Zendesk Sell MCP connector
The Zendesk Sell connector brings your leads, contacts, notes, tasks, and pipeline stages into Claude, ChatGPT, Cursor, Microsoft Copilot, and the Elaichi Agent, so each salesperson can ask about and update their own Zendesk Sell records under their own login.
- OAuth or API key
- Free 14-day trial
- No credit card
List deals that moved stage this week
Working in Zendesk Sell with Elaichi
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List all Zendesk Sell contacts
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Get single Zendesk Sell contact by ID
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List all Zendesk Sell users
How to connect Zendesk Sell to Claude, ChatGPT, Cursor or Microsoft Copilot
Step by step, for each AI app
Zendesk Sell MCP connector for Claude
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1
Open Customize, then Connectors.
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2
Press Add.
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3
Name it, paste the MCP server URL, then Continue.
https://api.elaichi.ai/mcp -
4
Sign in and approve.
On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.
Zendesk Sell MCP connector for Claude Code
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1
In a terminal, run
claude mcp addwith the endpoint.https://api.elaichi.ai/mcp -
2
Start Claude Code and run
/mcp. -
3
Pick elaichi, then sign in and approve in the browser.
Terminal
$ claude mcp add --transport http elaichi --scope user https://api.elaichi.ai/mcp
Use --scope project instead to share it with the repository through .mcp.json.
Zendesk Sell MCP connector for ChatGPT
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1
Open Plugins, then press the + button.
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2
Name it and paste the endpoint into Server URL.
https://api.elaichi.ai/mcp -
3
Leave Authentication on OAuth, then tick the risk acknowledgement.
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4
Press Create, then sign in and approve.
Works on the web. The plugin directory lives at chatgpt.com/plugins.
Zendesk Sell MCP connector for Cursor
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1
Open
~/.cursor/mcp.json. -
2
Add the endpoint under
mcpServers.https://api.elaichi.ai/mcp -
3
Reload Cursor, then sign in and approve.
~/.cursor/mcp.json
{
"mcpServers": {
"elaichi": {
"url": "https://api.elaichi.ai/mcp"
}
}
}
Set up per machine, so repeat it on each computer you work from.
Zendesk Sell MCP connector for Microsoft Copilot
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1
In Copilot Studio, open your agent, then Tools, Add a tool, New tool and Model Context Protocol.
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2
Paste the endpoint into Server URL, choose OAuth 2.0, then Dynamic discovery, and press Create.
https://api.elaichi.ai/mcp -
3
Create a new connection, sign in and approve, then press Add to agent.
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4
Under Channels, open Teams and Microsoft Copilot and make the agent available in Microsoft Copilot.
- Server URL
- https://api.elaichi.ai/mcp
- Authentication
- OAuth 2.0
- Type
- Dynamic discovery
Microsoft Copilot was called Microsoft 365 Copilot. Keep the tool on end-user credentials, so each person signs in as themselves.
Connect Zendesk Sell to any MCP client
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1
Add the endpoint as a remote MCP server.
https://api.elaichi.ai/mcp -
2
Sign in and approve.
{
"mcpServers": {
"elaichi": {
"url": "https://api.elaichi.ai/mcp"
}
}
}
The Elaichi Agent already has these tools, with nothing to set up.
What teams do with Zendesk Sell through Elaichi
Ask in plain English. Each person’s AI can do only what they’re allowed to, and every action it takes in Zendesk Sell is logged.
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Sales
Catch a contact up after a call
Tell the agent what was said and it adds a note to the right Zendesk Sell contact and fixes the phone number or title that changed. The record is current before the next meeting starts.
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Sales
Turn a conference badge scan into a lead
Paste the name, company, and email from a business card and a new lead lands in Zendesk Sell with the right lead source attached. No form to fill in on the phone.
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Sales
See what is due before the day starts
Ask which Zendesk Sell tasks are overdue or due today and which leads each one belongs to, then push the ones that slipped to tomorrow in the same conversation.
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Sales operations
Clean up duplicate and stale leads
Pull every lead from a given source, spot the ones that duplicate an existing contact, and update or remove them so reps stop calling the same person twice.
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Marketing
Check which lead sources convert
List the lead sources set up in Zendesk Sell and the leads that came from each, then compare them against the pipeline stages to see where webinar and paid leads actually end up.
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Sales leadership
Review rep activity without opening the CRM
Ask for the notes and tasks a rep logged this week and get a plain summary of who they spoke to and what is still open, drawn from live Zendesk Sell records.
Try asking
- “List deals that moved stage this week”
- “Summarize open tasks for my Zendesk Sell contacts”
- “Which contacts have notes but no next task”
What connecting Zendesk Sell gets you
6 screens from Elaichi, each doing one job for your Zendesk Sell account.
Ask Elaichi to work across your apps.
List deals that moved stage this week
Summarize open tasks for my Zendesk Sell contacts
Which contacts have notes but no next task
Also runs in Claude, ChatGPT, Cursor or Microsoft Copilot
The agent
Ask about deals, read the answer.
Plain language questions answered from live Zendesk Sell contacts, deals and notes.
Copy the endpoint
AI apps
One endpoint serves Claude, ChatGPT, Cursor and Microsoft Copilot.
Connect Zendesk Sell from any MCP client over OAuth, no SDK, no shared key.
Tool catalog
101 Zendesk Sell tools, no custom code.
Contacts, deals, stages, notes, tasks and users, each with listed methods and resources.
Toolboxes
Every team gets its own toolbox.
Curate Zendesk Sell toolboxes per team so each one sees a scoped set.
Shared connections
Teammates use accounts they never hold.
See who connected each Zendesk Sell account and which teams and members share it.
Audit log
Answer who touched which contact, when.
Every Zendesk Sell call lands append only with actor, action, type and resource.
From answering questions to doing the work
A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations, collections and live dashboards come with the Black plan.
Zendesk Sell digest
Run 418 · started 2 minutes ago · on behalf of Emily Carter
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✓
Schedule
Every weekday at 8:00 AM
0.2s -
✓
Fetch contacts
Zendesk Sell
1.4s -
✓
Group by owner
Transform
0.1s -
✓
Draft the digest
Agent step
Ran with 4 tools, returned a structured summary
6.2s -
Approve the digest
Needs approval
Assigned to Jake Morgan
Approve Deny -
Post the digest
Zendesk Sell
Queued
Automations
A schedule fires, the pipeline digest ships.
Fetch deals, group them, draft a digest, get approval, post back to Zendesk Sell.
Zendesk Sell health
Refreshed 4 minutes ago · every 15 minutes · from the contacts collection
Contacts
1,284 ↓ 12%
Deals
96 ↓ 8%
Needs attention
3 ↑ 2
Updated this week
412 ↑ 9%
Contacts created
Last 14 days
By team
Share of activity
Sales EMEA 34%
Sales AMER 27%
Sales Ops 21%
Account Management 18%
Collections and dashboards
Pipeline numbers arrive before anyone asks.
Four metrics, 14 days of new deals and a team breakdown, refreshed on schedule.
For IT and engineering
Elaichi vs Zapier MCP vs Composio for Zendesk Sell
All three can connect Zendesk Sell to an AI assistant, and all three have admin controls. They differ in where access lives and how you pay.
| What to check | Elaichi | Zapier MCP | Composio |
|---|---|---|---|
| Where the AI connects |
One address for the whole organization.
https://api.elaichi.ai/mcp
|
A server per member, created at sign-in. | An MCP endpoint per team, or an SDK. |
| Control over Zendesk Sell tools | Allow or restrict single Zendesk Sell tools, per role or user. | App and action restrictions on the account. | Role permissions, down to the action. |
| Record of calls | One audit entry per Zendesk Sell call. | A History tab of tool calls. | A log of every tool call. |
| Single sign-on | SAML or OIDC, plus SCIM, on Gold. | SAML on Enterprise. | SAML and OIDC on Enterprise. |
| Price | Free for one person; $15 per user per month on Gold. | 2 tasks per successful call. | Billed per tool call. |
Sources: Zapier MCP docs, security, usage; Composio docs, gateway, enterprise, pricing. Checked September 2026.
Longer take: Zapier MCP alternative and when you don't need an MCP gateway.
Zendesk Sell tools for your AI agents
101 tools are ready to call through Elaichi's MCP endpoint the moment you connect Zendesk Sell, governed by the same roles, restrictions, and audit log as everything else in Elaichi.
No tools match your search.
Questions, answered
How do I connect Zendesk Sell to Claude?
In Elaichi, choose Zendesk Sell from the connector list. Zendesk Sell asks you to register an OAuth application in its settings once, so whoever connects it pastes in that application's client ID and secret and then signs in to Zendesk Sell in the browser; after that first setup, everyone else just signs in with their own Zendesk Sell login. Then in Claude open Customize, then Connectors, then Add, and paste https://api.elaichi.ai/mcp. Your Zendesk Sell leads, contacts, notes, and tasks are available in Claude from the next conversation.
Does Zendesk Sell work with ChatGPT and Cursor as well as Claude?
Yes. Once Zendesk Sell is connected in Elaichi, the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, Microsoft Copilot, any other MCP client, and the Elaichi Agent. You connect Zendesk Sell once and every client you use picks it up.
What can an AI agent actually do with my Zendesk Sell data?
An agent can look up any lead or contact in Zendesk Sell, create new ones, and update them when details change. It can read and write notes, create and reschedule tasks, and list your users, pipeline stages, and lead sources so it can answer questions like who owns a lead or where a source's leads tend to stall. Because Zendesk Sell exposes a lot of actions, short concrete asks such as "add a note to Priya Shah saying she wants a demo Tuesday" work better than long paragraphs.
Does connecting Zendesk Sell give the AI access to everyone's leads and contacts?
No. Every request to Zendesk Sell runs as the person who signed in, so a rep who can only see their own leads and contacts in Zendesk Sell sees exactly the same through Claude or ChatGPT. Elaichi can narrow that further, for example to read only, but it can never grant anything the person's Zendesk Sell account does not already allow.
Can I stop an agent from deleting or changing things in Zendesk Sell?
Yes. In Elaichi you can restrict individual actions on Zendesk Sell, such as deleting contacts, leads, notes, or tasks, while leaving reading and creating open. A restricted action still appears in Elaichi's tool search, flagged as restricted, but Claude, ChatGPT, Cursor or Microsoft Copilot cannot run it, whatever the prompt says.
What happens to a Zendesk Sell connection when someone leaves?
When you offboard someone in Elaichi, their access to Zendesk Sell through every AI client ends immediately, and their past actions stay in the audit log under their name. A shared Zendesk Sell connection keeps working for everyone else on the team. If you ever want Zendesk Sell out entirely, disconnecting it once in Elaichi removes it from Claude, ChatGPT, Cursor, Microsoft Copilot, and the Elaichi Agent at the same time.
Does the Zendesk Sell MCP connector work with Gemini, Codex, Claude Code or other MCP clients?
Yes. Zendesk Sell is reached over the same MCP endpoint every client uses, so anything that speaks MCP can call it — Gemini, Codex, Claude Code, Windsurf, Cline, Zed and OpenCode among them — alongside Claude, ChatGPT, Cursor, Microsoft Copilot, and the Elaichi Agent. The tools on offer and the access behind them are identical whichever client asks. Only the setup screen differs.
Is Elaichi an alternative to Zapier MCP for Zendesk Sell?
Yes. Both let Claude, ChatGPT or Cursor use Zendesk Sell. Zapier MCP fits a team that already automates in Zapier, since each person signs in and acts as themselves in that account. Elaichi fits when IT wants one address for the whole company, per-tool rules by role, and a record of every Zendesk Sell call.
How is Elaichi different from Composio for Zendesk Sell?
Composio gives AI agents tools and sign-in handling across 1,000+ apps, for developers building agents or people using an assistant, billed per tool call. Elaichi gives a company's own people governed access to Zendesk Sell: one address, restrictions per role or user, and $15 per user per month. Both have role permissions and a log of every call.
Put Zendesk Sell in front of your team
14 days of Black, no credit card. Connect it once and pick what each team can call.
When the trial ends, nothing is deleted. You move to the free Personal plan, and connections, roles and the audit log stay where they are.
Add one link to your AI app
The same link for everyone on your team.
https://api.elaichi.ai/mcp
ChatGPT
Claude
Cursor
Microsoft Copilot