CRM
Planhat MCP connector
The Planhat connector brings companies, end users, invoices, campaigns and issues into Claude, ChatGPT, Cursor and any MCP client through one governed endpoint, where each person works inside their own Planhat access and every action is logged.
-
How it connects. Connects with an API key. The credential goes into a vault nobody reads back.
-
One address. https://api.elaichi.ai/mcp, the same for every user.
-
Their own access. An agent never gets more than the person it acts for.
How to connect
How to connect Planhat to Claude, ChatGPT or Cursor
Two steps, about a minute.
In Elaichi
Connect Planhat once
-
Open Connections, choose Add connection, and pick Planhat.
-
Optionally set Share with to give a team access, then press Connect.
-
Paste a Planhat API key. One person generates a token in Planhat and pastes it once. Everyone else works through Share with, and never sees it.
The credential is vaulted. Nobody reads it back, not even the AI.
Add connection
Choose a connector.
In your AI client
Point it at one endpoint
Everyone in the organization uses the same address, and each person only ever reaches what their own account allows.
Connect Planhat to Claude
-
1
Open Customize, then Connectors.
-
2
Press Add.
-
3
Name it, paste the MCP server URL, then Continue.
https://api.elaichi.ai/mcp -
4
Sign in and approve.
On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.
Connect Planhat to ChatGPT
-
1
Open Plugins, then press the + button.
-
2
Name it and paste the endpoint into Server URL.
https://api.elaichi.ai/mcp -
3
Leave Authentication on OAuth, then tick the risk acknowledgement.
-
4
Press Create, then sign in and approve.
Works on the web today. The plugin directory lives at chatgpt.com/plugins.
Connect Planhat to Cursor
-
1
Open
~/.cursor/mcp.json. -
2
Add the endpoint under
mcpServers.https://api.elaichi.ai/mcp -
3
Reload Cursor, then sign in and approve.
~/.cursor/mcp.json
{
"mcpServers": {
"elaichi": {
"url": "https://api.elaichi.ai/mcp"
}
}
}
Set up per machine, so repeat it on each computer you work from.
Connect Planhat to any MCP client
-
1
Add the endpoint as a remote MCP server.
https://api.elaichi.ai/mcp -
2
Sign in and approve.
{
"mcpServers": {
"elaichi": {
"url": "https://api.elaichi.ai/mcp"
}
}
}
The Elaichi Agent already has these tools, with nothing to set up.
Use cases
What teams do with Planhat through Elaichi
Every one of these runs inside the access the person already has, and lands in the same audit log.
-
Customer Success
Catch a company record up after a call
After a check-in, tell the agent what changed and it updates the Planhat company for you, so the account picture stays current without opening another tab.
-
Customer Success
Log an issue while the customer is talking
Create a Planhat issue against the right company the moment a customer raises a problem, then update it as the fix moves along.
-
Support
See every end user at an account
Before replying to a ticket, ask who the end users are at that company in Planhat and which issues are already open for them.
-
Finance
Check invoices before a renewal conversation
Pull up the invoices on a Planhat company and spot anything overdue or missing before the account team walks into the renewal call.
-
Marketing
Set up and tidy customer campaigns
Create a Planhat campaign, update its details as the plan changes, and list what is running so you know what customers are already receiving.
-
Revenue Operations
Add new customers without retyping
When a deal closes, create the Planhat company and its end users from the handover notes in one ask, instead of copying fields by hand.
Try asking
- “Which Planhat companies have open invoices over 30 days?”
- “Summarize campaign performance across our Planhat accounts this quarter.”
- “Create a Planhat company for the account we signed yesterday.”
AI tools
Planhat tools for your AI agents
97 tools are ready to call through Elaichi's MCP endpoint the moment you connect Planhat, governed by the same roles, restrictions, and audit log as everything else in Elaichi.
No tools match your search.
See it in Elaichi
What connecting Planhat gets you
6 screens from the product, each doing one job for your Planhat account.
The agent
Ask in plain language, answer from Planhat.
Starter prompts pull live companies, campaigns and invoices straight from Planhat.
- companies
- campaigns
- invoices
- end users
Ask Elaichi to work across your apps.
Which Planhat companies have open invoices over 30 days?
Summarize campaign performance across our Planhat accounts this quarter.
Create a Planhat company for the account we signed yesterday.
Also runs in Claude, ChatGPT or Cursor
MCP clients
Claude, ChatGPT and Cursor reach Planhat.
One org MCP endpoint over OAuth, no SDK and no shared API key.
Copy the endpoint
Tool catalog
97 Planhat tools, ready without custom code.
Browse every Planhat resource and method, from companies to invoices to campaigns.
- List all Planhat campaigns
- Get single Planhat campaign by ID
- Update a Planhat campaign by ID
- Create a Planhat campaign
Toolboxes
Every team gets its own Planhat toolbox.
Curate a scoped set of Planhat tools per team from one list.
- Customer Success
- Sales
- Marketing
- Finance
Shared connections
Share a Planhat account, never the credential.
See who connected each account and how many teams and members use it.
- Success EMEA
- Sales AMER
- Marketing
- Finance
Audit log
Every Planhat call is on the record.
When, who, what happened, type and resource, appended for each Planhat action.
- When
- Who
- What happened
- Type
Launching soon
From answering questions to doing the work
A person no longer has to ask. A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations and live dashboards are launching soon, on the Black plan.
Automations
A schedule fires, Planhat work gets done.
Fetch companies, group them, draft a digest, approve, post back to Planhat.
Planhat digest
Run 418 · started 2 minutes ago · on behalf of Emma Laurent
-
✓
Schedule
Every weekday at 08:00
0.2s -
✓
Fetch companies
Planhat
1.4s -
✓
Group by owner
Transform
0.1s -
✓
Draft the digest
Agent step
Ran with 4 tools, returned a structured summary
6.2s -
Approve the digest
Needs approval
Assigned to Michael Brennan
Approve Deny -
Post the digest
Planhat
Queued
Collections and dashboards
Planhat health, counted and refreshed on schedule.
Four metrics, 14 days of records created, and a breakdown by team.
Planhat health
Refreshed 4 minutes ago · every 15 minutes · from the companies collection
Companies
1,284 ↓ 12%
Campaigns
96 ↓ 8%
Needs attention
3 ↑ 2
Updated this week
412 ↑ 9%
Companies created
Last 14 days
By team
Share of activity
Success EMEA 34%
Sales AMER 27%
Marketing 21%
Finance 18%
Related connectors
More from the catalog
FAQ
Frequently asked questions
How do I connect Planhat to Claude?
It takes two steps. In Elaichi, choose Planhat and paste in a Planhat API key; that is the whole sign-in, with no OAuth application to register and no client ID or secret to generate. Then in Claude open Customize, then Connectors, then Add, and paste https://api.elaichi.ai/mcp. Claude signs you into Elaichi and your Planhat companies, end users, invoices, campaigns and issues are ready to work with.
Does Planhat work with ChatGPT and Cursor as well as Claude?
Yes. Once Planhat is connected in Elaichi, the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, any other MCP client and the Elaichi Agent. You connect Planhat once and every client you use picks it up.
What can an AI agent actually do with my Planhat data?
With Planhat connected, an agent can look up a company and its end users, list open issues, check invoices, and review the campaigns a customer is part of. It can also create and update those records for you, such as adding a new end user or logging an issue after a call. Because Planhat has a large set of actions, short concrete asks like "show me open issues for Acme" work better than long paragraphs.
Does connecting Planhat give the AI everything in my Planhat workspace?
No. Everything an agent does in Planhat runs inside the access of the person who signed in and the Planhat account whose key was connected, so it sees the same companies, invoices and issues that person could already open. Elaichi can narrow that further, for example to reading only, but it can never widen access beyond what Planhat itself allows.
Can I stop an agent from deleting or changing things in Planhat?
Yes. Restrictions in Elaichi apply per action, so you can allow reading Planhat companies and issues while blocking deletes, or blocking any change to invoices. A blocked action is never advertised to Claude, ChatGPT or any other client, so no prompt, however worded, can reach it.
What happens to a Planhat connection when someone leaves?
When you offboard a person in Elaichi, their access to Planhat through every connected client ends at once. If they had shared a Planhat connection with a team, it keeps working for everyone else on that team. If you want Planhat gone entirely, disconnecting it once in Elaichi removes it from Claude, ChatGPT, Cursor and every other client at the same time.
Put Planhat in front of your team
Fourteen days on Gold, no credit card. Connect it once and pick what each team can call.