Skip to content

ShipBob MCP connector

The ShipBob connector brings orders, shipments, products, and shipping methods to Claude, ChatGPT, Cursor, and the Elaichi Agent, so your team can check, create, or hold orders in plain language, with every action logged.

  • How it connects. Connects with an API key. The credential goes into a vault nobody reads back.

  • One address. https://api.elaichi.ai/mcp, the same for every user.

  • Their own access. An agent never gets more than the person it acts for.

How to connect

How to connect ShipBob to Claude, ChatGPT or Cursor

Two steps, about a minute.

1

In Elaichi

Connect ShipBob once

  1. Open Connections, choose Add connection, and pick ShipBob.

  2. Optionally set Share with to give a team access, then press Connect.

  3. Paste a ShipBob API key. One person generates a token in ShipBob and pastes it once. Everyone else works through Share with, and never sees it.

The credential is vaulted. Nobody reads it back, not even the AI.

Add connection

Choose a connector.

shipbob
ShipBob
Bigcommerce
Bol.com
Channable
Cin7
Clover
2

In your AI client

Point it at one endpoint

Everyone in the organization uses the same address, and each person only ever reaches what their own account allows.

ShipBob MCP connector for Claude

  1. 1

    Open Customize, then Connectors.

  2. 2

    Press Add.

  3. 3

    Name it, paste the MCP server URL, then Continue.

    https://api.elaichi.ai/mcp
  4. 4

    Sign in and approve.

On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.

ShipBob MCP connector for ChatGPT

  1. 1

    Open Plugins, then press the + button.

  2. 2

    Name it and paste the endpoint into Server URL.

    https://api.elaichi.ai/mcp
  3. 3

    Leave Authentication on OAuth, then tick the risk acknowledgement.

  4. 4

    Press Create, then sign in and approve.

Works on the web today. The plugin directory lives at chatgpt.com/plugins.

ShipBob MCP connector for Cursor

  1. 1

    Open ~/.cursor/mcp.json.

  2. 2

    Add the endpoint under mcpServers.

    https://api.elaichi.ai/mcp
  3. 3

    Reload Cursor, then sign in and approve.

~/.cursor/mcp.json

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

Set up per machine, so repeat it on each computer you work from.

Connect ShipBob to any MCP client

  1. 1

    Add the endpoint as a remote MCP server.

    https://api.elaichi.ai/mcp
  2. 2

    Sign in and approve.

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

The Elaichi Agent already has these tools, with nothing to set up.

Use cases

What teams do with ShipBob through Elaichi

Every one of these runs inside the access the person already has, and lands in the same audit log.

  • Support

    Answer where is my order in seconds

    Pull up a ShipBob order, read its shipment timeline, and give the customer a delivery estimate without opening another tab.

  • Operations

    Hold shipments before a bad address ships

    Place a batch of shipments on hold while you confirm details with the customer, then release them once everything checks out.

  • Ecommerce

    Create orders that came in outside the store

    Turn a phone order or a wholesale request into a ShipBob order, assigned to the right channel, without retyping it into the dashboard.

  • Fulfillment

    Route shipments to the right fulfillment center

    Move a group of shipments to a closer fulfillment center or switch their shipping service when a carrier runs late.

  • Merchandising

    Add new products before the launch goes live

    Create products in ShipBob from a launch list and check the full product catalog so nothing ships under the wrong name.

  • Finance

    Estimate fulfillment costs before the promotion runs

    Ask for shipping estimates on a sample of orders and review cancelled orders from last month to see where money went back.

Try asking

  • “Show me every ShipBob order placed today that is still processing”
  • “Put shipments for order 48213 on hold and add gift note instructions”
  • “Estimate delivery for order 51877 and summarize its shipment timeline”

See all 93 ShipBob tools below

AI tools

ShipBob tools for your AI agents

93 tools are ready to call through Elaichi's MCP endpoint the moment you connect ShipBob, governed by the same roles, restrictions, and audit log as everything else in Elaichi.

See it in Elaichi

What connecting ShipBob gets you

6 screens from the product, each doing one job for your ShipBob account.

The agent

Ask about any ShipBob order in plain language.

Get answers from live ShipBob orders, shipments, and timelines, no dashboard digging required.

  • orders
  • shipments
  • products
  • channels

Ask Elaichi to work across your apps.

Show me every ShipBob order placed today that is still processing

Put shipments for order 48213 on hold and add gift note instructions

Estimate delivery for order 51877 and summarize its shipment timeline

Also runs in Claude, ChatGPT or Cursor

MCP clients

One endpoint puts ShipBob in every AI client.

Claude, ChatGPT, and Cursor connect over OAuth, with no SDK and no shared API key.

ElaichiMCP clients
Claude ChatGPT Cursor

Copy the endpoint

https://api.elaichi.ai/mcp
Client Connected by Status Last used
Claude
E

Emma Laurent

• Connected 4 minutes ago
Cursor
S

Sofia Ricci

• Connected 2 hours ago
ChatGPT
C

Clara Nowak

• Connected Yesterday

Tool catalog

93 ShipBob tools, ready without writing code.

Orders, shipments, products, channels, and shipping methods, covered without custom code.

  • List all ShipBob channels
  • List all ShipBob orders
  • Create a ShipBob order
  • Get single ShipBob order by ID
ElaichiTools
Tool Action Description
List all ShipBob channels List List the ShipBob channels the authenticated user has access to. Returns channel objects with id, name, application_name, and scopes. Cursor pagination handled automatically.
List all ShipBob orders List List ShipBob orders as a paginated result with optional filters that combine with AND logic. Returns: channel, created_date, financials, gift_message, id, order_number, products, purchase_date, recipient, reference_id, retailer_program_data, shipments, shipping_method, shipping_terms, status, tags, type.
Create a ShipBob order Create Create a ShipBob order that is queued for fulfillment, specifying products by product reference ID (SKU — the recommended approach) or ShipBob product ID. Returns: channel, created_date, financials, gift_message, id, order_number, products, purchase_date, recipient, reference_id, retailer_program_data, shipments, shipping_method, shipping_terms, status, tags, type. The JSON body takes…. Required: products, recipient, reference_id, shipping_method, type.
Get single ShipBob order by ID Get Get a single ShipBob order by id, including order status, shipments, products, and recipient details. Returns: channel, created_date, financials, gift_message, id, order_number, products, purchase_date, recipient, reference_id, retailer_program_data, shipments, shipping_method, shipping_terms, status, tags, type. Required: id.
ShipBob orders estimate Action Estimate fulfillment cost and fulfillment center assignment for a potential standard (direct-to-consumer) ShipBob order. Returns an estimate where possible; no estimate is produced for items that are unknown, out of stock, or too large for standard box sizes, and add-on services such as insurance and signature are excluded. Required: address, products.

Toolboxes

Every team gets its own ShipBob toolbox.

Support handles orders, operations manages shipments, each team sees only what it needs.

  • Operations
  • Support
  • Ecommerce
  • Merchandising
ElaichiToolboxes
Name Source template Tools Created

Operations toolbox

ShipBob · shipments and holds

ShipBob starter 18 Mar 4, 2026

Support toolbox

ShipBob · order status and timelines

9 Mar 2, 2026

Ecommerce toolbox

ShipBob · orders and channels

24 Feb 27, 2026

Merchandising toolbox

ShipBob · products and catalog

ShipBob starter 6 Feb 19, 2026

Fulfillment toolbox

ShipBob · fulfillment centers and shipping methods

31 Jan 30, 2026

Finance toolbox

ShipBob · cost estimates and cancelled orders

12 Jan 22, 2026

Shared connections

Share ShipBob access without sharing the key.

One person connects ShipBob, teammates work through it, and nobody else sees the API key.

  • Operations
  • Support
  • DTC store
  • Wholesale
ElaichiConnections
Connection Scope Status Access
SH

ShipBob (Operations)

Connected by Emma Laurent

Personal • Active 1 team · 6 members
SH

ShipBob (Support)

Connected by James Whitfield

Organization • Active 3 teams · 24 members
SH

ShipBob (DTC store)

Connected by Sofia Ricci

Organization • Active 2 teams · 11 members
SH

ShipBob (Wholesale)

Connected by Daniel Ortega

Personal • Needs re-auth 1 team · 3 members
SH

ShipBob (EU warehouse)

Connected by Clara Nowak

Personal • Active Not shared
SH

ShipBob (Marketplace)

Connected by Michael Brennan

Personal • Active 2 teams · 9 members

Audit log

Every ShipBob action is recorded, with a name.

See who cancelled an order or placed a shipment on hold, and exactly when.

  • When
  • Who
  • What happened
  • Type
ElaichiAudit log
When Who What happened Type

2 minutes ago

Mar 6, 2026, 3:10 PM

E

Emma Laurent

[email protected]

Restriction Created Access

8 minutes ago

Mar 6, 2026, 3:04 PM

J

James Whitfield

[email protected]

Restriction Updated Access

14 minutes ago

Mar 6, 2026, 2:58 PM

S

Sofia Ricci

[email protected]

Role Assigned Access

20 minutes ago

Mar 6, 2026, 2:52 PM

D

Daniel Ortega

[email protected]

ShipBob Users Updated MCP

26 minutes ago

Mar 6, 2026, 2:46 PM

C

Clara Nowak

[email protected]

ShipBob Orders Created MCP

32 minutes ago

Mar 6, 2026, 2:40 PM

M

Michael Brennan

[email protected]

ShipBob Orders List Toolbox

Launching soon

From answering questions to doing the work

A person no longer has to ask. A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations and live dashboards are launching soon, on the Black plan.

Automations

A schedule ships the daily ShipBob digest.

New orders are fetched, grouped, drafted into a digest, approved by a person, then posted.

ShipBob digest

Run 418 · started 2 minutes ago · on behalf of Emma Laurent

  1. Schedule

    Every weekday at 08:00

    0.2s
  2. Fetch orders

    ShipBob

    1.4s
  3. Group by owner

    Transform

    0.1s
  4. Draft the digest

    Agent step

    Ran with 4 tools, returned a structured summary

    6.2s
  5. Approve the digest

    Needs approval

    Assigned to Michael Brennan

    Approve
  6. Post the digest

    ShipBob

    Queued

Collections and dashboards

ShipBob order health, refreshed without asking.

Four metrics, fourteen days of orders created, and a team breakdown, computed with no model.

ShipBob health

Refreshed 4 minutes ago · every 15 minutes · from the orders collection

Live

Orders

1,284 ↓ 12%

Shipments

96 ↓ 8%

Needs attention

3 ↑ 2

Updated this week

412 ↑ 9%

Orders created

Last 14 days

By team

Share of activity

Operations 34%

Support 27%

DTC store 21%

Wholesale 18%

FAQ

Frequently asked questions

How do I connect ShipBob to Claude?

First, connect ShipBob in Elaichi by pasting a ShipBob API key from your ShipBob account. There is no OAuth application to register and no client ID or secret to generate. Then in Claude, open Customize, then Connectors, then Add, and paste the Elaichi endpoint https://api.elaichi.ai/mcp. Sign in to Elaichi when Claude asks, and your ShipBob orders and shipments are available.

Does ShipBob work with ChatGPT and Cursor as well as Claude?

Yes. Once ShipBob is connected in Elaichi, the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, any other MCP client, and the Elaichi Agent. You connect ShipBob once and every client picks it up.

What can an AI agent actually do with my ShipBob data?

An agent can look up ShipBob orders and shipments, read a shipment timeline, estimate delivery dates and shipping costs, and list your channels, products, and shipping methods. It can also create orders and products, place shipments on hold or release them, change shipping services or instructions, assign a fulfillment center, update tracking, and cancel orders or shipments if you allow it. Short, specific asks such as show me order 48213 work better than long paragraphs.

Does connecting ShipBob give the AI access to everything in my account?

No. Access to ShipBob follows the API key that was connected and the person who signed in to Elaichi, so the agent can never reach more than that account already can. Elaichi can narrow that further, for example by leaving out cancellations for the support team, but it never widens what ShipBob itself allows.

Can my team share one ShipBob connection?

Yes. One person connects ShipBob with the API key, shares the connection with a team in Elaichi, and nobody else ever handles the key. Each teammate still signs in to Elaichi as themselves, so the audit log records who placed a hold or created an order, not just that someone did.

Can I stop an agent from deleting or changing things in ShipBob?

Yes. Restrictions in Elaichi apply per action, so you can allow reading ShipBob orders and shipments while blocking cancellations, bulk updates, or order creation. A restricted action is never advertised to Claude, ChatGPT, or Cursor at all, so no prompt, however worded, can reach it.

What happens to a ShipBob connection when someone leaves?

Offboarding a person in Elaichi ends their access to ShipBob at once, across every client they used. A shared ShipBob connection keeps working for everyone else on the team. If you ever want to remove ShipBob entirely, disconnecting it once in Elaichi removes it from Claude, ChatGPT, Cursor, and every other client together.

Does the ShipBob MCP connector work with Gemini, Codex, Claude Code or other MCP clients?

Yes. ShipBob is reached over the same MCP endpoint every client uses, so anything that speaks MCP can call it — Gemini, Codex, Claude Code, Windsurf, Cline, Zed and OpenCode among them — alongside Claude, ChatGPT, Cursor, and the Elaichi Agent. The tools on offer and the access behind them are identical whichever client asks. Only the setup screen differs.

Put ShipBob in front of your team

14 days on Gold, no credit card. Connect it once and pick what each team can call.

Works with
Claude ChatGPT Cursor and any other MCP client, or the Elaichi Agent.
When the trial ends
Nothing is deleted. Connections, roles and the audit log stay where they are, so subscribing picks up exactly where you left off.