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SoftSync MCP connector

The SoftSync connector brings SoftSync groups, group members, views and tables into Claude, ChatGPT, Cursor, Microsoft Copilot and the Elaichi Agent, so each person builds, updates and tidies groups inside their own SoftSync access, with every change logged.

  • Connects with an API key
  • Free 14-day trial
  • No credit card
Claude Elaichi connected

Add the new enterprise leads to the Q3 outreach group in SoftSync.

Working in SoftSync with Elaichi

  • List all SoftSync API keys
  • List all SoftSync API keys info
  • Get single SoftSync group by ID
Ask anything…
Governance / Audit log Last 24 hours
SoftSync Get single SoftSync group by ID Emily Carter · Claude · 9:41 AM Done
SoftSync List all SoftSync API keys info Emily Carter · Claude · 9:41 AM Done
SoftSync List all SoftSync API keys Emily Carter · Claude · 9:41 AM Done
SoftSync Create a SoftSync API key Megan Brooks · ChatGPT · 9:38 AM Done
SoftSync Create a SoftSync oauth authorize Ryan Hayes · Cursor · 9:35 AM Done

How to connect SoftSync to Claude, ChatGPT, Cursor or Microsoft Copilot

Step by step, for each AI app

SoftSync MCP connector for Claude

  1. 1

    Open Customize, then Connectors.

  2. 2

    Press Add.

  3. 3

    Name it, paste the MCP server URL, then Continue.

    https://api.elaichi.ai/mcp
  4. 4

    Sign in and approve.

On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.

SoftSync MCP connector for Claude Code

  1. 1

    In a terminal, run claude mcp add with the endpoint.

    https://api.elaichi.ai/mcp
  2. 2

    Start Claude Code and run /mcp.

  3. 3

    Pick elaichi, then sign in and approve in the browser.

Terminal

$ claude mcp add --transport http elaichi --scope user https://api.elaichi.ai/mcp

Use --scope project instead to share it with the repository through .mcp.json.

SoftSync MCP connector for ChatGPT

  1. 1

    Open Plugins, then press the + button.

  2. 2

    Name it and paste the endpoint into Server URL.

    https://api.elaichi.ai/mcp
  3. 3

    Leave Authentication on OAuth, then tick the risk acknowledgement.

  4. 4

    Press Create, then sign in and approve.

Works on the web. The plugin directory lives at chatgpt.com/plugins.

SoftSync MCP connector for Cursor

  1. 1

    Open ~/.cursor/mcp.json.

  2. 2

    Add the endpoint under mcpServers.

    https://api.elaichi.ai/mcp
  3. 3

    Reload Cursor, then sign in and approve.

~/.cursor/mcp.json

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

Set up per machine, so repeat it on each computer you work from.

SoftSync MCP connector for Microsoft Copilot

  1. 1

    In Copilot Studio, open your agent, then Tools, Add a tool, New tool and Model Context Protocol.

  2. 2

    Paste the endpoint into Server URL, choose OAuth 2.0, then Dynamic discovery, and press Create.

    https://api.elaichi.ai/mcp
  3. 3

    Create a new connection, sign in and approve, then press Add to agent.

  4. 4

    Under Channels, open Teams and Microsoft Copilot and make the agent available in Microsoft Copilot.

Server URL
https://api.elaichi.ai/mcp
Authentication
OAuth 2.0
Type
Dynamic discovery

Microsoft Copilot was called Microsoft 365 Copilot. Keep the tool on end-user credentials, so each person signs in as themselves.

Connect SoftSync to any MCP client

  1. 1

    Add the endpoint as a remote MCP server.

    https://api.elaichi.ai/mcp
  2. 2

    Sign in and approve.

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

The Elaichi Agent already has these tools, with nothing to set up.

What teams do with SoftSync through Elaichi

Ask in plain English. Each person’s AI can do only what they’re allowed to, and every action it takes in SoftSync is logged.

  • Sales

    Move a lead into the right group

    After a discovery call, ask the agent to add the contact to the enterprise pipeline group in SoftSync and drop them from the cold outreach group, without opening either list.

  • Marketing

    Build a segment for the next campaign

    Describe the audience in plain words and get a new SoftSync group with a saved view your team can open before the send goes out.

  • Support

    Flag accounts that need a closer look

    Ask which members sit in the escalations group, update the ones you have resolved, and keep the group current at the end of every shift.

  • Customer success

    Prepare renewal groups each quarter

    Duplicate last quarter's renewal group in SoftSync, refresh its members from the accounts coming up, and set who on the team can see it.

  • Revenue operations

    Reshape a table before it reaches reporting

    Run a compile or transform on a SoftSync table so the numbers land in the shape finance expects, without exporting to a spreadsheet first.

  • Operations

    Keep group visibility tidy across teams

    Update visibility on many SoftSync groups at once when a team reorganizes, and confirm afterward that each group is shown only to the people who should see it.

Try asking

  • “Add the new enterprise leads to the Q3 outreach group in SoftSync.”
  • “Which members of the churn risk group in SoftSync joined this week?”
  • “Duplicate the EMEA accounts group in SoftSync for the support team.”

See all 80 SoftSync tools →

What connecting SoftSync gets you

6 screens from Elaichi, each doing one job for your SoftSync account.

Elaichi Agent

Ask Elaichi to work across your apps.

Add the new enterprise leads to the Q3 outreach group in SoftSync.

Which members of the churn risk group in SoftSync joined this week?

Duplicate the EMEA accounts group in SoftSync for the support team.

Also runs in Claude, ChatGPT, Cursor or Microsoft Copilot

The agent

Ask about SoftSync groups in plain language.

Answers come from live SoftSync groups, members and views, not a stale export.

ElaichiAI apps
Claude ChatGPT Cursor Microsoft Copilot

Copy the endpoint

https://api.elaichi.ai/mcp
Client Connected by Status Last used
Claude
E

Emily Carter

• Connected 4 minutes ago
Cursor
M

Megan Brooks

• Connected 2 hours ago
ChatGPT
R

Ryan Hayes

• Connected Yesterday

AI apps

One governed endpoint for every AI client.

Claude, ChatGPT, Cursor and Microsoft Copilot reach SoftSync through one org endpoint, no SDK, no shared API key.

ElaichiTools
Tool Action Description
List all SoftSync API keys List List API Keys for the softsync workspace. Returns each key's id, label, keyPrefix, and info (userId, email, workspaceId, workspaceName) about the user and workspace it belongs to.
Create a SoftSync API key Create Create a new API key in softsync. Returns the created key's id, label, keyPrefix, and info about the user and workspace it belongs to. The body accepts label and partnerId. Required: label.
Delete a SoftSync API key by ID Delete Revoke and delete a softsync API key by id. Returns an empty 200 response on success. Required: id.
List all SoftSync API keys info List Get the basic information about a softsync API key — the user and workspace it belongs to. Returns: userId, email, firstName, lastName, workspaceId, workspaceName. Recommended as the first call to verify the key is valid.
Create a SoftSync oauth authorize Create Generate an OAuth 2.1 authorization code in softsync. Returns the OAuthAuthorizeResponseDto payload from the 201 response for use in the subsequent token exchange. Requires a JSON request body (OAuthAuthorizeDto). Required: clientId, redirectUri.

Tool catalog

80 SoftSync tools, ready without any code.

Groups, members, views, visibility and tables covered from the first connection.

ElaichiToolboxes
Name Source template Tools Created

Sales toolbox

SoftSync · pipeline groups and members

SoftSync starter 18 Mar 4, 2026

Marketing toolbox

SoftSync · segments and saved views

— 9 Mar 2, 2026

Support toolbox

SoftSync · escalation groups and member updates

— 24 Feb 27, 2026

Customer success toolbox

SoftSync · renewal groups and visibility

SoftSync starter 6 Feb 19, 2026

Revenue operations toolbox

SoftSync · tables, compiles and transforms

— 31 Jan 30, 2026

Admin toolbox

SoftSync · API keys and group visibility

— 12 Jan 22, 2026

Toolboxes

Every team gets its own SoftSync toolbox.

Sales, marketing and support each work with the SoftSync tools their job needs.

ElaichiConnections
Connection Scope Status Access
SO

SoftSync (Sales EMEA)

Connected by Emily Carter

Personal • Active 1 team · 6 members
SO

SoftSync (Sales Americas)

Connected by Jake Morgan

Organization • Active 3 teams · 24 members
SO

SoftSync (Marketing)

Connected by Megan Brooks

Organization • Active 2 teams · 11 members
SO

SoftSync (Support)

Connected by Tyler Reed

Personal • Needs re-auth 1 team · 3 members
SO

SoftSync (Customer success)

Connected by Ryan Hayes

Personal • Active Not shared
SO

SoftSync (RevOps)

Connected by Ashley Parker

Personal • Active 2 teams · 9 members

Shared connections

Teammates use SoftSync without touching a key.

One person connects SoftSync, shares it with teams, and the API key stays hidden.

ElaichiAudit log
When Who What happened Type

2 minutes ago

Mar 6, 2026, 3:10 PM

E

Emily Carter

[email protected]

Restriction Created Access

8 minutes ago

Mar 6, 2026, 3:04 PM

J

Jake Morgan

[email protected]

Restriction Updated Access

14 minutes ago

Mar 6, 2026, 2:58 PM

M

Megan Brooks

[email protected]

Role Assigned Access

20 minutes ago

Mar 6, 2026, 2:52 PM

T

Tyler Reed

[email protected]

SoftSync Users Updated MCP

26 minutes ago

Mar 6, 2026, 2:46 PM

R

Ryan Hayes

[email protected]

SoftSync Groups Created MCP

32 minutes ago

Mar 6, 2026, 2:40 PM

A

Ashley Parker

[email protected]

SoftSync Groups List Toolbox

Audit log

Know who changed which SoftSync group.

Every call is logged with who, when, what happened and the SoftSync record touched.

From answering questions to doing the work

A trigger starts the work, inside the same permissions and the same audit log as everything else. Workflows, collections and live dashboards come with the Black plan.

SoftSync digest

Run 418 · started 2 minutes ago · on behalf of Emily Carter

  1. ✓

    Schedule

    Every weekday at 8:00 AM

    0.2s
  2. ✓

    Fetch groups

    SoftSync

    1.4s
  3. ✓

    Group by owner

    Transform

    0.1s
  4. ✓

    Draft the digest

    Agent step

    Ran with 4 tools, returned a structured summary

    6.2s
  5. Approve the digest

    Needs approval

    Assigned to Jake Morgan

    Approve
  6. Post the digest

    SoftSync

    Queued

Workflows

A schedule runs SoftSync work end to end.

Groups are fetched, sorted and drafted into a digest, then a person approves before posting.

SoftSync health

Refreshed 4 minutes ago · every 15 minutes · from the groups collection

Live

Groups

1,284 ↓ 12%

Members

96 ↓ 8%

Needs attention

3 ↑ 2

Updated this week

412 ↑ 9%

Groups created

Last 14 days

By team

Share of activity

Sales EMEA 34%

Sales Americas 27%

Marketing 21%

Support 18%

Collections and dashboards

SoftSync group health, computed without a model.

Four metrics, fourteen days of groups created and a team breakdown, refreshed on schedule.

For IT and engineering

Elaichi vs Zapier MCP vs Composio for SoftSync

All three can connect SoftSync to an AI assistant, and all three have admin controls. They differ in where access lives and how you pay.

Elaichi compared with Zapier MCP and Composio for SoftSync, by what to check
What to check Elaichi Zapier MCP Composio
Where the AI connects One address for the whole organization. https://api.elaichi.ai/mcp A server per member, created at sign-in. An MCP endpoint per team, or an SDK.
Control over SoftSync tools Allow or restrict single SoftSync tools, per role or user. App and action restrictions on the account. Role permissions, down to the action.
Record of calls One audit entry per SoftSync call. A History tab of tool calls. A log of every tool call.
Single sign-on SAML or OIDC, plus SCIM, on Gold. SAML on Enterprise. SAML and OIDC on Enterprise.
Price Free for one person; $15 per user per month on Gold. 2 tasks per successful call. Billed per tool call.

Sources: Zapier MCP docs, security, usage; Composio docs, gateway, enterprise, pricing. Checked September 2026.

Longer take: Zapier MCP alternative and when you don't need an MCP gateway.

SoftSync tools for your AI agents

80 tools are ready to call through Elaichi's MCP endpoint the moment you connect SoftSync, governed by the same roles, restrictions, and audit log as everything else in Elaichi.

Questions, answered

How do I connect SoftSync to Claude?

Connect SoftSync in Elaichi first by pasting in a SoftSync API key, then in Claude go to Customize, then Connectors, then Add, and paste https://api.elaichi.ai/mcp. There is no OAuth application to register in SoftSync and no client ID or secret to generate. Once it is added, Claude can work with your SoftSync groups, members, views and tables as you.

Does SoftSync work with ChatGPT and Cursor as well as Claude?

Yes. Once SoftSync is connected in Elaichi, the same address, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, Microsoft Copilot, any other MCP client and the Elaichi Agent. You connect SoftSync once and every client picks it up.

What can an AI agent actually do with my SoftSync data?

With SoftSync connected, an agent can create and update groups, add or remove group members, build and edit views, set which groups are visible to whom, and run compile and transform steps on tables. In practice that means asking for a new segment, moving a contact between groups, or tidying membership after a call. Short concrete asks, such as naming the group and the person, work better than long paragraphs.

Does connecting SoftSync give the AI everything in my workspace?

No. Every call to SoftSync runs as the person who signed in, so the agent sees only the groups, members and views that person could already open in SoftSync. Elaichi can narrow that further by restricting actions, and it can never widen what SoftSync itself allows.

Can my team share one SoftSync connection?

Yes. One person connects SoftSync in Elaichi and shares it with a team, and nobody else ever handles the API key. Each teammate still signs in to Elaichi as themselves, so the audit log names the actual person behind every change to a SoftSync group or member.

Can I stop an agent from deleting or changing things in SoftSync?

Yes. In Elaichi you restrict SoftSync actions one at a time, for example allowing group lookups while restricting group deletion or member removal. A restricted action still appears in Elaichi's tool search, flagged as restricted, but Claude, ChatGPT, Cursor, Microsoft Copilot or any other client cannot run it, whatever the prompt says.

What happens to a SoftSync connection when someone leaves?

Offboarding the person in Elaichi ends their access to SoftSync through every client at once. A shared SoftSync connection keeps working for everyone else on the team. If you ever want SoftSync gone entirely, disconnecting it once in Elaichi removes it from Claude, ChatGPT, Cursor, Microsoft Copilot and every other client together.

Does the SoftSync MCP connector work with Gemini, Codex, Claude Code or other MCP clients?

Yes. SoftSync is reached over the same MCP endpoint every client uses, so anything that speaks MCP can call it — Gemini, Codex, Claude Code, Windsurf, Cline, Zed and OpenCode among them — alongside Claude, ChatGPT, Cursor, Microsoft Copilot, and the Elaichi Agent. The tools on offer and the access behind them are identical whichever client asks. Only the setup screen differs.

Is Elaichi an alternative to Zapier MCP for SoftSync?

Yes. Both let Claude, ChatGPT or Cursor use SoftSync. Zapier MCP fits a team that already automates in Zapier, since each person signs in and acts as themselves in that account. Elaichi fits when IT wants one address for the whole company, per-tool rules by role, and a record of every SoftSync call.

How is Elaichi different from Composio for SoftSync?

Composio gives AI agents tools and sign-in handling across 1,000+ apps, for developers building agents or people using an assistant, billed per tool call. Elaichi gives a company's own people governed access to SoftSync: one address, restrictions per role or user, and $15 per user per month. Both have role permissions and a log of every call.

Put SoftSync in front of your team

14 days of Black, no credit card. Connect it once and pick what each team can call.

When the trial ends, nothing is deleted. You move to the free Personal plan, and connections, roles and the audit log stay where they are.

Add one link to your AI app

The same link for everyone on your team.

https://api.elaichi.ai/mcp
  • ChatGPT
  • Claude
  • Cursor
  • Microsoft Copilot