ShipBob MCP connector
The ShipBob connector brings orders, shipments, products, and shipping methods to Claude, ChatGPT, Cursor, and the Elaichi Agent, so your team can check, create, or hold orders in plain language, with every action logged.
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How it connects. Connects with an API key. The credential goes into a vault nobody reads back.
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One address. https://api.elaichi.ai/mcp, the same for every user.
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Their own access. An agent never gets more than the person it acts for.
How to connect
How to connect ShipBob to Claude, ChatGPT or Cursor
Two steps, about a minute.
In Elaichi
Connect ShipBob once
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Open Connections, choose Add connection, and pick ShipBob.
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Optionally set Share with to give a team access, then press Connect.
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Paste a ShipBob API key. One person generates a token in ShipBob and pastes it once. Everyone else works through Share with, and never sees it.
The credential is vaulted. Nobody reads it back, not even the AI.
Add connection
Choose a connector.
In your AI client
Point it at one endpoint
Everyone in the organization uses the same address, and each person only ever reaches what their own account allows.
ShipBob MCP connector for Claude
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1
Open Customize, then Connectors.
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2
Press Add.
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3
Name it, paste the MCP server URL, then Continue.
https://api.elaichi.ai/mcp -
4
Sign in and approve.
On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.
ShipBob MCP connector for ChatGPT
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1
Open Plugins, then press the + button.
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2
Name it and paste the endpoint into Server URL.
https://api.elaichi.ai/mcp -
3
Leave Authentication on OAuth, then tick the risk acknowledgement.
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4
Press Create, then sign in and approve.
Works on the web today. The plugin directory lives at chatgpt.com/plugins.
ShipBob MCP connector for Cursor
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1
Open
~/.cursor/mcp.json. -
2
Add the endpoint under
mcpServers.https://api.elaichi.ai/mcp -
3
Reload Cursor, then sign in and approve.
~/.cursor/mcp.json
{
"mcpServers": {
"elaichi": {
"url": "https://api.elaichi.ai/mcp"
}
}
}
Set up per machine, so repeat it on each computer you work from.
Connect ShipBob to any MCP client
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1
Add the endpoint as a remote MCP server.
https://api.elaichi.ai/mcp -
2
Sign in and approve.
{
"mcpServers": {
"elaichi": {
"url": "https://api.elaichi.ai/mcp"
}
}
}
The Elaichi Agent already has these tools, with nothing to set up.
Use cases
What teams do with ShipBob through Elaichi
Every one of these runs inside the access the person already has, and lands in the same audit log.
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Support
Answer where is my order in seconds
Pull up a ShipBob order, read its shipment timeline, and give the customer a delivery estimate without opening another tab.
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Operations
Hold shipments before a bad address ships
Place a batch of shipments on hold while you confirm details with the customer, then release them once everything checks out.
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Ecommerce
Create orders that came in outside the store
Turn a phone order or a wholesale request into a ShipBob order, assigned to the right channel, without retyping it into the dashboard.
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Fulfillment
Route shipments to the right fulfillment center
Move a group of shipments to a closer fulfillment center or switch their shipping service when a carrier runs late.
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Merchandising
Add new products before the launch goes live
Create products in ShipBob from a launch list and check the full product catalog so nothing ships under the wrong name.
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Finance
Estimate fulfillment costs before the promotion runs
Ask for shipping estimates on a sample of orders and review cancelled orders from last month to see where money went back.
Try asking
- “Show me every ShipBob order placed today that is still processing”
- “Put shipments for order 48213 on hold and add gift note instructions”
- “Estimate delivery for order 51877 and summarize its shipment timeline”
AI tools
ShipBob tools for your AI agents
93 tools are ready to call through Elaichi's MCP endpoint the moment you connect ShipBob, governed by the same roles, restrictions, and audit log as everything else in Elaichi.
No tools match your search.
See it in Elaichi
What connecting ShipBob gets you
6 screens from the product, each doing one job for your ShipBob account.
The agent
Ask about any ShipBob order in plain language.
Get answers from live ShipBob orders, shipments, and timelines, no dashboard digging required.
- orders
- shipments
- products
- channels
Ask Elaichi to work across your apps.
Show me every ShipBob order placed today that is still processing
Put shipments for order 48213 on hold and add gift note instructions
Estimate delivery for order 51877 and summarize its shipment timeline
Also runs in Claude, ChatGPT or Cursor
MCP clients
One endpoint puts ShipBob in every AI client.
Claude, ChatGPT, and Cursor connect over OAuth, with no SDK and no shared API key.
Copy the endpoint
Tool catalog
93 ShipBob tools, ready without writing code.
Orders, shipments, products, channels, and shipping methods, covered without custom code.
- List all ShipBob channels
- List all ShipBob orders
- Create a ShipBob order
- Get single ShipBob order by ID
Toolboxes
Every team gets its own ShipBob toolbox.
Support handles orders, operations manages shipments, each team sees only what it needs.
- Operations
- Support
- Ecommerce
- Merchandising
Shared connections
Share ShipBob access without sharing the key.
One person connects ShipBob, teammates work through it, and nobody else sees the API key.
- Operations
- Support
- DTC store
- Wholesale
Audit log
Every ShipBob action is recorded, with a name.
See who cancelled an order or placed a shipment on hold, and exactly when.
- When
- Who
- What happened
- Type
Launching soon
From answering questions to doing the work
A person no longer has to ask. A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations and live dashboards are launching soon, on the Black plan.
Automations
A schedule ships the daily ShipBob digest.
New orders are fetched, grouped, drafted into a digest, approved by a person, then posted.
ShipBob digest
Run 418 · started 2 minutes ago · on behalf of Emma Laurent
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✓
Schedule
Every weekday at 08:00
0.2s -
✓
Fetch orders
ShipBob
1.4s -
✓
Group by owner
Transform
0.1s -
✓
Draft the digest
Agent step
Ran with 4 tools, returned a structured summary
6.2s -
Approve the digest
Needs approval
Assigned to Michael Brennan
Approve Deny -
Post the digest
ShipBob
Queued
Collections and dashboards
ShipBob order health, refreshed without asking.
Four metrics, fourteen days of orders created, and a team breakdown, computed with no model.
ShipBob health
Refreshed 4 minutes ago · every 15 minutes · from the orders collection
Orders
1,284 ↓ 12%
Shipments
96 ↓ 8%
Needs attention
3 ↑ 2
Updated this week
412 ↑ 9%
Orders created
Last 14 days
By team
Share of activity
Operations 34%
Support 27%
DTC store 21%
Wholesale 18%
Related connectors
More from the catalog
FAQ
Frequently asked questions
How do I connect ShipBob to Claude?
First, connect ShipBob in Elaichi by pasting a ShipBob API key from your ShipBob account. There is no OAuth application to register and no client ID or secret to generate. Then in Claude, open Customize, then Connectors, then Add, and paste the Elaichi endpoint https://api.elaichi.ai/mcp. Sign in to Elaichi when Claude asks, and your ShipBob orders and shipments are available.
Does ShipBob work with ChatGPT and Cursor as well as Claude?
Yes. Once ShipBob is connected in Elaichi, the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, any other MCP client, and the Elaichi Agent. You connect ShipBob once and every client picks it up.
What can an AI agent actually do with my ShipBob data?
An agent can look up ShipBob orders and shipments, read a shipment timeline, estimate delivery dates and shipping costs, and list your channels, products, and shipping methods. It can also create orders and products, place shipments on hold or release them, change shipping services or instructions, assign a fulfillment center, update tracking, and cancel orders or shipments if you allow it. Short, specific asks such as show me order 48213 work better than long paragraphs.
Does connecting ShipBob give the AI access to everything in my account?
No. Access to ShipBob follows the API key that was connected and the person who signed in to Elaichi, so the agent can never reach more than that account already can. Elaichi can narrow that further, for example by leaving out cancellations for the support team, but it never widens what ShipBob itself allows.
Can I stop an agent from deleting or changing things in ShipBob?
Yes. Restrictions in Elaichi apply per action, so you can allow reading ShipBob orders and shipments while blocking cancellations, bulk updates, or order creation. A restricted action is never advertised to Claude, ChatGPT, or Cursor at all, so no prompt, however worded, can reach it.
What happens to a ShipBob connection when someone leaves?
Offboarding a person in Elaichi ends their access to ShipBob at once, across every client they used. A shared ShipBob connection keeps working for everyone else on the team. If you ever want to remove ShipBob entirely, disconnecting it once in Elaichi removes it from Claude, ChatGPT, Cursor, and every other client together.
Does the ShipBob MCP connector work with Gemini, Codex, Claude Code or other MCP clients?
Yes. ShipBob is reached over the same MCP endpoint every client uses, so anything that speaks MCP can call it — Gemini, Codex, Claude Code, Windsurf, Cline, Zed and OpenCode among them — alongside Claude, ChatGPT, Cursor, and the Elaichi Agent. The tools on offer and the access behind them are identical whichever client asks. Only the setup screen differs.
Put ShipBob in front of your team
14 days on Gold, no credit card. Connect it once and pick what each team can call.
- Works with
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and any other MCP client, or the Elaichi Agent.
- When the trial ends
- Nothing is deleted. Connections, roles and the audit log stay where they are, so subscribing picks up exactly where you left off.