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Shadow AI

Why people paste company data into assistants, what your existing controls can and cannot see, and what actually reduces it.

7 min read

Sales Notes Outside the CRM AI: Diagnose and Fix

Sales notes outside the CRM AI threads usually mean logging costs a rep more than it returns. Diagnose why first, then decide if a write-back is the fix.

Pranasri Marripudi

7 min read

Shadow AI at a Small Company: The Smallest Real Step

Shadow AI at a small company rarely needs a policy program. The smallest fix is one endpoint, read-only rules on two apps, and one audit screen you can read.

Uday Gajavalli

6 min read

What AI tool spend on expense reports reveals

AI tool spend on expense reports shows what four teams bought, not what those tools reached. What consolidating onto one governed endpoint changes.

Raajshekhar Rajan

7 min read

Unsanctioned Automation AI Tools: Finding One

Unsanctioned automation AI tools usually start as one teammate's personal Zap. How to inventory it, and why per-member accounts become an offboarding risk.

Roopendra Talekar

10 min read

Find the MCP servers employees have installed

No admin console lists the MCP servers employees have installed. The order that works: a device sweep, the vendor logs that exist, then a direct ask.

Nachi Raman

11 min read

Stop sharing personal API keys with AI tools

Find where people sharing personal API keys with AI tools put them, lean on what the key issuers already catch, then remove the reason to paste one.

Nachi Raman

8 min read

Replace personal MCP servers on employee laptops

Find the MCP servers employees run from each client's config file, then replace personal MCP servers and their tokens with one governed endpoint.

Uday Gajavalli

7 min read

AI tool usage questionnaire answers you can prove

AI tool usage questionnaire answers split three ways: rows you can evidence today, rows that need something in the call path, and rows nobody can answer.

Nachi Raman

7 min read

Support Agents Pasting Tickets Into AI: Why They Do It

Support agents pasting tickets into AI is a rational response to a slow copy path. Read access to the ticket system removes the reason.

Pranasri Marripudi

9 min read

Engineers using ChatGPT at work: block or scope it

For engineers using ChatGPT at work, scope access rather than block it. A block moves the paste to a phone; scoped access removes the reason to paste.

Nachi Raman

9 min read

Employees pasting customer data into AI

No single log records employees pasting customer data into AI. Measure it from three partial sources, report a range, and remove the reason to paste.

Roopendra Talekar

10 min read

CASB and AI agents: what each layer can see

CASB and AI agents: a CASB sees who reached which AI service and how much data moved, but not which tool an agent ran or which account it changed.

Raajshekhar Rajan

9 min read

Proving AI actions in access review evidence

To prove AI actions in access review evidence, record the person and the client behind each call as it happens. SaaS logs name the account, not the client.

Raajshekhar Rajan

8 min read

Shadow AI browser extension log: what it proves

A shadow AI browser extension log proves which AI extensions are installed, where, and which sites they asked to read. It cannot show what anyone pasted.

Uday Gajavalli

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  • Microsoft Copilot