Tidio MCP connector

• List List all Tidio contacts List Tidio contacts with all their properties. Returns: id, distinct_id, first_name, last_name, email, phone, language, country, city, created_at, email_consent, properties. Supports filtering by email address.
• Create Create a Tidio contact Create a new Tidio contact. Returns: id. Required: distinct_id. At least one of email, first_name, last_name, or phone must also be provided.
• Get Get single Tidio contact by ID Get a single Tidio contact by id. Returns: id, distinct_id, first_name, last_name, email, phone, language, country, city, created_at, email_consent, properties. Required: id.
• Update Update a Tidio contact by ID Update a Tidio contact's properties such as email, phone, name, newsletter consent, and custom properties. Returns an empty 204 response on success. Required: id.
• Delete Delete a Tidio contact by ID Delete a Tidio contact by id. Once deleted, the contact cannot be recovered. Returns an empty 204 response on success. Required: id.
• Create Tidio contacts bulk create Create up to 100 Tidio contacts in a single batch request using an all-or-nothing strategy. Returns: id, distinct_id, first_name, last_name, email, phone, language, country, city, created_at, email_consent, properties. Required: contacts array (each with distinct_id). At least one of email, first_name, last_name, or phone per contact.
• Update Tidio contacts bulk update Update up to 100 Tidio contacts in a single batch request using an all-or-nothing strategy. Returns an empty 204 response on success. Required: contacts array (each with id). Settable: email, first_name, last_name, phone, distinct_id, email_consent, properties. Maximum 100 contacts per request.
• List List all Tidio contact properties List all contact property definitions configured in the Tidio panel. Returns: name, label, type.
• List List all Tidio operators List all Tidio operators — chat agents who interact with customers or website visitors in real-time — with all their properties. Returns: id, active, email, name, role, picture, last_seen.
• List List all Tidio departments List all departments in Tidio. Departments are teams or groups of operators that handle specific types of customer inquiries or problems. Returns: id, name. The department id is a UUID used when assigning tickets via assigned_department_id.
• List List all Tidio tickets List all Tidio tickets with their details but without messages. Returns: id, link, status, subject, priority, contact_id, contact_email, assigned_operator_id, assigned_department_id, custom_channel_id.
• Get Get single Tidio ticket by ID Get a single Tidio ticket by id with all details and messages. Returns: id, link, subject, contact_id, contact_email, priority, status, assigned_operator_id, assigned_department_id, custom_channel_id, messages. Required: id.
• Update Update a Tidio ticket by ID Update a specific Tidio ticket by id to change its status, priority, assignment, tags, or custom fields. Returns an empty 204 response on success. Required: id.
• Delete Delete a Tidio ticket by ID Delete a specific Tidio ticket by id. Returns an empty 204 response on success. Required: id.
• Reply Tidio tickets reply Add a reply message to an existing Tidio ticket, either from an operator or a contact. Returns: id. Required: ticket_id, author_type, content.
• Create Create a Tidio ticket Create a Tidio ticket on behalf of a contact. Returns: id. Required: contact_email, subject, message_content.
• Action Tidio lyro answer ticket Ask the Tidio Lyro AI agent to generate an answer for a ticket based on the provided ticket data. Returns: message_content. Required: ticket_id, subject, contact_email, contact_name, recipient_email, messages. Responding can take up to 40 seconds and currently only works for the first message in a ticket.
• Upsert Tidio lyro data sources upsert website Upload or update a website data source for the Tidio Lyro AI Agent. If a data source with the same URL already exists it is updated; otherwise a new one is created. Returns: id. Required: url, content, title.
• Action Tidio lyro data sources scrape website Submit a website URL to be scraped and used as a knowledge data source for the Tidio Lyro AI Agent. Each URL must be unique per project. Returns: id. Required: url.
• List List all Tidio lyro data sources List data sources for the Tidio Lyro AI Agent, organized in a two-level hierarchy of folder and qa kinds. Returns: id, parent_id, title, type, kind, origin, status, used_by_lyro, used_by_copilot, sync_status, source_url, content, skip_auto_sync, manual_sync_available_at, next_auto_sync_at, created_at, updated_at.
• Create Create a Tidio lyro data source Create a QA data source for the Tidio Lyro AI Agent. The content is provided as text and processed by the AI Agent. Returns: id. Required: title, content.
• Update Update a Tidio lyro data source by ID Update an existing QA data source for the Tidio Lyro AI Agent by id. Returns: id. Required: id, title, content.
• Delete Delete a Tidio product by ID Permanently delete a product from Tidio Lyro AI recommendations by id. Deletion is irreversible and processed asynchronously. Returns an empty 202 Accepted response indicating the deletion has been queued. Required: id.
• Upsert Tidio products bulk upsert Bulk upload or update products for Tidio Lyro AI recommendations using batch processing. Products are processed in an all-or-nothing manner with a maximum of 100 products per request. Returns an empty 204 response on success. Required: products.
• List List all Tidio project Get information about the authenticated Tidio project. Returns: project_id, status.
• List List all Tidio contact viewed pages List pages a contact has viewed on your website in Tidio. Returns: url, viewed_at. Required: contact_id. Results cover the past 30 days.
• List List all Tidio contact messages List messages in a Tidio contact's conversation, including messages from the contact, chat operators, and chatbots. Returns: id, author_type, author_id, message, created_at. Required: contact_id.
• Create Create a Tidio contact message Send a message to a Tidio contact's conversation, attributed to the contact as if they sent it. Processing is asynchronous (202 Accepted). Returns: status. Required: contact_id, message. Message text must be 1–5000 characters.
• List List all Tidio ticket tags List Tidio ticket tags for the authenticated project. Returns a flat list of {id, name} objects sorted alphabetically by name.
• List List all Tidio ticket custom fields List all ticket custom field definitions configured for the authenticated Tidio project. Returns: id, name, type, is_required, is_dynamic, values.

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