Elaichi's MCP endpoint the moment you connect Google Reviews, governed by the same roles, restrictions, and audit log as everything else in Elaichi.

See it in Elaichi

What connecting Google Reviews gets you

6 screens from the product, each doing one job for your Google Reviews account.

The agent

Ask about reviews, get real answers.

Plain language questions read live Google Reviews reviews, locations and accounts.

  • reviews
  • replies
  • locations
  • accounts

Ask Elaichi to work across your apps.

Show reviews left on our Manchester location this week.

Draft replies to the three lowest rated reviews.

Which locations under this account have unanswered reviews?

Also runs in Claude, ChatGPT or Cursor

MCP clients

Any MCP client reaches Google Reviews.

Claude, ChatGPT and Cursor connect over OAuth through one org endpoint.

ElaichiMCP clients
Claude ChatGPT Cursor

Copy the endpoint

https://api.elaichi.ai/mcp
Client Connected by Status Last used
Claude
E

Emma Laurent

 • Connected 4 minutes ago
Cursor
S

Sofia Ricci

 • Connected 2 hours ago
ChatGPT
C

Clara Nowak

 • Connected Yesterday

Tool catalog

14 Google Reviews tools, no custom code.

Reviews, replies, locations and accounts are listed with every method ready.

  • List all Google Reviews reviews
  • Get single Google Reviews review by ID
  • Google Reviews reviews create reply
  • Google Reviews reviews delete reply
ElaichiTools
Tool Action Description
List all Google Reviews reviews List List Google Business Profile reviews for a specified location. Returns: name, reviewId, reviewer, starRating, comment, createTime, updateTime, reviewReply, reviewMediaItems, reviewReplyUrl. Required: account_id, location_id. Max 50 per page.
Get single Google Reviews review by ID Get Get a single Google Business Profile review by id. Returns: name, reviewId, reviewer, starRating, comment, createTime, updateTime, reviewReply, reviewMediaItems, reviewReplyUrl. Required: account_id, location_id, id.
Google Reviews reviews create reply Create Create or update the owner reply to a specific Google Business Profile review. A reply is created if one does not already exist. Returns: comment, updateTime, reviewReplyState, policyViolation. Required: account_id, location_id, review_id, comment.
Google Reviews reviews delete reply Delete Delete the reply to a specific Google Business Profile review permanently. The location must be verified for this operation to succeed. Returns an empty 204 response on success. Required: account_id, location_id, review_id.
Google Reviews reviews bulk get Get Batch retrieve reviews across up to 50 verified Google Business Profile locations in a single request. Returns location review records with name (location resource name) and a full review object including reviewId, starRating, comment, reviewer, reviewReply, reviewMediaItems, and reviewReplyUrl. Required: account_id, locationNames.

Toolboxes

Each team gets its own toolbox.

Support, marketing and local teams see only the Google Reviews tools they need.

  • Support
  • Marketing
  • Local operations
  • Regional managers
ElaichiToolboxes
Name Source template Tools Created

Support toolbox

Google Reviews · reviews and replies

 Google Reviews starter 18 Mar 4, 2026

Marketing toolbox

Google Reviews · ratings and review trends

 — 9 Mar 2, 2026

Local operations toolbox

Google Reviews · locations and listings

 — 24 Feb 27, 2026

Regional managers toolbox

Google Reviews · reviews by location

 Google Reviews starter 6 Feb 19, 2026

Brand toolbox

Google Reviews · reply tone and escalations

 — 31 Jan 30, 2026

Agency partners toolbox

Google Reviews · client accounts

 — 12 Jan 22, 2026

Shared connections

Teammates reply without touching a credential.

Every Google Reviews connection shows who linked it and which teams share it.

  • Support EMEA
  • Marketing
  • Retail North
  • Retail South
ElaichiConnections
Connection Scope Status Access
GO

Google Reviews (Support EMEA)

Connected by Emma Laurent

 Personal • Active 1 team · 6 members
GO

Google Reviews (Marketing)

Connected by James Whitfield

 Organization • Active 3 teams · 24 members
GO

Google Reviews (Retail North)

Connected by Sofia Ricci

 Organization • Active 2 teams · 11 members
GO

Google Reviews (Retail South)

Connected by Daniel Ortega

 Personal • Needs re-auth 1 team · 3 members
GO

Google Reviews (Franchise partners)

Connected by Clara Nowak

 Personal • Active Not shared
GO

Google Reviews (Brand team)

Connected by Michael Brennan

 Personal • Active 2 teams · 9 members

Audit log

Every reply and edit is recorded.

When, who, what happened, type and resource for each Google Reviews call.

  • When
  • Who
  • What happened
  • Type
ElaichiAudit log
When Who What happened Type

2 minutes ago

Mar 6, 2026, 3:10 PM
E

Emma Laurent

[email protected]

 Restriction Created Access

8 minutes ago

Mar 6, 2026, 3:04 PM
J

James Whitfield

[email protected]

 Restriction Updated Access

14 minutes ago

Mar 6, 2026, 2:58 PM
S

Sofia Ricci

[email protected]

 Role Assigned Access

20 minutes ago

Mar 6, 2026, 2:52 PM
D

Daniel Ortega

[email protected]

 Google Reviews Users Updated MCP

26 minutes ago

Mar 6, 2026, 2:46 PM
C

Clara Nowak

[email protected]

 Google Reviews Reviews Created MCP

32 minutes ago

Mar 6, 2026, 2:40 PM
M

Michael Brennan

[email protected]

 Google Reviews Reviews List Toolbox

Launching soon

From answering questions to doing the work

A person no longer has to ask. A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations and live dashboards are launching soon, on the Black plan.

Automations

A schedule fires, replies ship after approval.

Six steps fetch reviews, group them, draft a digest, then post back.

Google Reviews digest

Run 418 · started 2 minutes ago · on behalf of Emma Laurent

  1. ✓

    Schedule

    Every weekday at 08:00

    0.2s
  2. ✓

    Fetch reviews

    Google Reviews

    1.4s
  3. ✓

    Group by owner

    Transform

    0.1s
  4. ✓

    Draft the digest

    Agent step

    Ran with 4 tools, returned a structured summary

    6.2s

  5. Approve the digest

    Needs approval

    Assigned to Michael Brennan

    Approve

  6. Post the digest

    Google Reviews

    Queued

Collections and dashboards

Review numbers computed, not requested.

Four metrics, 14 days of new reviews and a team breakdown, refreshed on schedule.

Google Reviews health

Refreshed 4 minutes ago · every 15 minutes · from the reviews collection

Live

Reviews

1,284 ↓ 12%

Replies

96 ↓ 8%

Needs attention

3 ↑ 2

Updated this week

412 ↑ 9%

Reviews created

Last 14 days

By team

Share of activity

Support EMEA 34%

Marketing 27%

Retail North 21%

Retail South 18%

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FAQ

Frequently asked questions

How do I connect Google Reviews to Claude?

Connect Google Reviews in Elaichi first, then in Claude go to Customize, then Connectors, then Add, and paste https://api.elaichi.ai/mcp. Google Reviews signs in over OAuth, and because Google requires you to register your own OAuth application, one person brings a client ID and secret from Google once when the connection is set up. After that, everyone else just clicks through the Google sign-in screen and never sees those values.

Does Google Reviews work with ChatGPT and Cursor as well as Claude?

Yes. Once Google Reviews is connected in Elaichi, the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, any other MCP client, and the Elaichi Agent. You connect Google Reviews once and every client picks it up.

What can an AI agent actually do with my Google Reviews data?

Through this connector an agent can read the reviews for any of your Google Reviews locations, pull a single review or a batch of them, and post or remove a reply. It can also list your Google Reviews accounts and locations, add a location, update its details, or remove one. In practice that means asking for this week's reviews, drafting a reply, and posting it, all in plain language.

Does connecting Google Reviews give the AI access to every account and location?

No. A Google Reviews connection runs inside the access of the person who signed in, so the AI sees only the accounts and locations that person can already manage in Google. Elaichi can narrow that further, for example to reading reviews without posting replies, but it can never widen what Google Reviews itself allows that person.

Can my team share one Google Reviews connection?

Yes. One person connects Google Reviews, brings the client ID and secret once, and shares the connection with a team in Elaichi. Nobody else handles a credential, yet each person still signs in as themselves, so the audit log names who read which review and who posted which reply.

Can I stop an agent from deleting or changing things in Google Reviews?

Yes. Restrictions in Elaichi apply per action, so you can allow reading Google Reviews and posting replies while blocking reply deletion or any change to accounts and locations. A blocked action is never shown to the AI client at all, so no prompt, however worded, can reach it.

What happens to a Google Reviews connection when someone leaves?

Offboarding a person in Elaichi ends their Google Reviews access at once, across Claude, ChatGPT, Cursor, and every other client. If they had shared a Google Reviews connection with a team, it keeps working for everyone else. Disconnecting Google Reviews once in Elaichi removes it from every client in one step.

Put Google Reviews in front of your team

Fourteen days on Gold, no credit card. Connect it once and pick what each team can call.

Connect Google Reviews Talk to us