Skip to content

Ticketing

Jira MCP connector

The Jira connector brings your projects, issues, comments, and attachments into Claude, ChatGPT, Cursor, and any MCP client, so anyone on your team can search, create, and update Jira issues while signed in as themselves.

  • How it connects. OAuth or API key. The credential goes into a vault nobody reads back.

  • One address. https://api.elaichi.ai/mcp, the same for every user.

  • Their own access. An agent never gets more than the person it acts for.

How to connect

How to connect Jira to Claude, ChatGPT or Cursor

Two steps, about a minute.

1

In Elaichi

Connect Jira once

  1. Open Connections, choose Add connection, and pick Jira.

  2. Optionally set Share with to give a team access, then press Connect.

  3. Approve it in Jira. Jira's own window opens. Whoever approves it decides what this connection can reach.

The credential is vaulted. Nobody reads it back, not even the AI.

Add connection

Choose a connector.

jira
Jira
Airtable
Asana
Autotask
Basecamp
ClickUp
2

In your AI client

Point it at one endpoint

Everyone in the organization uses the same address, and each person only ever reaches what their own account allows.

Connect Jira to Claude

  1. 1

    Open Customize, then Connectors.

  2. 2

    Press Add.

  3. 3

    Name it, paste the MCP server URL, then Continue.

    https://api.elaichi.ai/mcp
  4. 4

    Sign in and approve.

On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.

Connect Jira to ChatGPT

  1. 1

    Open Plugins, then press the + button.

  2. 2

    Name it and paste the endpoint into Server URL.

    https://api.elaichi.ai/mcp
  3. 3

    Leave Authentication on OAuth, then tick the risk acknowledgement.

  4. 4

    Press Create, then sign in and approve.

Works on the web today. The plugin directory lives at chatgpt.com/plugins.

Connect Jira to Cursor

  1. 1

    Open ~/.cursor/mcp.json.

  2. 2

    Add the endpoint under mcpServers.

    https://api.elaichi.ai/mcp
  3. 3

    Reload Cursor, then sign in and approve.

~/.cursor/mcp.json

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

Set up per machine, so repeat it on each computer you work from.

Connect Jira to any MCP client

  1. 1

    Add the endpoint as a remote MCP server.

    https://api.elaichi.ai/mcp
  2. 2

    Sign in and approve.

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

The Elaichi Agent already has these tools, with nothing to set up.

Use cases

What teams do with Jira through Elaichi

Every one of these runs inside the access the person already has, and lands in the same audit log.

  • Engineering

    Turn a bug report into a Jira issue

    Describe the problem in plain language and have the issue created in the right Jira project, with the right labels and the screenshot attached, without opening a form.

  • Support

    Check where a customer's ticket stands

    Ask what happened on the Jira issue linked to a customer complaint and get the latest comments and status back, then post an update for the engineer while the customer is still on the line.

  • Product

    Summarize what shipped this sprint

    Search a Jira project for everything closed in the last two weeks and get a readable summary by label, ready to paste into release notes or a stakeholder update.

  • IT

    Clean up stale issues in a project

    Find Jira issues nobody has touched in ninety days, add a comment asking the owner to confirm, and update the ones that should be closed.

  • Program management

    See who owns what across projects

    List the Jira projects a group is working in, look up who holds which role, and spot issues with no assignee before the weekly review.

  • Compliance

    Review Jira access and license use

    Pull the Jira audit log for a date range, check which users and groups exist, and see how many licenses are in use before a renewal or an access review.

Try asking

  • “Summarize the issues created in Jira this week.”
  • “Which Jira issues are unassigned and still open?”
  • “Add a comment to the top three blocked issues.”

See all 40 Jira tools below

AI tools

Jira tools for your AI agents

40 tools are ready to call through Elaichi's MCP endpoint the moment you connect Jira, governed by the same roles, restrictions, and audit log as everything else in Elaichi.

See it in Elaichi

What connecting Jira gets you

6 screens from the product, each doing one job for your Jira account.

The agent

Ask about Jira issues, get real answers.

Type a question in plain language and read it back from live Jira issues.

  • issues
  • comments
  • attachments
  • projects

Ask Elaichi to work across your apps.

Summarize the issues created in Jira this week.

Which Jira issues are unassigned and still open?

Add a comment to the top three blocked issues.

Also runs in Claude, ChatGPT or Cursor

MCP clients

Claude, ChatGPT and Cursor reach Jira here.

One governed MCP endpoint over OAuth, no SDK and no shared API key.

ElaichiMCP clients
Claude ChatGPT Cursor

Copy the endpoint

https://api.elaichi.ai/mcp
Client Connected by Status Last used
Claude
E

Emma Laurent

• Connected 4 minutes ago
Cursor
S

Sofia Ricci

• Connected 2 hours ago
ChatGPT
C

Clara Nowak

• Connected Yesterday

Tool catalog

40 Jira tools ready without custom code.

Issues, comments, attachments and search, with every method listed in the catalog.

  • List all Jira accessible resources
  • Create a Jira issue attachment
  • Get single Jira issue attachment by ID
  • List all Jira issue attachments
ElaichiTools
Tool Action Description
List all Jira accessible resources List Get list of accessible resources in Jira. Returns id, name, url, scopes, and avatarUrl for each resource.
Create a Jira issue attachment Create Add one or more attachments to an issue in Jira using issueIdOrKey. Returns attachment details including id, filename, mimeType, size, content URL, author info, and creation timestamp.
Get single Jira issue attachment by ID Get Get metadata for an attachment by id in Jira. Returns author details, content URL, creation date, filename, mimeType, size, thumbnail URL, and self link.
List all Jira issue attachments List Get details about a specific issue in Jira by id. Returns key fields including attachments with author info, filename, size, and content URL.
List all Jira issue comments List Get all comments for an issue in Jira by issue_id_or_key. Returns author, body, created, id, updateAuthor, updated, and visibility fields for each comment.

Toolboxes

Every team gets its own Jira toolbox.

Curate one toolbox per team and scope it to the Jira work they own.

  • Engineering
  • QA
  • Support
  • Product
ElaichiToolboxes
Name Source template Tools Created

Engineering toolbox

Jira · issues and comments

Jira starter 18 Mar 4, 2026

QA toolbox

Jira · bug issues and attachments

9 Mar 2, 2026

Support toolbox

Jira · escalated issues and comments

24 Feb 27, 2026

Product toolbox

Jira · issue search and roadmap epics

Jira starter 6 Feb 19, 2026

Design toolbox

Jira · issue attachments and reviews

31 Jan 30, 2026

Release management toolbox

Jira · issue status and fix versions

12 Jan 22, 2026

Shared connections

Teammates work in Jira without a credential.

See who connected each Jira account and which teams and members share it.

  • Core platform
  • Mobile apps
  • Support escalations
  • Infrastructure
ElaichiConnections
Connection Scope Status Access
JI

Jira (Core platform)

Connected by Emma Laurent

Personal • Active 1 team · 6 members
JI

Jira (Mobile apps)

Connected by James Whitfield

Organization • Active 3 teams · 24 members
JI

Jira (Support escalations)

Connected by Sofia Ricci

Organization • Active 2 teams · 11 members
JI

Jira (Infrastructure)

Connected by Daniel Ortega

Personal • Needs re-auth 1 team · 3 members
JI

Jira (QA automation)

Connected by Clara Nowak

Personal • Active Not shared
JI

Jira (Product roadmap)

Connected by Michael Brennan

Personal • Active 2 teams · 9 members

Audit log

Every Jira call is written down.

When, who, what happened, type and resource, in an append only log.

  • When
  • Who
  • What happened
  • Type
ElaichiAudit log
When Who What happened Type

2 minutes ago

Mar 6, 2026, 3:10 PM

E

Emma Laurent

[email protected]

Restriction Created Access

8 minutes ago

Mar 6, 2026, 3:04 PM

J

James Whitfield

[email protected]

Restriction Updated Access

14 minutes ago

Mar 6, 2026, 2:58 PM

S

Sofia Ricci

[email protected]

Role Assigned Access

20 minutes ago

Mar 6, 2026, 2:52 PM

D

Daniel Ortega

[email protected]

Jira Users Updated MCP

26 minutes ago

Mar 6, 2026, 2:46 PM

C

Clara Nowak

[email protected]

Jira Issues Created MCP

32 minutes ago

Mar 6, 2026, 2:40 PM

M

Michael Brennan

[email protected]

Jira Issues List Toolbox

Launching soon

From answering questions to doing the work

A person no longer has to ask. A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations and live dashboards are launching soon, on the Black plan.

Automations

A schedule fires and Jira issues move.

Six steps fetch issues, group them, draft a digest, await approval, comment back.

Jira digest

Run 418 · started 2 minutes ago · on behalf of Emma Laurent

  1. Schedule

    Every weekday at 08:00

    0.2s
  2. Fetch issues

    Jira

    1.4s
  3. Group by owner

    Transform

    0.1s
  4. Draft the digest

    Agent step

    Ran with 4 tools, returned a structured summary

    6.2s
  5. Approve the digest

    Needs approval

    Assigned to Michael Brennan

    Approve
  6. Post the digest

    Jira

    Queued

Collections and dashboards

Jira issue health, counted not guessed.

Four metrics, 14 days of issues created and a team breakdown, refreshed on schedule.

Jira health

Refreshed 4 minutes ago · every 15 minutes · from the issues collection

Live

Issues

1,284 ↓ 12%

Comments

96 ↓ 8%

Needs attention

3 ↑ 2

Updated this week

412 ↑ 9%

Issues created

Last 14 days

By team

Share of activity

Core platform 34%

Mobile apps 27%

Support escalations 21%

Infrastructure 18%

FAQ

Frequently asked questions

How do I connect Jira to Claude?

Connect Jira in Elaichi first: pick Jira from the catalog and either sign in with your Atlassian account or paste a Jira API key, whichever your organization prefers. There is no OAuth application to register and no client ID or secret to generate. Then in Claude open Customize, then Connectors, then Add, and paste https://api.elaichi.ai/mcp. Claude will ask you to sign in to Elaichi, and from then on Jira is available in your conversations.

Does Jira work with ChatGPT and Cursor as well as Claude?

Yes. Once Jira is connected in Elaichi, the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, any other MCP client, and the Elaichi Agent. You connect Jira once and every client you use picks it up.

What can an AI agent actually do with my Jira data?

With Jira connected, an agent can search issues, read and write comments, create and update issues, attach files, and look up projects, users, groups, labels, roles, audit logs, and license counts. In practice that means asking what is blocking a release, having a bug written up from a chat message, or getting a summary of everything closed last week. Because Jira offers a lot of actions, short concrete asks such as "create an issue in the Billing project for the failed invoice export" work better than long instructions.

Does connecting Jira give the AI access to every project?

No. Every call to Jira runs as the person who signed in, so an agent only sees the projects and issues that person can already see in Jira and cannot do anything their Jira permissions forbid. Elaichi can narrow that further, for example limiting a team to reading issues without editing them, but it can never grant more than the person already has in Jira.

Can my team share one Jira connection?

Yes. One person connects Jira in Elaichi and shares the connection with a team, and nobody else ever handles the API key or signs in to Jira separately. Each teammate still signs in to Elaichi as themselves, so the audit log names the actual person behind every issue created or comment posted in Jira.

Can I stop an agent from deleting or changing things in Jira?

Yes. Restrictions in Elaichi work per action, so you can allow searching and reading Jira issues while blocking deleting issues, deleting comments, or editing anything at all. A blocked action is never shown to Claude, ChatGPT, or any other client, so no prompt, however worded, can reach it.

What happens to a Jira connection when someone leaves?

Offboarding a person in Elaichi ends their access to Jira through every client at once, with no need to hunt through Claude, ChatGPT, or Cursor settings. If they connected a shared Jira account, that connection keeps working for everyone else on the team. Disconnecting Jira once in Elaichi removes it from every client for everyone.

Put Jira in front of your team

Fourteen days on Gold, no credit card. Connect it once and pick what each team can call.