Pylon MCP connector

• List List all Pylon me Get details of the current user
• List List all Pylon users List users in Pylon. Returns user fields: avatar_url, email, emails, id, name, role_id, and status in the response.
• Get Get single Pylon user by ID Get a user by its id in Pylon. Returns user fields: avatar_url, email, emails, id, name, role_id, and status in the response.
• Update Update a Pylon user by ID Update a user in Pylon. Requires id. Returns avatar_url, email, emails, id, name, role_id, and status for the updated user in the response.
• List List all Pylon user roles List all user roles in Pylon. Returns id, name, and slug fields for each user role in the response.
• List List all Pylon teams List teams in Pylon. Returns id, name, and users (including email and id) for each team.
• Get Get single Pylon team by ID Get a team by its id in Pylon. Returns id, name, and users (including email and id) for each team.
• Create Create a Pylon team Create a new team in Pylon. Returns id, name, and users fields in the response for the created team.
• Update Update a Pylon team by ID Update an existing team in Pylon using id. Returns id, name, and users array (each with email and id) in the response.
• Create Create a Pylon attachment Create an attachment in Pylon. Returns id, name, description, and url of the created attachment in the response.
• List List all Pylon accounts List accounts in Pylon. Requires limit. Returns account fields including id, name, type, created_at, domains, owner, tags, custom_fields, channels, external_ids, primary_domain, and latest_customer_activity_time in the response.
• Get Get single Pylon account by ID Get an account in Pylon by id. Returns id, name, type, created_at, domains, primary_domain, owner, channels, external_ids, tags, custom_fields, crm_settings, and latest_customer_activity_time.
• Create Create a Pylon account Create an account in Pylon with the required name. Returns fields including channels, created_at, crm_settings, custom_fields, domains, external_ids, id, latest_customer_activity_time, name, owner, primary_domain, tags, and type.
• Update Update a Pylon account by ID Update an existing account in Pylon using id. Returns channels linked to the account, created_at timestamp, crm_settings details, custom_fields, domain, domains, external_ids, account id, latest_customer_activity_time, name, owner info, primary_domain, tags, and type.
• Delete Delete a Pylon account by ID Delete an existing account in Pylon. Requires id. Returns request_id indicating the deletion request.
• Create Create a Pylon account activity Create a new activity for an account in Pylon. Requires id and slug. Returns success status and request_id in the response.
• Create Create a Pylon account highlight Create a new account highlight in Pylon. Requires account_id and content_html. Returns account_id, content_html, created_at, expires_at, id, and updated_at in the response.
• Update Update a Pylon account highlight by ID Update an account highlight in Pylon. Requires account_id and id. Returns account_id, content_html, created_at, expires_at, id, and updated_at fields in the response.
• Delete Delete a Pylon account highlight by ID Delete an account highlight in Pylon. Requires account_id and id. The response includes success indicating if the operation was successful.
• List List all Pylon contacts List all contacts in Pylon. Returns account.id, avatar_url, custom_fields, email, emails, id, name, and portal_role for each contact.
• Get Get single Pylon contact by ID Get a contact in Pylon by id. Returns fields including id, name, email, avatar_url, portal_role, account (with id), emails, and custom_fields. Requires id and limit.
• Create Create a Pylon contact Create a new contact in Pylon. Requires email and name. Returns id, name, email, avatar_url, portal_role, account.id, custom_fields, and emails in the response.
• Update Update a Pylon contact by ID Update an existing contact in Pylon by id. Returns id, name, email, avatar_url, portal_role, custom_fields, emails, account.id. Requires id.
• List List all Pylon custom fields List custom-fields in Pylon using object_type. Returns fields such as id, label, object_type, type, slug, source, description, default_value, default_values, is_read_only, created_at, updated_at, select_metadata. Requires object_type.
• Get Get single Pylon custom field by ID Get a custom field in Pylon by id. Returns created_at, default_value, default_values, description, id, is_read_only, label, object_type, select_metadata, slug, source, type, and updated_at in the response.
• Create Create a Pylon custom field Create a custom field in Pylon. Requires label, object_type, and type. Returns fields such as id, label, type, object_type, slug, default_value, default_values, description, select_metadata, source, created_at, updated_at, and is_read_only.
• Update Update a Pylon custom field by ID Update a custom field in Pylon using id. Returns created_at, default_value, default_values, description, id, is_read_only, label, object_type, select_metadata, slug, source, type, and updated_at in the response.
• List List all Pylon issues List issues in Pylon using start_time and end_time. Returns fields such as id, title, state, assignee, requester, created_at, resolution_time, csat_responses, tags, and more in the response.
• Get Get single Pylon issue by ID Get a specific issue in Pylon. Requires id. Returns fields including id, title, state, assignee, requester, created_at, body_html, tags, link, number, team, and timestamps in the response.
• Create Create a Pylon issue Create a new issue in Pylon. Requires body_html and title. Returns fields such as id, title, body_html, requester, assignee, team, state, tags, created_at, latest_message_time, number, resolution_time, and type in the response.
• Update Update a Pylon issue by ID Update an existing issue in Pylon by id. Returns fields including id, assignee, body_html, created_at, custom_fields, customer_portal_visible, requester, state, tags, team, number, title, and key metrics in the response.
• Delete Delete a Pylon issue by ID Delete an existing issue in Pylon. Requires id. The response returns request_id as confirmation of the operation.
• Action Pylon issues snooze Snooze an issue in Pylon. Requires id and snooze_until. Returns fields such as account, assignee, body_html, created_at, state, snoozed_until_time, requester, resolution_time, tags, and type in the response.
• Action Pylon issues link or unlink Link or unlink external issues to or from an issue in Pylon. Requires id, external_issue_id, and source. Returns fields such as id, assignee info, external_issues, state, and key timing and status fields in the response.
• List List all Pylon knowledge bases List all knowledge bases in Pylon. Returns id, default_language, slug, supported_languages, and title for each knowledge base in the response.
• Get Get single Pylon knowledge base by ID Get a knowledge base in Pylon by id. Returns id, default_language, slug, supported_languages, and title in the response.
• Action Pylon messages redact Redact a specific message in Pylon. Requires id and message_id. Returns author, email_info, file_urls, id, is_private, message_html, source, thread_id, and timestamp for the redacted message.
• List List all Pylon tags List all tags in Pylon. Returns hex_color, id, object_type, and value for each tag.
• Get Get single Pylon tag by ID Get a tag in Pylon by id. Returns id, value, hex_color, and object_type fields in the response.
• Create Create a Pylon tag Create a new tag in Pylon. Requires object_type and value. Returns hex_color, id, object_type, and value fields in the response.
• Update Update a Pylon tag by ID Update an existing tag in Pylon by id. Returns hex_color, id, object_type, and value for the updated tag.
• Delete Delete a Pylon tag by ID Delete a tag in Pylon. Requires id. Returns request_id field indicating the request identifier in the response.
• List List all Pylon ticket forms List ticket-forms in Pylon. Returns id, name, slug, url, is_public, description_html, and fields (with name, slug, type, description_html) for each ticket-form.
• List List all Pylon users search Search users in Pylon with a required filter parameter. Returns id, email, emails, name, avatar_url, role_id, and status fields for matched users.
• List List all Pylon knowledge base collections List all collections in a specific knowledge base in Pylon. Requires id. Returned fields include created_at, description, id, parent_collection_id, slug, and title for each collection.
• Create Create a Pylon knowledge base collection Create a new knowledge-base-collections resource in Pylon using id and title. Returns id, title, description, slug, parent_collection_id, and created_at fields in the response.
• Create Create a Pylon knowledge base article Create a new knowledge-base-article in Pylon using id, author_user_id, body_html, and title. Returns current_published_content_html, id, identifier, is_published, last_published_at, slug, title, and visibility_config fields in the response.
• Update Update a Pylon knowledge base article by ID Update an existing knowledge-base-articles resource in Pylon using id and article_id. Returns current_published_content_html, id, identifier, is_published, last_published_at, slug, title, and visibility_config in the response.
• Create Create a Pylon knowledge base route redirect Create a route redirect in Pylon knowledge base. Requires id, from_path, object_id, and object_type. Returns created_at, from_path, id, language, object_id, and object_type fields in the response.
• List List all Pylon issues search Search issues in Pylon using a required filter; returns issues with fields including id, state, created_at, title, requester, assignee, custom_fields, tags, and link in the response. Requires filter.
• List List all Pylon issue followers Get followers of an issue in Pylon. Requires id. Returns an array of follower objects with id and type fields for each follower.
• Create Create a Pylon issue follower Add or remove followers for an issue in Pylon. Requires id. Returns data with id and type of each follower and the request_id of the operation in the response.
• List List all Pylon contacts search Search contacts in Pylon by filter. Requires filter. Returns account.id, avatar_url, custom_fields, email, emails, id, name, and portal_role in the response.
• List List all Pylon activity types List custom activity types in Pylon. Returns icon_url, id, label, and slug fields for each activity type.
• List List all Pylon account search Search accounts in Pylon using a required filter. Returns data including id, name, domains, tags, type, created_at, owner, channels, crm_settings, external_ids, custom_fields, latest_customer_activity_time, and primary_domain for each account.

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