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Ada MCP connector

The Ada connector links your Ada helpdesk to Claude, ChatGPT, Cursor, Microsoft Copilot, and any MCP client, so your team can look up end users, tidy knowledge articles and sources, review audit events, and start email conversations by asking in plain language.

  • Connects with an API key
  • Free 14-day trial
  • No credit card
ChatGPT Elaichi connected

List Ada knowledge sources with no articles updated recently.

Working in Ada with Elaichi

  • List all Ada audit log events
  • Get single Ada end user by ID
  • List all Ada end users
Ask anything…
Governance / Audit log Last 24 hours
Ada List all Ada end users Emily Carter · ChatGPT · 9:41 AM Done
Ada Get single Ada end user by ID Emily Carter · ChatGPT · 9:41 AM Done
Ada List all Ada audit log events Emily Carter · ChatGPT · 9:41 AM Done
Ada Update a Ada end user by ID Megan Brooks · Claude · 9:38 AM Done
Ada Create a Ada end user Ryan Hayes · Cursor · 9:35 AM Done

How to connect Ada to Claude, ChatGPT, Cursor or Microsoft Copilot

Step by step, for each AI app

Ada MCP connector for Claude

  1. 1

    Open Customize, then Connectors.

  2. 2

    Press Add.

  3. 3

    Name it, paste the MCP server URL, then Continue.

    https://api.elaichi.ai/mcp
  4. 4

    Sign in and approve.

On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.

Ada MCP connector for Claude Code

  1. 1

    In a terminal, run claude mcp add with the endpoint.

    https://api.elaichi.ai/mcp
  2. 2

    Start Claude Code and run /mcp.

  3. 3

    Pick elaichi, then sign in and approve in the browser.

Terminal

$ claude mcp add --transport http elaichi --scope user https://api.elaichi.ai/mcp

Use --scope project instead to share it with the repository through .mcp.json.

Ada MCP connector for ChatGPT

  1. 1

    Open Plugins, then press the + button.

  2. 2

    Name it and paste the endpoint into Server URL.

    https://api.elaichi.ai/mcp
  3. 3

    Leave Authentication on OAuth, then tick the risk acknowledgement.

  4. 4

    Press Create, then sign in and approve.

Works on the web. The plugin directory lives at chatgpt.com/plugins.

Ada MCP connector for Cursor

  1. 1

    Open ~/.cursor/mcp.json.

  2. 2

    Add the endpoint under mcpServers.

    https://api.elaichi.ai/mcp
  3. 3

    Reload Cursor, then sign in and approve.

~/.cursor/mcp.json

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

Set up per machine, so repeat it on each computer you work from.

Ada MCP connector for Microsoft Copilot

  1. 1

    In Copilot Studio, open your agent, then Tools, Add a tool, New tool and Model Context Protocol.

  2. 2

    Paste the endpoint into Server URL, choose OAuth 2.0, then Dynamic discovery, and press Create.

    https://api.elaichi.ai/mcp
  3. 3

    Create a new connection, sign in and approve, then press Add to agent.

  4. 4

    Under Channels, open Teams and Microsoft Copilot and make the agent available in Microsoft Copilot.

Server URL
https://api.elaichi.ai/mcp
Authentication
OAuth 2.0
Type
Dynamic discovery

Microsoft Copilot was called Microsoft 365 Copilot. Keep the tool on end-user credentials, so each person signs in as themselves.

Connect Ada to any MCP client

  1. 1

    Add the endpoint as a remote MCP server.

    https://api.elaichi.ai/mcp
  2. 2

    Sign in and approve.

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

The Elaichi Agent already has these tools, with nothing to set up.

What teams do with Ada through Elaichi

Ask in plain English. Each person’s AI can do only what they’re allowed to, and every action it takes in Ada is logged.

  • Support

    Look up a customer before replying

    Ask for an end user's record in Ada by their ID and get their details back in the chat, then correct a name or contact detail without opening another tab.

  • Knowledge

    Prune outdated knowledge articles

    List the knowledge articles Ada is answering from, spot the ones that are stale, and remove them one at a time or in a batch so the assistant stops quoting old policy.

  • Knowledge

    Add a new knowledge source

    Point Ada at a new help center or document set by creating a knowledge source, or update the details of an existing one when the content moves.

  • Knowledge

    Clean up knowledge tags in bulk

    Review the tags applied across Ada knowledge articles, retire the ones nobody uses, and apply the right tags to a batch of articles in one go.

  • Support operations

    Open a new channel for customers

    See which channels Ada is already serving and create a new one when a team launches on a fresh surface, so conversations start landing in the right place.

  • Security and compliance

    Review what changed in Ada

    Pull the Ada audit log events for a given period to see who changed settings, articles, or connected platforms, and summarize them for a review.

Try asking

  • “List Ada knowledge sources with no articles updated recently.”
  • “Which Ada knowledge tags cover the most articles?”
  • “Show Ada end users created in the last seven days.”

See all 47 Ada tools →

What connecting Ada gets you

6 screens from Elaichi, each doing one job for your Ada account.

Elaichi Agent

Ask Elaichi to work across your apps.

List Ada knowledge sources with no articles updated recently.

Which Ada knowledge tags cover the most articles?

Show Ada end users created in the last seven days.

Also runs in Claude, ChatGPT, Cursor or Microsoft Copilot

The agent

Ask about end users, get real answers.

Plain language questions run against live Ada end users, articles and tags.

ElaichiAI apps
Claude ChatGPT Cursor Microsoft Copilot

Copy the endpoint

https://api.elaichi.ai/mcp
Client Connected by Status Last used
Claude
E

Emily Carter

• Connected 4 minutes ago
Cursor
M

Megan Brooks

• Connected 2 hours ago
ChatGPT
R

Ryan Hayes

• Connected Yesterday

AI apps

Claude, ChatGPT, Cursor and Microsoft Copilot reach Ada.

One org MCP endpoint over OAuth, no SDK and no shared API key.

ElaichiTools
Tool Action Description
List all Ada audit log events List List ada audit log events, newest first, within a time window. Returns: id, timestamp, entity_type, entity_id, activity, actor_email, actor_name, actor_user_id. The time window (end_date - start_date) may not exceed 30 days; no field filters are exposed. Required: start_date.
Get single Ada end user by ID Get Get a specific Ada end user by id. Returns: end_user_id, external_id, profile, created_at, updated_at. Required: id.
Update a Ada end user by ID Update Update a specific Ada end user by id. Returns: end_user_id, external_id, profile, created_at, updated_at. A 409 is returned if the requested external_id is already assigned to a different end user. Required: id, profile.
List all Ada end users List List Ada end users with cursor pagination, or look up a single end user by external_id. Returns each record with: end_user_id, external_id, profile, created_at, updated_at. external_id is mutually exclusive with pagination and available for custom channel integrations only (V1).
Create a Ada end user Create Create a new Ada end user with optional profile data and sensitive metadata. Returns: end_user_id, external_id, profile, created_at, updated_at. Supports idempotent upsert via external_id. End users not associated with a conversation within 24 hours are automatically deleted.

Tool catalog

47 Ada tools ready to call.

End users, knowledge sources, articles and tags, with no custom code written.

ElaichiToolboxes
Name Source template Tools Created

Support toolbox

Ada · end users and conversations

Ada starter 18 Mar 4, 2026

Knowledge toolbox

Ada · articles and knowledge sources

— 9 Mar 2, 2026

Content Ops toolbox

Ada · tags and bulk article cleanup

— 24 Feb 27, 2026

Compliance toolbox

Ada · audit log events

Ada starter 6 Feb 19, 2026

Analytics toolbox

Ada · article and end user reporting

— 31 Jan 30, 2026

Onboarding toolbox

Ada · new end user records

— 12 Jan 22, 2026

Toolboxes

Every team gets its own Ada toolbox.

Support, knowledge and analytics each see only the Ada tools they need.

ElaichiConnections
Connection Scope Status Access
AD

Ada (Support EMEA)

Connected by Emily Carter

Personal • Active 1 team · 6 members
AD

Ada (Support US)

Connected by Jake Morgan

Organization • Active 3 teams · 24 members
AD

Ada (Knowledge Base)

Connected by Megan Brooks

Organization • Active 2 teams · 11 members
AD

Ada (Compliance)

Connected by Tyler Reed

Personal • Needs re-auth 1 team · 3 members
AD

Ada (Onboarding)

Connected by Ryan Hayes

Personal • Active Not shared
AD

Ada (Analytics)

Connected by Ashley Parker

Personal • Active 2 teams · 9 members

Shared connections

Share Ada access, never the credential.

See who connected each Ada account and which teams and members use it.

ElaichiAudit log
When Who What happened Type

2 minutes ago

Mar 6, 2026, 3:10 PM

E

Emily Carter

[email protected]

Restriction Created Access

8 minutes ago

Mar 6, 2026, 3:04 PM

J

Jake Morgan

[email protected]

Restriction Updated Access

14 minutes ago

Mar 6, 2026, 2:58 PM

M

Megan Brooks

[email protected]

Role Assigned Access

20 minutes ago

Mar 6, 2026, 2:52 PM

T

Tyler Reed

[email protected]

Ada Users Updated MCP

26 minutes ago

Mar 6, 2026, 2:46 PM

R

Ryan Hayes

[email protected]

Ada End users Created MCP

32 minutes ago

Mar 6, 2026, 2:40 PM

A

Ashley Parker

[email protected]

Ada End users List Toolbox

Audit log

Every Ada call is on the record.

When, who, what happened, type and resource for each article and end user.

From answering questions to doing the work

A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations, collections and live dashboards come with the Black plan.

Ada digest

Run 418 · started 2 minutes ago · on behalf of Emily Carter

  1. ✓

    Schedule

    Every weekday at 8:00 AM

    0.2s
  2. ✓

    Fetch end users

    Ada

    1.4s
  3. ✓

    Group by owner

    Transform

    0.1s
  4. ✓

    Draft the digest

    Agent step

    Ran with 4 tools, returned a structured summary

    6.2s
  5. Approve the digest

    Needs approval

    Assigned to Jake Morgan

    Approve
  6. Post the digest

    Ada

    Queued

Automations

A schedule fires, Ada work finishes.

Fetch end users, group them, draft a digest, approve, post back to Ada.

Ada health

Refreshed 4 minutes ago · every 15 minutes · from the end users collection

Live

End users

1,284 ↓ 12%

Knowledge sources

96 ↓ 8%

Needs attention

3 ↑ 2

Updated this week

412 ↑ 9%

End users created

Last 14 days

By team

Share of activity

Support EMEA 34%

Support US 27%

Knowledge Base 21%

Compliance 18%

Collections and dashboards

Ada health, counted not guessed.

Four metrics, 14 days of articles created, split by team, refreshed on schedule.

For IT and engineering

Elaichi vs Zapier MCP vs Composio for Ada

All three can connect Ada to an AI assistant, and all three have admin controls. They differ in where access lives and how you pay.

Elaichi compared with Zapier MCP and Composio for Ada, by what to check
What to check Elaichi Zapier MCP Composio
Where the AI connects One address for the whole organization. https://api.elaichi.ai/mcp A server per member, created at sign-in. An MCP endpoint per team, or an SDK.
Control over Ada tools Allow or restrict single Ada tools, per role or user. App and action restrictions on the account. Role permissions, down to the action.
Record of calls One audit entry per Ada call. A History tab of tool calls. A log of every tool call.
Single sign-on SAML or OIDC, plus SCIM, on Gold. SAML on Enterprise. SAML and OIDC on Enterprise.
Price Free for one person; $15 per user per month on Gold. 2 tasks per successful call. Billed per tool call.

Sources: Zapier MCP docs, security, usage; Composio docs, gateway, enterprise, pricing. Checked September 2026.

Longer take: Zapier MCP alternative and when you don't need an MCP gateway.

Ada tools for your AI agents

47 tools are ready to call through Elaichi's MCP endpoint the moment you connect Ada, governed by the same roles, restrictions, and audit log as everything else in Elaichi.

Questions, answered

How do I connect Ada to Claude?

First connect Ada in Elaichi, which asks you for your Ada API key and nothing else. There is no OAuth application to register and no client ID or secret to generate. Then in Claude go to Customize, then Connectors, then Add, and paste in https://api.elaichi.ai/mcp. Sign in with your Elaichi account and Ada is available in your next conversation.

Does Ada work with ChatGPT and Cursor as well as Claude?

Yes. Once Ada is connected in Elaichi, the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, Microsoft Copilot, any other MCP client, and the Elaichi Agent. You connect Ada once and every client you use picks it up.

What can an AI agent actually do with my Ada data?

With Ada connected, an agent can look up or update an end user, list and remove knowledge articles, create or change knowledge sources, manage knowledge tags in bulk, list and create channels, start an email conversation, and read audit log events. Ada exposes a large set of actions, so the agent searches for the right one as you ask. Short, concrete asks like "list Ada knowledge sources" work better than long paragraphs.

Does connecting Ada give the AI access to everything in my Ada account?

No. Every call to Ada runs under the API key that the person connected, so the agent can only reach what that key is allowed to see and change in Ada. Elaichi can narrow that further, for example to read-only knowledge work, and it can never grant more than the Ada key itself allows.

Can my team share one Ada connection?

Yes. One person connects Ada in Elaichi and shares the connection with a team, and nobody else ever sees or handles the Ada API key. Each teammate still signs in to Elaichi as themselves, so every Ada action in the audit log is tied to the person who asked for it.

Can I stop an agent from deleting or changing things in Ada?

Yes. In Elaichi you can restrict individual Ada actions, such as deleting knowledge articles or updating end users, for one role or for every role. A restricted action still appears in Elaichi's tool search, flagged as restricted, but Claude, ChatGPT, Cursor, Microsoft Copilot, or any other client cannot run it, whatever the prompt says.

What happens to an Ada connection when someone leaves?

When you offboard a person in Elaichi, their access to Ada through every AI client ends at once. If they had shared an Ada connection with a team, it keeps working for everyone else. If you want Ada gone entirely, disconnecting it once in Elaichi removes it from Claude, ChatGPT, Cursor, Microsoft Copilot, and every other client at the same time.

Does the Ada MCP connector work with Gemini, Codex, Claude Code or other MCP clients?

Yes. Ada is reached over the same MCP endpoint every client uses, so anything that speaks MCP can call it — Gemini, Codex, Claude Code, Windsurf, Cline, Zed and OpenCode among them — alongside Claude, ChatGPT, Cursor, Microsoft Copilot, and the Elaichi Agent. The tools on offer and the access behind them are identical whichever client asks. Only the setup screen differs.

Is Elaichi an alternative to Zapier MCP for Ada?

Yes. Both let Claude, ChatGPT or Cursor use Ada. Zapier MCP fits a team that already automates in Zapier, since each person signs in and acts as themselves in that account. Elaichi fits when IT wants one address for the whole company, per-tool rules by role, and a record of every Ada call.

How is Elaichi different from Composio for Ada?

Composio gives AI agents tools and sign-in handling across 1,000+ apps, for developers building agents or people using an assistant, billed per tool call. Elaichi gives a company's own people governed access to Ada: one address, restrictions per role or user, and $15 per user per month. Both have role permissions and a log of every call.

Put Ada in front of your team

14 days of Black, no credit card. Connect it once and pick what each team can call.

When the trial ends, nothing is deleted. You move to the free Personal plan, and connections, roles and the audit log stay where they are.

Add one link to your AI app

The same link for everyone on your team.

https://api.elaichi.ai/mcp
  • ChatGPT
  • Claude
  • Cursor
  • Microsoft Copilot