Richpanel MCP connector

• List List all Richpanel users List all users (agents) in Richpanel. Returns an array of user objects with details about each user.
• Get Get single Richpanel user by ID Get details of a user in Richpanel using id. Returns user fields including id, name, created_at, and updated_at.
• List List all Richpanel teams List teams in Richpanel. Returns team objects with id, name, organization_id, created_at, and updated_at fields.
• List List all Richpanel tags List tags in Richpanel. Returns id, updated_at, organization_id, created_at, description, and name for each tag.
• Create Create a Richpanel tag Create a tag with name and description in Richpanel. Returns the id of the created tag.
• List List all Richpanel channels List channels in Richpanel. Returns an array of channels with fields id, created_at, updated_at, business_brand_name, and type.
• Get Get single Richpanel channel by ID Get information about a specific channel by id in Richpanel. Returns id, created_at, updated_at, business_brand_name, and type fields.
• Upload Richpanel files upload Upload a file in Richpanel. Returns status 200 on success or 400 on failure.
• List List all Richpanel orders Get order details linked to a conversation in Richpanel using conversation_id. Returns orderId and appClientId if linked, otherwise returns an empty object.
• Get Get single Richpanel order by ID Get a specific order in Richpanel using appclient_id and id. Returns fields such as order_id, status, amount, payment_status, items, fulfilment details, and billing_address for the requested order. appclient_id is available in the response of the list endpoint
• Get Get single Richpanel customer by ID Get customer details by type (email or phone) and id in Richpanel. Returns customer information matching the provided email or phone number.
• Create Create a Richpanel customer Create or update a customer in Richpanel. Returns the customer's id and uid in the response.
• Get Get single Richpanel conversation by ID Get conversation details by id in Richpanel. Returns fields including id, created_at, status, subject, assignee_id, priority, organization_id, first_response_time, resolution_duration, comments with author_id and body, and tags.
• Create Create a Richpanel conversation Create a conversation in Richpanel with ticket object including status, comment with sender_type and body, tags, customer_profile, priority, subject, and via channel. Returns ticket id, created_at, updated_at, assignee_id, organization_id, priority, recipient, status, subject, via, and comments with author_id, created_at, body, id, metadata, plain_body, type, via, isOperator, url, and tags.
• Update Update a Richpanel conversation by ID Update a conversation using id in Richpanel. Returns updated conversation with fields like status, comment (message body, sender_type, public, author_id, created_at), via (channel), source, tags, assignee_id, and customer_profile.
• List List all Richpanel conversations Returns all conversations in Richpanel. Returns fields including id, created_at, status, subject, assignee_id, priority, organization_id, first_response_time, resolution_duration, comments with author_id and body, and tags. This also returns the messages within a conversation (including the internal notes).
• Create Create a Richpanel conversation tag Add tags to a ticket in Richpanel. Requires conversation_id and tags array. Returns status 200 on success.
• Delete Richpanel conversation tags remove Remove tags from a ticket in Richpanel. Requires id and tags. Returns status of the operation.
• List List all Richpanel customer conversations Get customer conversations by type and customer id in Richpanel. Requires type (email or phone) and id (customer's email or phone number). Returns the list of conversations for the specified customer.

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