Zendesk MCP connector

• List List all Zendesk users List users in Zendesk. Returns up to 100 users per page with id, name, email, role, and created_at fields.
• Get Get single Zendesk user by ID Get information about a specific user in Zendesk. Requires id. Returns id, name, email, role, active status and other user details.
• Delete Delete a Zendesk user by ID Delete user id in Zendesk. Requires id. Returns user.id, active, and deleted fields to confirm deletion.
• Update Update a Zendesk user by ID Update users id in Zendesk. Requires id. Response returns id, name, email, role, suspended, created_at, updated_at.
• List List all Zendesk tickets List tickets in Zendesk. Returns id, subject, status, requester_id, and created_at for each ticket.
• Get Get single Zendesk ticket by ID Get ticket id in Zendesk. Requires id. Returns ticket fields: id, subject, status, priority, requester_id, assignee_id, created_at, updated_at.
• Create Create a Zendesk ticket Create ticket in Zendesk. Requires comment in request body. Returns ticket.id as identifier, status for current state, subject for title, and created_at timestamp.
• Update Update a Zendesk ticket by ID Update ticket id in Zendesk. Requires id. Returns updated ticket with id, status, updated_at, and audit events.
• Delete Delete a Zendesk ticket by ID Delete a specific ticket in Zendesk using id. Returns no content on success.
• Action Zendesk tickets count Get an approximate count of tickets in Zendesk. Returns count in the response. If the count exceeds 100,000, it is updated every 24 hours.
• Update Zendesk tickets update many Bulk update tickets. Use ticket.additional_tags and ticket.remove_tags to add/remove tags without replacing the full tag list. Required for tag changes on closed tickets.
• List List all Zendesk search List search results in Zendesk. Requires query. Returns count, next_page, previous_page, and results with tickets, users, groups, or organizations.
• List List all Zendesk ticket comments List comments for a specific ticket in Zendesk using ticket_id. Returns id, author_id, body, created_at, content_url, and recording_url for each comment.
• List List all Zendesk audit logs List audit_logs in Zendesk. Requires admin privileges with audit log access. Returns id, action, actor_id, created_at, source_type and ip_address for each log.
• Get Get single Zendesk audit log by ID Get audit_logs id in Zendesk. Requires id. Returns id, created_at, actor_id, action, and events describing the change.
• List List all Zendesk account settings Get account settings in Zendesk. Returns fields like locale, time_zone, and other account configuration details.
• Get Get single Zendesk attachment by ID Get attachment details in Zendesk using id. Requires id. Returns id, file_name, content_url, content_type, size, width, height, created_at and updated_at fields.
• Download Zendesk attachments download Use this endpoint to download the file content of a Zendesk attachment. It returns the raw file associated with the attachment ID retrieved from the metadata endpoint.
• Create Create a Zendesk attachment Create attachments filename Requires filename. Returns upload.token for further uploads and attachments array with id and content_url in Zendesk.
• List List all Zendesk custom statuses List custom-statuses in Zendesk. Returns id, name, status_category, active, and default fields for each custom ticket status.
• Get Get single Zendesk custom status by ID Get custom status in Zendesk by id. Requires id. Returns id, name, status_category, and active.
• Create Create a Zendesk custom status Create a custom-statuses resource in Zendesk. Requires agent_label and status_category. Returns fields such as id, agent_label, active, status_category, and description in the response.
• Update Update a Zendesk custom status by ID Update a specific custom-status in Zendesk using id. Returns fields such as id, active, agent_label, description, end_user_description, and end_user_label in the response.
• List List all Zendesk ticket fields List ticket fields in Zendesk. Returns id, type, title, visible_in_portal, required, and position for each field.
• Get Get single Zendesk ticket field by ID Get ticket field id in Zendesk. Requires id. Returns ticket_field fields id, type, title, description, required, and active.
• Create Create a Zendesk ticket field Create ticket field in Zendesk. Tags must be unique across custom fields. Returns id, type, title and active in ticket_field.
• Update Update a Zendesk ticket field by ID Update ticket-fields id in Zendesk. Returns id, type, title, and custom_field_options describing the updated field.
• Delete Delete a Zendesk ticket field by ID Delete ticket field by id in Zendesk. Requires id. Returns 204 No Content.
• List List all Zendesk user fields List user-fields in Zendesk. Returns id, key, title, type, position, and active for each user field.
• Get Get single Zendesk user field by ID Get user-field id in Zendesk. Requires id. Returns id, key, type, and title fields.
• Create Create a Zendesk user field Create user field in Zendesk. Returns id, type, title, active, created_at, and updated_at for the new field.
• Update Update a Zendesk user field by ID Update user field id in Zendesk. Returns user_field with id, key, type, title, active, position and custom_field_options. For dropdown or multiselect fields, include all custom_field_options; omitted options are removed.
• Delete Delete a Zendesk user field by ID Delete user-fields id in Zendesk. Requires id. Returns no content.
• List List all Zendesk incremental export List tickets updated since start_time in Zendesk. Requires start_time. Returns tickets array with id, updated_at, status, and pagination fields end_of_stream, after_cursor, before_cursor.
• List List all Zendesk groups List groups by user_id in Zendesk. Returns each group's id, name, created_at, and updated_at fields.
• Get Get single Zendesk group by ID Get group id in Zendesk. Requires id. Returns id, name, created_at, and updated_at fields.
• Create Create a Zendesk group Create a new group in Zendesk. Returns details of the created group including id, name, and other group properties.
• Update Update a Zendesk group by ID Update a group in Zendesk. Requires id. Returns the updated group's properties including group_id and related fields.
• Delete Delete a Zendesk group by ID Delete a group in Zendesk. Requires id. Returns confirmation of deletion.
• List List all Zendesk deleted users List deleted users in Zendesk. Returns id, name, email, and phone for each deleted user; permanently deleted users have email and phone null and name 'Permanently Deleted User'.
• List List all Zendesk tags List account-level tags in Zendesk (popular tags from the last 60 days).
• Action Zendesk tags count Get an approximate count of tags in Zendesk. Returns value indicating the tag count and refreshed_at showing when the count was last updated. If count exceeds 100,000, value is limited and refreshed_at may be null until update completes.
• Create Create a Zendesk ticket tag Replace all tags on a ticket (Set Tags). For additive changes use add/remove or tickets.update_many.
• Add Zendesk ticket tags add Add tags to a ticket without replacing existing tags.
• Delete Zendesk ticket tags remove Remove specific tags from a ticket without affecting other tags.
• List List all Zendesk custom roles List custom roles in Zendesk. Returns id, name, role_type, created_at, and updated_at for each role.
• Get Get single Zendesk custom role by ID Get custom role id in Zendesk. Requires id. Returns custom_role.id, custom_role.name, and custom_role.role_type in the response.
• List List all Zendesk ticket metrices List ticket metrics in Zendesk. Returns ticket_metrics array with id, ticket_id, created_at, updated_at and other timing metrics.
• Get Get single Zendesk ticket metrice by ID Get ticket metric id in Zendesk. Requires id. Returns ticket_metric.id, ticket_id, created_at and other key fields.
• List List all Zendesk search export Get search-export results in Zendesk. Requires query. Returns results array with created_at and related object fields.
• List List all Zendesk incremental ticket export List tickets changed since start_time in Zendesk. Requires start_time. Returns tickets[] with each ticket’s details plus end_time and next_page for further pagination.
• List List all Zendesk incremental ticket events export List ticket events in Zendesk starting from start_time. Requires start_time at least one minute in the past. Returns ticket_events array with ticket_id, child_events, via, comment_present, and comment_public for each event.
• List List all Zendesk organizations List organizations in Zendesk. Returns organizations array with id, name, created_at and updated_at.
• Get Get single Zendesk organization by ID Get organization id in Zendesk. Requires id. Returns id, name, created_at, updated_at.
• Create Create a Zendesk organization Create organization in Zendesk using a unique name. Returns organization id, name, and other key fields in the response. Beware of rare race conditions creating multiple organizations with identical names.
• Update Update a Zendesk organization by ID Update organization in Zendesk. Requires id. Returns organization fields including notes and domain_names in the response. Updating domain_names will overwrite existing values; submit a complete list to preserve previous domains.
• Delete Delete a Zendesk organization by ID Delete an organization in Zendesk. Requires id. No content is returned in the response.
• List List all Zendesk passthrough Retrieves a list of all passthrough requests made to Zendesk. Useful for auditing and debugging previous dynamic API calls.
• Create Create a Zendesk passthrough Executes a passthrough GET request to a specific Zendesk API endpoint. Allows dynamic access to data not covered by standard endpoints.
• List List all Zendesk group memberships List group-memberships for a specific group in Zendesk using group_id. Returns group_memberships array with id, user_id, group_id, and created_at for each membership.
• Get Get single Zendesk group membership by ID Get details about a specific group membership in Zendesk. Requires id (group membership id). Returns group_id, user_id, and related membership details in the response.
• Create Create a Zendesk group membership Create a group-membership in Zendesk. Returns group_membership fields such as id, url, user_id, and group_id in the response.
• Delete Delete a Zendesk group membership by ID Delete a group-membership in Zendesk using id and user_id. Immediately removes the user from the group and schedules a job to unassign all working tickets assigned to this user and group combination. Returns status of removal.
• List List all Zendesk brands List brands in Zendesk. Returns id, name, subdomain, active fields for each brand.
• Get Get single Zendesk brand by ID Get details for a specific brand in Zendesk using id. Returns name, brand_id, and other brand information in the response.
• Create Create a Zendesk brand Create a brand in Zendesk. Returned response includes key fields of the created brand such as name and subdomain.
• Update Update a Zendesk brand by ID Update a specific brand in Zendesk. Requires id. Returns active status, host_mapping, name, and subdomain fields in the response.
• Delete Delete a Zendesk brand by ID Delete a brand in Zendesk. Requires id. No response content is returned.
• List List all Zendesk macros List macros in Zendesk. For admins, includes personal and shared macros across the account. Returns id, title and active fields for each macro.
• Get Get single Zendesk macro by ID Get macro id in Zendesk. Requires id. Returns id, title, actions, active, position, description, created_at, updated_at.
• Create Create a Zendesk macro Create a macro in Zendesk with specified actions and title. Requires actions and title. Returns the macro id, title, actions, and other macro details in the response.
• Update Update a Zendesk macro by ID Update a macro in Zendesk using id. Clears other actions unless included. Returns the updated macro, including id, actions, and title fields in the response.
• Delete Delete a Zendesk macro by ID Delete a macro in Zendesk using id. Returns empty response on success.
• List List all Zendesk macros definitions List macro action definitions in Zendesk. Returns title, type, and possible values for each action.
• List List all Zendesk results count Get results-count in Zendesk using query. Requires query. Returns count indicating the number of items matching the query.
• List List all Zendesk triggers List triggers in Zendesk. Returns triggers.id, title, active, created_at, and updated_at for each trigger.
• Get Get single Zendesk trigger by ID Get information about a specific trigger in Zendesk. Requires id. Returns details including the trigger's properties and via type value.
• Create Create a Zendesk trigger Create a trigger in Zendesk. Requires actions, category_id, and conditions. Returns id, title, active, actions, category_id, conditions, created_at, and updated_at fields in the response.
• Update Update a Zendesk trigger by ID Update a specific trigger in Zendesk by id. All existing conditions and actions are replaced; include all desired values. Returns the updated trigger's id, actions, conditions, and category_id.
• Delete Delete a Zendesk trigger by ID Delete a trigger in Zendesk using id. Removes the specified trigger. No response body is returned.
• List List all Zendesk ticket forms List ticket-forms. Requires no parameters. Accessible to admins or agents; end users only receive forms where end_user_visible is true. Returns id, name, end_user_visible, and active for each form.
• Get Get single Zendesk ticket form by ID Get ticket form id in Zendesk. Requires id. Returns id, name, display_name, active, end_user_visible, created_at, and updated_at fields.
• Create Create a Zendesk ticket form Create ticket form in Zendesk. Returns id, name, active, end_user_visible, position, and other ticket_form details in the response.
• Update Update a Zendesk ticket form by ID Update ticket form id in Zendesk. Returns id, name, active, and end_user_visible of the updated ticket form.
• Delete Delete a Zendesk ticket form by ID Delete a ticket form in Zendesk using id. Requires id. Returns no content.
• List List all Zendesk requests List requests in Zendesk. Returns id (request identifier), subject (request title), status (current status), requester_id (user who submitted it) and created_at (creation timestamp) for each request.
• Get Get single Zendesk request by ID Get information about a specific request in Zendesk. Requires id. Returns fields such as requester, subject, status, and created_at in the response.
• Create Create a Zendesk request Create request in Zendesk. Requires comment in the request body; requester is required for anonymous requests. Returns id, status, and created_at for the new request.
• Update Update a Zendesk request by ID Update a specific request in Zendesk. Requires id. Returns the updated request including fields such as id, status, requester_id, and the updated comment or collaborators.
• Create Create a Zendesk ticket import Create a ticket import in Zendesk. Returns ticket fields including assignee_id, comments (with author_id, created_at, value), description, requester_id, subject, and tags. Requires ticket data in request body.
• Action Zendesk ticket imports bulk Create ticket imports in Zendesk. Accepts up to 100 tickets per request and returns job_status object with id, url, status, progress, created_at, updated_at for tracking import progress.
• List List all Zendesk ticket metric events List ticket metric events in Zendesk using start_time. Requires start_time. Returns up to 100 events per page, each with id, ticket_id, metric name, value, and event timestamp.
• List List all Zendesk ticket activities List ticket-activities in Zendesk. Returns activities, actors, and users arrays for the requesting agent from the last 30 days.
• Get Get single Zendesk ticket activity by ID Get ticket activity id in Zendesk. Requires id. Returns id, created_at, actor, object, and related activity details.
• Action Zendesk ticket activities count Get ticket-activities count in Zendesk. Returns count.value (approximate number of ticket activities in the last 30 days affecting the requesting agent, capped at 100000 while updating) and count.refreshed_at (timestamp of last count update).
• List List all Zendesk ticket skips List ticket skips for a specific ticket and agent in Zendesk. Requires ticket_id and user_id. Returns id, ticket_id, user_id, and created_at for each skip.
• List List all Zendesk suspended tickets List suspended tickets in Zendesk. Returns id, subject, cause, created_at, author_email, and recipient for each ticket.
• Get Get single Zendesk suspended ticket by ID Get suspended ticket by id in Zendesk. Requires id. Returns id, subject, and status for the suspended ticket.
• Delete Delete a Zendesk suspended ticket by ID Delete suspended ticket id in Zendesk. Requires id. No response body returned.
• List List all Zendesk email notifications List email notifications in Zendesk. Returns each notification’s id, ticket_id, comment_id, and created_at fields.
• Get Get single Zendesk email notification by ID Get email notification by id in Zendesk. Requires id. Returns email_notification object with fields: id (notification identifier), ticket_id (associated ticket), subject (email subject), body (plain-text content), and created_at (creation timestamp).
• List List all Zendesk sharing agreements List sharing-agreements in Zendesk. Returns sharing_agreements with key information about sharing relationships.
• Get Get single Zendesk sharing agreement by ID Get sharing agreement id in Zendesk. Requires id. Returns sharing_agreement.id, type, and created_at fields.
• Create Create a Zendesk sharing agreement Create sharing agreement in Zendesk. Returns id and agreement details of the new sharing agreement in the response.
• Update Update a Zendesk sharing agreement by ID Update a sharing-agreements resource in Zendesk by id. Only the status field is allowed to be updated. Returns the updated sharing_agreement object including its status in the response.
• Delete Delete a Zendesk sharing agreement by ID Delete a sharing agreement in Zendesk. Requires id. No content is returned in the response.
• List List all Zendesk ticket form statuses List all ticket form statuses in Zendesk. Returns ticket_form_statuses with details such as id, status, and related fields.
• List List all Zendesk ticket conversation logs List conversation log events for a specific ticket in Zendesk. Requires id. Returns conversation_log_events with event details.
• List List all Zendesk user identities List identities for a specific user in Zendesk. Requires user_id. Returns id, type, value, verified, and primary for each identity.
• Get Get single Zendesk user identity by ID Get user identity id for a specific user in Zendesk. Requires user_id and id. Returns id, type, value, verified, primary, created_at and updated_at fields.
• Create Create a Zendesk user identity Create a new user identity in Zendesk for the specified user_id. Returns the type and value of the created identity in the response.
• Update Update a Zendesk user identity by ID Update a user identity in Zendesk using user_id and id. Returns id, user_id, verified, verification_method, primary, type, and value fields for the updated identity. Cannot modify the primary attribute.
• Delete Delete a Zendesk user identity by ID Delete user identity id for a specific user in Zendesk. Requires user_id and id. Returns identity.id and user_id of the deleted identity.
• List List all Zendesk user events List user-events for a specific user in Zendesk using user_id. Returns events with id, source, type, and created_at fields.
• List List all Zendesk organization memberships List organization-memberships in Zendesk. Returns organization_memberships with fields such as id, user_id, organization_id, and default status in the response.
• Get Get single Zendesk organization membership by ID Get information about a specific organization membership in Zendesk. Requires id. Key fields in the response are returned for the organization membership.
• Create Create a Zendesk organization membership Create an organization-membership in Zendesk by assigning a user to an organization. Returns error 422 if the user is already assigned. Response includes the created membership's details.
• Delete Delete a Zendesk organization membership by ID Delete organization-memberships by id in Zendesk. Immediately removes a user from an organization and schedules unassignment of all working tickets associated with the user and organization. organization_id of related tickets is set to null.
• List List all Zendesk organization fields List organization fields in Zendesk. Returns a list of custom organization fields including key, title, and custom field settings. Fields are ordered as specified in the Zendesk Support configuration. No parameters required.
• Get Get single Zendesk organization field by ID Get organization field in Zendesk. Requires id. Returns organization field details including name, type, and key response fields.
• Create Create a Zendesk organization field Create an organization field in Zendesk. Returns organization_field with details such as id, type, title, and custom field configuration.
• Update Update a Zendesk organization field by ID Update organization field in Zendesk. Requires id. Returns organization_field fields including details of the updated organization field. When updating dropdown or multiselect fields, all options must be passed or they will be removed.
• Delete Delete a Zendesk organization field by ID Delete an organization field in Zendesk. Requires id. No content is returned in the response.
• List List all Zendesk organization subscriptions List organization-subscriptions in Zendesk. Returns up to 100 subscription records per page. Response includes all fields of listed organization-subscriptions.
• Get Get single Zendesk organization subscription by ID Get a specific organization-subscriptions in Zendesk. Requires id. Returns the subscription details such as id, organization_id, and related subscription data.
• Create Create a Zendesk organization subscription Create an organization-subscription in Zendesk using organization_id and user_id. Returns the organization_subscription object with organization_id and user_id in the response.
• Delete Delete a Zendesk organization subscription by ID Delete an organization subscription in Zendesk. Requires id. No response content is returned on success.
• List List all Zendesk csat survey responses List survey responses in Zendesk. Returns fields such as id, responder_id, subject_zrn, created_at, and response details for each survey response.
• Get Get single Zendesk csat survey response by ID Get information about a specific CSAT survey response in Zendesk. Requires locale and id. Returns survey response fields such as id, score, comment, and related survey information.
• Create Create a Zendesk csat survey response Create a survey response in Zendesk. Returns survey_response fields including id, locale, responder_id, subject_zrns, and survey_id. The access_token in response links must be protected to prevent impersonation.
• List List all Zendesk csat surveys List CSAT surveys in Zendesk for a specific locale. Requires locale. Returns each survey's id, title, type, questions, and status in the response.
• List List all Zendesk satisfaction ratings List satisfaction ratings in Zendesk. Returns id, score, comment, created_at, and related user/ticket details for each rating.
• Get Get single Zendesk satisfaction rating by ID Get a specific satisfaction rating in Zendesk. Requires id. Returns fields such as score, comment, user_id, and ticket_id in the response.
• Create Create a Zendesk satisfaction rating Create a satisfaction rating for a solved ticket in Zendesk. Requires ticket_id. The requester must be the verified end user. Returns the created satisfaction rating fields in the response.
• List List all Zendesk satisfaction reasons List all satisfaction-reasons in Zendesk. Returns id, reason, and position fields to identify and describe each satisfaction reason.
• Get Get single Zendesk satisfaction reason by ID Get a specific satisfaction-reasons in Zendesk using id. Returns key fields such as id, reason, and translations for the requested satisfaction-reasons.
• List List all Zendesk job statuses List job statuses in Zendesk. Returns an array of job_statuses with key status information, sorted by completion and creation dates in descending order.
• Get Get single Zendesk job status by ID Get job status in Zendesk. Requires id. Returns key job status fields such as status, total, progress, and any errors associated with the background job.
• List List all Zendesk dynamic content items List all dynamic content items in Zendesk. Returns an array of items with key details such as id, name, and content for each item.
• Get Get single Zendesk dynamic content item by ID Get a dynamic content item in Zendesk. Requires id. Returns name, default_locale_id, variants, created_at, and updated_at fields in the response.
• Create Create a Zendesk dynamic content item Create a new dynamic content item in Zendesk. Requires default_locale_id and at least one variant in the variants array. Returns the created item's id, variants, and other core fields.
• Update Update a Zendesk dynamic content item by ID Update the name of a specific dynamic content item in Zendesk. Requires id. Returns the updated item's id, name, default_locale_id, and created_at fields.
• Delete Delete a Zendesk dynamic content item by ID Delete a dynamic-content-items resource in Zendesk. Requires id. Returns status indicating if the item was deleted.
• List List all Zendesk dynamic content item variants List all variants for a specific dynamic content item in Zendesk. Requires dynamic_content_item_id. Returns variant details including their properties in the response.
• Get Get single Zendesk dynamic content item variant by ID Get a dynamic-content-item-variant in Zendesk. Requires dynamic_content_item_id and id. Returns key fields such as id, default, locale_id, and content for the variant.
• Create Create a Zendesk dynamic content item variant Create a dynamic content item variant in Zendesk for a specific dynamic_content_item_id. Only one variant per locale_id is allowed. Returns details including id, locale_id, and variant content.
• Update Update a Zendesk dynamic content item variant by ID Update dynamic-content-item-variants in Zendesk. Requires dynamic_content_item_id and id. The response returns updated dynamic_content_variant fields. Cannot change active state or default flag of the default variant; make another variant default first.
• Delete Delete a Zendesk dynamic content item variant by ID Delete a dynamic content item variant in Zendesk. Requires dynamic_content_item_id and id. No content is returned in the response.
• List List all Zendesk schedules List schedules in Zendesk. Returns information such as id, name, and time settings for each schedule.
• Get Get single Zendesk schedule by ID Get a specific schedule in Zendesk by id. Returns id, name, and business hours details in the response.
• Create Create a Zendesk schedule List schedules in Zendesk. Returns fields such as id, name, time_zone, and intervals for each schedule.
• Update Update a Zendesk schedule by ID Update a schedule in Zendesk. Requires id. Returns schedule fields such as id, name, time_zone, and business hours in the response.
• Delete Delete a Zendesk schedule by ID Delete a specific schedule in Zendesk. Requires id. No content is returned in the response.
• List List all Zendesk routing attributes List routing-attributes in Zendesk. Returns attributes for the account and includes attribute_values field in the response.
• Get Get single Zendesk routing attribute by ID Get information about a specific routing attribute in Zendesk. Requires id. Returns fields such as id, name, and external_id in the response.
• Create Create a Zendesk routing attribute Create a routing-attributes resource in Zendesk. Returns key information about the newly created routing attribute, including its id, name, and configuration details.
• Update Update a Zendesk routing attribute by ID Update routing-attributes in Zendesk. Requires id. Response includes routing_attribute fields such as name, type, and value.
• Delete Delete a Zendesk routing attribute by ID Delete a specific routing attribute in Zendesk. Requires id. No fields are returned in the response.
• List List all Zendesk resource collections List resource collections in Zendesk. Returns resource_collections with their details in the response.
• Get Get single Zendesk resource collection by ID Get details of a specific resource-collections resource in Zendesk. Requires id. Returns resource_collection fields, including information about the collection and its attributes.
• Create Create a Zendesk resource collection Create a resource collection in Zendesk using a provided payload object. Returns details of the created resource collection, including its properties as specified in the payload.
• Update Update a Zendesk resource collection by ID Update a resource collection in Zendesk using the provided payload object. Returns the updated resource collection fields in the response. Requires id.
• Delete Delete a Zendesk resource collection by ID Delete a specific resource collection in Zendesk. Requires id. Returns job_status fields with the status and tracking information for the deletion job in the response.
• List List all Zendesk workspaces List workspaces in Zendesk. Returns id, title, and other key workspace details in the response.
• Get Get single Zendesk workspace by ID Get details of a specific workspace in Zendesk. Requires id. Returns fields such as name, description, and status of the workspace in the response.
• Create Create a Zendesk workspace Create workspace in Zendesk. Returns id, title, description, ticket_form_id, macros, and conditions for the created workspace.
• Update Update a Zendesk workspace by ID Update workspace in Zendesk. Requires id. Returns updated workspace fields such as id, title, and status in the response.
• Delete Delete a Zendesk workspace by ID Delete a workspace in Zendesk. Requires id. No content is returned in the response.
• List List all Zendesk bookmarks List bookmarks in Zendesk. Returns id, url, and title fields for each bookmark in the response.
• Create Create a Zendesk bookmark Create a bookmark in Zendesk. Requires ticket_id. Returns the created bookmark with its id and ticket_id fields.
• Delete Delete a Zendesk bookmark by ID Delete a specific bookmark in Zendesk using id. Returns 200 OK if the bookmark with the specified id exists.
• List List all Zendesk views List all shared and personal views available to the current user in Zendesk. Returns fields such as id, title, active, and other key view attributes.
• Get Get single Zendesk view by ID List views in Zendesk by ids. Requires ids. Returns each view's id, title, active status, position, and other key fields in the response.
• Create Create a Zendesk view Create a view in Zendesk with a required title and at least one required condition in the all array (status, type, group_id, assignee_id, or requester_id). Returns id, title, active, description, and other view fields in the response.
• Update Update a Zendesk view by ID Update a specific view in Zendesk. Requires id. Returns the updated view fields including title, all, any, active, output, and restriction in the response. All properties are optional; updating conditions replaces existing arrays.
• Delete Delete a Zendesk view by ID Delete a specific view in Zendesk using id. No response body is returned.
• List List all Zendesk ticket trigger categories List ticket trigger categories in Zendesk. Returns trigger category fields such as id, name, and position in the response.
• Get Get single Zendesk ticket trigger category by ID Get details about a specific ticket trigger category in Zendesk. Requires id. Returns information such as the trigger category's metadata and configuration fields.
• Create Create a Zendesk ticket trigger category Create a ticket trigger category in Zendesk. Returns name and position fields of the created category in the response.
• Update Update a Zendesk ticket trigger category by ID Update a ticket trigger category in Zendesk using id. Returns updated trigger_category fields such as name and position in the response.
• Delete Delete a Zendesk ticket trigger category by ID Delete a ticket trigger category by id in Zendesk. id is required. The operation removes the category from your Zendesk account. No content is returned in the response.
• List List all Zendesk automations List automations in Zendesk. Returns an array of automation objects including key fields such as id, title, and active status.
• Get Get single Zendesk automation by ID Get a specific automation in Zendesk. Requires id. Returns fields such as id, title, active, and conditions in the response.
• Create Create a Zendesk automation Create automation in Zendesk. Requires at least one time-based condition and one condition on status, type, group_id, assignee_id, or requester_id. Returns id, title, active status, and automation conditions.
• Update Update a Zendesk automation by ID Update an automation in Zendesk. Requires id. The request must have at least one time-based condition and a condition for one of: 'status', 'type', 'group_id', 'assignee_id', or 'requester_id'. Updates clear all existing conditions and actions. Key response fields include id, title, conditions, and actions, indicating the automation's identity, description, current conditions, and actions.
• Delete Delete a Zendesk automation by ID Delete automation in Zendesk. Requires id. Some default automations cannot be deleted. No response body is returned.
• List List all Zendesk SLA policies List SLA policies in Zendesk. Returns the sla_policies array, each containing id, title, description, and relevant SLA policy details.
• Get Get single Zendesk SLA policy by ID Get details about a specific SLA policy in Zendesk. Requires id. Returns SLA policy fields such as policy name, conditions, and metric definitions.
• Create Create a Zendesk SLA policy Create SLA policy in Zendesk. Returns the created SLA policy's name, description, and policy metrics in the response. Only available for accounts on the Support Professional or Suite Growth plan or above.
• Update Update a Zendesk SLA policy by ID Update an SLA policy in Zendesk. Requires id. Returns the updated policy details including id, title, and policy conditions.
• Delete Delete a Zendesk SLA policy by ID Delete an SLA policy in Zendesk. Requires id. Returns confirmation of successful deletion.
• List List all Zendesk group SLA policies List group-sla-policies in Zendesk. Returns the list of policies, each containing key details such as policy id, name, description, and associated groups.
• Get Get single Zendesk group SLA policy by ID Get a specific group SLA policy in Zendesk. Requires id. Returns information about the group SLA policy including key fields such as group_sla_policy_id and related policy details.
• Create Create a Zendesk group SLA policy Create a group SLA policy in Zendesk. Returns the created group_sla_policy object with fields defining the SLA policy.
• Update Update a Zendesk group SLA policy by ID Update a group SLA policy in Zendesk. Requires id. Returns updated SLA policy fields.
• Delete Delete a Zendesk group SLA policy by ID Delete a specific group-sla-policies resource in Zendesk. Requires id. No response content is returned on success.
• List List all Zendesk deletion schedules List all deletion-schedules in Zendesk. Returns deletion_schedules including schedule details and associated data for managing automatic data deletion in the account.
• Get Get single Zendesk deletion schedule by ID Get a deletion schedule by id in Zendesk. Returns key fields of the deletion schedule in the response.
• Create Create a Zendesk deletion schedule Create a deletion-schedule in Zendesk. Returns the created deletion_schedule with fields such as active, conditions, description, and title in the response.
• Update Update a Zendesk deletion schedule by ID Update a deletion schedule in Zendesk. Requires id. Returns fields: active (status), all (conditions), description, and title in deletion_schedule. All conditions must be included; updating clears previous conditions.
• Delete Delete a Zendesk deletion schedule by ID Delete a deletion schedule in Zendesk by id. No content is returned in the response.
• Get Get single Zendesk setting by ID Get settings for an account in Zendesk. Returns key fields like time_zone, default_locale, and account-specific flags in the response.
• Update Update a Zendesk setting by ID Update settings in Zendesk. Returns the updated fields such as brand_name, subdomain, and active features in the response.
• List List all Zendesk support addresses List support-addresses in Zendesk. Returns recipient_addresses containing id, email, brand_id, and verification status for each support address.
• Get Get single Zendesk support address by ID Get details about a specific support-address in Zendesk. Requires id. Returns fields such as id, email, and related information in the response.
• Create Create a Zendesk support address Create support address in Zendesk. Returns recipient_address with details such as id, email, and verification status. Email must be valid and set up for forwarding if external; verify forwarding after creation.
• Update Update a Zendesk support address by ID Update support-addresses in Zendesk. Requires id. Does not allow updating the email property. Returns updated support address fields including id, name, and status.
• Delete Delete a Zendesk support address by ID Delete a specific support address in Zendesk. Requires id. No content is returned in the response.
• List List all Zendesk sessions List sessions in Zendesk. Returns all account sessions if authenticated as an admin, otherwise returns only sessions for the current user. Key fields in the response include session id, user_id, and created_at.
• Get Get single Zendesk session by ID Get a specific session in Zendesk. Requires user_id and id. Returns session fields including id, created_at, and other session details.
• Delete Delete a Zendesk session by ID Delete a session in Zendesk. Requires user_id and id. No response content is returned.
• List List all Zendesk brand agents List brand agent memberships in Zendesk. Returns brand agent fields such as id and related brand and agent information.
• Get Get single Zendesk brand agent by ID Get details about a specific brand-agent membership in Zendesk. Requires id. Returns brand_agent fields including agent_id, brand_id, and agent's membership details.
• List List all Zendesk locales List locales available in Zendesk account. Returns an array of locales with their details.
• Get Get single Zendesk locale by ID Get information about a specific locale in Zendesk. Requires id. Returns fields such as id, name, and locale details.
• List List all Zendesk access logs List access-logs in Zendesk. Returns access log entries including key fields such as id, created_at, ip_address, source, and user_id in the response.
• List List all Zendesk monitored x handles List monitored X handles in Zendesk. Returns id, screen_name, and active fields for each handle.
• Get Get single Zendesk monitored x handle by ID Get details of a specific monitored X handle in Zendesk. Requires id. Returns fields such as active status, screen name, and related Twitter account information.
• Create Create a Zendesk monitored x handle Create a ticket from a tweet for a specific monitored-x-handle in Zendesk. Requires id. Returns the created ticket fields and their details.
• List List all Zendesk public ips List Zendesk public-ips. Returns main public IP ingress and egress addresses. No parameters required. The response includes public_ips with the set of current addresses.
• List List all Zendesk apps List all public apps in Zendesk Marketplace. Returns fields such as id, name, and installation details for each app.
• Get Get single Zendesk app by ID Get information about a specific app in Zendesk. Requires id. Returns fields such as name, short_description, author_id, version, and status.
• Create Create a Zendesk app Create an app in Zendesk by providing upload_id in the payload. Returns job_id to check build status. Requires upload_id in request body. job_id in response identifies the created build job.
• Update Update a Zendesk app by ID Update an app in Zendesk. Requires id and upload_id. Returns job_id to check the status of the build.
• Delete Delete a Zendesk app by ID Delete an app in Zendesk. Requires id. Removes the specified app from the My Apps page. No content returned in the response.
• List List all Zendesk location installations List location installations in Zendesk. Returns location_installation objects with fields such as app_id, app_installation_id, created_at, id, location, location_id, and updated_at.
• List List all Zendesk locations List locations in Zendesk. Returns each location's id, name, and associated attributes in the response.
• Get Get single Zendesk location by ID Get details about a specific location in Zendesk. Requires id. Returns fields such as id, name, app_id, and other key app location information.
• List List all Zendesk targets List all targets in Zendesk. Returns fields such as id, title, type, and active status for each target.
• Get Get single Zendesk target by ID Get details about a specific target in Zendesk. Requires id. Returns fields such as id, title, type, and active status in the response.
• Create Create a Zendesk target Create a new target in Zendesk. Returns id, title, type, and active fields for the created target.
• Update Update a Zendesk target by ID Update an existing target in Zendesk. Requires id. Response returns the updated target's details, including key fields such as id, title, and active status.
• Delete Delete a Zendesk target by ID Delete target in Zendesk by id. No content is returned in the response.
• List List all Zendesk target failures List target-failures in Zendesk. Returns key fields including id, target_id, created_at, subject, and error details for each failure.
• Get Get single Zendesk target failure by ID Get a target-failure in Zendesk using id. Returns fields such as id, target_id, created_at, and error details in the response.
• List List all Zendesk side conversations List side conversations for a ticket in Zendesk. Requires ticket_id. Returns side conversation details including external_ids with targetTicketId indicating the child ticket's id when applicable.
• Get Get single Zendesk side conversation by ID Get a specific side conversation in Zendesk. Requires ticket_id and id. Response includes external_ids.targetTicketId for child ticket information.
• Create Create a Zendesk side conversation Create a side conversation in Zendesk with ticket_id. Returns side conversation details including subject, body, to, external_ids, and attachment_ids in the response.
• Update Update a Zendesk side conversation by ID Update side-conversation state or subject in Zendesk. Requires ticket_id and id. Returns fields such as created_at, external_ids, and id in the response.
• List List all Zendesk side conversation events List side-conversation-events in Zendesk. Requires ticket_id and side_conversation_id. Returns events with details such as type, timestamp, and actor_id for each event.
• List List all Zendesk jira links List links for the current account in Zendesk. Returns link id, ticket_id, issue_id, and related fields in the response.
• Get Get single Zendesk jira link by ID Get a specific jira-link in Zendesk. Requires id. Returns details about the jira-link, including all key fields describing the link.
• Create Create a Zendesk jira link Create a Jira link in Zendesk. Returns the created Jira link's id, Jira issue key, Zendesk ticket id, and other link details.
• Delete Delete a Zendesk jira link by ID Delete a specific jira-links resource in Zendesk. Requires id. Returns status indicating success of removal.
• List List all Zendesk help center articles List all help-center-articles in Zendesk for a specific locale. Returns id, title, body, created_at, updated_at, and author_id for each article.
• Delete Delete a Zendesk help center article by ID Delete a specific help-center-articles resource in Zendesk using id. This archives the article, which can only be restored through the Zendesk Help Center user interface. No response content is returned.
• Get Get single Zendesk help center article by ID Get a specific help-center-article in Zendesk. Requires id. Returns fields such as id, title, body, author_id, created_at, and updated_at.
• Create Create a Zendesk help center article Create a help-center-article in Zendesk. Requires section_id. Returns id, title, body, locale, user_segment_id, and permission_group_id fields of the newly created article.
• Update Update a Zendesk help center article by ID Update article metadata in Zendesk by id. Does not update title, body, locale, or draft. Returns article with updated metadata including promotion status and sorting position.
• List List all Zendesk help center sections List sections in Zendesk Help Center for a specific locale. Requires locale. Returns section id, name, description, category_id, created_at, updated_at, and position.
• Get Get single Zendesk help center section by ID Get details of a specific help-center-sections in Zendesk. Requires id. Returns section id, name, description, category_id, position, locale, and created_at/updated_at fields.
• Create Create a Zendesk help center section Create a section in Zendesk Help Center under a specific category. Requires category_id, name, and locale. Returns id, name, description, locale, and position fields of the created section in the response.
• Update Update a Zendesk help center section by ID Update a specific help center section in Zendesk using id. Updates name, description, position, sorting, category_id, parent_section_id, and theme_template in the source locale. Returns section details including id, name, description, and position.
• Delete Delete a Zendesk help center section by ID Delete a specific help-center-section in Zendesk. Requires id. All articles in the section will also be deleted. Returns confirmation of deletion.
• List List all Zendesk help center section articles List articles in a specific help center section in Zendesk. Requires locale and id. Returns article id, title, body, html_url, author_id, created_at, and updated_at fields.
• Create Create a Zendesk help center section article Create an article in Zendesk under a specific help center section. Requires section_id. Returns article fields including id, title, body, locale, user_segment_id, and permission_group_id.
• Get Get single Zendesk help center section article by ID Get a specific help center section article in Zendesk. Requires locale and id. Returns fields like id, title, body, author_id, created_at, and updated_at.
• Update Update a Zendesk help center section article by ID Update a specific help center section article in Zendesk. Requires id. This updates metadata fields like promotion status and position but does not modify translation properties such as title, body, locale, or draft. The response returns the article object with updated metadata.
• Delete Delete a Zendesk help center section article by ID Delete a specific help center article in Zendesk. Requires id. No fields are returned in the response.
• List List all Zendesk help center categories List help center categories in Zendesk.Returns categories with fields like id, name, description, position, created_at, and updated_at that the user can view.
• Get Get single Zendesk help center category by ID Get details of a specific help-center-category in Zendesk. Requires id. Returns fields like id, name, description, locale, and outdated status.
• Create Create a Zendesk help center category Create a new help-center-category in Zendesk. Requires name. Returns id, name, locale, and other category details in the response.
• Delete Delete a Zendesk help center category by ID Delete a help-center category in Zendesk by id. Every section and all articles under the category will also be deleted. Requires id.
• Update Update a Zendesk help center category by ID Update a help-center-category in Zendesk using id. Only metadata like sorting position can be updated. Returns updated category fields including id, position, and other metadata.
• List List all Zendesk help center permission groups List help-center-permission-groups in Zendesk. Returns permission_groups with details about each group's configuration and access levels.
• Get Get single Zendesk help center permission group by ID Get a specific help-center-permission-group in Zendesk by id. Returns fields including id and name for the permission group.
• Create Create a Zendesk help center permission group Create a help-center-permission-group in Zendesk. Returns id, name, built_in status, edit permissions, publish permissions, and updated_at timestamp.
• Update Update a Zendesk help center permission group by ID Update a specific help-center-permission-group in Zendesk. Requires id. Returns permission_group with fields such as user_segment, name, edit, and publish to define access control.
• Delete Delete a Zendesk help center permission group by ID Delete a help-center-permission-group in Zendesk. Requires id. No content is returned in the response.
• List List all Zendesk help center user segments List help-center-user-segments in Zendesk. Returns user_segments with fields including id, name, and user_type.
• Get Get single Zendesk help center user segment by ID Get a specific help-center-user-segment in Zendesk. Requires id. Returns fields such as id, name, and conditions that define the segment.
• Create Create a Zendesk help center user segment Create a help-center-user-segment in Zendesk. Returns fields like id, name, and permissions for the newly created segment.
• Update Update a Zendesk help center user segment by ID Update a help center user segment in Zendesk using id. Returns user_segment with key details such as name, description, and conditions.
• Delete Delete a Zendesk help center user segment by ID Delete a help-center-user-segment in Zendesk. Requires id.
• Create Create a Zendesk help center user image Create image upload URL and token in Zendesk. Requires content_type and file_size in request body. Returns url for uploading the image and headers required for the PUT request, along with a token to create the image path.
• Create Zendesk help center user images create image path Create image path in Zendesk. Requires token and brand_id. Returns user_image object with path that can be used to display the uploaded image in a community post.
• List List all Zendesk help center medias List help-center-medias in Zendesk. Returns medias with key fields such as id, url, and content type. Results may be filtered by name prefix and sorted by created, updated, or name.
• Get Get single Zendesk help center media by ID Get information about a specific help-center-media in Zendesk using id. Returns key details about the Guide Media object.
• Create Create a Zendesk help center media Create a new guide media in Zendesk using asset_upload_id and filename. Returns id for creating article attachments and url for embedding directly in article translations.
• Delete Delete a Zendesk help center media by ID Delete a specific help-center-media in Zendesk. Requires id. Returns confirmation of deletion.
• Update Update a Zendesk help center media by ID Update a specific help-center-media in Zendesk by replacing it with new data. Requires id. Returns updated media details including asset_upload_id and filename.
• Create Zendesk help center medias create upload URL Create upload URL for a guide-media object in Zendesk. Requires content_type and file_size in the request body. Returns upload_url, headers, and asset_upload_id to be used for uploading the media file and later creating the guide-media object.
• List List all Zendesk help center article attachments List attachments for a specific help center article in Zendesk. Requires article_id. Returns fields such as id, file_name, content_url, size, and content_type for each attachment.
• Create Create a Zendesk help center article attachment Create a new article attachment in Zendesk for a specific article. Requires article_id and guide_media_id. Returns article_attachment with id, file_name, content_url, and other metadata.
• Delete Delete a Zendesk help center article attachment by ID Delete a specific help center article attachment in Zendesk. Requires id of the attachment to remove it permanently. No content is returned in the response.
• Get Get single Zendesk help center article attachment by ID Get details of a specific help-center-article-attachment in Zendesk using locale and id. Returns fields such as file_name, content_url, size, and content_type.
• List List all Zendesk article block attachments List article block attachments in Zendesk using locale and article_id. Returns block attachments that are not inline with details such as id, file_name, and content_url.
• List List all Zendesk article inline attachments List inline attachments for a specific article in Zendesk. Requires article_id. Returns attachment id, file_name, content_url, size, and other metadata.
• List List all Zendesk article comments List article-comments for a specific user in Zendesk. Requires id. Returns fields such as id, body, html_body, author_id, created_at, and updated_at of each comment.
• Get Get single Zendesk article comment by ID Get details of a specific article comment in Zendesk. Requires locale, article_id, and id. Returns fields such as id, body, author_id, created_at, and updated_at.
• Create Create a Zendesk article comment Create a comment on a specific article in Zendesk using article_id. Returns the comment id, body, locale, author_id, created_at, and updated_at in the response.
• Update Update a Zendesk article comment by ID Update article-comments in Zendesk using article_id and id. Returns comment fields including body, html_body, author_id, created_at, and updated_at.
• Delete Delete a Zendesk article comment by ID Delete a specific article-comment in Zendesk. Requires article_id and id. No response body is returned.
• List List all Zendesk articles lables List all labels in Zendesk articles. Returns label name, id, and usage data for each label.
• Get Get single Zendesk articles lable by ID Get properties of a specific article label in Zendesk using locale and id. Returns fields such as name, id, and updated_at for the label.
• Create Create a Zendesk articles lable Create labels for a specific article in Zendesk. Requires id. Returns labels with id, name, and created_by information.
• Delete Delete a Zendesk articles lable by ID Delete a specific article label in Zendesk. Requires id. No content is returned in the response upon successful deletion.
• Create Create a Zendesk help center content tag Create a help-center-content-tag in Zendesk. Requires name. Returns content_tag with fields including id and name.
• List List all Zendesk help center content tags List help center content tags in Zendesk. Returns id and name for each content tag.
• Get Get single Zendesk help center content tag by ID Get details of a specific help-center-content-tag in Zendesk by id. Returns fields like id, name, and description in the response.
• Delete Delete a Zendesk help center content tag by ID Delete a specific help-center-content-tag in Zendesk. Requires id. Returns confirmation of deletion.
• Update Update a Zendesk help center content tag by ID Update a specific help-center-content-tag in Zendesk using id. Returns the updated tag details including key fields such as id, name, and related metadata.
• List List all Zendesk help center sessions Get the Help Center session in Zendesk and return the CSRF token for the current session. This provides the token needed for secure Help Center interactions.
• List List all Zendesk help center translations List translations for a specific article in Zendesk. Requires article_id. Returns translations with fields such as locale, draft, outdated, and title.
• Get Get single Zendesk help center translation by ID Get a specific help-center-translation in Zendesk. Requires article_id and id (locale). Returns locale, title, body, and other translation details.
• Create Create a Zendesk help center translation Create a translation for an article in Zendesk. Requires article_id. Returns translation id, locale, title, body, and source_id.
• Update Update a Zendesk help center translation by ID Get a specific help-center-translation in Zendesk. Requires article_id and id (locale). Returns id, locale, title, and body of the translation.
• Delete Delete a Zendesk help center translation by ID Delete a specific help-center-translation in Zendesk. Requires id. Translation cannot be deleted if it is the only translation for the source object.
• List List all Zendesk help center themes List help center themes in Zendesk. Returns id, name, author, and other theme details.
• Get Get single Zendesk help center theme by ID Get details of a specific help-center-theme in Zendesk using id. Returns the theme object with key information about the theme.
• Delete Delete a Zendesk help center theme by ID Delete a specific help-center-theme in Zendesk. Requires id. No content is returned in the response.
• Publish Zendesk help center themes publish Publish a specific help-center-theme in Zendesk. Requires id. Returns status confirming the theme has been published.
• Create Create a Zendesk theme import job Create a theme import job in Zendesk. Requires brand_id and format in the request. Returns theme_id, upload.url, and upload.parameters needed to upload the theme ZIP file.
• Create Create a Zendesk theme update job Create a theme update job in Zendesk. Requires theme_id, replace_settings, and format in the request body. Returns job id and attributes for tracking the update process.
• Create Create a Zendesk theme export job Create a theme export job in Zendesk. Requires theme_id and format (zip). Returns download.url where the exported theme can be downloaded once the job completes.
• List List all Zendesk topics List topics in Zendesk community. Returns id, name, html_url, and url for each topic.
• Get Get single Zendesk topic by ID Get details of a specific topic in Zendesk by id. Returns fields such as id, name, description, position, and follower_count.
• Create Create a Zendesk topic Create a new topic in Zendesk. Returns the id, name, description, created_at, and other details of the created topic.
• Update Update a Zendesk topic by ID Update a topic in Zendesk. Requires id. Returns the updated topic with fields such as id and name.
• Delete Delete a Zendesk topic by ID Delete a specific topic in Zendesk. Requires id. The response confirms whether the topic was successfully deleted.
• List List all Zendesk posts List posts in Zendesk community. Returns posts with key fields including id, title, details, status, and author information.
• Get Get single Zendesk post by ID Get information about a specific post in Zendesk. Requires id. Returns post details including title, body, author_id, created_at, and updated_at.
• Create Create a Zendesk post Create a new post in Zendesk. Returns id, title, details, author_id, topic_id, created_at, and updated_at in the response.
• Update Update a Zendesk post by ID Update a specific post in Zendesk. Requires id. Returns the updated post object with details such as title, body, author, and status.
• Delete Delete a Zendesk post by ID Delete a specific post in Zendesk. Requires id. Returns confirmation of deletion.
• List List all Zendesk post comments List comments on a specific post in Zendesk. Requires post_id. Returns comment id, body, author information, creation time, and related metadata.
• Get Get single Zendesk post comment by ID Get information about a specific post-comment in Zendesk. Requires post_id and id. Returns fields including id, body, author_id, created_at, and updated_at.
• Create Create a Zendesk post comment Create a comment on a specific post in Zendesk. Requires post_id. Returns the created comment with fields such as id, body, author_id, and created_at.
• Update Update a Zendesk post comment by ID Update a specific post-comment in Zendesk. Requires post_id and id. Returns comment fields including its content, author, and metadata.
• Delete Delete a Zendesk post comment by ID Delete a specific post-comment in Zendesk. Requires post_id and id.
• List List all Zendesk topic subscriptions List subscriptions for a specific topic in Zendesk. Requires topic_id. Response returns subscriptions created by the requesting user including details of each subscription.
• Get Get single Zendesk topic subscription by ID Get details about a specific topic-subscription in Zendesk. Requires topic_id and id. Returns fields showing the subscription the end user created for the topic.
• Create Create a Zendesk topic subscription Create a topic subscription in Zendesk. Requires topic_id. Returns a subscription object indicating the user is subscribed to the specified topic.
• Update Update a Zendesk topic subscription by ID Update a specific topic-subscription in Zendesk. Requires topic_id and id. Returns updated subscription details such as subscription_id and user association.
• Delete Delete a Zendesk topic subscription by ID Delete a topic-subscription in Zendesk. Requires topic_id and id. This removes the subscription to the specified topic.
• List List all Zendesk post subscriptions List post subscriptions in Zendesk for a given post. Requires post_id. Returns subscriptions with user and subscription details.
• Get Get single Zendesk post subscription by ID Get details of a specific post-subscription in Zendesk. Requires post_id and id. Response includes subscription details created by the requesting end user.
• Create Create a Zendesk post subscription Create a subscription for a post in Zendesk. Requires post_id. Returns the subscription object including subscription id, user_id, and post_id.
• Delete Delete a Zendesk post subscription by ID Delete a specific post subscription in Zendesk. Requires post_id and id. Removes the subscription associated with the given post.
• List List all Zendesk section subscription List section-subscriptions in Zendesk for a given section_id and locale. Returns subscriptions with details such as id, user_id, and creation timestamps for the requesting end-user.
• Get Get single Zendesk section subscription by ID Get details of a specific section-subscription in Zendesk. Requires section_id and id. Returns fields such as id, user_id, and created_at for the subscription.
• Create Create a Zendesk section subscription Create a section-subscription in Zendesk. Requires section_id. Returns subscription id, user_id, and section_id indicating the created subscription.
• Delete Delete a Zendesk section subscription by ID Delete a section-subscription in Zendesk. Requires locale, section_id, and id. Returns confirmation of deletion.
• List List all Zendesk article subscription List article-subscriptions for a specific article in Zendesk. Requires article_id. Returns subscriptions with details about users subscribed to the article.
• Get Get single Zendesk article subscription by ID Get information about a specific article-subscription in Zendesk. Requires locale, article_id, and id. Returns fields such as user details and subscription status.
• Create Create a Zendesk article subscription Create an article-subscription for a specific article in Zendesk. Requires article_id. Returns the subscription object including id, user_id, and article_id.
• Delete Delete a Zendesk article subscription by ID Delete an article-subscription in Zendesk. Requires article_id and id. Returns no content on success.
• List List all Zendesk user subscription List user subscriptions for a specific user in Zendesk. Requires user_id. Returns id, followed_id (user being followed), and follower_id (user doing the following).
• List List all Zendesk help center votes List help-center-votes for a given user in Zendesk. Requires user_id. Response returns votes including details such as the item voted on and vote type.
• Get Get single Zendesk help center vote by ID Get details of a specific help-center-votes in Zendesk using id. Returns id, user_id of the voter, item_id being voted on, value of the vote, and creation details.
• Create Create a Zendesk help center vote Create a vote for a specific help-center article in Zendesk. Requires article_id. Returns vote details including id, user_id, and created_at.
• Delete Delete a Zendesk help center vote by ID Delete a specific help-center-votes resource in Zendesk. Requires id. No response body is returned.
• List List all Zendesk badges List all badges in Zendesk. Returns badge details including id, name, and associated information.
• Get Get single Zendesk badge by ID Get information about a specific badge in Zendesk. Requires id. Returns fields such as name, description, and created_at to identify the badge and its details.
• Create Create a Zendesk badge Create a badge in Zendesk. Requires badge_category_id, name, and description. Optionally include icon_upload_id for a badge icon. Returns id, name, description, badge_category_id, and icon_upload_id.
• Update Update a Zendesk badge by ID Update a badge in Zendesk using id. Returns badge fields including badge_category_id, name, description, and icon_upload_id. To remove an icon, set icon_upload_id to null.
• Delete Delete a Zendesk badge by ID Delete a badge in Zendesk. Requires id. Deleting a badge also deletes all badge assignments related to the badge.
• List List all Zendesk badge assignments List badge assignments in Zendesk. Returns id, badge_id, user_id, and created_at for each assignment.
• Create Create a Zendesk badge assignment Create a badge assignment in Zendesk. Requires badge_id and user_id. Returns badge_assignment with assigned badge and user details.
• Delete Delete a Zendesk badge assignment by ID Delete a badge assignment in Zendesk by id. Requires id. Returns confirmation of deletion.
• List List all Zendesk badge categories List badge categories in Zendesk. Returns badge categories with fields like id, name, and description.
• Get Get single Zendesk badge category by ID Get details about a specific badge category in Zendesk using id. Returns id, brand_id, name, slug, created_at, and updated_at fields.
• Create Create a Zendesk badge category Create a badge category in Zendesk. Requires brand_id. Returns badge_category with fields including id, brand_id, name, and slug.
• Delete Delete a Zendesk badge category by ID Delete a badge category in Zendesk by id. Badge categories can only be deleted if they do not contain any badges.
• List List all Zendesk account custom claims List account custom claims in Zendesk. Returns account_custom_claims for the account and brand, including key claim details.
• Get Get single Zendesk account custom claim by ID Get details of a specific account custom claim in Zendesk using id. Returns the claim's properties including its unique identifiers and configuration.
• Create Create a Zendesk account custom claim Create an account custom claim in Zendesk scoped by account and brand. Each account/brand pair can have up to 5 custom claims. Returns details of the created custom claim.
• Update Update a Zendesk account custom claim by ID Update an account custom claim in Zendesk. Requires id. Returns the updated account custom claim fields.
• Delete Delete a Zendesk account custom claim by ID Delete an account custom claim in Zendesk. Requires id. Returns success status without content.
• List List all Zendesk redirect rules List redirect rules in Zendesk. Returns fields such as id, redirect_from, and redirect_to.
• Get Get single Zendesk redirect rule by ID Get information about a specific redirect rule in Zendesk. Requires id. The response returns fields such as id, source_locale, source_url, target_locale, and target_url, which define the rule and its redirection behavior.
• Create Create a Zendesk redirect rule Create or update a redirect rule in Zendesk. Requires redirect_from, redirect_to, and redirect_status. Returns redirect_from (source URL), redirect_to (destination URL), and redirect_status (HTTP status).
• Delete Delete a Zendesk redirect rule by ID Delete a specific redirect rule in Zendesk. Requires id. No response body returned.

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