ServiceNow MCP connector

• List List all ServiceNow sys users List sys_users records in ServiceNow. Returns fields such as sys_id, sys_created_on, sys_updated_on, active, and name for each user. Requires specifying the sys_users table.
• Get Get single ServiceNow sys user by ID Get details about a specific sys_user in ServiceNow by id. Returns key fields such as sys_id, name, email, active status, roles, creation and update timestamps, and reference links.
• Create Create a ServiceNow sys user Create a sys_users record in ServiceNow. Returns fields of the new user record such as sys_id, user_name, name, and email. Only single record insertion is supported.
• Update Update a ServiceNow sys user by ID Update sys_users record in ServiceNow using id. Returns updated fields such as sys_id, user_name, and other key attributes in the response.
• Delete Delete a ServiceNow sys user by ID Delete a specific sys_users record in ServiceNow. Requires id. No content is returned in the response.
• Action ServiceNow sys users overwrite Update sys_users record in ServiceNow with id. Returns updated fields such as sys_id, name, email, and active status in the response.
• List List all ServiceNow sys user roles List sys_user_roles records in ServiceNow. Returns key fields like sys_id, name, and description for each role in the response.
• Get Get single ServiceNow sys user role by ID Get a specific sys_user_roles record in ServiceNow by id. Returns fields such as sys_id, role, user, and related record details.
• Create Create a ServiceNow sys user role Create sys_user_roles record in ServiceNow. Inserts one record and returns fields such as sys_id, name, and description.
• Update Update a ServiceNow sys user role by ID Update a sys_user_roles record in ServiceNow. Requires id. Returns updated fields such as role details and metadata in the response.
• Delete Delete a ServiceNow sys user role by ID Delete sys_user_roles record in ServiceNow. Requires id. Returns empty response on successful deletion.
• Action ServiceNow sys user roles overwrite Update sys_user_roles record in ServiceNow. Requires id. Returns updated fields such as role, user, and other key role assignment details in the response.
• List List all ServiceNow sys user groups List groups in ServiceNow (sys_user_group table). Returns group records with standard fields such as sys_id, name, description, manager, email. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow sys user group by ID Get a single ServiceNow group (sys_user_group) by sys_id. Returns the record's fields including sys_id, name, description, manager, email. Required: id.
• Create Create a ServiceNow sys user group Create a group in ServiceNow (sys_user_group). Send the field values in the body; reference fields take sys_ids. Returns the created record including its sys_id, name, description, manager, email. Required: name.
• Update Update a ServiceNow sys user group by ID Update a ServiceNow group (sys_user_group) by sys_id with PATCH; only the fields sent are changed. Returns the updated record under result. Required: id.
• Delete Delete a ServiceNow sys user group by ID Delete a ServiceNow group (sys_user_group) by sys_id. Returns an empty response on success. Required: id.
• Action ServiceNow sys user groups overwrite Overwrite a ServiceNow group (sys_user_group) by sys_id with PUT, writing the fields sent in the body. Returns the updated record. Required: id.
• List List all ServiceNow sys group members List group membership (user-to-group link)s in ServiceNow (sys_user_grmember table). Returns group membership (user-to-group link) records with standard fields such as sys_id, user, group. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow sys group member by ID Get a single ServiceNow group membership (user-to-group link) (sys_user_grmember) by sys_id. Returns the record's fields including sys_id, user, group. Required: id.
• Create Create a ServiceNow sys group member Create a group membership (user-to-group link) in ServiceNow (sys_user_grmember). Send the field values in the body; reference fields take sys_ids. Returns the created record including its sys_id, user, group. Required: user, group.
• Update Update a ServiceNow sys group member by ID Update a ServiceNow group membership (user-to-group link) (sys_user_grmember) by sys_id with PATCH; only the fields sent are changed. Returns the updated record under result. Required: id.
• Delete Delete a ServiceNow sys group member by ID Delete a ServiceNow group membership (user-to-group link) (sys_user_grmember) by sys_id. Returns an empty response on success. Required: id.
• Action ServiceNow sys group members overwrite Overwrite a ServiceNow group membership (user-to-group link) (sys_user_grmember) by sys_id with PUT, writing the fields sent in the body. Returns the updated record. Required: id.
• List List all ServiceNow sys user has roles List user role assignments in ServiceNow (sys_user_has_role table). Returns user role assignment records with standard fields such as sys_id, user, role, granted_by, inherited. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow sys user has role by ID Get a single ServiceNow user role assignment (sys_user_has_role) by sys_id. Returns the record's fields including sys_id, user, role, granted_by, inherited. Required: id.
• Create Create a ServiceNow sys user has role Create a user role assignment in ServiceNow (sys_user_has_role). Send the field values in the body; reference fields take sys_ids. Returns the created record including its sys_id, user, role, granted_by, inherited. Required: user, role.
• Update Update a ServiceNow sys user has role by ID Update a ServiceNow user role assignment (sys_user_has_role) by sys_id with PATCH; only the fields sent are changed. Returns the updated record under result. Required: id.
• Delete Delete a ServiceNow sys user has role by ID Delete a ServiceNow user role assignment (sys_user_has_role) by sys_id. Returns an empty response on success. Required: id.
• Action ServiceNow sys user has roles overwrite Overwrite a ServiceNow user role assignment (sys_user_has_role) by sys_id with PUT, writing the fields sent in the body. Returns the updated record. Required: id.
• List List all ServiceNow sys dictionary List dictionary entries (column definitions) from sys_dictionary: table name, column name, label, type, max length, reference table and mandatory/read-only flags. Filter with sysparm_query, e.g. name=sys_user^elementISNOTEMPTY^active=true for one table's columns. Requires read access to sys_dictionary (typically admin).
• List List all ServiceNow sys db object List records for a specific table in ServiceNow. Requires sys_db_object. Returns key fields of each record in result.
• Get Get single ServiceNow sys db object by ID Get a record from a specific table in ServiceNow. Requires sys_db_object and id. Returns all fields for the record, such as sys_id, sys_created_on, and field values.
• Create Create a ServiceNow sys db object Create a new sys_db_object record in ServiceNow. Requires id. Returns fields of the inserted record including its unique identifiers and values.
• Update Update a ServiceNow sys db object by ID Update a specific sys_db_object record in ServiceNow using id. The response returns updated fields of the sys_db_object record.
• Delete Delete a ServiceNow sys db object by ID Delete a specific record in ServiceNow. Requires table_name and id. Returns an empty response upon successful deletion.
• Action ServiceNow sys db object overwrite Update a sys_db_object record in ServiceNow. Requires id. Returns updated fields of the sys_db_object record in the response.
• List List all ServiceNow incident List incidents in ServiceNow. Returns incident records with key fields such as sys_id, short_description, number, and state.
• Get Get single ServiceNow incident by ID Get a specific incident record in ServiceNow. Requires id. Returns fields such as sys_id, number, short_description, and state in the response.
• Create Create a ServiceNow incident Create an incident in ServiceNow. Returns sys_id, number, short_description, priority, impact, urgency, state, assigned_to, assignment_group, incident_state, and key metadata fields for the created incident.
• Update Update a ServiceNow incident by ID Update an incident in ServiceNow. Requires id. Returns fields such as number (incident number), state, short_description, priority, category, assignment_group, assigned_to, sys_created_on, sys_updated_on, and sys_id for tracking updates.
• Action ServiceNow incident overwrite Update a specific incident in ServiceNow. Requires id. Returns key fields including short_description, number, incident_state, priority, assignment_group, caller_id, opened_at, and sys_id in the response.
• Delete Delete a ServiceNow incident by ID Delete a specific incident in ServiceNow using id. Returns an empty response if successful.
• List List all ServiceNow problem List problems in ServiceNow. Returns key fields such as sys_id, short_description, and state for each problem.
• Get Get single ServiceNow problem by ID Get a specific problem record in ServiceNow identified by id. Returns all fields of the problem record in the response.
• Delete Delete a ServiceNow problem by ID Delete problem record in ServiceNow. Requires id. The response confirms deletion of the specified problem.
• Create Create a ServiceNow problem Create a new problem record in ServiceNow. Returns the problem's sys_id, number, and key record fields in the response.
• Update Update a ServiceNow problem by ID Update a specific problem record in ServiceNow. Requires id. Returns the updated problem fields and their new values in the response.
• Action ServiceNow problem overwrite Update a specific problem record in ServiceNow. Requires id. Returns updated fields of the problem record.
• List List all ServiceNow sc request Get list of sc_request records in ServiceNow. Retrieves multiple request records from the sc_request table, returning key fields such as number, sys_id, and state.
• Get Get single ServiceNow sc request by ID Get a specific sc_request record in ServiceNow. Requires id. Returns fields containing the sc_request details.
• Create Create a ServiceNow sc request Create a new sc_request record in ServiceNow. Returns the newly created record's fields, including key identifiers and attributes.
• Update Update a ServiceNow sc request by ID Update a specific sc_request record in ServiceNow by id. Returns all updated fields such as number, state, priority, assignment_group, short_description, and sys_id as well as key reference and status fields in the response.
• Delete Delete a ServiceNow sc request by ID Delete sc_request record in ServiceNow by id. Returns status indicating successful deletion of the specified record.
• Action ServiceNow sc request overwrite Update a specific sc_request record in ServiceNow using id. The response returns the updated fields of the sc_request record.
• List List all ServiceNow change request List change_request records in ServiceNow. Returns an array of change_request objects with key fields such as sys_id, number, short_description, and state.
• Get Get single ServiceNow change request by ID Get a change_request record in ServiceNow by id. Returns fields of the change_request record in the response.
• Create Create a ServiceNow change request Create a change_request in ServiceNow using api_version and table_name. Returns fields such as sys_id, number, and status in the response. Only single record insertion is supported.
• Update Update a ServiceNow change request by ID Update a specific change_request in ServiceNow. Requires id. Returns updated fields of the change_request record in the response.
• Delete Delete a ServiceNow change request by ID Delete a specific change request in ServiceNow. Requires id. The response returns the status of the deletion operation.
• Action ServiceNow change request overwrite Update a specific change_request record in ServiceNow using id. Returns the updated fields and values in the response.
• List List all ServiceNow label entry List label_entry records in ServiceNow. Returns fields such as sys_id, name, and type in the response for each label_entry record.
• Get Get single ServiceNow label entry by ID Get details of a specific label_entry in ServiceNow by id. Returns key fields of the record from the label_entry table.
• Create Create a ServiceNow label entry Create a label_entry record in ServiceNow. Returns key fields of the created label_entry record in the response.
• Update Update a ServiceNow label entry by ID Update a specific label_entry in ServiceNow. Returns all updated fields such as sys_id, number, short_description, and assigned_to.
• Delete Delete a ServiceNow label entry by ID Delete a specific label_entry record in ServiceNow. Requires table_name and id. Returns status indicating if deletion was successful.
• Action ServiceNow label entry overwrite Update label_entry in ServiceNow using id. Returns updated fields of the label_entry in the response.
• List List all ServiceNow kb knowledge List kb_knowledge records in ServiceNow. Returns result array with sys_id and key article fields.
• Get Get single ServiceNow kb knowledge by ID Get kb_knowledge record in ServiceNow using table_name and id. Returns all fields of the kb_knowledge record as defined in the table for the specified id.
• Create Create a ServiceNow kb knowledge Create a kb_knowledge record in ServiceNow. Returns created record fields such as number, sys_id, and sys_created_on. Only one record can be inserted per request.
• Update Update a ServiceNow kb knowledge by ID Update a kb_knowledge record in ServiceNow. Requires id. Returns the updated record fields including key knowledge article properties.
• Delete Delete a ServiceNow kb knowledge by ID Delete kb_knowledge in ServiceNow using table_name and id. No content is returned in the response.
• Action ServiceNow kb knowledge overwrite Update a kb_knowledge record in ServiceNow. Requires table_name and id. Returns updated fields of the kb_knowledge record in the response.
• List List all ServiceNow kb category List kb_category records in ServiceNow. Returns key fields such as sys_id, title, parent, and order in the response.
• Get Get single ServiceNow kb category by ID Get kb_category record in ServiceNow using table_name and id. Returns all fields of the kb_category record such as sys_id, name, and parent.
• Create Create a ServiceNow kb category Create a kb_category record in ServiceNow. Returns the created kb_category fields including key details such as sys_id, name, and parent. Only supports single record insertion.
• Update Update a ServiceNow kb category by ID Update a kb_category record in ServiceNow using id. Returns the updated kb_category fields, such as sys_id and others included in the request body.
• Delete Delete a ServiceNow kb category by ID Delete kb_category record in ServiceNow. Requires id. Returns status information indicating success.
• Action ServiceNow kb category over write Update kb_category in ServiceNow. Requires id. Returns fields such as sys_id, name, and updated information for the kb_category.
• List List all ServiceNow label List label records in ServiceNow. Requires table_name. Returns result array with details for each label.
• Get Get single ServiceNow label by ID Get a label record in ServiceNow by id. Returns all fields for the specified record.
• Create Create a ServiceNow label Create a new label record in ServiceNow. The response returns the id, name, and sys_created_on fields of the created label.
• Update Update a ServiceNow label by ID Update a specific label record in ServiceNow. Requires ID. Returns updated fields such as sys_id, sys_updated_on, and sys_updated_by for confirmation.
• Delete Delete a ServiceNow label by ID Delete a specific label in ServiceNow. Requires id. Returns confirmation of deletion in the response.
• Action ServiceNow label overwrite Update a specific label record in ServiceNow. Requires id. Returns updated fields of the label record in the response.
• List List all ServiceNow cmn department List cmn_department records in ServiceNow. Returns fields such as sys_id, name, and description for each department.
• Get Get single ServiceNow cmn department by ID Get a specific cmn_department in ServiceNow. Requires id. Returns fields of the department record corresponding to the given id.
• Create Create a ServiceNow cmn department Create a cmn_department record in ServiceNow. Returns fields such as sys_id and name in the response. Only one record can be inserted per request.
• Update Update a ServiceNow cmn department by ID Update a specific cmn_department record in ServiceNow using id. Returns updated fields such as sys_id, name, and additional department information.
• Delete Delete a ServiceNow cmn department by ID Delete cmn_department record in ServiceNow. Requires id. Returns status indicating success or failure of record deletion.
• Action ServiceNow cmn department overwrite Update a cmn_department record in ServiceNow. Requires id. Returns the updated department fields in the response.
• List List all ServiceNow sys attachment List sys_attachment records in ServiceNow. Returns fields such as sys_id, file_name, content_type, and table_name for each attachment.
• Get Get single ServiceNow sys attachment by ID Get sys_attachment record in ServiceNow using id. Returns fields such as sys_id, file_name, content_type, size_bytes, and table_name for the specified attachment.
• Create Create a ServiceNow sys attachment Create a sys_attachment record in ServiceNow. Returns attachment record fields in result. Only single record insertion supported.
• Update Update a ServiceNow sys attachment by ID Update a sys_attachment record in ServiceNow using id. Returns fields like file_name, content_type, and size in the response.
• Delete Delete a ServiceNow sys attachment by ID Delete a specific sys_attachment record in ServiceNow by id. No content is returned in the response.
• Action ServiceNow sys attachment overwrite Update a sys_attachment record in ServiceNow using id. Returns fields such as file_name, content_type, size_bytes, and download_link in the response.
• Download ServiceNow sys attachment download Download the raw file of a ServiceNow attachment by its sys_id. Get the sys_id (and file_name, content_type) from the list sys_attachment tool, filtering by table_name and table_sys_id for a record's attachments. Returns the raw file, stored as a downloadable file. Required: id.
• List List all ServiceNow task List tasks in ServiceNow. Returns key fields such as sys_id, short_description, sys_created_on, state, and other task details for all tasks in the instance.
• Get Get single ServiceNow task by ID Get a specific task in ServiceNow by table_name and id. Returns all fields for the task record, such as sys_id, number, state, assigned_to, and short_description.
• Create Create a ServiceNow task Create a new task record in ServiceNow in the specified table_name. Requires table_name. Returns fields such as sys_id (unique identifier), number, short_description, state, priority, and other task details in the response.
• Update Update a ServiceNow task by ID Update a task in ServiceNow. Requires id. Returns updated fields for the task including key data from the name-value pairs supplied in the request.
• Delete Delete a ServiceNow task by ID Delete task record by id in ServiceNow. Requires table_name and id. Returns success status of the deletion operation.
• Action ServiceNow task overwrite Update an existing task in ServiceNow. Requires id. Returns all updated fields of the task record in the response.
• List List all ServiceNow sys journal field List sys_journal_field records in ServiceNow. Returns fields such as value, element_id, element, name, and sys_id for each record.
• Get Get single ServiceNow sys journal field by ID Get a sys_journal_field record by id in ServiceNow. Returns fields such as value, name, element_id, created_on, and updated_on in the response. Requires id.
• Create Create a ServiceNow sys journal field Create a sys_journal_field record in ServiceNow. Returns key fields of the created journal entry, such as its unique identifiers and details. Only single record insertion is supported.
• Update Update a ServiceNow sys journal field by ID Update a specific sys_journal_field record in ServiceNow using id. Returns updated fields such as value, element_id, and sys_updated_on in the response.
• Delete Delete a ServiceNow sys journal field by ID Delete a sys_journal_field record in ServiceNow. Requires id. Returns status of the deletion.
• Action ServiceNow sys journal field overwrite Update a sys_journal_field record in ServiceNow. Requires id. Returns updated fields including value, element_id, table_name, element, and journal_entry.
• List List all ServiceNow sc task List sc_task records in ServiceNow. Returns an array of sc_task records with key fields such as sys_id, number, short_description, and state.
• Get Get single ServiceNow sc task by ID Get a specific sc_task record in ServiceNow. Requires table_name and id. Returns key fields such as sys_id and all available properties for the record.
• Create Create a ServiceNow sc task Create sc_task record in ServiceNow. Returns the sys_id, number, and other fields of the newly created task. Only single record insertion is supported.
• Update Update a ServiceNow sc task by ID Update sc_task record in ServiceNow. Requires id. Returns updated fields including sys_id, short_description, state, and other relevant fields in the response.
• Delete Delete a ServiceNow sc task by ID Delete a specific sc_task record in ServiceNow. Requires id. No content returned in the response.
• Action ServiceNow sc task overwrite Update sc_task record in ServiceNow using id. Returns updated fields such as number, sys_id, and state in the response.
• List List all ServiceNow live message List Connect chat messages in ServiceNow (live_message table). Returns Connect chat message records with standard fields such as sys_id, group, profile, message, reply_to. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow live message by ID Get a single ServiceNow Connect chat message (live_message) by sys_id. Returns the record's fields including sys_id, group, profile, message, reply_to. Required: id.
• Create Create a ServiceNow live message Create a Connect chat message in ServiceNow (live_message). Send the field values in the body; reference fields take sys_ids. Returns the created record including its sys_id, group, profile, message, reply_to. Required: group, message.
• Update Update a ServiceNow live message by ID Update a ServiceNow Connect chat message (live_message) by sys_id with PATCH; only the fields sent are changed. Returns the updated record under result. Required: id.
• Delete Delete a ServiceNow live message by ID Delete a ServiceNow Connect chat message (live_message) by sys_id. Returns an empty response on success. Required: id.
• Action ServiceNow live message overwrite Overwrite a ServiceNow Connect chat message (live_message) by sys_id with PUT, writing the fields sent in the body. Returns the updated record. Required: id.
• List List all ServiceNow cmn location List locations in ServiceNow (cmn_location table). Returns location records with standard fields such as sys_id, name, full_name, street, city. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow cmn location by ID Get a single ServiceNow location (cmn_location) by sys_id. Returns the record's fields including sys_id, name, full_name, street, city. Required: id.
• Create Create a ServiceNow cmn location Create a location in ServiceNow (cmn_location). Send the field values in the body; reference fields take sys_ids. Returns the created record including its sys_id, name, full_name, street, city. Required: name.
• Update Update a ServiceNow cmn location by ID Update a ServiceNow location (cmn_location) by sys_id with PATCH; only the fields sent are changed. Returns the updated record under result. Required: id.
• Delete Delete a ServiceNow cmn location by ID Delete a ServiceNow location (cmn_location) by sys_id. Returns an empty response on success. Required: id.
• Action ServiceNow cmn location overwrite Overwrite a ServiceNow location (cmn_location) by sys_id with PUT, writing the fields sent in the body. Returns the updated record. Required: id.
• List List all ServiceNow core company List companys in ServiceNow (core_company table). Returns company records with standard fields such as sys_id, name, street, city, state. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow core company by ID Get a single ServiceNow company (core_company) by sys_id. Returns the record's fields including sys_id, name, street, city, state. Required: id.
• Create Create a ServiceNow core company Create a company in ServiceNow (core_company). Send the field values in the body; reference fields take sys_ids. Returns the created record including its sys_id, name, street, city, state. Required: name.
• Update Update a ServiceNow core company by ID Update a ServiceNow company (core_company) by sys_id with PATCH; only the fields sent are changed. Returns the updated record under result. Required: id.
• Delete Delete a ServiceNow core company by ID Delete a ServiceNow company (core_company) by sys_id. Returns an empty response on success. Required: id.
• Action ServiceNow core company overwrite Overwrite a ServiceNow company (core_company) by sys_id with PUT, writing the fields sent in the body. Returns the updated record. Required: id.
• List List all ServiceNow kb knowledge base List knowledge bases in ServiceNow (kb_knowledge_base table). Returns knowledge base records with standard fields such as sys_id, title, description, owner, kb_managers. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow kb knowledge base by ID Get a single ServiceNow knowledge base (kb_knowledge_base) by sys_id. Returns the record's fields including sys_id, title, description, owner, kb_managers. Required: id.
• Create Create a ServiceNow kb knowledge base Create a knowledge base in ServiceNow (kb_knowledge_base). Send the field values in the body; reference fields take sys_ids. Returns the created record including its sys_id, title, description, owner, kb_managers. Required: title.
• Update Update a ServiceNow kb knowledge base by ID Update a ServiceNow knowledge base (kb_knowledge_base) by sys_id with PATCH; only the fields sent are changed. Returns the updated record under result. Required: id.
• Delete Delete a ServiceNow kb knowledge base by ID Delete a ServiceNow knowledge base by sys_id. Note: ServiceNow does not allow knowledge bases to be deleted (KBKnowledgeBaseSNC.canDelete always returns false, and the delete ACL is not overridden by admin), so this call returns 403 "Operation Failed" on standard instances. To remove a knowledge base, retire it instead with update_a_service_now_kb_knowledge_base_by_id and active=false. Required: id.
• Action ServiceNow kb knowledge base overwrite Overwrite a ServiceNow knowledge base (kb_knowledge_base) by sys_id with PUT, writing the fields sent in the body. Returns the updated record. Required: id.
• List List all ServiceNow kb feedback List knowledge feedback entrys in ServiceNow (kb_feedback table). Returns knowledge feedback entry records with standard fields such as sys_id, article, user, comments, rating. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow kb feedback by ID Get a single ServiceNow knowledge feedback entry (kb_feedback) by sys_id. Returns the record's fields including sys_id, article, user, comments, rating. Required: id.
• Create Create a ServiceNow kb feedback Create a knowledge feedback entry in ServiceNow (kb_feedback). Send the field values in the body; reference fields take sys_ids. Returns the created record including its sys_id, article, user, comments, rating. Required: article.
• Update Update a ServiceNow kb feedback by ID Update a ServiceNow knowledge feedback entry (kb_feedback) by sys_id with PATCH; only the fields sent are changed. Returns the updated record under result. Required: id.
• Delete Delete a ServiceNow kb feedback by ID Delete a ServiceNow knowledge feedback entry (kb_feedback) by sys_id. Returns an empty response on success. Required: id.
• Action ServiceNow kb feedback overwrite Overwrite a ServiceNow knowledge feedback entry (kb_feedback) by sys_id with PUT, writing the fields sent in the body. Returns the updated record. Required: id.
• List List all ServiceNow sys email List email records in ServiceNow (sys_email table). Returns email record records with standard fields such as sys_id, type, recipients, copied, blind_copied. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow sys email by ID Get a single ServiceNow email record (sys_email) by sys_id. Returns the record's fields including sys_id, type, recipients, copied, blind_copied. Required: id.
• Create Create a ServiceNow sys email Create a email record in ServiceNow (sys_email). Send the field values in the body; reference fields take sys_ids. Returns the created record including its sys_id, type, recipients, copied, blind_copied.
• Update Update a ServiceNow sys email by ID Update a ServiceNow email record (sys_email) by sys_id with PATCH; only the fields sent are changed. Returns the updated record under result. Required: id.
• Delete Delete a ServiceNow sys email by ID Delete a ServiceNow email record (sys_email) by sys_id. Returns an empty response on success. Required: id.
• Action ServiceNow sys email overwrite Overwrite a ServiceNow email record (sys_email) by sys_id with PUT, writing the fields sent in the body. Returns the updated record. Required: id.
• List List all ServiceNow cmn schedule List schedules in ServiceNow (cmn_schedule table). Returns schedule records with standard fields such as sys_id, name, description, time_zone, type. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow cmn schedule by ID Get a single ServiceNow schedule (cmn_schedule) by sys_id. Returns the record's fields including sys_id, name, description, time_zone, type. Required: id.
• Create Create a ServiceNow cmn schedule Create a schedule in ServiceNow (cmn_schedule). Send the field values in the body; reference fields take sys_ids. Returns the created record including its sys_id, name, description, time_zone, type. Required: name.
• Update Update a ServiceNow cmn schedule by ID Update a ServiceNow schedule (cmn_schedule) by sys_id with PATCH; only the fields sent are changed. Returns the updated record under result. Required: id.
• Delete Delete a ServiceNow cmn schedule by ID Delete a ServiceNow schedule (cmn_schedule) by sys_id. Returns an empty response on success. Required: id.
• Action ServiceNow cmn schedule overwrite Overwrite a ServiceNow schedule (cmn_schedule) by sys_id with PUT, writing the fields sent in the body. Returns the updated record. Required: id.
• List List all ServiceNow em event List Event Management events in ServiceNow (em_event table). Returns Event Management event records with standard fields such as sys_id, source, node, type, resource. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Create Create a ServiceNow em event Create a Event Management event in ServiceNow (em_event). Send the field values in the body; reference fields take sys_ids. Returns the created record including its sys_id, source, node, type, resource. Required: source.
• Get Get single ServiceNow em event by ID Get a single ServiceNow Event Management event (em_event) by sys_id. Returns the record's fields including sys_id, source, node, type, resource. Required: id.
• Update Update a ServiceNow em event by ID Update a ServiceNow Event Management event (em_event) by sys_id with PATCH; only the fields sent are changed. Returns the updated record under result. Required: id.
• Delete Delete a ServiceNow em event by ID Delete a ServiceNow Event Management event (em_event) by sys_id. Returns an empty response on success. Required: id.
• Action ServiceNow em event overwrite Overwrite a ServiceNow Event Management event (em_event) by sys_id with PUT, writing the fields sent in the body. Returns the updated record. Required: id.
• Get Get single ServiceNow table metadatum by ID Get records of a ServiceNow table by table name, calling the Table API for that table with sysparm_metadata=true. Pass the table name (not a record sys_id) as id. Returns {result: [...records]}. Required: id.
• List List all ServiceNow table metadata List the dictionary entries (column definitions) of a ServiceNow table, with all sys_dictionary fields. Required: table_name.
• List List all ServiceNow table config List the column definitions of a ServiceNow table from sys_dictionary: element (column name), internal_type, reference, mandatory, max_length, attributes, default_value and active. Use it to discover valid field names before building queries or request bodies. Required: table_name.
• List List all ServiceNow customer account List customer accounts in ServiceNow (customer_account table). Returns customer account records with standard fields such as sys_id, name, number, street, city. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow customer account by ID Get a single ServiceNow customer account (customer_account) by sys_id. Returns the record's fields including sys_id, name, number, street, city. Required: id.
• Create Create a ServiceNow customer account Create a customer account in ServiceNow (customer_account). Send the field values in the body; reference fields take sys_ids. Returns the created record including its sys_id, name, number, street, city. Required: name.
• Update Update a ServiceNow customer account by ID Update a ServiceNow customer account (customer_account) by sys_id with PATCH; only the fields sent are changed. Returns the updated record under result. Required: id.
• Delete Delete a ServiceNow customer account by ID Delete a ServiceNow customer account (customer_account) by sys_id. Returns an empty response on success. Required: id.
• List List all ServiceNow customer contact List customer contacts in ServiceNow (customer_contact table). Returns customer contact records with standard fields such as sys_id, user_name, first_name, middle_name, last_name. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow customer contact by ID Get a single ServiceNow customer contact (customer_contact) by sys_id. Returns the record's fields including sys_id, user_name, first_name, middle_name, last_name. Required: id.
• List List all ServiceNow sn hr core profile List HR profiles in ServiceNow (sn_hr_core_profile table). Returns HR profile records with standard fields such as sys_id, user, employee_number, position, employment_type. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow sn hr core profile by ID Get a single ServiceNow HR profile (sn_hr_core_profile) by sys_id. Returns the record's fields including sys_id, user, employee_number, position, employment_type. Required: id.
• Update Update a ServiceNow sn hr core profile by ID Update a ServiceNow HR profile (sn_hr_core_profile) by sys_id with PATCH; only the fields sent are changed. Returns the updated record under result. Required: id.
• List List all ServiceNow cmdb ci service List business service (CMDB CI)s in ServiceNow (cmdb_ci_service table). Returns business service (CMDB CI) records with standard fields such as sys_id, name, short_description, operational_status, busines_criticality. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow cmdb ci service by ID Get a single ServiceNow business service (CMDB CI) (cmdb_ci_service) by sys_id. Returns the record's fields including sys_id, name, short_description, operational_status, busines_criticality. Required: id.
• List List all ServiceNow sn hr core job List HR jobs in ServiceNow (sn_hr_core_job table). Returns HR job records with standard fields such as sys_id, user, position, primary, job_code. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow sn hr core job by ID Get a single ServiceNow HR job (sn_hr_core_job) by sys_id. Returns the record's fields including sys_id, user, position, primary, job_code. Required: id.
• List List all ServiceNow sn employee profile List employee profiles in ServiceNow (sn_employee_profile table). Returns employee profile records with standard fields such as sys_id, user, active. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• List List all ServiceNow sn hr core position List HR positions in ServiceNow (sn_hr_core_position table). Returns HR position records with standard fields such as sys_id, position, job_code, description, department. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow sn hr core position by ID Get a single ServiceNow HR position (sn_hr_core_position) by sys_id. Returns the record's fields including sys_id, position, job_code, description, department. Required: id.
• List List all ServiceNow sn customerservice cases List customer service cases in ServiceNow (sn_customerservice_case table). Returns customer service case records with standard fields such as sys_id, number, short_description, description, state. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow sn customerservice case by ID Get a single ServiceNow customer service case (sn_customerservice_case) by sys_id. Returns the record's fields including sys_id, number, short_description, description, state. Required: id.
• List List all ServiceNow sn customerservice tasks List customer service tasks in ServiceNow (sn_customerservice_task table). Returns customer service task records with standard fields such as sys_id, number, short_description, description, state. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow sn customerservice task by ID Get a single ServiceNow customer service task (sn_customerservice_task) by sys_id. Returns the record's fields including sys_id, number, short_description, description, state. Required: id.
• List List all ServiceNow sys choice List choice list entrys in ServiceNow (sys_choice table). Returns choice list entry records with standard fields such as sys_id, name, element, value, label. Filter with sysparm_query (encoded query, e.g. active=true^ORDERBYDESCsys_updated_on) and choose columns with sysparm_fields.
• Get Get single ServiceNow sys choice by ID Get a single ServiceNow choice list entry (sys_choice) by sys_id. Returns the record's fields including sys_id, name, element, value, label. Required: id.
• Create Create a ServiceNow attachment Upload a binary file as an attachment in ServiceNow. Returns the created attachment metadata record including its id, created_at, and updated_at. The binary file is supplied as the request payload.
• Delete Delete a ServiceNow attachment by ID Delete an attachment in ServiceNow by id. Returns an empty 204 response on success. Required: id.
• Get Get single ServiceNow attachment by ID Get metadata for a single attachment in ServiceNow. Returns the attachment metadata record including its id, created_at, and updated_at. Required: id.
• List List all ServiceNow attachments List attachment metadata in ServiceNow. Returns a list of attachment metadata records, each including id (the ServiceNow sys_id) and upstream-defined metadata fields (attributes).
• Upload ServiceNow attachments upload base 64 'Upload a base64-encoded file as an attachment on a ServiceNow record (via the ECC queue AttachmentCreator). Returns the ecc_queue record that queued the attachment; the sys_attachment is created asynchronously. Required: table_name, table_sys_id, file_name, content_type, encoded_file.'
• Create Create a ServiceNow batch Send multiple REST API requests to ServiceNow in a single batch call. Returns a batch response whose contents depend on the individual requests included in the batch.
• Create Create a ServiceNow import set Insert data into a ServiceNow import set staging table and trigger its transform maps synchronously. Returns: import_set_id, multi_import_set_id. Required: staging_table_name, plus the staging table's import fields as name-value pairs in the body (String values only).
• Delete ServiceNow records bulk delete Delete a record from a ServiceNow table by sys_id. Returns the deleted record's fields, including sys_id, number, and short_description. Requires table_name and sys_id.
• Update ServiceNow records bulk update Fully update an existing record in a ServiceNow table, replacing its fields with the values in the request body. Returns: sys_id, number, short_description, description, sys_class_name, sys_created_on, sys_updated_on, state, priority, assignment_group, upon_approval, location, expected_start, reopen_count, close_notes, additional_assignee_list, impact, urgency, correlation_id, sys_tags,…
• Create Create a ServiceNow record Create a single record in a ServiceNow table. Multiple record insertion is not supported by this method. Returns: sys_id, number, short_description, description, sys_class_name, sys_created_on, sys_updated_on, state, priority, assignment_group, upon_approval, location, expected_start, reopen_count, close_notes, additional_assignee_list, impact, urgency, correlation_id, sys_tags, sys_domain,…
• Get Get single ServiceNow record by ID Get a single record from a ServiceNow table by id (sys_id). Returns the record's fields, including sys_id, number, short_description, sys_class_name, sys_created_on, and sys_updated_on. Requires table_name and id.
• Update ServiceNow records partial update Partially update an existing record in a ServiceNow table with the name-value pairs included in the request body. Returns: sys_id, number, short_description, description, sys_class_name, sys_created_on, sys_updated_on, state, priority, assignment_group, upon_approval, location, expected_start, reopen_count, close_notes, additional_assignee_list, impact, urgency, correlation_id, sys_tags,…
• Create Create a ServiceNow SCIM group Create a SCIM group in ServiceNow. Returns the created group object including its id, schemas, displayName, members, and meta. Required: displayName.
• Delete Delete a ServiceNow SCIM group by ID Delete a ServiceNow SCIM group by id. Returns an empty 204 response on success. Required: id.
• Get Get single ServiceNow SCIM group by ID Get a single ServiceNow SCIM group by id. Returns the group object including its id, schemas, displayName, members, and meta. Required: id.
• List List all ServiceNow SCIM groups List ServiceNow SCIM groups via the System for Cross-domain Identity Management interface. Returns group records including id, schemas, displayName, members, and meta.
• Update ServiceNow SCIM groups partial update Patch a ServiceNow group via the SCIM API (PATCH /scim/Groups/{id}) using SCIM PatchOp operations, e.g. add/remove members or replace displayName. Returns the updated SCIM group (id, displayName, members, meta). Required: id, Operations.
• Update Update a ServiceNow SCIM group by ID Update the specified group in ServiceNow via its SCIM interface by overwriting the group identified by id. Returns the updated group resource including its id and its schema-defined group attributes. Required: id.
• Create Create a ServiceNow SCIM user Create a user in ServiceNow via the SCIM v2 API. Returns the created SCIM user (id, userName, name, emails, active, meta). Required: schemas and userName (SCIM attribute names are camelCase).
• Delete Delete a ServiceNow SCIM user by ID Delete a user in ServiceNow by id via the SCIM API. Returns an empty 204 response on success.
• Get Get single ServiceNow SCIM user by ID Get a single user in ServiceNow by id via the SCIM API. Returns the full SCIM user object including id, user_name, name, emails, active, and meta. Required: id.
• List List all ServiceNow SCIM users List users in ServiceNow via the SCIM API. Returns a paginated collection of SCIM user objects, each including id, user_name, name, emails, and active.
• Update ServiceNow SCIM users partial update Partially update a user in ServiceNow by id via the SCIM API (PATCH). Returns the updated SCIM user object including id, user_name, name, emails, active, and meta. Required: id.
• Update Update a ServiceNow SCIM user by ID Update a user in ServiceNow via the SCIM API. Returns the updated user resource including its id. Required: id.
• Add ServiceNow service catalog add cart item Add an item to the current ServiceNow Service Catalog cart. Returns the updated cart including cart_id, subtotal_price, subtotal_recurring_price, total_title, and the cart items with per-item pricing and delivery details.
• Add ServiceNow service catalog add to cart Add the specified catalog item to the current user's ServiceNow Service Catalog cart with quantity and variables. Returns the updated cart including cart_id, subtotal_price, total_title, and the cart items with per-item pricing and delivery details. Required: sys_id.
• Action ServiceNow service catalog checkout cart Check out the current ServiceNow Service Catalog cart and place the order. Returns the created request record including sys_id, number, request_number, request_id, and table.
• Delete ServiceNow service catalog delete cart item Delete the specified item from the current ServiceNow Service Catalog cart. Returns the updated cart including cart_id, items, and per-item details such as item_name, quantity, price, and cart_item_id. Required: cart_id.
• Action ServiceNow service catalog empty cart Empty a ServiceNow Service Catalog cart by deleting the specified cart and all of its contents. Returns the cart response including cart_id, items, and per-item details such as item_name, quantity, price, and cart_item_id. Required: sys_id.
• Get ServiceNow service catalog get cart Get the items in the logged-in user's ServiceNow Service Portal cart. Returns: result.
• Get ServiceNow service catalog get catalog Get a single ServiceNow Service Catalog by id. Returns: sys_id, result. Required: catalog_id.
• Get ServiceNow service catalog get item Get a ServiceNow Service Catalog item's details by id. Returns the item's catalogs list (each with the catalog title and sys_id) plus attributes for the item-specific fields. Required: item_id.
• Get ServiceNow service catalog get item variables Get the variable definitions for a ServiceNow Service Catalog item by id. Returns the variable definitions keyed by variable name in attributes; the shape depends on the item's variable set. Required: sys_id.
• List ServiceNow service catalog list catalog categories List the categories in a ServiceNow Service Catalog. Returns the categories list including each category's title, sys_id, count, description, and child_categories. Required: sys_id.
• List ServiceNow service catalog list catalogs List the ServiceNow Service Catalog catalogs the requesting user can access. Returns, for each catalog: sys_id, title, has_categories, has_items, and desktop_image. No required parameters; the catalogs returned depend on the caller's access and passed-in parameters.
• List ServiceNow service catalog list categories List Service Catalog categories (sc_category table) across all catalogs. Returns result[] with sys_id, title, sc_catalog, parent, active. Use list_catalog_categories for one catalog. ...
• List ServiceNow service catalog list items List the ServiceNow Service Catalog catalog items for a specified catalog or category. Returns a result list of catalog item records; the per-item fields are not enumerated in the docs. No required parameters; the items returned depend on the caller's access and passed-in parameters.
• Action ServiceNow service catalog order item Order a Service Catalog item immediately in ServiceNow (buy now, without using a cart). Returns the created request record: sys_id, number, request_number, request_id, and table. Required: sys_id.
• Action ServiceNow service catalog submit cart order Submit the current ServiceNow Service Catalog cart as an order. Returns the created request record: sys_id, number, request_number, request_id, and table.
• List List all ServiceNow stats Compute aggregate statistics (avg, max, min, sum, count) for records in a ServiceNow table. Returns grouped entries with stats (aggregate values per field) and groupby_fields (grouped field name and value); the exact shape depends on the table and parameters used. Required: table_name. Specify sysparm_count or sysparm_avg/max/min/sum_fields or no aggregate operation is performed.

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