Can my team share one Trustpilot connection?

Yes. One person connects Trustpilot in Elaichi and shares the connection with a team, and nobody else ever handles the client ID, secret, or a login. Each teammate still signs in to Elaichi as themselves, so the audit log records who read which Trustpilot reviews and who replied in which conversation.

Survey

Trustpilot MCP connector

The Trustpilot connector lets Claude, ChatGPT, Cursor, Microsoft Copilot, or any MCP client read your Trustpilot product reviews, review summaries, and company profile, and reply inside review conversations, all within each person's own Trustpilot access.

Connect on Elaichi How to connect

Connects over OAuth
Free 14-day trial
No credit card

ChatGPT Elaichi connected

Summarize this week's product review sentiment by attribute.

Working in Trustpilot with Elaichi

Get single Trustpilot conversation by ID
Get single Trustpilot conversation comment by ID
Get single Trustpilot public conversation by ID

Ask anything…

Governance / Audit log Last 24 hours

Get single Trustpilot public conversation by ID Emily Carter ·

9:41 AM Done

Get single Trustpilot conversation comment by ID Emily Carter ·

9:41 AM Done

Get single Trustpilot conversation by ID Emily Carter ·

9:41 AM Done

Create a Trustpilot conversation comment Megan Brooks ·

9:38 AM Done

Update a Trustpilot conversation comment by ID Ryan Hayes ·

9:35 AM Done

How to connect Trustpilot to Claude, ChatGPT, Cursor or Microsoft Copilot

Step by step, for each AI app

Trustpilot MCP connector for Claude

1

Open Customize, then Connectors.
2

Press Add.
3

Name it, paste the MCP server URL, then Continue.

https://api.elaichi.ai/mcp
4

Sign in and approve.

On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.

Trustpilot MCP connector for Claude Code

1

In a terminal, run claude mcp add with the endpoint.

https://api.elaichi.ai/mcp
2

Start Claude Code and run /mcp.
3

Pick elaichi, then sign in and approve in the browser.

Terminal

$ claude mcp add --transport http elaichi --scope user https://api.elaichi.ai/mcp

Use --scope project instead to share it with the repository through .mcp.json.

Trustpilot MCP connector for ChatGPT

1

Open Plugins, then press the + button.
2

Name it and paste the endpoint into Server URL.

https://api.elaichi.ai/mcp
3

Leave Authentication on OAuth, then tick the risk acknowledgement.
4

Press Create, then sign in and approve.

Works on the web. The plugin directory lives at chatgpt.com/plugins.

Trustpilot MCP connector for Cursor

1

Open ~/.cursor/mcp.json.
2

Add the endpoint under mcpServers.

https://api.elaichi.ai/mcp
3

Reload Cursor, then sign in and approve.

~/.cursor/mcp.json

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

Set up per machine, so repeat it on each computer you work from.

Trustpilot MCP connector for Microsoft Copilot

1

In Copilot Studio, open your agent, then Tools, Add a tool, New tool and Model Context Protocol.
2

Paste the endpoint into Server URL, choose OAuth 2.0, then Dynamic discovery, and press Create.

https://api.elaichi.ai/mcp
3

Create a new connection, sign in and approve, then press Add to agent.
4

Under Channels, open Teams and Microsoft Copilot and make the agent available in Microsoft Copilot.

Server URL: https://api.elaichi.ai/mcp
Authentication: OAuth 2.0
Type: Dynamic discovery

Microsoft Copilot was called Microsoft 365 Copilot. Keep the tool on end-user credentials, so each person signs in as themselves.

Connect Trustpilot to any MCP client

1

Add the endpoint as a remote MCP server.

https://api.elaichi.ai/mcp
2

Sign in and approve.

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

The Elaichi Agent already has these tools, with nothing to set up.

Connect Trustpilot on Elaichi See pricing

What teams do with Trustpilot through Elaichi

Ask in plain English. Each person’s AI can do only what they’re allowed to, and every action it takes in Trustpilot is logged.

Support

Reply to a product review conversation

Open the conversation attached to a private product review, post a reply in your company's voice, and correct the wording later if you need to.
Product

See which product attributes draw complaints

Pull attribute summaries across your product reviews to find out whether it is fit, battery life, or delivery that keeps getting mentioned, then take the list into planning.
Marketing

Pull the profile assets for a campaign page

Fetch your Trustpilot company profile, logo, header image, promotion box, and web links so a landing page shows the current star rating and the right artwork.
Ecommerce

Send a review invitation after delivery

Create a product review invitation link for an order the moment it ships, so the customer is asked while the purchase is still fresh.
Customer success

Read every review before a renewal call

List the private product reviews and their summaries for one account, and walk into the call knowing exactly what the customer said and how many stars they gave.
Leadership

Compare star ratings across the catalog

Get batch summaries for a whole set of products, imported reviews included, and see at a glance which lines are winning customers over and which are slipping.

Try asking

“Summarize this week's product review sentiment by attribute.”
“Draft a reply to the latest unresolved conversation comment.”
“List private product reviews imported in the last 14 days.”

See all 83 Trustpilot tools →

What connecting Trustpilot gets you

6 screens from Elaichi, each doing one job for your Trustpilot account.

Elaichi Agent

Ask Elaichi to work across your apps.

Summarize this week's product review sentiment by attribute.

Draft a reply to the latest unresolved conversation comment.

List private product reviews imported in the last 14 days.

Also runs in Claude, ChatGPT, Cursor or Microsoft Copilot

The agent

Ask about reviews, get real answers back.

Query Trustpilot conversations and product reviews in plain language, no dashboard digging required.

ElaichiAI apps

Claude

ChatGPT

Cursor

Microsoft Copilot

Copy the endpoint

https://api.elaichi.ai/mcp

Client	Connected by	Status	Last used
Claude	E Emily Carter	• Connected	4 minutes ago
Cursor	M Megan Brooks	• Connected	2 hours ago
ChatGPT	R Ryan Hayes	• Connected	Yesterday

AI apps

One Trustpilot endpoint, every client connects.

Claude, ChatGPT, Cursor and Microsoft Copilot reach Trustpilot through one governed org endpoint, no API key sharing.

ElaichiTools

Tool	Action	Description
Get single Trustpilot conversation by ID	Get	Get a Trustpilot conversation and its related comments by id. Returns: id, commentId, createdAt, author, content. Required: id.
Create a Trustpilot conversation comment	Create	Create a new comment for a Trustpilot conversation, appending it to the existing list of comments. Returns: commentId, createdAt, author, content. Required: conversation_id.
Get single Trustpilot conversation comment by ID	Get	Get a single comment by id for a Trustpilot conversation. Returns: commentId, createdAt, author, content. Required: conversation_id and id (the comment's commentId).
Update a Trustpilot conversation comment by ID	Update	Edit a single comment by id in a Trustpilot conversation. Returns: commentId, createdAt, author, content. Required: conversation_id and id (the comment's commentId).
Get single Trustpilot public conversation by ID	Get	Get a Trustpilot public conversation and its related comments by id. Returns: id, businessUnitId, consumerId, comments, commentId, createdAt, author, content. Required: id.

Tool catalog

83 Trustpilot tools, zero custom code.

Reviews, conversations and summaries, all callable without writing a single line of connector code.

ElaichiToolboxes

Name	Source template	Tools	Created
Support toolbox Trustpilot · conversations and comment replies	Trustpilot starter	18	Mar 4, 2026
Marketing toolbox Trustpilot · review summaries and campaign proof	—	9	Mar 2, 2026
Product toolbox Trustpilot · attribute summaries and feedback trends	—	24	Feb 27, 2026
CX Insights toolbox Trustpilot · batch summaries across product lines	Trustpilot starter	6	Feb 19, 2026
Growth toolbox Trustpilot · invitation links and review volume	—	31	Jan 30, 2026
Trust and Safety toolbox Trustpilot · public conversation moderation	—	12	Jan 22, 2026

Toolboxes

Each team gets its own Trustpilot toolbox.

Support, marketing and product each work from a toolbox scoped to their own Trustpilot needs.

ElaichiConnections

Connection	Scope	Status	Access
TR Trustpilot (Support EMEA) Connected by Emily Carter	Personal	• Active	1 team · 6 members
TR Trustpilot (Support US) Connected by Jake Morgan	Organization	• Active	3 teams · 24 members
TR Trustpilot (Marketing) Connected by Megan Brooks	Organization	• Active	2 teams · 11 members
TR Trustpilot (Product Insights) Connected by Tyler Reed	Personal	• Needs re-auth	1 team · 3 members
TR Trustpilot (Growth) Connected by Ryan Hayes	Personal	• Active	Not shared
TR Trustpilot (Trust and Safety) Connected by Ashley Parker	Personal	• Active	2 teams · 9 members

Shared connections

Work through the connection, never the password.

See who connected each Trustpilot account and how many teams and members share it.

ElaichiAudit log

When	Who	What happened	Type
2 minutes ago Mar 6, 2026, 3:10 PM	E Emily Carter [email protected]	Restriction Created	Access
8 minutes ago Mar 6, 2026, 3:04 PM	J Jake Morgan [email protected]	Restriction Updated	Access
14 minutes ago Mar 6, 2026, 2:58 PM	M Megan Brooks [email protected]	Role Assigned	Access
20 minutes ago Mar 6, 2026, 2:52 PM	T Tyler Reed [email protected]	Trustpilot Users Updated	MCP
26 minutes ago Mar 6, 2026, 2:46 PM	R Ryan Hayes [email protected]	Trustpilot Reviews Created	MCP
32 minutes ago Mar 6, 2026, 2:40 PM	A Ashley Parker [email protected]	Trustpilot Reviews List	Toolbox

Audit log

Every Trustpilot action, logged and attributed.

See when, who and what happened across every Trustpilot conversation, comment and review call.

From answering questions to doing the work

A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations, collections and live dashboards come with the Black plan.

Trustpilot digest

Run 418 · started 2 minutes ago · on behalf of Emily Carter

Run now

✓

Schedule

Every weekday at 8:00 AM

0.2s
✓

Fetch reviews

Trustpilot

1.4s
✓

Group by owner

Transform

0.1s
✓

Draft the digest

Agent step

Ran with 4 tools, returned a structured summary

6.2s
Approve the digest

Needs approval

Assigned to Jake Morgan

Approve Deny
Post the digest

Trustpilot

Queued

Automations

A schedule fires, Trustpilot work gets done.

Records are fetched, grouped and drafted into a digest, then a person approves before it posts back.

Trustpilot health

Refreshed 4 minutes ago · every 15 minutes · from the reviews collection

Live

Reviews

1,284 ↓ 12%

Conversations

96 ↓ 8%

Needs attention

3 ↑ 2

Updated this week

412 ↑ 9%

Reviews created

Last 14 days

By team

Share of activity

Support EMEA 34%

Support US 27%

Marketing 21%

Product Insights 18%

Collections and dashboards

Trustpilot health, refreshed on a schedule.

Four metrics, a 14 day chart of records created and a team breakdown, no model needed.

For IT and engineering

Elaichi vs Zapier MCP vs Composio for Trustpilot

All three can connect Trustpilot to an AI assistant, and all three have admin controls. They differ in where access lives and how you pay.

Elaichi compared with Zapier MCP and Composio for Trustpilot, by what to check
What to check	Elaichi	Zapier MCP	Composio
Where the AI connects	One address for the whole organization. `https://api.elaichi.ai/mcp`	A server per member, created at sign-in.	An MCP endpoint per team, or an SDK.
Control over Trustpilot tools	Allow or restrict single Trustpilot tools, per role or user.	App and action restrictions on the account.	Role permissions, down to the action.
Record of calls	One audit entry per Trustpilot call.	A History tab of tool calls.	A log of every tool call.
Single sign-on	SAML or OIDC, plus SCIM, on Gold.	SAML on Enterprise.	SAML and OIDC on Enterprise.
Price	Free for one person; $15 per user per month on Gold.	2 tasks per successful call.	Billed per tool call.

Sources: Zapier MCP docs, security, usage; Composio docs, gateway, enterprise, pricing. Checked September 2026.

Longer take: Zapier MCP alternative and when you don't need an MCP gateway.

Trustpilot tools for your AI agents

83 tools are ready to call through Elaichi's MCP endpoint the moment you connect Trustpilot, governed by the same roles, restrictions, and audit log as everything else in Elaichi.

More from the catalog

Browse all 650+ connectors →

Questions, answered

How do I connect Trustpilot to Claude?

First, register an OAuth application inside your Trustpilot business account and paste its client ID and secret into Elaichi once, then sign in to Trustpilot when Elaichi asks. Second, in Claude open Customize, then Connectors, then Add, and paste https://api.elaichi.ai/mcp as the address. Claude will ask you to sign in to Elaichi, and after that Trustpilot is available in your conversations. Nobody else on the team has to touch the client ID or secret again.

Does Trustpilot work with ChatGPT and Cursor as well as Claude?

Yes. Once Trustpilot is connected in Elaichi, the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, Microsoft Copilot, any MCP client, and the Elaichi Agent. You connect Trustpilot once and every client picks it up.

What can an AI agent actually do with my Trustpilot data?

An agent can list your Trustpilot product reviews, read the summaries and attribute breakdowns behind them, look up a specific private review, and open or reply to the conversation attached to it. It can also create review invitation links, fetch your company profile, logo, images, and web links, and search Trustpilot for other businesses and categories. Because Trustpilot exposes a lot of actions, short concrete asks like "summarize reviews for the blue jacket" work better than long paragraphs.

Does connecting Trustpilot give the AI access to my whole business account?

No. Every request runs as the person who signed in, so the AI sees only the Trustpilot business units, product reviews, and conversations that person can already open. Elaichi can narrow that further, for example to reading reviews and summaries only, but it can never grant more than Trustpilot itself allows that person.

Can I stop an agent from changing things in Trustpilot?

Yes. In Elaichi you restrict Trustpilot action by action, so you can allow reading reviews and summaries while restricting replies in conversations or the creation of invitation links. A restricted action still appears in Elaichi's tool search, flagged as restricted, but Claude, ChatGPT, Cursor or Microsoft Copilot cannot run it, whatever the prompt says.

What happens to a Trustpilot connection when someone leaves?

When you offboard a person in Elaichi, their access to Trustpilot through every AI client ends immediately. If they had shared a Trustpilot connection with a team, the connection keeps working for everyone else. Disconnecting Trustpilot once in Elaichi removes it from Claude, ChatGPT, Cursor, Microsoft Copilot, and every other client at the same time.

Does the Trustpilot MCP connector work with Gemini, Codex, Claude Code or other MCP clients?

Yes. Trustpilot is reached over the same MCP endpoint every client uses, so anything that speaks MCP can call it — Gemini, Codex, Claude Code, Windsurf, Cline, Zed and OpenCode among them — alongside Claude, ChatGPT, Cursor, Microsoft Copilot, and the Elaichi Agent. The tools on offer and the access behind them are identical whichever client asks. Only the setup screen differs.

Is Elaichi an alternative to Zapier MCP for Trustpilot?

Yes. Both let Claude, ChatGPT or Cursor use Trustpilot. Zapier MCP fits a team that already automates in Zapier, since each person signs in and acts as themselves in that account. Elaichi fits when IT wants one address for the whole company, per-tool rules by role, and a record of every Trustpilot call.

How is Elaichi different from Composio for Trustpilot?

Composio gives AI agents tools and sign-in handling across 1,000+ apps, for developers building agents or people using an assistant, billed per tool call. Elaichi gives a company's own people governed access to Trustpilot: one address, restrictions per role or user, and $15 per user per month. Both have role permissions and a log of every call.

Put Trustpilot in front of your team

14 days of Black, no credit card. Connect it once and pick what each team can call.

Connect Trustpilot Talk to us

When the trial ends, nothing is deleted. You move to the free Personal plan, and connections, roles and the audit log stay where they are.

Add one link to your AI app

The same link for everyone on your team.

https://api.elaichi.ai/mcp

ChatGPT
Claude
Cursor
Microsoft Copilot

Trustpilot MCP connector

How to connect Trustpilot to Claude, ChatGPT, Cursor or Microsoft Copilot

Trustpilot MCP connector for Claude

Trustpilot MCP connector for Claude Code

Trustpilot MCP connector for ChatGPT

Trustpilot MCP connector for Cursor

Trustpilot MCP connector for Microsoft Copilot

Connect Trustpilot to any MCP client

What teams do with Trustpilot through Elaichi

Reply to a product review conversation

See which product attributes draw complaints

Pull the profile assets for a campaign page

Send a review invitation after delivery

Read every review before a renewal call

Compare star ratings across the catalog

What connecting Trustpilot gets you

Ask about reviews, get real answers back.

One Trustpilot endpoint, every client connects.

83 Trustpilot tools, zero custom code.

Each team gets its own Trustpilot toolbox.

Work through the connection, never the password.

Every Trustpilot action, logged and attributed.

From answering questions to doing the work

A schedule fires, Trustpilot work gets done.

Trustpilot health, refreshed on a schedule.

Elaichi vs Zapier MCP vs Composio for Trustpilot

Trustpilot tools for your AI agents

More from the catalog

Questions, answered

Put Trustpilot in front of your team