Shadow AI
Why people paste company data into assistants, what your existing controls can and cannot see, and what actually reduces it.
Sales Notes Outside the CRM AI: Diagnose and Fix
Sales notes outside the CRM AI threads usually mean logging costs a rep more than it returns. Diagnose why first, then decide if a write-back is the fix.
Shadow AI at a Small Company: The Smallest Real Step
Shadow AI at a small company rarely needs a policy program. The smallest fix is one endpoint, read-only rules on two apps, and one audit screen you can read.
What AI tool spend on expense reports reveals
AI tool spend on expense reports shows what four teams bought, not what those tools reached. What consolidating onto one governed endpoint changes.
Unsanctioned Automation AI Tools: Finding One
Unsanctioned automation AI tools usually start as one teammate's personal Zap. How to inventory it, and why per-member accounts become an offboarding risk.
Find the MCP servers employees have installed
No admin console lists the MCP servers employees have installed. The order that works: a device sweep, the vendor logs that exist, then a direct ask.
Stop sharing personal API keys with AI tools
Find where people sharing personal API keys with AI tools put them, lean on what the key issuers already catch, then remove the reason to paste one.
Replace personal MCP servers on employee laptops
Find the MCP servers employees run from each client's config file, then replace personal MCP servers and their tokens with one governed endpoint.
AI tool usage questionnaire answers you can prove
AI tool usage questionnaire answers split three ways: rows you can evidence today, rows that need something in the call path, and rows nobody can answer.
Support Agents Pasting Tickets Into AI: Why They Do It
Support agents pasting tickets into AI is a rational response to a slow copy path. Read access to the ticket system removes the reason.
Engineers using ChatGPT at work: block or scope it
For engineers using ChatGPT at work, scope access rather than block it. A block moves the paste to a phone; scoped access removes the reason to paste.
Employees pasting customer data into AI
No single log records employees pasting customer data into AI. Measure it from three partial sources, report a range, and remove the reason to paste.
CASB and AI agents: what each layer can see
CASB and AI agents: a CASB sees who reached which AI service and how much data moved, but not which tool an agent ran or which account it changed.
Proving AI actions in access review evidence
To prove AI actions in access review evidence, record the person and the client behind each call as it happens. SaaS logs name the account, not the client.
Shadow AI browser extension log: what it proves
A shadow AI browser extension log proves which AI extensions are installed, where, and which sites they asked to read. It cannot show what anyone pasted.
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