Skip to content

Superchat MCP connector

The Superchat connector brings your Superchat contacts, conversations, inboxes, channels and labels to Claude, ChatGPT, Cursor, Microsoft Copilot and any MCP client, so each person can look up, update and organize customer messaging inside their own Superchat access with every action logged.

  • Connects with an API key
  • Free 14-day trial
  • No credit card
Claude Elaichi connected

Show open Superchat conversations by channel this week.

Working in Superchat with Elaichi

  • List all Superchat users
  • Get single Superchat user by ID
  • List all Superchat me
Ask anything…
Governance / Audit log Last 24 hours
Superchat List all Superchat me Emily Carter · Claude · 9:41 AM Done
Superchat Get single Superchat user by ID Emily Carter · Claude · 9:41 AM Done
Superchat List all Superchat users Emily Carter · Claude · 9:41 AM Done
Superchat List all Superchat contacts Megan Brooks · ChatGPT · 9:38 AM Done
Superchat Get single Superchat contact by ID Ryan Hayes · Cursor · 9:35 AM Done

How to connect Superchat to Claude, ChatGPT, Cursor or Microsoft Copilot

Step by step, for each AI app

Superchat MCP connector for Claude

  1. 1

    Open Customize, then Connectors.

  2. 2

    Press Add.

  3. 3

    Name it, paste the MCP server URL, then Continue.

    https://api.elaichi.ai/mcp
  4. 4

    Sign in and approve.

On Team and Enterprise, an Owner adds it once. Everyone else turns it on for themselves.

Superchat MCP connector for Claude Code

  1. 1

    In a terminal, run claude mcp add with the endpoint.

    https://api.elaichi.ai/mcp
  2. 2

    Start Claude Code and run /mcp.

  3. 3

    Pick elaichi, then sign in and approve in the browser.

Terminal

$ claude mcp add --transport http elaichi --scope user https://api.elaichi.ai/mcp

Use --scope project instead to share it with the repository through .mcp.json.

Superchat MCP connector for ChatGPT

  1. 1

    Open Plugins, then press the + button.

  2. 2

    Name it and paste the endpoint into Server URL.

    https://api.elaichi.ai/mcp
  3. 3

    Leave Authentication on OAuth, then tick the risk acknowledgement.

  4. 4

    Press Create, then sign in and approve.

Works on the web. The plugin directory lives at chatgpt.com/plugins.

Superchat MCP connector for Cursor

  1. 1

    Open ~/.cursor/mcp.json.

  2. 2

    Add the endpoint under mcpServers.

    https://api.elaichi.ai/mcp
  3. 3

    Reload Cursor, then sign in and approve.

~/.cursor/mcp.json

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

Set up per machine, so repeat it on each computer you work from.

Superchat MCP connector for Microsoft Copilot

  1. 1

    In Copilot Studio, open your agent, then Tools, Add a tool, New tool and Model Context Protocol.

  2. 2

    Paste the endpoint into Server URL, choose OAuth 2.0, then Dynamic discovery, and press Create.

    https://api.elaichi.ai/mcp
  3. 3

    Create a new connection, sign in and approve, then press Add to agent.

  4. 4

    Under Channels, open Teams and Microsoft Copilot and make the agent available in Microsoft Copilot.

Server URL
https://api.elaichi.ai/mcp
Authentication
OAuth 2.0
Type
Dynamic discovery

Microsoft Copilot was called Microsoft 365 Copilot. Keep the tool on end-user credentials, so each person signs in as themselves.

Connect Superchat to any MCP client

  1. 1

    Add the endpoint as a remote MCP server.

    https://api.elaichi.ai/mcp
  2. 2

    Sign in and approve.

{
  "mcpServers": {
    "elaichi": {
      "url": "https://api.elaichi.ai/mcp"
    }
  }
}

The Elaichi Agent already has these tools, with nothing to set up.

What teams do with Superchat through Elaichi

Ask in plain English. Each person’s AI can do only what they’re allowed to, and every action it takes in Superchat is logged.

  • Support

    Find the conversation before you answer

    Ask for the open conversations in your inbox, pull up the thread a customer is asking about, and see which channel it came in on, all without switching tabs.

  • Support

    Tidy the queue at end of shift

    Update conversations in Superchat to change their status or labels so the next shift picks up a clean inbox instead of a backlog nobody has sorted.

  • Sales

    Catch the contact up after a WhatsApp chat

    After a customer messages you, create or update their Superchat contact with the right name, phone number and custom attributes while the details are still fresh.

  • Marketing

    Check which contacts sit behind a label

    List Superchat labels and contacts to see how a campaign audience is tagged, and fix contacts that were filed under the wrong label.

  • Operations

    See who handles which inbox

    List Superchat users, inboxes and channels to check coverage, spot an inbox with no one assigned, and understand how conversations are routed across the team.

  • Compliance

    Export a conversation for the record

    Create a Superchat conversation export when a customer asks for their history or a dispute needs documenting, then fetch the export once it is ready.

Try asking

  • “Show open Superchat conversations by channel this week.”
  • “Which Superchat contacts wrote in but got no reply?”
  • “Summarize yesterday's Superchat conversations for the support channel.”

See all 48 Superchat tools →

What connecting Superchat gets you

6 screens from Elaichi, each doing one job for your Superchat account.

Elaichi Agent

Ask Elaichi to work across your apps.

Show open Superchat conversations by channel this week.

Which Superchat contacts wrote in but got no reply?

Summarize yesterday's Superchat conversations for the support channel.

Also runs in Claude, ChatGPT, Cursor or Microsoft Copilot

The agent

Ask about conversations, get answers back.

Plain language questions run against live Superchat conversations, contacts and channels.

ElaichiAI apps
Claude ChatGPT Cursor Microsoft Copilot

Copy the endpoint

https://api.elaichi.ai/mcp
Client Connected by Status Last used
Claude
E

Emily Carter

• Connected 4 minutes ago
Cursor
M

Megan Brooks

• Connected 2 hours ago
ChatGPT
R

Ryan Hayes

• Connected Yesterday

AI apps

One endpoint serves every MCP client.

Claude, ChatGPT, Cursor and Microsoft Copilot reach Superchat over OAuth, no SDK, no shared key.

ElaichiTools
Tool Action Description
List all Superchat users List List all users in Superchat workspace. Returns user fields including id, first_name, last_name, email, role, language, created_at, updated_at, and associated inboxes.
Get single Superchat user by ID Get Get a specific user in Superchat. Requires id. Returns fields including id, first_name, last_name, email, role, language, created_at, updated_at, and inboxes the user has access to.
List all Superchat me List Get information about yourself as a Superchat user. Returns user.id, first_name, last_name, email, role, language, created_at, updated_at, inboxes, and workspace.name.
List all Superchat contacts List List all contacts in Superchat workspace. Returns an array of contact objects containing fields like id, first_name, last_name, gender, created_at, updated_at, handles, and custom_attributes. Results are sorted by created_at in descending order.
Get single Superchat contact by ID Get Get a specific contact in Superchat using id. Returns id, first_name, last_name, gender, created_at, updated_at, handles, and custom_attributes for the contact.

Tool catalog

48 Superchat tools ready on connect.

Contacts, conversations, channels and users, with methods listed and no custom code.

ElaichiToolboxes
Name Source template Tools Created

Support toolbox

Superchat · conversations and replies

Superchat starter 18 Mar 4, 2026

Sales toolbox

Superchat · contacts and inbound leads

— 9 Mar 2, 2026

Marketing toolbox

Superchat · channels and broadcast contacts

— 24 Feb 27, 2026

Customer Success toolbox

Superchat · contact history and follow ups

Superchat starter 6 Feb 19, 2026

Operations toolbox

Superchat · channels and users

— 31 Jan 30, 2026

Quality toolbox

Superchat · conversation reviews and audit

— 12 Jan 22, 2026

Toolboxes

Every team gets its own toolbox.

Support, sales and marketing each see a curated slice of Superchat tools.

ElaichiConnections
Connection Scope Status Access
SU

Superchat (Support DACH)

Connected by Emily Carter

Personal • Active 1 team · 6 members
SU

Superchat (Sales EMEA)

Connected by Jake Morgan

Organization • Active 3 teams · 24 members
SU

Superchat (Marketing)

Connected by Megan Brooks

Organization • Active 2 teams · 11 members
SU

Superchat (Customer Success)

Connected by Tyler Reed

Personal • Needs re-auth 1 team · 3 members
SU

Superchat (Retail Stores)

Connected by Ryan Hayes

Personal • Active Not shared
SU

Superchat (Operations)

Connected by Ashley Parker

Personal • Active 2 teams · 9 members

Shared connections

Teammates use Superchat without a credential.

Each connection shows who linked the account and which teams and members share it.

ElaichiAudit log
When Who What happened Type

2 minutes ago

Mar 6, 2026, 3:10 PM

E

Emily Carter

[email protected]

Restriction Created Access

8 minutes ago

Mar 6, 2026, 3:04 PM

J

Jake Morgan

[email protected]

Restriction Updated Access

14 minutes ago

Mar 6, 2026, 2:58 PM

M

Megan Brooks

[email protected]

Role Assigned Access

20 minutes ago

Mar 6, 2026, 2:52 PM

T

Tyler Reed

[email protected]

Superchat Users Updated MCP

26 minutes ago

Mar 6, 2026, 2:46 PM

R

Ryan Hayes

[email protected]

Superchat Contacts Created MCP

32 minutes ago

Mar 6, 2026, 2:40 PM

A

Ashley Parker

[email protected]

Superchat Contacts List Toolbox

Audit log

Every Superchat call is on record.

When, who, what happened, type and resource, appended for each contact and conversation.

From answering questions to doing the work

A trigger starts the work, inside the same permissions and the same audit log as everything else. Automations, collections and live dashboards come with the Black plan.

Superchat digest

Run 418 · started 2 minutes ago · on behalf of Emily Carter

  1. ✓

    Schedule

    Every weekday at 8:00 AM

    0.2s
  2. ✓

    Fetch contacts

    Superchat

    1.4s
  3. ✓

    Group by owner

    Transform

    0.1s
  4. ✓

    Draft the digest

    Agent step

    Ran with 4 tools, returned a structured summary

    6.2s
  5. Approve the digest

    Needs approval

    Assigned to Jake Morgan

    Approve
  6. Post the digest

    Superchat

    Queued

Automations

A schedule fires, a digest ships.

Six steps fetch Superchat conversations, group them, draft a digest, await approval, then post back.

Superchat health

Refreshed 4 minutes ago · every 15 minutes · from the contacts collection

Live

Contacts

1,284 ↓ 12%

Conversations

96 ↓ 8%

Needs attention

3 ↑ 2

Updated this week

412 ↑ 9%

Contacts created

Last 14 days

By team

Share of activity

Support DACH 34%

Sales EMEA 27%

Marketing 21%

Customer Success 18%

Collections and dashboards

Superchat health, counted not narrated.

Four metrics, 14 days of contacts created and a team breakdown, refreshed on schedule.

For IT and engineering

Elaichi vs Zapier MCP vs Composio for Superchat

All three can connect Superchat to an AI assistant, and all three have admin controls. They differ in where access lives and how you pay.

Elaichi compared with Zapier MCP and Composio for Superchat, by what to check
What to check Elaichi Zapier MCP Composio
Where the AI connects One address for the whole organization. https://api.elaichi.ai/mcp A server per member, created at sign-in. An MCP endpoint per team, or an SDK.
Control over Superchat tools Allow or restrict single Superchat tools, per role or user. App and action restrictions on the account. Role permissions, down to the action.
Record of calls One audit entry per Superchat call. A History tab of tool calls. A log of every tool call.
Single sign-on SAML or OIDC, plus SCIM, on Gold. SAML on Enterprise. SAML and OIDC on Enterprise.
Price Free for one person; $15 per user per month on Gold. 2 tasks per successful call. Billed per tool call.

Sources: Zapier MCP docs, security, usage; Composio docs, gateway, enterprise, pricing. Checked September 2026.

Longer take: Zapier MCP alternative and when you don't need an MCP gateway.

Superchat tools for your AI agents

48 tools are ready to call through Elaichi's MCP endpoint the moment you connect Superchat, governed by the same roles, restrictions, and audit log as everything else in Elaichi.

Questions, answered

How do I connect Superchat to Claude?

Two steps. In Elaichi, choose Superchat, paste in an API key from your Superchat account settings, and the connection is live; there is no OAuth application to register and no client ID or secret to generate. Then in Claude go to Customize, then Connectors, then Add, and paste the endpoint https://api.elaichi.ai/mcp. Sign in with your Elaichi account and Superchat appears alongside your other connected applications.

Does Superchat work with ChatGPT and Cursor as well as Claude?

Yes. Once Superchat is connected in Elaichi, the same endpoint, https://api.elaichi.ai/mcp, works in Claude, ChatGPT, Cursor, Microsoft Copilot, any MCP client and the Elaichi Agent. You connect Superchat once and every client you use picks it up.

What can an AI agent actually do with my Superchat data?

With Superchat connected, an agent can look up contacts, conversations, inboxes, channels, labels, files and team members, create and update contacts, change the status or labels on a conversation, upload files, and create and fetch conversation exports. It can also delete contacts, conversations and files if you allow it. Superchat has a lot of actions, so short concrete asks like "show open conversations in the sales inbox" work better than long paragraphs.

Does connecting Superchat give the AI access to every inbox?

No. Every request to Superchat runs inside the access of the person who signed in, so an agent sees the inboxes, conversations and contacts that person can already see in Superchat and nothing more. Elaichi can narrow that further by turning off specific actions, but it can never widen what Superchat itself allows.

Can my team share one Superchat connection?

Yes. One person connects Superchat with an API key and shares the connection with a team in Elaichi, and nobody else on the team ever handles or sees that key. Each teammate still signs in as themselves, so the audit log records who looked up a contact or changed a conversation, not just that the shared Superchat connection was used.

Can I stop an agent from deleting or changing things in Superchat?

Yes. In Elaichi you can restrict the Superchat connection action by action, for example allowing agents to read and update conversations while restricting deletion of contacts, conversations or files. A restricted action still appears in Elaichi's tool search, flagged as restricted, but Claude, ChatGPT or any other client cannot run it, whatever the prompt says.

What happens to a Superchat connection when someone leaves?

When you offboard a person in Elaichi, their access to Superchat through every client ends at once, including anything they had set up in Claude, ChatGPT or Cursor. A Superchat connection shared with the team keeps working for everyone else. If you ever want to remove Superchat entirely, disconnecting it once in Elaichi removes it from every client for every person.

Does the Superchat MCP connector work with Gemini, Codex, Claude Code or other MCP clients?

Yes. Superchat is reached over the same MCP endpoint every client uses, so anything that speaks MCP can call it — Gemini, Codex, Claude Code, Windsurf, Cline, Zed and OpenCode among them — alongside Claude, ChatGPT, Cursor, Microsoft Copilot, and the Elaichi Agent. The tools on offer and the access behind them are identical whichever client asks. Only the setup screen differs.

Is Elaichi an alternative to Zapier MCP for Superchat?

Yes. Both let Claude, ChatGPT or Cursor use Superchat. Zapier MCP fits a team that already automates in Zapier, since each person signs in and acts as themselves in that account. Elaichi fits when IT wants one address for the whole company, per-tool rules by role, and a record of every Superchat call.

How is Elaichi different from Composio for Superchat?

Composio gives AI agents tools and sign-in handling across 1,000+ apps, for developers building agents or people using an assistant, billed per tool call. Elaichi gives a company's own people governed access to Superchat: one address, restrictions per role or user, and $15 per user per month. Both have role permissions and a log of every call.

Put Superchat in front of your team

14 days of Black, no credit card. Connect it once and pick what each team can call.

When the trial ends, nothing is deleted. You move to the free Personal plan, and connections, roles and the audit log stay where they are.

Add one link to your AI app

The same link for everyone on your team.

https://api.elaichi.ai/mcp
  • ChatGPT
  • Claude
  • Cursor
  • Microsoft Copilot